Part 1

Directions: For each question in this part, you will hear four statements about a picture in your test book. When you hear the statements, you must select the one statement that best describes what you see in the picture. Then find the number of the question on your answer sheet and mark your answer. The statements will not be printed in your test book and will be spoken only one time.

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Part 2

Directions: You will hear a question or statement and three responses spoken in English. They will not be printed in your test book and will be spoken only one time. Select the best response to the question or statement and mark the letter (A), (B), or (C) on your answer sheet.

7. Mark your answer on your answer sheet.

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31. Mark your answer on your answer sheet.

Part 3

Directions: You will hear some conversations between two or more people. You will be asked to answer three questions about what the speakers say in each conversation. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The conversations will not be printed in your test book and will be spoken only one time.

32.  Where does the man work?

        (A) At a university

        (B) At a travel agency

        (C) At a local newspaper company

        (D) At a publishing company

33.  What does the man say about his current position?

        (A) The commute is long.

        (B) He is happy with his work.

        (C) There is a lot of vacation time.

        (D) His coworkers are friendly.

34.  What does the man offer to do for the woman?

        (A) Give her a discount

        (B) Recommend some books

        (C) Contact his employer

        (D) Buy her a best seller

35.  What is the main topic of the conversation?

        (A) A store sale

        (B) A product demonstration

        (C) A live performance

        (D) A book signing

36.  What problem does the man mention?

        (A) There are limited tickets available.

        (B) A business is located far away.

        (C) A work schedule is not ready.

        (D) An order did not arrive on time.

37.  What will the women probably do next?

        (A) Check an inventory

        (B) Speak to a supervisor

        (C) Visit a different business

        (D) Revise a document

38.  What are the speakers planning to talk about tomorrow?

        (A) Museum exhibits

        (B) A job opening

        (C) Travel plans

        (D) Menu options

39.  Why did the woman contact the restaurant?

        (A) To have food delivered

        (B) To ask about the hours of operation

        (C) To request a specialty dish

        (D) To book a table for lunch

40.  What does the man suggest?

        (A) Changing an appointment time

        (B) Inviting someone else to a meeting

        (C) Closing a business early for the day

        (D) Raising the price of a product

41.  What type of event is being planned?

        (A) A sports contest

        (B) An awards ceremony

        (C) A company retreat

        (D) An orientation session

42.  What does the man ask about?

        (A) Accommodations

        (B) Transportation

        (C) Activities

        (D) Costs

43.  What does the venue offer for free?

        (A) Parking

        (B) Meals

        (C) Electronic equipment

        (D) Internet service

44.  Why is the man at the shop?

        (A) To write an art review

        (B) To return a purchase

        (C) To interview for a position

        (D) To see some items in person

45.  What does the woman’s shop sell?

        (A) Paintings

        (B) Films

        (C) Furniture

        (D) Books

46.  Why does the woman mention the recycled materials?

        (A) To suggest a place to reuse a product

        (B) To provide information about her artistic training.

        (C) To recommend a special community project.

        (D) To explain why her products are well reviewed.

47.  What is the woman planning to purchase?

        (A) An artwork

        (B) An electronic appliance

        (C) A new apartment

        (D) A piece of furniture

48.  What does the man imply when he says, “You’ll be lucky”?

        (A) He agrees with the woman’s choice.

        (B) He thinks a product is sold out.

        (C) He expects a price to be higher.

        (D) He can help the woman with a purchase.

49.  What does the man recommend the woman do?

        (A) Check an online store

        (B) Use a discount coupon

        (C) Purchase a product warranty

        (D) Consider a different brand

50.  What is the problem?

        (A) A food delivery has not arrived yet.

        (B) A credit card is no longer valid.

        (C) A menu item is not available.

        (D) A loan application was denied.

51.  Why is the man concerned?

        (A) He needs to place a large order.

        (B) A recipe’s ingredient is out of stock.

        (C) An event venue is already booked.

        (D) He sent a payment late.

52.  What does the man say he will do?

        (A) Request emergency funds

        (B) Use a coupon

        (C) Postpone a staff party

        (D) Contact a restaurant manager

53. Why is the woman calling?

        (A) To issue a complaint

        (B) To apply for a job

        (C) To schedule a training session

        (D) To give an annual survey

54.  What is the man’s problem?

        (A) One of his departments is understaffed.

        (B) Some of his employees are not qualified.

        (C) He failed an important examination.

        (D) He has recently lost his job.

55.  What does the woman say she did?

        (A) Submitted some documents

        (B) Requested a job promotion

        (C) Tested some applicants

        (D) Updated an online database

56. Where do the speakers work?

        (A) At a department store

        (B) In a manufacturing plant

        (C) At a restaurant

        (D) In a sports center

57.  What does the man imply when he says, “Pedro has been here since 6 A.M.”?

        (A) Pedro may be able to answer a question.

        (B) Pedro has made a mistake.

        (C) Pedro should be allowed to leave.

