Part 1

1.    (A) The man is walking in his office.

        (B) The man is writing on the board.

        (C) The man is signing his name.

        (D) The man is working at his desk.

2.    (A) They are taking photographs in the office.

        (B) They are facing the opposite directions.

        (C) The woman is handing some papers to the man.

        (D) The man is making some notes on a piece of paper.

3.    (A) A vehicle is driving through the country road.

        (B) Stonewalls are standing along the street.

        (C) Trees have been planted around a house.

        (D) Tracks have been left on the ground.

4.    (A) The man is scrubbing the floor.

        (B) Leaves are being raked into a pile.

        (C) The man is trimming tree branches.

        (D) Trees are being planted in a garden.

5.    (A) The woman is pushing some buttons.

        (B) The woman is reaching into her bag.

        (C) A machine is located against the wall.

        (D) The food is being served at a restaurant.

6.    (A) The building is being demolished.

        (B) The construction has not been finished.

        (C) The structure has multiple levels.

        (D) There are no railings on the balconies.

Part 2

7.    When is the safety inspection this month?

        (A} Friday morning.

        (B) At the main factory floor.

        (C) Next month’s budget.

8.    Excuse me, can you help me find my seat?

        (A) Thanks, but I’d rather stay here.

        (B) Certainly, please follow me.

        (C) How long would it take to finish?

9.    Would you like anything from our dessert menu?

        (A) I’ll just have some coffee.

        (B) The bakery doesn’t open until 1 O.

        (C) Yes, I’d like to see him in a black suit.

10.  Do you know any pharmacies around here?

        (A) No, we’ve never met before.

        (B) The doctor gave me this prescription.

        (C) There’s one on Emerson Street.

11.  Did you proofread the manuscript from George Sampson?

        (A) We don’t have enough proof for now.

        (B) Yes, I made some corrections too.

        (C) Yes, George has published two books.

12.  Isn’t that your umbrella in the corner?

        (A) Mine was broken.

        (B) It’s not raining outside.

        (C) The forecast will be on in 5 minutes.

13.  What construction project are you involved in?

        (A) We’re building a recreation center.

        (B) I didn’t read the instructions.

        (C) The projected budget is 5 million dollars.

14.  Did you make it to the Valarie’s party last night?

        (A) Sorry, we didn’t have enough supplies.

        (B) Actually, tomorrow is better for me.

        (C) No, the traffic was really bad.

15.  Weren’t you at the international job fair last month?

        (A) Yes, were you too?

        (B) I was transferred to that department.

        (C) No, the offering prices were too low.

16.  Where is the national conference being held this year?

        (A) From August 2nd through August 5th.

        (B) To introduce a new line of products.

        (C) They’re still considering some options.

17.  The attendant was just here, wasn’t he?

        (A) I think the address was wrong.

        (B) No, he left an hour ago.

        (C) Yes, It’s just the right size.

18.  Why didn’t we order new printer for the sales team?

        (A) We should make at least twenty copies.

        (B) We couldn’t get the manager’s approval.

        (C) The employees are getting trainings.

19.  You went to the lecture, didn’t you?

        (A) You mean the one Mr. Bean gave?

        (B) Yes, put it over here.

        (C) The weather is awesome.

20.  Why are the applications on Mr. Kim’s desk?

        (A) He doesn’t like the applicant.

        (B) He wants to review them one more time.

        (C) The position needs much experience.

21.  Do you know who’s in charge of recording the actual performance?

        (A) I think I am.

        (B) You could put it on your credit card.

        (C) Maria Sanchez gave an excellent speech.

22.  How do you fill the printer when it’s out of paper?

        (A) It’s temporarily out of service.

        (B) We should call the technician right away.

        (C) It goes in the drawer on the bottom.

23.  The fax machine isn’t working any more.

        (A) Can you send it by faster delivery?

        (B) I thought it was fixed last week.

        (C) Do you like working here so far?

24.  How many people are expected to show up at the training seminar?

        (A) They are showing it every two hours.

        (B) For the next 6 to 8 months.

        (C) Everyone from the sales division.

25.  Would you like me to show you how to set up the new accounting program?

        (A) Thanks, I’m having trouble with it.

