Part 1

Directions: For each question in this part, you will hear four statements about a picture in your test book. When you hear the statements, you must select the one statement that best describes what you see in the picture. Then find the number of the question on your answer sheet and mark your answer. The statements will not be printed in your test book and will be spoken only one time.

1

2

3

4

5

6

Part 2

Directions: You will hear a question or statement and three responses spoken in English. They will not be printed in your test book and will be spoken only one time. Select the best response to the question or statement and mark the letter (A), (B), or (C) on your answer sheet.

7. Mark your answer on your answer sheet.

8. Mark your answer on your answer sheet.

9. Mark your answer on your answer sheet.

10. Mark your answer on your answer sheet.

11. Mark your answer on your answer sheet.

12. Mark your answer on your answer sheet.

13. Mark your answer on your answer sheet.

14. Mark your answer on your answer sheet.

15. Mark your answer on your answer sheet.

16. Mark your answer on your answer sheet.

17. Mark your answer on your answer sheet.

18. Mark your answer on your answer sheet.

19. Mark your answer on your answer sheet.

20. Mark your answer on your answer sheet.

21. Mark your answer on your answer sheet.

22. Mark your answer on your answer sheet.

23. Mark your answer on your answer sheet.

24. Mark your answer on your answer sheet.

25. Mark your answer on your answer sheet.

26. Mark your answer on your answer sheet.

27. Mark your answer on your answer sheet.

28. Mark your answer on your answer sheet.

29. Mark your answer on your answer sheet.

30. Mark your answer on your answer sheet.

31. Mark your answer on your answer sheet.

Part 3

Directions: You will hear some conversations between two or more people. You will be asked to answer three questions about what the speakers say in each conversation. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The conversations will not be printed in your test book and will be spoken only one time.

32.  Why is the man speaking to the woman?

        (A) To invite her to an event

        (B) To offer assistance

        (C) To inquire about tickets

        (D) To ask for directions

33.  What event is the man planning to attend?

        (A) A musical performance

        (B) A sporting event

        (C) A professional

        (D) A job interview

34.  What does the woman advise the man to do?

        (A) Take a different subway line

        (B) Wait for a shuttle bus

        (C) Go to a destination on foot

        (D) Use a specific parking facility

35.  Where is the conversation most likely taking place?

        (A) A bakery

        (B) A restaurant

        (C) A company event

        (D) A pharmacy

36.  According to the woman, what has caused a problem?

        (A) Some equipment is malfunctioning.

        (B) She ran out of ingredients.

        (C) A payment was not sent.

        (D) An employee is absent.

37.  What does the woman offer to do?

        (A) Provide an alternative

        (B) Expedite a service

        (C) Recommend another business

        (D) Deliver a product

38.  Where does the conversation probably take place?

        (A) A taxi shop

        (B) An airport

        (C) A bus station

        (D) A city center

39.  What are the women concerned about?

        (A) Checking their luggage

        (B) Finding a hotel

        (C) Missing a reservation

        (D) Saving some money

40.  What does the man suggest the women do?

        (A) Download an app

        (B) Order a drink

        (C) Call a cab

        (D) Use a travel card

41.  Who most likely are the speakers?

        (A) Computer technicians

        (B) Real estate agents

        (C) Web developers

        (D) Bank clerks

42.  What are the speakers mainly discussing?

        (A) A system error

        (B) A new employee

        (C) A pay request

        (D) A work schedule

43.  What does the man suggest the woman do?

        (A) Call a specialist

        (B) Provide a refund

        (C) Offer a discount

        (D) Cancel a service

44.  Why does the woman ask for a recommendation?

        (A) She is entertaining clients.

        (B) She is new to the city.

        (C) She is in charge of a company outing.

        (D) She is organizing a party.

45.  What does the man say about the tickets?

        (A) Some are more expensive.

        (B) They currently cost less.

        (C) They are likely sold out.

        (D) VIP sections are available.

46.  What does the woman say she will do right away?

        (A) Order tickets

        (B) Send a message

        (C) Cancel a reservation

        (D) Finish a project

47.  What does the man say he needs?

        (A) A signed document

        (B) A bank account number

        (C) A business address

        (D) A client’s phone number

48.  What does the woman imply when she says, “Oh, I just got on the subway”?

        (A) She is reassuring the man.

        (B) She is happy to be leaving work.

        (C) She cannot assist the man.

        (D) She should have taken a taxi.

49.  What does the man decide to do?

        (A) Check a Web site

        (B) Return to the office

        (C) Send an e-mail

        (D) Reschedule a meeting

50.  Where do the speakers most likely work?

        (A) A furniture store

        (B) A hardware store

        (C) A moving company

        (D) A clothing shop

51.  What has caused a problem?

        (A) Some products are not available.

        (B) A delivery has not arrived.

        (C) A special event is canceled.

        (D) The prices are too high.

