Part 1
Directions: For each question in this part, you will hear four statements about a picture in your test book. When you hear the statements, you must select the one statement that best describes what you see in the picture. Then find the number of the question on your answer sheet and mark your answer. The statements will not be printed in your test book and will be spoken only one time.
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Part 2
Directions: You will hear a question or statement and three responses spoken in English. They will not be printed in your test book and will be spoken only one time. Select the best response to the question or statement and mark the letter (A), (B), or (C) on your answer sheet.
7. Mark your answer on your answer sheet.
8. Mark your answer on your answer sheet.
9. Mark your answer on your answer sheet.
10. Mark your answer on your answer sheet.
11. Mark your answer on your answer sheet.
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18. Mark your answer on your answer sheet.
19. Mark your answer on your answer sheet.
20. Mark your answer on your answer sheet.
21. Mark your answer on your answer sheet.
22. Mark your answer on your answer sheet.
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25. Mark your answer on your answer sheet.
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27. Mark your answer on your answer sheet.
28. Mark your answer on your answer sheet.
29. Mark your answer on your answer sheet.
30. Mark your answer on your answer sheet.
31. Mark your answer on your answer sheet.
Part 3
Directions: You will hear some conversations between two or more people. You will be asked to answer three questions about what the speakers say in each conversation. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The conversations will not be printed in your test book and will be spoken only one time.
32. What is the purpose of the conversation?
(A) To resolve some complaints
(B) To compare cable services
(C) To evaluate a product
(D) To install some equipment
33. What department does the man work in?
(A) Accounting
(B) Customer Service
(C) Information Technology
(D) Marketing
34. What does the man suggest?
(A) Updating a Web site
(B) Recording a message
(C) Sending a pamphlet
(D) Hiring more staff
35. What complaint does the man have about the breakfast service?
(A) The operating hours are too short.
(B) The food is not good.
(C) The dining area is crowded.
(D) The price is too high.
36. What does the woman suggest the man do?
(A) Come to the breakfast earlier
(B) Eat at a different location
(C) Order a meal from room service
(D) Wait until lunchtime to eat
37. Why does the man reject the woman’s suggestion?
(A) He does not want to spend extra money.
(B) He does not want to wake up earlier.
(C) He does not want to eat alone.
(D) He does not want to leave the hotel.
38. What type of event is being discussed?
(A) A theatrical play
(B) A sports game
(C) A music festival
(D) A movie premiere
39. What do the men decide to do?
(A) Check a schedule
(B) Leave the office early
(C) Use public transportation
(D) Upgrade some tickets
40. What will the woman most likely do next?
(A) Make a phone call
(B) Send an e-mail
(C) Print some documents
(D) Make a reservation
41. What are the speakers discussing?
(A) A news article
(B) A vacation plan
(C) An upcoming performance
(D) A new product
42. What does the man say he will do this afternoon?
(A) Finish an assignment
(B) Visit a location
(C) Contact a client
(D) Watch a video
43. What does the woman suggest?
(A) Attracting more investors
(B) Confirming a reservation
(C) Decreasing a price
(D) Adding to a schedule
44. What feature does the woman mention about the Point Hotel?
(A) The low price
(B) The well-reviewed restaurants
(C) The beautiful scenery
(D) The friendly customer service
45. What does the man say he has done?
(A) He made a special request.
(B) He arranged a pick-up service.
(C) He booked a flight.
(D) He spoke with some colleagues.
46. What does the woman invite the man to do?
(A) Attend a sporting event
(B) Go sightseeing
(C) Share a cab
(D) Swim in the ocean
47. What type of business do the speakers work for?
(A) A marketing firm
(B) A construction company
(C) A real estate agency
(D) A publishing company
48. What did Natalie Romanov suggest?
(A) Joining a class
(B) Signing up for another seminar
(C) Holding a training session
(D) Reading a book
49. What does the woman say she will do?
(A) Reschedule an appointment
(B) Make a purchase
(C) Contact a colleague
(D) Copy a document
50. What does the woman ask the man to do?
(A) Set up some equipment
(B) Review some data
(C) Contact the clients
(D) Reserve a meeting space
51. What does the woman plan to do today?
(A) Visit the head office
(B) Prepare a room
(C) Conduct interviews
(D) Lead a training class
52. Why does the woman say, “I just joined the firm”?
(A) To show concern about too much responsibility
(B) To express gratitude for a career opportunity
(C) To ask the man for his advice on a decision
(D) To explain why she is unable to assist the man
53. Why did the men travel to Miami?
(A) To open a new store
(B) To inspect a factory
(C) To attend a conference
(D) To acquire new business
54. What problem does Thomas say he had?
(A) He was late to a meeting.