        (B) The software has a good reputation.

        (C) Yes, that’s a great team.

26.  The apartment will be available in July.

        (A) Is it for sale or for lease?

        (B) They moved in recently.

        (C) I’ll just take a small part.

27.  Couldn’t we reschedule our meeting for tomorrow?

        (A) Please bring your briefcase.

        (B) Actually, I’ll be visiting the Milan office.

        (C) How did the meeting go?

28.  Would you like to go to the cafeteria, or do you want to go out for lunch?

        (A) Yes, the lunch was delicious.

        (B) That place is known to be famous.

        (C) Actually, I brought some sandwiches.

29.  Has Mr. Wills been notified of the promotion?

        (A) We didn’t know each other then.

        (B) I told him in person at the morning meeting.

        (C) Yes, we have updated the program.

30.  Are you busy with your work now, or can you help me move these boxes?

        (A) I’ll be done in a few minutes.

        (B) Let’s order some more supplies today.

        (C) The shipment got delayed at the port.

31.  We have introduced a new line of women’s wear this month, haven’t we?

        (A) Next month is our 20th anniversary.

        (B) Yes, the introduction was brief but efficient.

        (C) Yes, and we are expecting high sales.

Part 3

Questions 32 through 34 refer to the following conversation.

M    Hi, Jill. How’s your apartment search going?

W   Well, I’ve been looking all over the places, but the rents for the ones close to downtown are just too high.

M    Some of my friends had some luck in finding reasonably priced apartment through the Internet. There’s a few websites I could recommend. Maybe you should try to check them out.

W   My lease will expire at the end of this month. I’m ready to do anything.

Questions 35 through 37 refer to the following conversation with three speakers.

W1     Hello, Is this Office Master? My name Marianne and I’d like to talk to Mr. Richard Ford. He is supposed give me more information about the business cards I’m planning to order for the next month’s event.

W2     I’m sorry, but Mr. Ford has already left for the day. He works only until 4 on Friday. Could I help you with anything?

W1     I really need to finalize the design. Otherwise I won’t be able to hand out my cards during the trade show in two weeks.

W2         In that case, do you want me to refer you to another consultant to help you choose what you want? Mr. Stevens has been working at our firm for a long time and he is available at the moment.

W1     Yes, please.

W2     Hold on for a moment.

M       Hello, this is Patrick Stevens. I heard you need some help choosing the right design for your card.

W1     Yes, I’ve looked at the samples on your website and picked up three of my favorites, but I can’t narrow it down any more.

M       You’ve done great. Why don’t we go through the ones you choose and then we start from there? Can you read the model number of each design you choose?

Questions 38 through 40 refer to the following conversation.

M    Hey, Cindy. Would you like to see a concert on Saturday at a civic center? A local band is giving a charity concert for the Children’s Cancer Foundation.

W   That sounds a lot of fun, but my cousin is visiting me from out of state and I have to spend the weekend with her.

M    Why don’t we invite your cousin too? Nobody can really say no to a night of music and fun. Do you want me to check whether they still have tickets?

W   Thanks, could you do that for me? I’ll call my cousin and see if she’s interested.

Questions 41 through 43 refer to the following conversation.

M    Hi, I ordered a pair of glasses last week and they haven’t arrived yet. My name is David Morris.

W   Yes, Mr. Morris. I’m afraid the particular model you have ordered is currently out of stock and will take another two weeks to have them shipped from overseas.

M    Really? I need those glasses as soon as possible. Do you have any other products similar to the ones I have ordered?

W   Let me check our online database to give you better suggestions.

M    I also want to find out whether there would be an extra charge.

Questions 44 through 46 refer to the following conversation.

M    Michelle, I’d like to leave for the airport as soon as the meeting is over. How about we grab a cab in front of the office around 3:00?

W   We’ll arrive way too early if we leave then. Our flight doesn’t depart until 7.

M    Yes, but we’ll avoid rush hour traffic. The traffic will be worse today because of the unexpected rain.

W   But if the weather gets much worse, the flight might be delayed, too. Why don’t I check the online weather information to make sure nothing out of the ordinary happens today?

Questions 47 through 49 refer to the following conversation.

