Part 1

1.   (A) The man is standing on a ladder.

      (B) The man is climbing up the stairs.

      (C) The man is carrying some lumber.

      (D) The man is painting on the wall.

2.   (A) The desk is full of books.

      (B) The curtains have been pulled shut.

      (C) The monitor is sitting on a desk.

      (D) The clock is hanging on the wall.

3.   (A) The woman is selling some jewelry.

      (B) The woman is leaning toward the display.

      (C) The woman is wrapping up a present.

      (D) The woman is negotiating the price.

4.   (A) The man is protecting his face with a mask.

      (B) The man is lighting the candles.

      (C) The man is working at his desk.

      (D) The man is fixing the pipe at a factory.

5.   (A) The students are standing around the table.

      (B) The woman is handing out some documents.

      (C) The woman is explaining something.

      (D) The students are writing something on the board.

6.   (A) Customers are paying for their purchases.

      (B) Various items have been arranged on the table.

      (C) Customers are shopping at a supermarket.

      (D) Books are being placed on the shelf.

Part 2

7.   When can we reschedule the interview?

      (A) Not in my backyard.

      (B) It might be possible.

      (C) Are you free on Thursday?

8.   Who helps the registration at the Information Technology seminar?

      (A) Down the hallway.

      (B) The receptionist.

      (C) You have to sign up first.

9.   That’s the car we want, isn’t it?

      (A) Yes, it’s that red one.

      (B) No, send it later.

      (C) I saw several of them.

10. Where can I find more office supplies?

      (A) It was surprising to know.

      (B) In the cabinet by the door.

      (C) Yes, I’ll bring some over.

11. Do you have a used copy of this book?

      (A) On the front page.

      (B) Sorry, we don’t.

      (C) The copier is broken.

12. Why was the printing paper moved out of the supply closet?

      (A) To be closer to the copiers.

      (B) From the office supplier.

      (C) I’ll get it later today.

13. Did you hire someone to replace Jeffrey?

      (A) Sometime next week.

      (B) No, we have to order new parts.

      (C) Yes, she will start next Monday.

14. Why are we getting new keys for the conference room?

      (A) They are changing the locks.

      (B) The new secretary starts next week.

      (C) Next to the locksmith’s.

15. The clock in the employees’ lounge needs new batteries.

      (A) I’ll go get some right away.

      (B) No, thank you. I’m fine.

      (C) We need to change the location.

16. Our deadline has been extended to next Wednesday.

      (A) That’s good news.

      (B) Extension 135, I think.

      (C) Yes, we need more money.

17. Wasn’t there a coffee shop at Elga Street?

      (A) No, no coffee for me please.

      (B) Yes, but it moved to another place.

      (C) Turn left at the next corner, please.

18. Has the mail for our department arrived yet?

      (A) We haven’t received any phone calls.

      (B) Yes, we should put extra postage.

      (C) I’ll go check right away.

19. Where should I send the updated sales report?

      (A) By seven o’clock.

      (B) To the Milwaukee office.

      (C) The sales are up to 10 percent.

20. Would you like to sit inside, or out on the patio?

      (A) Put the files inside the envelope.

      (B) I think it’s too windy outside.

      (C) Sure, two more tables, please.

21. Which building will the new employees work at tomorrow?

      (A) No, he’s not that new.

      (B) At the Emerson Building.

      (C) We don’t work on the weekend.

22. What did Mr. Peterson say about my proposal?

      (A) The office was moved last week.

      (B) He said it was quite reasonable.

      (C) I don’t think he will be here soon.

23. Do you want me to type this letter for you?

      (A) No, it should be sent by express.

      (B) Thanks, I really appreciate it.

      (C) I haven’t met her yet.

24. Haven’t you signed the contract with Fair Trading?

      (A) The contact number has been changed.

      (B) Yes, it was excellent design.

      (C) No, I need to review it first.

25. We would like you to work with us in the product development team.

      (A) That sounds interesting.

      (B) The due date has been postponed.

      (C) Yes, I’ll have one more please.

26. Does Mr. Kenneth know the accounting meeting date has been changed?

      (A) Yes, I informed him yesterday.

      (B) No, the reservation was cancelled.

      (C) Nobody knows what’s going on.

27. Don’t you think the price for our new printer was too expensive?

      (A) I didn’t think he was coming.