52.  What do the speakers decide to do?

        (A) Extend store hours

        (B) Offer a refund

        (C) Accept monthly payments

        (D) Provide additional benefits

53. What are the speakers discussing?

        (A) Applying for a job opening

        (B) Participating in an exhibition

        (C) Attending a lecture series

        (D) Arranging a business trip

54.  What problem does the man mention?

        (A) He is still in an employment contract.

        (B) He will be attending another event.

        (C) He does not have enough experience.

        (D) He cannot take any time off to travel.

55.  What does the woman say to reassure the man?

        (A) The interview can be done online.

        (B) The event will be in another city.

        (C) Several openings are still available.

        (D) The deadline has been changed.

56. Who most likely are the speakers?

        (A) Landscapers

        (B) Lawyers

        (C) Athletes

        (D) Graphic designers

57.  Why does the man say, “They’ve hired us before, right”?

        (A) To criticize a coworker

        (B) To assign a task

        (C) To ask about a client

        (D) To cancel an agreement

58.  How does the man want to change the contract?

        (A) By adding overtime pay

        (B) By including more workers

        (C) By removing a refund policy

        (D) By permitting deadline extensions

59.  What type of business does the man work for?

        (A) An office supplies store

        (B) A publishing company

        (C) An advertising agency

        (D) A library

60.  What does the man say the business is known for?

        (A) Its customer service

        (B) Its low prices

        (C) Its convenient location

        (D) Its high quality products

61.  What is the problem with the delivery?

        (A) An address is incorrect.

        (B) A shipping fee is too expensive.

        (C) The delivery arrived late.

        (D) The order is incomplete.

Destination

Departure

New York City

2:20

Pittsburgh

Sold out

Baltimore

3:30

New York City

Canceled

Pittsburgh

4:40

Baltimore

6:00

62.  Look at the graphic. What is the departure time of the flight that the man will take?

        (A) 2:20

        (B) 3:30

        (C) 4:40

        (D) 6:00

63.  What does the woman ask the man about?

        (A) The limits on a budget

        (B) His progress on a report

        (C) Some revisions to a speech

        (D) His attendance at a dinner

64.  What does the woman volunteer to do?

        (A) Record an event

        (B) Reschedule some plans

        (C) Send an address

        (D) Book a hotel room

Monthly Rates per Package

Individual

U.S. only

$5.00

Family

U.S. only

$9.00

Family Deluxe

North America

$12.00

Family Global

North America, Europe, Asia

$15.00

65.  Who most likely is the woman?

        (A) A customer service representative

        (B) A travel agent

        (C) A store attendant

        (D) An international courier

66.  Look at the graphic. Which monthly rate will the man pay?

        (A) $5.00

        (B) $9.00

        (C) $12.00

        (D) $15.00

67.  What will the man most likely do next?

        (A) Upgrade a service

        (B) Choose a delivery option

        (C) Provide payment information

        (D) Notify a colleague

68.  What activity are the speakers mainly discussing?

        (A) A park opening

        (B) A statue unveiling

        (C) A holiday celebration

        (D) A community fair

69.  Look at the graphic. Which day do the speakers choose?

        (A) Monday

        (B) Tuesday

        (C) Wednesday

        (D) Thursday

70.  What does the woman say she will do?

        (A) Contact a news agency

        (B) Prepare a speech

        (C) Provide refreshments

        (D) Hire a photographer

Part 4

Directions: You will hear some talks given by a single speaker. You will be asked to answer three questions about what the speaker says in each talk. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The talks will not be printed in your test book and will be spoken only one time.

71.  What does the store most likely sell?

        (A) Home furnishings

        (B) Electronic goods

        (C) Camping gear

        (D) Art supplies

72.  What does the speaker say has been extended?

        (A) An application period

        (B) A seasonal sale

        (C) A renovation deadline

        (D) A grand opening event

73.  Why does the speaker apologize?

        (A) Business hours have changed.

        (B) A parking area is closed.

        (C) Vouchers are no longer accepted.

        (D) A branch will be relocated.

