Part 1

1.    (A) The floor has been mopped.

        (B) Some of the chairs have been placed upside down.

        (C) A light fixture is being lit.

        (D) Tables have been stacked in the corner of the restaurant.

2.    (A) A ramp is being used to move some belongings.

        (B) Some stripes are being painted on the wall.

        (C) A man is working out alone.

        (D) They’re walking in the opposite direction.

3.    (A) The contents of a document are being reviewed.

        (B) A man is filling some documents.

        (C) They’re walking around the construction site.

        (D) All of the men are wearing ties.

4.    (A) Some tents are being set up at an outdoor market.

        (B) Street stalls have been erected outdoors.

        (C) Some rocks are casting shadows on the pavement.

        (D) A street winds through the forest.

5.    (A) There is a fire place in the living room.

        (B) A light fixture has been suspended from the ceiling.

        (C) The floor is being tiled.

        (D) A staircase leads to a doorway.

6.    (A) A row of lights is spaced along the room.

        (B) The hall is decorated with some portraits.

        (C) All of the chairs are occupied.

        (D) The floor is being polished.

Part 2

7.    Where’s a good spot for the electronics expo?

        (A) It wasn’t that good.

        (B) Seoul would be ideal.

        (C) A lot of new technology.

8.    Why did Kevin arrive early this morning?

        (A) At 8 o’clock.

        (B) To help with the sales report.

        (C) Yes, he left before I did.

9.    Is the cafeteria going to have a rice cooker?

        (A) She’s not here today.

        (B) No, it’s my favorite food.

        (C) Yes, two will be available.

10.  How do you get to the clinic from here?

        (A) It’s just across the bridge.

        (B) From 9 to 5.

        (C) 24-hour medical service.

11.  Could you please send an e-mail to the conference organizer?

        (A) Okay, but what should it say?

        (B) No, I just got it.

        (C) Check the attachment.

12.  Didn’t you say Sarah was going to be moving to another department?

        (A) The moving company was great.

        (B) Yes, but not until the end of the year.

        (C) We ran out already.

13.  What did Ms. Monroe think about our strategy?

        (A) The department manager.

        (B) I wasn’t aware of that.

        (C) I’ll speak with her after lunch.

14.  Isn’t it better to have more light in the studio?

        (A) I already turned it off.

        (B) No, this one’s too heavy.

        (C) I suppose you’re right.

15.  Who are we interviewing next for the opening in sales?

        (A) We’re finished.

        (B) Where’s the break room?

        (C) To the HR director.

16.  Why weren’t our research findings published?

        (A) A respected research journal.

        (B) Later in September.

        (C) They need some more work.

17.  Has Ms. Moore been to the dentist yet?

        (A) No, she canceled her appointment.

        (B) It’s a new one on Main Street.

        (C) Please take a seat in the waiting room.

18.  Would you like to come to the ball game with us?

        (A) I already have plans.

        (B) She’s coming later this evening.

        (C) No, it was a lot of fun.

19.  Should we get a cake for the party, or do you prefer ice cream?

        (A) I agree with you.

        (B) At the bakery.

        (C) A cake is better.

20.  When should we turn in the grant proposal?

        (A) The deadline’s tomorrow.

        (B) Turn left on Myer Street.

        (C) The mailroom in the basement.

21.  Could you help me move the tables for the meeting?

        (A) Do you have enough copies?

        (B) I met him last week.

        (C) I can after I finish this.

22.  May I speak with my colleague briefly?

        (A) There isn’t another copy.

        (B) The third speaker is Mr. Lee.

        (C) We don’t have any more time.

23.  The director wants everyone to be at the theater by 6.

        (A) We’ll let you know.

        (B) About two hours long.

        (C) I have a client meeting then.

24.  Why did the sales team come to work late?

        (A) I have no idea.

        (B) You’re early.

        (C) She’s working upstairs.

25.  Mr. Pine has taught at the university for a long time, hasn’t he?

        (A) No, an assistant professor.

        (B) Just a few more minutes.

        (C) Yes, for about 25 years.

26.  Which sandwich is the best at this diner?

        (A) I’ve never been here before.

        (B) Just down the road.

        (C) No, it’s the worst.

27.  I’m updating the records that were in the cabinet.

        (A) No, I’m almost finished.

        (B) I’m not busy right now if you need some help.

        (C) A cab would be expensive.

28.  Is Mr. Pollock’s flight still on schedule for this evening?

        (A) Is there one without connections?

        (B) It departed from Moscow on time.

        (C) To meet with some investors.

29.  You reserved the concert tickets, right?

        (A) I won’t be able to make it.

        (B) What are the dinner specials?

        (C) A rock band.

30.  Do you want to report to the board of directors first, or should I?

        (A) No, they haven’t.