(B) He forgot some information.
(C) He lost an important document.
(D) He didn’t keep any receipts.
55. According to the woman, what will be included in a handbook?
(A) Product listings
(B) Survey data
(C) Employee information
(D) Store locations
56. What are the speakers planning to do in November?
(A) Play a concert
(B) Record an album
(C) Begin a lease
(D) Purchase some instruments
57. What does the man mean when he says, “I think there are some apartments next door”?
(A) A room will be noisy.
(B) He wants to rent a room.
(C) Another location is preferable.
(D) Several stores are nearby.
58. What does the woman say she will do?
(A) Move some equipment
(B) Hire a professional
(C) Sign a document
(D) Speak with a contractor
59. Where does the conversation most likely take place?
(A) At an interview
(B) At a university
(C) At a trade exhibition
(D) At a factory
60. What does the woman’s company sell?
(A) Navigation equipment
(B) Home appliances
(C) Heavy machinery
(D) Engine parts
61. How does the woman prefer to be contacted?
(A) By social media
(B) By fax
(C) By e-mail
(D) By telephone
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62. What kind of event is being held?
(A) An awards ceremony
(B) A charity dinner
(C) A grand opening
(D) A sales promotion
63. Look at the graphic. Which meal will the man have?
(A) Choice 1
(B) Choice 2
(C) Choice 3
(D) Choice 4
64. What does the woman encourage the man to do?
(A) Drive to the event
(B) Invite a friend
(C) Make a donation
(D) Sign a guest list
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$1.50 $5.00 $10.00 $25.00 |
65. What does the woman say will happen soon?
(A) A facility will close.
(B) Some equipment will be repaired.
(C) A class will start.
(D) A special offer will end.
66. Look at the graphic. How much will the man have to pay?
(A) $1.50
(B) $5.00
(C) $10.00
(D) $25.00
67. What will the man most likely do next?
(A) Complete a document
(B) Make a reservation
(C) Purchase an item
(D) Leave a card
68. Look at the graphic. Which sign did the man refer to?
(A) Sign 1
(B) Sign 2
(C) Sign 3
(D) Sign 4
69. Why is the man at the city hall?
(A) To pay a fine
(B) To meet an official
(C) To tour a building
(D) To apply for a permit
70. What does the woman give to the man?
(A) A pamphlet
(B) A ticket
(C) A city map
(D) A schedule
Part 4
Directions: You will hear some talks given by a single speaker. You will be asked to answer three questions about what the speaker says in each talk. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The talks will not be printed in your test book and will be spoken only one time.
71. According to the speaker, what is being delayed?
(A) A grand opening
(B) A move-in date
(C) A delivery time
(D) A job contract
72. Why does the speaker apologize?
(A) Some repairs were not done.
(B) An employee missed a meeting.
(C) A payment is higher than expected.
(D) Some information was incorrect.
73. What does the speaker ask the listener to do?
(A) Sign a form
(B) Open an account
(C) Purchase some furniture
(D) Recruit some helpers
74. What is the speaker helping to organize?
(A) A fundraiser
(B) A company trip
(C) A merger
(D) A retirement dinner
75. What does the speaker say she will do later today?
(A) Make a reservation
(B) Submit a report
(C) Prepare a presentation
(D) Promote an employee
76. What does the speaker ask the listeners to do?
(A) Forward an e-mail
(B) Visit a Web site
(C) Attend a workshop
(D) Gather some information
77. Who is visiting the agency this weekend?
(A) An executive
(B) A celebrity
(C) A designer
(D) A writer
78. What did the speaker send to the listener?
(A) The address of a café
(B) A flight itinerary
(C) Tickets to an event
(D) Promotional items
79. Why does the speaker say, “you have my cell phone number”?
(A) To request frequent updates
(B) To confirm contact information
(C) To change a meeting time
(D) To offer additional help
80. Where is the announcement being made?
(A) In a TV studio
(B) In a movie theater
(C) In a sports stadium
(D) In a department store
81. What problem does the speaker mention?
(A) A product is sold out.
(B) An event has been delayed.
(C) A price will increase.
(D) The weather will be bad.