      (B) Yes, I would love to buy one.

      (C) I thought it was acceptable.

28. Who changed the layout of the blueprints?

      (A) The project architect.

      (B) The president won’t like it.

      (C) Yes, we can accommodate it.

29. Do you know why the bank is closed?

      (A) I think it’s a national holiday.

      (B) I’d like to open an account.

      (C) No, I don’t know anybody here.

30. There is no way we could finish this project in time.

      (A) We definitely need a new projector.

      (B) Don’t worry. The plane should get here on time.

      (C) I’ll go talk to Mr. Anderson about the extension.

31. You can sign the lease agreement by the end of this week.

      (A) Okay, I’ll do it by tomorrow.

      (B) It’s been assigned to someone else.

      (C) It was sent a few weeks ago.

Part 3

Questions 32 through 34 refer to the following conversation.

M   Did you hear that there will be a street parade today in celebration of the holiday in front of our building?

W   I saw the news this morning too. We’d better hurry to the airport since heavy traffic is expected all over the city. Should we leave right after the meeting?

M   Good idea. Since the flight departure time is 9 in the evening, we should arrive there two hours before at the latest.

W   We’re finishing a little over 5 so we can leave at 6. That should give us enough time.

W   Alright, just remind me when we should get ready.

Questions 35 through 37 refer to the following conversation.

M   Hi, Ms. Casey. This is Brandon Alexander from Pablo Water Company. We’ve found out that you haven’t paid your bill for the last 3 months.

W   I know, but there was a problem. I haven’t been receiving my bills since I moved into my new apartment. Didn’t I give you my new address before?

M   Let me check. According to our data base, your address is 809 Orchard Avenue. Is that correct?

W   No, that’s my old apartment. I thought I had informed every company of the new address, but I must have forgotten your company. Let me tell you the new one.

Questions 38 through 40 refer to the following conversation with three speakers.

M      Hi Angela, Hi Daniela. How are the trainees in your departments going? I know you’ve had to train several new bank cashiers this year.

W1   They’re doing really well. In fact, as of this month, I no longer have any trainees. Mine became all full-time cashiers.

W2   5 out of six trainees in our department became full time, too.

M      That’s perfect. Now that you have enough cashiers, do you think some of the more experienced ones might be interested in training to become a loan officer?

W2   I heard the loan department is a bit short-handed.

M     That is true. And since we might have a couple of loan officers who are transferring to another location next month, we definitely need more people in the loan department.

W1   I can certainly ask them. I’ll send you the names of anyone who’s interested.

W2   If it’s that urgent, we’ll put that in our top priority. We can let you know by the end of the day tomorrow. Right, Angela?

Questions 41 through 43 refer to the following conversation.

W   It’s almost our lunch break. Let’s try something different for lunch today! How about some Indian food at the restaurant down the street from our office? They’ve recently opened and have become quite famous for tasty food.

M   Oh, I already took my family there last weekend, but it was not as impressive as people say. There were too many people and the service wasn’t good at all because it was too busy.

W   Really? I had no idea. Where should we go then?

M   Actually, why don’t we just have some delivery food and eat here? There is still much to be done before the afternoon’s meeting.

Questions 44 through 46 refer to the following conversation.

W   Good morning. You have reached Dr. Henry’s office. This is Laura. How may I help you?

M   Hi, this is Joel Phillips. I’ d like to reschedule my appointment today at three o’clock to another time tomorrow. Is that possible?

W   I’m afraid the appointments are already fully booked for this week. Mr. Phillips, you’ve already waited two weeks to make this reservation and you really should have your teeth examined. Is there any way you can come today as arranged?

M   I know, but I am at an urgent meeting with my client right now and I might not make it to the three o’clock appointment. Well, I’ll try to conclude everything quickly in the meeting so that I can arrive at your clinic on time. Thank you.

Questions 47 through 49 refer to the following conversation.

M   Did you hear that Mr. Russell has been promoted to the general manager of our headquarters in New York office?

W   I wasn’t told, but I knew that he would be promoted soon. He deserves the position for his dedication and effort. Anyway what’s going to happen to his vacancy then?

M   As far as I know, the company will be hiring his replacement in our office and another secretary to work with him in the head office. Since he will relocate to New York in May, the recruitment should be expedited in this month. Do you have anyone in mind?