W    Hello, I bought this book because it had a 30% discount tag on it. When I got home, I realized that I’ve been overcharged. So, I’m back today with my receipt to clear things up.

M    Oh, I’m sorry about that. We had a problem with our cash registers yesterday. Let me refund you the difference now.

W    By the way, I noticed that a new cafe section of the store is finally open. I’ve been looking forward to it. The pastries smell really good.

M    Actually, we offer a free cup of coffee to celebrate the opening of a cafe.

W    Really? I should go and check it out right now.

Questions 50 through 52 refer to the following conversation with three speakers.

M1     Elizabeth, Ray, I wanted to talk to you about the cycling tour of the city that our bike shop is leading this month. How is it coming along?

M2     Yes, I’m almost done with flight and hotel arrangement of the tour.

M1     I noticed you adjusted the tour itinerary by removing the visit to the community park.

W       Yes, the park is just too far away. It takes about 30 minutes to bike there, so there wouldn’t be enough time to see everything.

M1     I understand your point. But I think it’s important that our customers here at the bike shop get to know the places in the city that are good for cycling.

W       Well, we could make flyers that include detailed directions on how to get to the park on the new path and hand them out here in the shop. That way, people could go by themselves on another day if they want to.

M1     Or, we could change the path to include the park. Ray, I want you to find out how much time is left before we finalize the plan.

M2     Yes, I’ll do that.

Questions 53 through 55 refer to the following conversation.

W   Good morning, James. The supervisor at the construction site just called. He said he needs the updated building plan before he orders any supplies.

M    Yes, we just finished revising the plan this morning but I’ll be in another meeting for the rest of the morning. So, I was thinking about taking it to the site myself and show him after lunch.

W   Well, I think the supervisor needs to look at it before then. Why don’t you give it to me and I’d be happy to deliver it to him this morning? You can have a conversation with him through the phone later on.

M    Will you do that for me? Thank you.

Questions 56 through 58 refer to the following conversation.

W   I’m looking forward to moving into our new bookstore. It’s right in the middle of the shopping district, so the location is fantastic. We will have so much more customers.

M   Right, but I just hope we get everything packed before the movers come tomorrow. We’ve only packed half of the books and we also need to take apart all these shelves today.

W   Haven’t you heard? We just have to pack books because they wouldn’t know how to organize them. But, everything else including bookshelves will be handled by movers.

M    Well, that’s good news. I would be so relieved when everything is over and when the new store opens up next week.

W   Me too, let’s hope for the best.

Questions 59 through 61 refer to the following conversation.

W   Hello, My name is Tammy and I’m calling from Summerset Public Library to ask if your business would consider making a donation to our renovation project.

M   Oh, yes. I heard news about it the other day. The library needs a new reading room for children, right?

W  That is correct. Our community has a growing number of children and we don’t have any place to accommodate them. We already collected some books from last month’s charity events but we don’t have enough funding to add a new reading room to our facility.

M   I think it’s important to support community projects. Where should I send a check?

Questions 62 through 64 refer to the following conversation.

W   Did you hear the news? Our company and TXA Electronics are discussing a merger. I just talk to Mr. Morales about it.

M    Yes, I heard it at the manager’s meeting yesterday. Later this week, they are going to officially announce the results of the merger negotiation.

W   Wow. I didn’t know our company and TXA have any common interests. I wonder our jobs would be affected by this deal. I’ve been working here only for about a year.

M    Don’t worry. At the manager’s meeting, the same topic was brought up. Our jobs would probably be the same. The only major change is that our department will be in charge of training employees from TXA on our manufacturing procedure.

Questions 65 through 67 refer to the following conversation and map.

M    Alice, I lost my mobile phone on the train yesterday and I need a new one as soon as possible. Can you recommend a store where I can get a dependable one?

W   Try the Ericsson Store on Boylston Avenue. It’s a bit far from the office, but they carry all the latest lines and the prices are quite affordable.

M   Oh, I think that’s the place where I bought my computer before. I don’t remember exactly where the store is located.

W   It’s not that difficult. Just go down Highway 95 until you see the Mayhem Shopping center, then get off the next exit. The store should be on your right once you make a left onto the Boylston Avenue.

Questions 68 through 70 refer to the following conversation and list.