        (B) I need a few more minutes.

        (C) All eight board members.

31.  How are the online services at Evergreen Bank?

        (A) I let them know.

        (B) Some people think so.

        (C) They’re fairly limited.

Part 3

Questions 32 through 34

W: Hi, Tyler. (32) Can we talk about the rise in customer complaints we’ve been experiencing? Customers are waiting longer and longer on the phone when they call to talk about their cable service.

M: I know. It’s been like this since we implemented the recent price increase. So many people are calling to ask why their bills are more expensive that (33) my customer service team has just been overwhelmed.

W: I see. Would it help to send a letter to our customers explaining the change?

M: I don’t think that’s necessary. (34) If we recorded a message that the callers could be automatically directed to, it would take care of the majority of the calls. Then we could focus on other issues.

Questions 35 through 37

M: Good morning, Suki. Have you had breakfast yet? I’m going to try the hotel’s breakfast buffet again, (35) but the food really didn’t impress me yesterday.

W: Well, (36) there’s a diner next to the hotel that might be better. It has a lot of options, and every meal comes with unlimited coffee.

M: Yeah, but… (37) I might as well eat here since it’s free. Maybe I just need to get to the buffet earlier in the morning when the food is still fresh.

Questions 38 through 40

W:     Hi, Bobby. Hi, Steve. (38) I won two tickets to see a baseball match between the Vipers and the Wallabies. Would you guys like to have them?

M1:    Oh, I’m a huge fan of baseball. When’s the game?

W:     This Friday evening, at Lester Stadium.

M1:    Steve, do you fancy it? We could go directly there after we leave the office.

M2:    I’d love to, but I don’t want to drive on a Friday evening. The traffic will be terrible. (39) How about taking the subway instead?

M1:    (39) That sounds good to me.

W:     That’s settled then! (40) The tickets were sent to me by e-mail, so I’ll forward them to you now. You’ll just need to print them out yourselves.

Questions 41 through 43

W: (41) Our annual holiday concerts with the Mohawk Valley Orchestra are coming up next month, and I want to make sure we’re prepared. Did you submit the newspaper advertisement yet?

M: Oh, (42) I actually need to make a few final changes to it. I promise I’ll finish it by this afternoon.

W: OK, please do so. What else needs to be done?

M: Well, I just remembered that all of the shows sold out last year, and more people wanted tickets. We don’t want that to happen again, do we?

W: Ah, that’s right. (43) Why don’t we add one more performance on Saturday afternoon? I’m sure all of the members will agree to it.

M: Yeah, that’s a good idea.

Questions 44 through 46

M: Hello, EunHye. I’m looking for a hotel to stay at during the conference, and I’m thinking about the Point Hotel on Summer Avenue. That’s where you’re staying, right?

W: Indeed. (44) It has a gorgeous view of the city, and you can see the ocean from the higher floors, too.

M: So I’ve heard. The scenery is why I want to stay there. I called, and there are only large suites available still. (45) I’ve asked some of the other workers in my department if they’d want to share a room with me.

W: That’s a good idea. (46) Oh, I’m planning to take a tour of some sights around the city Saturday morning, too. You’re welcome to join me, especially if it’s your first time there.

Questions 47 through 49

M: Oh, hi, Lucinda. You’re back from the real estate seminar! How was it?

W: I really enjoyed it, and all of the talks were helpful.

M: Really? I’d love to hear all about it.

W: Well, for example, a speaker named (48) Natalie Romanov recommended that (47) realtors like us read her book on building good relationships with clients. I think it might be a good idea.

M: Sure, we could try that. Building relationships with clients is a key part of our job here.

W: And the good thing is, all seminar attendees were given this voucher to get 25 percent off the book.

M: Great! I tell you what, (49) why don’t you go down to the bookstore on your lunch break and grab a copy?

W: (49) I was thinking that I could do that now. My next appointment isn’t for another couple of hours.

Questions 50 through 52

W: Hey, Antoine, (50) would you mind looking over the sales projections before our meeting with the prospective client?

M: I already checked them this morning. The figures looked pretty accurate, and I think the client will be impressed.

W: Great. It seems like we’re ready for our business meeting then. (51) After lunch, I’m going to make sure the conference room is prepared. Will I meet you there around 1?

M: Actually, I have some bad news. (52) I don’t think I’ll be able to help you with the negotiations this afternoon. I’ve just been called to head office to deal with an important matter.

W: Oh, but… It’s a crucial negotiation, and I just joined the firm.

M: I understand, but you’re a better negotiator than I am. I’m sure you can manage fine by yourself.

Questions 53 through 55

W:     Sean and Thomas, I’m glad you’re here. I’ve been meaning to ask about your trip to Miami.