74.  What is being advertised?

        (A) A travel consulting service

        (B) An accounting program

        (C) A data storage service

        (D) A home security device

75.  What has the business received an award for?

        (A) Its customer service

        (B) Its innovative designs

        (C) Its hiring policies

        (D) Its low prices

76.  What offer does the speaker mention?

        (A) Free installation

        (B) A discounted price

        (C) A premium membership

        (D) A product demonstration

77.  Who is the speaker?

        (A) An event organizer

        (B) A musician

        (C) A TV host

        (D) A museum curator

78.  According to the speaker, what is Gatlinburg most known for?

        (A) Its hotels

        (B) Its writers

        (C) Its musicians

        (D) Its shopping centers

79.  Why does the speaker say, “Yes, that Enrique Marquez”?

        (A) To correct the pronunciation of a name

        (B) To highlight the popularity of a celebrity

        (C) To make an addition to an itinerary

        (D) To blame someone for an error

80.  What is the main topic of the broadcast?

        (A) An education project

        (B) A local festival

        (C) A public library

        (D) A recycling service

81.  What will the listeners now be able to do?

        (A) Reserve a facility

        (B) Extend a membership

        (C) Participate in a contest

        (D) Receive text alerts

82.  Why does the speaker say, “I’ll give it a try, too”?

        (A) To criticize a strategy

        (B) To support a service

        (C) To assist with an effort

        (D) To offer instructions

83.  What is the speaker mainly talking about?

        (A) Participating in a special event

        (B) Applying for a gym membership

        (C) Attending a company dinner

        (D) Planning a vacation schedule

84.  Who is Miranda Tucker?

        (A) A lawyer

        (B) A fitness instructor

        (C) A chef

        (D) A public official

85.  What will the speaker do next?

        (A) Hand out a registration sheet

        (B) Prepare some snacks

        (C) Revise a document

        (D) Share a Web address

86.  What is the topic of today’s program?

        (A) Lowering shipping costs

        (B) Investing in diverse markets

        (C) Increasing online sales

        (D) Expanding a business overseas

87.  According to the speaker, what did Ashley Reynolds recently do?

        (A) Teach a class

        (B) Speak at an event

        (C) Launch a Web site

        (D) Break a record

88.  What are the listeners encouraged to do?

        (A) Post comments online

        (B) Listen to the next episode

        (C) Attend a lecture

        (D) Support a sponsor

89.  Who most likely is the speaker?

        (A) A landscaper

        (B) A construction manager

        (C) An interior designer

        (D) A furniture store owner

90.  What does the speaker mean when she says, “we can’t stretch that far”?

        (A) A project is delayed.

        (B) A schedule is too busy.

        (C) An item is sold out.

        (D) A budget is limited.

91.  What has the speaker sent to the listener?

        (A) Business documents

        (B) Product samples

        (C) Building blueprints

        (D) Store receipts

92.  What type of business does the speaker work for?

        (A) A fitness center

        (B) A pharmaceutical company

        (C) A medical clinic

        (D) A financial firm

93.  What will happen on Thursday?

        (A) Some officials will hold an inspection.

        (B) A journalist will conduct some interviews.

        (C) Some shareholders will visit a facility.

        (D) A CEO will announce a new product.

94.  What are the listeners asked to do?

        (A) Attend a presentation

        (B) Prepare some data

        (C) Rearrange an office

        (D) Delay some work

95.  What is the store celebrating?

        (A) A business anniversary

        (B) A national holiday

        (C) A new location

        (D) A store renovation

96.  When will the event end?

        (A) In an hour

        (B) This evening

        (C) Tomorrow

        (D) Next week

97.  Look at the graphic. Which deli counter contains items with an additional discount?

        (A) Counter 1

        (B) Counter 2

        (C) Counter 3

        (D) Counter 4

98.  Where does the speaker work?

        (A) At a pharmacy

        (B) At a farm

        (C) At a restaurant

        (D) At a grocery store

99.  Look at the graphic. Which section of the report does the speaker ask about?

        (A) Business

        (B) Health Check-list

        (C) Comments

        (D) Agent

100. What does the speaker say he is concerned about?

        (A) Paying staff members on time

        (B) Keeping up with a competitor

        (C) Leaving for a vacation

        (D) Participating in a local event

Answer Key

Answer Key

1 (B)   2 (A)   3 (B)   4 (C)   5 (C)

6 (C)

7 (C)   8 (B)   9 (B)   10 (A)

11 (A)   12 (C)   13 (C)   14 (A)

15 (C)   16 (C)   17 (B)   18 (A)

19 (A)   20 (A)   21 (C)   22 (C)

23 (A)   24 (B)   25 (B)   26 (B)

27 (B)   28 (A)   29 (C)   30 (A)

31 (C)

32 (D)   33 (B)   34 (C)   35 (A)

36 (D)   37 (A)   38 (C)   39 (C)

40 (D)   41 (D)   42 (A)   43 (B)

44 (D)   45 (B)   46 (B)   47 (D)

48 (C)   49 (A)   50 (A)   51 (D)

52 (D)   53 (B)   54 (D)   55 (A)

56 (A)   57 (C)   58 (D)   59 (B)

60 (B)   61 (D)   62 (C)   63 (D)

64 (C)   65 (A)   66 (D)   67 (C)

68 (B)   69 (B)   70 (A)

71 (C)   72 (B)   73 (B)   74 (C)

75 (A)   76 (B)   77 (A)   78 (C)

79 (B)   80 (C)   81 (D)   82 (B)

83 (A)   84 (C)   85 (A)   86 (C)

87 (B)   88 (B)   89 (C)   90 (D)

91 (B)   92 (B)   93 (C)   94 (D)

95 (B)   96 (B)   97 (A)   98 (C)

99 (C)   100 (B)

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

21

22

23

24

25

26

27

28

29

30

31

32

33

34

35

36

37

38

39

40

41

42

43

44

45

46

47

48

49

50

51

52

53

54

55

56

57

58

59

60

61

62

63

64

65

66

67

68

69

70

71

72

73

74

75

76

77

78

79

80

81

82

83

84

85

86

87

88

89

90

91

92

93

94

95

96

97

98

99

100