W   Well, I have a friend whom I used to work with. She is a hard worker and she’s in between jobs at the moment. I’ll just call her and ask if she’s interested.

Questions 50 through 52 refer to the following conversation.

W    Thank you for coming. Mr. Langston. I asked you to come in today because our current shipping company is not quite satisfactory. We’ve heard that your company provides good services at reasonable prices. So, tell me about your company.

M   Yes, Ms. Wilson. I’m pleased to introduce to you what we do. Before doing so, however, could you please tell me about your company’s needs first, so that I can suggest our services to meet your requirements?

W   Well, we manufacture heavy machinery such as tractors and cranes. We cover deliveries on our own except for international orders. That’s why we’re outsourcing these overseas orders to businesses like yours.

M   We specialize in international deliveries. I’d also like to know your priorities regarding product shipments and reasons why you found your current contractor unsatisfactory.

Questions 53 through 55 refer to the following conversation.

W   Here is my car key. By what time do you think I should get back to pick up my car?

M   After rotating the tires and changing the oil, we still need to perform a safety inspection at the end. Because we are currently pretty busy working on other customers’ cars, yours should be done by 5, I think.

W   Can I come by 6:30, then? I leave work at 6 and it takes about 30 minutes to come here.

M   Sure, you can come by any time before 8 and that’s when we close.

W   Can you tell me where the nearest bus station is? I have to go back to the office soon.

M   The bus stop is about 200 meters down the street. There are buses going into the city every 10 minutes or so.

W   Thanks. Can you give me a call if the work finishes early? I need my car back as soon as possible.

Questions 56 through 58 refer to the following conversation.

M   Hello, Ms. Lena. This is Peter Lewis from CPM Industries. I’m calling regarding your interview last week. We’ve made a decision to offer you a job as a graphic designer.

W   Thank you, Mr. Lewis. It’s a relief to hear the news. I’ve been waiting for your call. I believe working for CPM Industries is a perfect opportunity to use my skills and abilities for my future career. I accept the offer.

M   Oh great! When do you think you can start working?

W   I’ll need at least two weeks to notify the company and find a suitable replacement.

M   Okay, I’ll make a note of it. You also need to come down to our office to fill out some papers. Let me know when it will be more convenient for you.

Questions 59 through 61 refer to the following conversation.

M   Carol, I tried to book the rooms for the whole team for the conference in Arlington, but all the hotels in town are full. We should have made the reservation sooner.

W   Well, I know a hotel about 20 miles outside the city. Let me check online first. I’m sure they’ll have enough rooms available for the team.

M   Hmm. 20 miles? We’ll have to rent a van to commute each day so we may end up going over our travel budget.

W   Actually, I think we’ll be fine. Hotels located outside the city tend to be less expensive. The money we’ll be saving on rooms can be used to rent a van.

M   Okay. That makes sense. Let’s check with the hotel.

Questions 62 through 64 refer to the following conversation.

W   Richard, did you get any messages from the technical support team about my desktop? All my data about the presentation for our new clients were stored in that computer and I cannot open any of it.

M   Well, I called them this morning again but they said that they won’t be able to send someone until tomorrow around 3.

W   Oh, no. That’s going to be too late. I’m meeting with one of the new clients to propose ways to boost the sales in her company. It is my first time to meet her in person and I need to make a good impression to win the contract. Could you please call them again and ask them to take a look at my computer?

M   Sure. I understand how important the presentation is to execute the contract. I’ll let you know after making the call.

Questions 65 through 67 refer to the following conversation and map.

W   What will we do to thank the major sponsors of our museum this year? It’s almost November and we should do something to remind them of us.

M   Well, let’s do more than just send out thank-you cards like we did last year. How about making picture frames with our museum’s name and logo on them?

W   Hey, that’s actually a good idea. In that way, they could always remember us every time they look at the frame. However, we have to make sure the frame looks elegant and stylish and not like a free giveaway.

M   I have an idea. I know a premium gift shop on Main Street which handles personalized gifts such as cups and trophies. They’re only a block away from us. I’ll stop by their store after lunch.

W    Actually, they just moved to a new location at the corner of Beacon Street and Carton Avenue across from Boise Cafe. Let me call them first to find out whether they take large orders.