M1:    Hi, Maria. It was great. (53) The designer showed us his entire clothing line, and he signed off on our distribution agreement.

W:     Fantastic. And Thomas, this was your first trip with our company. How was it?

M2:    I learned a lot, but we have so many stores around the northeast that (54) I forgot to mention some of the smaller retail locations we have. I was lucky Sean was there to help.

W:      Oh, don’t worry about it. (55) I’m working on a handbook that you can use next time. It will have a lot of information, including photos and addresses for all of our stores.

M2:    Oh, great. Thanks, Maria.

Questions 56 through 58

W: So, this is where we’ll have our new studio. The wiring isn’t finished yet, but (56) it will be all ready for us to start recording the album in November.

M: I love it! It will be a good place for our band to practice, too.

W: Yeah, there’s enough space for all of us and our gear.

M: But… I think there are some apartments next door.

W: (57) (58) That’s right. I’ll call the contractor later and see what he can do about adding some sound-dampening material to the walls so it won’t be so loud.

Questions 59 through 61

M: Hello, is this seat taken? I’ve been looking forward to seeing Walsh Motors’ presentation all week.

W: It’s available, and I’m excited, too. There are a lot of new developments in our field. (59) This trade show has been fantastic.

M: I agree. Which company are you with?

W: (60) StarPoint Navigation. I develop the software for our GPS systems.

M: Really? I’m with DuPree Auto. You know, we’re actually looking for a new supplier for our vehicles’ built-in GPS components.

W: This could be an exciting opportunity then. Here’s my business card. (61) Send me an e-mail with more details, and I’ll get back to you about your options.

Questions 62 through 64

M: Hi, is this Kayla Briggs? My name is Rick Townsend. I’m calling to let you know that I plan to come to (62) this year’s Hands of Hope fundraising party.

W: Thanks, Rick. I’m glad you’ll be joining us. Could you also let me know which meal you’d like?

M: Oh, of course. Umm… for one thing, 63) I don’t like seafood.

W: Sure. (63) There are two other options: a three-bean casserole and lemon roasted chicken.

M: Ah… (63) I really don’t want the bean dish.

W: That settles it then. And don’t forget, we’ll have a courtesy valet service for the event, so (64) feel free to drive here without having to worry about parking.

Questions 65 through 67

W: Pardon me, sir. (65) The next yoga class is starting soon. Are you signed up for it?

M: Yes, I already registered, but (66) I seem to have forgotten my towel. Could I just rent one?

W: Sure, for a small price. All the fees, including towel rentals, are explained on the chart behind me.

M: I’ll do that then. Let me get my wallet.

W: Oh, you can pay after the class so you’re not late. Go ahead and go inside, and (67) just leave your membership card with me.

Questions 68 through 70

M: Hi, my name is Tobias Wolfe. (68) I saw a sign that said all visitors need to sign in here.

W: That’s correct. (69) May I ask your reason for visiting City Hall today?

M: (69) Actually, I’d like to take a tour. I’m interested in historic buildings.

W: Is that so? We’ve had more visitors ever since the regional museum opened.

M: Oh, I was just there. Do you have any idea where I should start?

W: (70) Here, take this brochure. It has some information about the building’s history and shows you where the points of interest are. Let me know if you have any questions.

Part 4

Questions 71 through 73

Hello, Mr. Fitz. It’s Daniel, your realtor. I have some bad news. It turns out that (71) you won’t be able to move into your office until next Wednesday, not on Monday as originally planned. (72) The heating and ventilation system need some repairs, and the building’s maintenance man still hasn’t gotten to them. I’m sorry about that. Anyway, this also means that we’ll need to meet again. (73) I need you to sign a new lease since the dates will be different now. Let me know when you’re available. Thanks.

Questions 74 through 76

And that should conclude a very productive meeting. I’m quite excited that (74) our team has been put in charge of planning the agency’s annual team-building trip, and we’ll be able to do it at a fairly low cost, all things considered. (75) After lunch, I’ll start preparing the presentation that we’ll give to the executive board. Once they approve our plans and funding, we can start reserving bus tickets and cabins for everyone. Oh, and speaking of which, (76) please take a look at the campground’s Web site. You can see all of the activities that are available, so then we can figure out the day-to-day itinerary.

Questions 77 through 79

Noah, this is Haley. It’s about the city tour we are supposed to do with (77) the designer who is visiting the agency this weekend. I’m really sorry, but something else came up, and you’ll have to do it by yourself. I looked over the itinerary you planned, and it looks great. (78) I e-mailed you the address of the café I was telling you about, too; I think you’ll both enjoy it. (79) If you need any other ideas, you have my cell phone number.