M    Hi Sally, this is Martin, your editor for World Business Magazine. Can we talk now?

W   Sure, I have a minute.

M    Great. Would you be able to increase the word count for your “Smart Money” article to 3,000 words? Our readers are very much interested in your investment strategy.

W   OK, there’s plenty to cover on the topic. But I have another article due that same day.

M    Yes, I saw that on your assignment chart. Here’s what I’m going to do. Let’s extend the deadline for your other assignment by a week. You should be able to focus on the “Money” article.

W   Thanks. I really appreciate it. By the way, I’ve been compiling some ideas for pieces to write. I’ll send them to you later today for some feedback.

Part 4

Questions 71 through 73 refer to the following advertisement.

Tired of using your old vacuum cleaner? Try new Euro-Speed, ES-200 vacuum cleaner! The ES-200 is light weight and easy to handle. It has more power than any other hand-held vacuum cleaners in the market and will clean faster than you could imagine. Recently featured in the new product section on Quality Appliance Magazine, the ES-200 is the hottest item on the market. And if you call today, you’ll receive 20% savings from the retail price. So, call 555-2343 right now and get your own Euro-Speed today.

Questions 74 through 76 refer to the following announcement.

Attention passengers, the blue line train to DuPont Circle will be delayed for 30 minutes due to unexpected railway condition changes. We recommend the passengers take the red line train from this station, and transfer to the blue line at East river Station. Be sure to pick up your free transfer voucher at the customer service desk here before you board the red line. The customer service desk is located on the basement 1 and can be reached from any exits in the station. Again, the blue line train for DuPont Circle will be 30 minutes late. We’re sorry for your inconvenience.

Questions 77 through 79 refer to the following talk.

Welcome everyone to our special banquet this evening honoring Mr. Doug Hanson. As you know Doug Hanson made a great impact on our organization. During 25 years of his service at our company, he served many positions and helped many employees. Especially for the last 5 years as the accounting executive director, he did a lot to cut unnecessary cost for the organization and return the profits to its rightful owners, shareholders, employees and customers. Although we will miss him a lot, he’ll be very busy after his retirement. I know personally he will be looking forward to pursuing his other interests including painting and photographing. And starting next month, he will also help Max Publishing as a part time consultant. So, join me and congratulate Doug on his successful career and more successful future life.

Questions 80 through 82 refer to the following talk.

Good morning and welcome to the first of four training sessions for our company’s new database system. This software was designed by the Tokyo branch of our Information Technology Department. As sales staff, you must know the importance of accurate data management to socialize and manage your customers. You’ll get to do this and much more after one month of training. Today, after the general introduction, we’ll learn data entry procedures. Later on, we’ll learn to sort them out in a customized way to help you, and make impressive printouts with it. If you experience any difficulties during or after the class, please contact the technology help center, or send an e-mail to our department. Now let’s begin.

Questions 83 through 85 refer to the following telephone message.

Hi Mary, this is Jenna from the Harrisburg Community Book Club. It is Monday at 5 o’clock. I’m calling to let you know that we had to reschedule this week’s book club meeting. Something came up at my house. So, rather than meeting at my house on Thursday, we’ll be meeting at Michelle’s house on Friday at 7:00 p.m., our regular time. Sorry for the confusion. Just to remind you that we will be talking about “A light in September” by John Faulkner. If you can’t make it on the new date, please call Michelle so that she will know how many people she can expect at the meeting. I hope to see you there. Good Bye.

Questions 86 through 88 refer to the following telephone message.

Hi, Mr. Norris, this is Miki Ayako from Creative Advertising. You recently completed one of our firm’s online surveys. Based on your responses and demography, we’re inviting you to take part in a focus group discussion. Our firm is preparing an advertising campaign to promote a new product from a famous automobile company. We’d like to show you three different commercials on a new product and get your reactions to them. The session will take about an hour and you’ll be getting 100 dollar worth of gift certificate that can be used in any local stores and departments in the area. We value your feedback. Please call me back by Friday at 555-2353 to let me know you’re interested.

Questions 89 through 91 refer to the following advertisement.