82. According to the speaker, why should the listeners talk with a staff member?
(A) To request a refund
(B) To report a missing item
(C) To sign up for a membership
(D) To purchase a ticket
83. Who is the speaker talking to?
(A) Construction workers
(B) New tenants
(C) Security guards
(D) Prospective clients
84. What does the speaker imply when she says, “The elevators are equipped with scanners”?
(A) Listeners can only use the stairs.
(B) Listeners will need to use their cards.
(C) Some renovations are finished.
(D) The elevator has the newest technology.
85. What does the speaker say has recently changed?
(A) A transportation route
(B) A floor layout
(C) A store location
(D) An employee handbook
86. Where does the speaker most likely work?
(A) At a department store
(B) At a factory
(C) At a library
(D) At a post office
87. What problem does the speaker report?
(A) A large order is due.
(B) A manager is absent.
(C) A delivery is missing.
(D) Some equipment has malfunctioned.
88. What will the speaker allow the listener to do?
(A) Receive a promotion
(B) Take a longer break
(C) Claim overtime pay
(D) Change a schedule
89. What does the speaker remind the listeners to do by Wednesday?
(A) Attend a training class
(B) Sign up for a trip
(C) Submit measurements
(D) Purchase equipment
90. What good news does the speaker mention?
(A) The restaurant received a positive review.
(B) A menu has been modified.
(C) New employees have been recruited.
(D) Many reservations have been made.
91. Why does the speaker say, “our system is currently being updated”?
(A) To request assistance
(B) To explain a delay
(C) To praise a colleague’s work
(D) To suggest some improvements
92. What does the speaker thank the listeners for?
(A) Working overtime
(B) Postponing a vacation
(C) Participating in a survey
(D) Attending a seminar
93. In which division do the listeners most likely work?
(A) Marketing
(B) Accounting
(C) Sales
(D) Development
94. What does the speaker say she will provide?
(A) Bonus pay
(B) Holiday time
(C) Dinner
(D) Accommodations
95. Which department is the speaker calling?
(A) Marketing
(B) Administration
(C) Human Resources
(D) Public Relations
96. Look at the graphic. What information does the speaker say is incorrect?
(A) 11278
(B) 01/26
(C) 07/25
(D) 89
97. What does the speaker ask the listener to do?
(A) Issue a new card
(B) Return a call
(C) Arrange a meeting
(D) Provide instructions
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Fourth Floor: Cameras |
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Third Floor: Computers |
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Second Floor: Televisions & Monitors |
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First Floor: Game Consoles & Mobile Phones |
98. Why is the sale being held?
(A) To celebrate a holiday
(B) To prepare for a store closing
(C) To promote a new product
(D) To thank long-term employees
99. Look at the graphic. Which floor is the sale on?
(A) The first floor
(B) The second floor
(C) The third floor
(D) The fourth floor
100. According to the speaker, what is available on a Web site?
(A) An additional sale
(B) A product review
(C) A promotional video
(D) A membership application
Answer Key
Answer Key
1 (B) 2 (A) 3 (A) 4 (B) 5 (B)
6 (A)
7 (B) 8 (B) 9 (C) 10 (A)
11 (A) 12 (B) 13 (C) 14 (C)
15 (A) 16 (C) 17 (A) 18 (A)
19 (C) 20 (A) 21 (C) 22 (C)
23 (C) 24 (A) 25 (C) 26 (A)
27 (B) 28 (B) 29 (A) 30 (B)
31 (C)
32 (A) 33 (B) 34 (B) 35 (B)
36 (B) 37 (A) 38 (B) 39 (C)
40 (B) 41 (C) 42 (A) 43 (D)
44 (C) 45 (D) 46 (B) 47 (C)
48 (D) 49 (B) 50 (B) 51 (B)
52 (A) 53 (D) 54 (B) 55 (D)
56 (B) 57 (A) 58 (D) 59 (C)
60 (A) 61 (C) 62 (B) 63 (C)
64 (A) 65 (C) 66 (A) 67 (D)
68 (B) 69 (C) 70 (A)
71 (B) 72 (A) 73 (A) 74 (B)
75 (C) 76 (B) 77 (C) 78 (A)
79 (D) 80 (C) 81 (D) 82 (D)
83 (B) 84 (B) 85 (A) 86 (B)
87 (A) 88 (C) 89 (C) 90 (D)
91 (B) 92 (A) 93 (B) 94 (C)
95 (B) 96 (D) 97 (B) 98 (A)
99 (C) 100 (D)