        (D) Pedro substituted for a coworker.

58.  What does the woman ask the man to do?

        (A) Lock a door

        (B) Clean a workstation

        (C) Make a delivery

        (D) Speak to clientele

59.  Where most likely does the woman work?

        (A) At a department store

        (B) At a grocery store

        (C) At a catering service

        (D) At an amusement park

60.  What will happen at 7 o’clock on August 12?

        (A) Wine will stop being served at a party.

        (B) A live musical performance will begin.

        (C) The man will give a public speech.

        (D) Family members will join a corporate party.

61.  According to the woman, what are the wristbands for?

        (A) To gain entry into a company function

        (B) To verify that someone can drink wine

        (C) To indicate who is a client of the company

        (D) To signify that someone wants a vegetarian meal

Meeting Room

Time

Reserved By

9:00 A.M. – 10:30 A.M.

Jeremy Douglas

10:40 A.M. – 12:15 P.M.

Maria Lundgren

1:45 P.M. – 3:00 P.M.

Allan Ripley

3:10 P.M. – 4:30 P.M.

Dawn Olsen

62.  Look at the graphic. When does the woman want to use the meeting room?

        (A) At 9:00 A.M.

        (B) At 10:40 A.M.

        (C) At 1:45 P.M.

        (D) At 3:10 P.M.

63.  What does the man suggest?

        (A) Rescheduling a meeting

        (B) Practicing a presentation

        (C) Contacting some clients

        (D) Using a different room

64.  What will the woman probably do next?

        (A) Set up some equipment

        (B) Make a phone call

        (C) Enter a door code

        (D) Review some paperwork

Mr. Kenneth Hunter – While You Were Out…

Greta Wickens

Would like you to send a receipt

Pauline Smith

Would like you to arrange a meeting

Fiona Stewart

Would like you to lead a training workshop

Wendy Cosgrove

Would like you to contact a client

65.  Look at the graphic. What is the name of the woman the man is calling?

        (A) Greta Wickens

        (B) Pauline Smith

        (C) Fiona Stewart

        (D) Wendy Cosgrove

66.  What is the woman currently working on?

        (A) A recruitment plan

        (B) An advertising campaign

        (C) A work shift schedule

        (D) A building design

67.  What does the man suggest the woman do?

        (A) Send an e-mail

        (B) Visit his office

        (C) Contact another colleague

        (D) Attend a presentation

Boarding Group

Rows

A

43-49

B

36-42

C

30-35

D

20-29

68.  What are the speakers mainly discussing?

        (A) Upgrading tickets

        (B) Meeting colleagues

        (C) Purchasing gifts

        (D) Having some food

69.  Why is the man concerned?

        (A) A price is too high.

        (B) A ticket has incorrect information.

        (C) A store is closing.

        (D) A flight is departing soon.

70.  Look at the graphic. What boarding group do the speakers belong to?

        (A) Group A

        (B) Group B

        (C) Group C

        (D) Group D

Part 4

Directions: You will hear some talks given by a single speaker. You will be asked to answer three questions about what the speaker says in each talk. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The talks will not be printed in your test book and will be spoken only one time.

71.  Who is Molly Singer?

        (A) An architect

        (B) A magazine editor

        (C) A real estate agent

        (D) An interior designer

72.  What does the speaker say about the television show, House Guru?

        (A) It focuses on improving homes.

        (B) It offers advice on buying property.

        (C) It will begin airing next month.

        (D) It has declined in popularity.

73.  What will Molly Singer discuss today?

        (A) Recycling household items

        (B) Saving energy in the home

        (C) Tips for making one’s home secure

        (D) Creative ways to decorate rooms

74.  What problem does the speaker mention?

        (A) His company has sold out of an item.

        (B) The air conditioner in his office has broken.

        (C) Delivery service is not currently available.

        (D) He is going on vacation next week.

75.  According to the speaker, what will happen on Monday?

        (A) Free delivery service will become unavailable.

        (B) A new employee will begin working.

        (C) His company will unveil a new product.

        (D) Repairs to a vehicle will be finished.

76.  What does the speaker say he will do today?

        (A) Transfer money to the listener

        (B) Give a message to his sales staff

        (C) Order a machine part

        (D) Drive to the listener’s home

77.  What is the speaker mainly discussing?

        (A) A busy work period

        (B) A change to a policy

        (C) A hiring strategy

        (D) An error in a report

78.  What does the speaker mention about the company?

        (A) Its profits have been declining.

        (B) It is opening a second location.

        (C) It has reduced an advertising budget.

        (D) It has remodeled its headquarters.

79.  What does the speaker mean when he says, “it’s too late”?

        (A) A store will be closing soon.

        (B) A colleague has left for the day.

        (C) A decision cannot be reversed.

        (D) A meeting must be rescheduled.