Bestville Apartment Complex is known for its quite and scenic location under the hills of Blue Mountain where hikers are dreaming of going. Now, in addition to the charming surroundings at the park, a limited number of furnished units have been updated with brand new high-tech home appliances – a flat screen TV, a refrigerator, a washer and a drier. These new updated units are available for rent starting this March. You’ll love living in Bestville Apartment Complex where all residents have free access to our swimming pool and spa center. You can also bring in your guests with a minimum fee. To schedule a tour, call 555-3245.

Questions 92 through 94 refer to the following talk and schedule.

Thank you for coming. I wanted to meet with you to talk about your next assignment. Four of you will form a project team for The Grill W restaurant. The client has hired our architectural firm to remodel their first floor main hall before the start of the next tour season. Grill W has many international tourists and they want the main hall to have the atmosphere of more traditional western steak house. I already put together the intended timelines of work involved. Let me give you the copies of schedule now. However, please note that after talking with the owner of the restaurant, we’ve decided that the time for carpeting and vinyl flooring should be shortened by one day. This way, we can still have three days for clean-up. We will go through the timelines together. So if you have any questions or concerns, let me know. Let’s do our best to deliver the quality service and meet the client’s deadline at the same time.

Questions 95 through 97 refer to the following talk and list.

Thank you all for coming to today’s demonstration. I’m so glad to be a part of the 2012 Job Fair for local businesses. My name is Stanley and the program I’m going to show you today is our newest product “M-Pro” series and I will help your company or agency to manage your applicants’ database more efficiently than ever. It has sorting options for all levels including regions, ages, and language abilities. It also has online features that will search and match other applicants who have similar qualifications and skills and how much they’re getting paid. Especially, you’re managing a number of applicants such as more than 500, M-Pro Intensive would really be helpful. Through this innovative software, you can evaluate your applicant’s more efficiently and objectively. Before we begin, I’d like to recommend you to keep the copy of our flyer to get a 10% discount on purchasing any of the M-pro series.

Questions 98 through 100 refer to the following excerpt from a meeting and chart.

Now let’s move on. I reviewed our quarterly sales figures yesterday and I’m happy to report that our sales increased dramatically compared to those of the previous year. Sales of most of the frozen food in the supermarket have continued to be strong, but it’s the sales of the veggie platter, fish and seafood dinners that have led the sales drive. Particularly, the newly introduced product showed the most growth in the same period and indicated how much it was loved by healthy conscious women and men in their 20s and 30s. I think the trend to choose healthy menus over traditional high calorie dishes will continue. Because they proved to be so popular, we’re planning to offer healthy dessert lines, such as fruit sherbet or yogurt to our customers. We want to test customers’ interest before we start the new line. So next week, we’ll begin doing some market research by using online surveys through our website.

Answer Key

Answer Key

1. (D)     2. (B)     3. (D)     4. (B)     5. (C)

6. (C)     7. (A)     8. (B)     9. (A)     10. (C)

11. (B)     12. (A)     13. (A)     14. (C)     15. (A)

16. (C)     17. (B)     18. (B)     19. (A)     20. (B)

21. (A)     22. (C)     23. (B)     24. (C)     25. (A)

26. (A)     27. (B)     28. (C)     29. (B)     30. (A)

31. (C)     32. (C)     33. (D)     34. (D)     35. (A)

36. (D)     37. (A)     38. (D)     39. (B)     40. (D)

41. (A)     42. (C)     43. (D)     44. (A)     45. (C)

46. (B)     47. (A)     48. (D)     49. (B)     50. (C)

51. (B)     52. (C)     53. (A)     54. (C)     55. (D)

56. (C)     57. (B)     58. (D)     59. (D)     60. (D)

61. (A)     62. (C)     63. (B)     64. (D)     65. (B)

66. (C)     67. (B)     68. (C)     69. (C)     70. (D)

71. (A)     72. (C)     73. (D)     74. (C)     75. (A)

76. (D)     77. (C)     78. (B)     79. (D)     80. (C)

81. (B)     82. (D)     83. (C)     84. (C)     85. (D)

86. (B)     87. (C)     88. (D)     89. (D)     90. (B)

91. (C)     92. (A)     93. (C)     94. (C)     95. (D)

96. (D)     97. (C)     98. (C)     99. (D)     100. (A)