Questions 80 through 82

(80) Welcome, soccer fans, to Fairview Stadium. We’re all excited for today’s big game. However, (81) some rain is expected for this afternoon, so I hope you brought an umbrella with you. If not, you can purchase one at any of our concession stands. In more exciting news, we will have a raffle contest today, and the winning ticket will be drawn after the first half of the game. The winner could go home today with a lot of extra money, so (82) if you’d like to buy a ticket and enter, just ask one of the attendants working in each section.

Questions 83 through 85

(83) Welcome to the Hindell Building, where your new offices will be. First, we’ll stop by the security desk to (84) pick up your ID cards. And, remember, you and your employees will need them, especially since you’re on the top floor. The elevators are equipped with scanners. Then, I’ll show you a useful map of the area that includes popular transportation routes. Keep in mind, (85) some bus routes have recently changed, so some are now better for morning commuters.

Questions 86 through 88

Hello Alana, it’s Ross. (86) (87) I know that you’re on night shift duty this month on the assembly line, but we just received a huge request for 500 TMX brake pads that needs to go out as soon as possible. It would help me a lot if you could come in at noon and work the afternoon shift, too. I know it’s asking a lot, but (88) I would let you claim both shifts as overtime, which would result in a nice paycheck. Let me know right after you get this message. Thanks in advance.

Questions 89 through 91

Welcome, everyone, to the weekly meeting here at our restaurant. Before we begin, (89) I’d like to remind you to check your measurements for new uniforms and send them to the personnel manager by Wednesday. Now, (90) let’s start this meeting with some very pleasing news. We are fully booked tonight, for the first time in a few months. I’d like to thank you all for your hard work. Because of your efforts, our restaurant is becoming more and more popular. (91) I had planned to issue you all a bonus payment, but our system is currently being updated, so check your bank accounts in a few days for an extra 100 dollars.

Questions 92 through 94

Before we start, I know you are all tired from another long day in the office, so (92) thank you for staying and working into the evening. It’s necessary because we just found an error in our payroll program. And, as you know, paychecks need to go out tomorrow. So, until we fix the error, (93) we need to go through and recalculate each paycheck ourselves. It will take a while, but as one way of saying thanks, (94) I’ll buy takeout for everybody this evening from Gino’s. Just take a look at this menu and write down your order.

Questions 95 through 97

Hi. (95) I’m leaving this message for the manager of the administration office, Georgina Travers. My name is David Wells, and I recently signed up for a six-month membership at Delaney Country Club. I spoke with you in your office yesterday afternoon. You gave me a membership card, but I just noticed that (96) the assigned parking space number on the card is not the correct one. All the other details are fine, though. (97) I’d appreciate it if you could call back whenever it’s convenient for you. You can reach me at 555-8112.

Questions 98 through 100

Welcome, shoppers, to Wire World Electronics! (98) We’ll be celebrating New Year’s Day this month with fantastic deals throughout the store. For instance, (99) right now we’re having a sale on all of our computers, so check out that department to see how much you can save. Desktops, laptops, and even tablet devices have all had their prices dropped for this event! Also, stop by the new game console department to try out some of the most popular video games available. Finally, (100) don’t forget to visit our Web site to apply for a Wire World membership card to save even more money on your purchases!

Answer Key

Answer Key

1 (B)   2 (A)   3 (A)   4 (B)   5 (B)

6 (A)

7 (B)   8 (B)   9 (C)   10 (A)

11 (A)   12 (B)   13 (C)   14 (C)

15 (A)   16 (C)   17 (A)   18 (A)

19 (C)   20 (A)   21 (C)   22 (C)

23 (C)   24 (A)   25 (C)   26 (A)

27 (B)   28 (B)   29 (A)   30 (B)

31 (C)

32 (A)   33 (B)   34 (B)   35 (B)

36 (B)   37 (A)   38 (B)   39 (C)

40 (B)   41 (C)   42 (A)   43 (D)

44 (C)   45 (D)   46 (B)   47 (C)

48 (D)   49 (B)   50 (B)   51 (B)

52 (A)   53 (D)   54 (B)   55 (D)

56 (B)   57 (A)   58 (D)   59 (C)

60 (A)   61 (C)   62 (B)   63 (C)

64 (A)   65 (C)   66 (A)   67 (D)

68 (B)   69 (C)   70 (A)

71 (B)   72 (A)   73 (A)   74 (B)

75 (C)   76 (B)   77 (C)   78 (A)

79 (D)   80 (C)   81 (D)   82 (D)

83 (B)   84 (B)   85 (A)   86 (B)

87 (A)   88 (C)   89 (C)   90 (D)

91 (B)   92 (A)   93 (B)   94 (C)

95 (B)   96 (D)   97 (B)   98 (A)

99 (C)   100 (D)