80.  Who most likely are the listeners?

        (A) Technical support advisors

        (B) Online marketing experts

        (C) Computer store owners

        (D) Self-employed programmers

81.  According to the speaker, what are many people doing?

        (A) Launching new Web sites

        (B) Creating their own software applications

        (C) Using computers inefficiently

        (D) Applying for technology-related jobs

82.  What does the speaker say is available at a reasonable price?

        (A) Memory upgrades

        (B) Regular maintenance work

        (C) New office software

        (D) Computer skills workshops

83.  Why does the speaker say, “Three weeks is a long time to wait for an appointment”?

        (A) To file a complaint

        (B) To blame some employees

        (C) To express understanding

        (D) To arrange an itinerary

84.  What does the speaker say will happen next month?

        (A) A product will be available.

        (B) An advertisement will appear.

        (C) A meal will be provided.

        (D) A lease will begin.

85.  What does the speaker ask for help with?

        (A) Evaluating job candidates

        (B) Rearranging a workspace

        (C) Contacting a client

        (D) Installing new equipment

86.  Where does the speaker most likely work?

        (A) A furniture store

        (B) A textile factory

        (C) An office supply retailer

        (D) A carpet outlet

87.  What problem does the speaker report?

        (A) A supplier has gone out of business.

        (B) A deadline cannot be met.

        (C) A product has been recalled.

        (D) A delivery has been delayed.

88.  What does the speaker offer to do?

        (A) Visit the listener

        (B) Sign a contract

        (C) Provide a refund

        (D) Pay a fee

89.  What is the main purpose of the talk?

        (A) To announce conference topics

        (B) To explain a security procedure

        (C) To introduce a contest winner

        (D) To summarize a tour agenda

90.  Where does the speaker work?

        (A) At a science museum

        (B) At a restaurant

        (C) At a food factory

        (D) At a farmer’s market

91.  What does the speaker say the spokesperson will do?

        (A) Demonstrate a product

        (B) Discuss a video

        (C) Hand out souvenirs

        (D) Prepare a meal

92.  What type of product is the speaker promoting?

        (A) A cell phone

        (B) An exercise machine

        (C) A kitchen appliance

        (D) A vacuum cleaner

93.  What does the speaker mean when she says, “you’ll barely know it’s there”?

        (A) The product is a convenient size.

        (B) The product has a plain appearance.

        (C) The product is easy to carry around.

        (D) The product makes little noise.

94.  What will the speaker do next?

        (A) Give a demonstration

        (B) Distribute samples

        (C) Answer questions

        (D) Introduce another product

95.  What is the main purpose of the talk?

        (A) To describe some activities

        (B) To announce a schedule change

        (C) To introduce an instructor

        (D) To attract new class members

96.  Look at the graphic. Which lane will the listeners use?

        (A) Lane 1

        (B) Lane 2

        (C) Lane 3

        (D) Lane 4

97.  What will the speaker do next month?

        (A) Replace some equipment

        (B) Launch a new class

        (C) Move overseas

        (D) Open a business

98.  What is being announced?

        (A) A seasonal sale

        (B) A promotion opportunity

        (C) A grand opening event

        (D) An incentive program

99.  Look at the graphic. Where most likely do the listeners work?

        (A) On the 1st floor

        (B) On the 2nd floor

        (C) On the 3rd floor

        (D) On the 4th floor

100. What are the listeners required to do at the end of each work shift?

        (A) Tidy a work area

        (B) Attend a meeting

        (C) Submit data

        (D) Log out of a system

Answer Key

Answer Key

1 (A)   2 (C)   3 (B)   4 (A)  

5 (C)   6 (A)

7 (A)   8 (B)   9 (C)   10 (C)  

11 (C)   12 (A)   13 (A)   14 (A)  

15 (B)   16 (A)   17 (A)   18 (C)  

19 (B)   20 (C)   21 (A)   22 (B)  

23 (A)   24 (B)   25 (B)   26 (B)  

27 (A)   28 (C)   29 (A)   30 (B)  

31 (C)  

32 (D)   33 (B)   34 (B)   35 (D)  

36 (C)   37 (B)   38 (A)   39 (D)  

40 (A)   41 (C)   42 (C)   43 (A)  

44 (D)   45 (C)   46 (D)   47 (B)  

48 (C)   49 (D)   50 (B)   51 (A)  

52 (D)   53 (D)   54 (B)   55 (C)  

56 (C)   57 (C)   58 (D)   59 (C)  

60 (D)   61 (B)   62 (C)   63 (D)  

64 (B)   65 (B)   66 (D)   67 (A)  

68 (C)   69 (D)   70 (D)  

71 (D)   72 (A)   73 (B)   74 (C)  

75 (D)   76 (B)   77 (B)   78 (A)  

79 (C)   80 (D)   81 (C)   82 (A)  

83 (C)   84 (D)   85 (A)   86 (D)  

87 (C)   88 (A)   89 (D)   90 (C)  

91 (B)   92 (C)   93 (D)   94 (A)  

95 (C)   96 (A)   97 (D)   98 (D)  

99 (B)   100 (C)    

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