Questions 68 through 70 refer to the following conversation and schedule.

M   Welcome back, Helena. Did you have fun during the holiday?

W   More than I can say. I had a wonderful time.

M   Where have you been? I spent most of my vacation time repainting and repairing my house.

W   I went to Thailand with one of my friends. There was a beautiful beach in front of the hotel where we stayed. We loved the beach so much that we stayed there 5 days instead of 3 days we originally had planned.

M   Really? Actually, I went there last year, too. I also liked the beach a lot. Did you do a lot of sightseeing?

W   We actually didn’t do any sightseeing. We were more interested in swimming and relaxing on the beach. It was the most enjoyable vacation I’ve ever had except that I got a little sunburn and it still hurts.

M    I’m glad you enjoyed your vacation.

Part 4

Questions 71 through 73 refer to the following news report.

Good morning listeners, this is 102.7 FM, your favorite station for local news, weather and traffic. Because of a sudden snowstorm last night, the morning commute is worse than usual. City officials are still working hard to clean up the road but there are delays on major highways and bridges. Please use extra caution because the roads are slippery and as the temperature goes down this afternoon, the conditions will get worse. Here is a reminder that on Friday, Lincoln Bridge will reopen after two weeks of construction to reinforce the foundation of this historic bridge. We’ll be right back with more news on the presidential election next month. But, first let’s listen to some messages from those who sponsor this program. We’ll be right back.

Questions 74 through 76 refer to the following telephone message.

Hello, this is Jennifer Johnson from Ashley Furniture. This message is for Marilyn Lowe about the order you have placed last week. Ms, Lowe, I’m afraid the sofa you ordered isn’t available in the chocolate brown leather you wanted. This particular shade of leather has been discontinued by the manufacturer because it wasn’t selling well. I did find other similar colors of leather such as dark brown and espresso color. If you order in these colors, your sofa will be ready in one month as we had promised. Why don’t you stop by at the shop and I’ll show you the samples of these leathers. Thank you.

Questions 77 through 79 refer to the following broadcast.

Good evening and thank you for listening to Radio 101.5. I’m sorry to inform our listeners that due to an unexpected problem with transmission equipment, we won’t be broadcasting our normally scheduled live news from the election site. Instead, I’ll host a special discussion with our guest, Barbara Fisher, a political commentator for the National Party. She used to work at numerous government agencies and recently published a book on our nation’s political history and major players in it. Tonight, she will explain what changes we can expect after the election. Welcome to our show, Barbara.

Questions 80 through 82 refer to the following telephone message.

Hi, Peter, this is Steven from the shipping department. I just got your fax message concerning tomorrow’s deliveries to corporate clients. The problem is that the coversheet says there will be a five-page fax but I only received three of them. We need to assign trucks and personnel who will be in charge of shipping to our clients. So, the sooner we get detailed information, the better. I might be leaving the office to check on the warehouse, but I’ll tell my assistant to double check the status of the fax when she receives it. You may call Ms. Elaine Thompson at extension 5362 after you send the whole fax and confirm with her. Thank you.

Questions 83 through 85 refer to the following announcement.

Everyone, please direct your attention to this side. The beautiful flowers you see here are tulips. Tulips are perennial flowers that people can enjoy for many years once you plant the bulbs in the cold ground. Unlike what most people think, tulips are the most popular garden flowers rather than roses. As you can see, there is a wide variety of colors and patterns in this class. That is why they are loved by so many people around the world. If you are interested in knowing which could be your favorite, don’t worry about it. I’m going to walk you through all the details of these fascinating flowers with you. After that, we will move on to the next room where we look at exotic flowers from tropical regions of the world. But, first, let’s get acquainted with these mosaic colored tulips on your right.

Questions 86 through 88 refer to the following advertisement.

Thank you for your interest in buying your first house or apartment through Riverview Property. We specialize in buying, selling, and maintaining top quality properties near the famous Ontario lakes. Our company has an excellent reputation because our staff members are knowledgeable and experienced real estate agents. They have served hundreds of people to find their ideal houses. So, how can we do this? First this morning, I’ll show you a short video explaining the steps of buying your house through Riverview Property. After this, you’ll have the basic ideas of how you can proceed with this major decision in your life. Then, I’ll hand out a questionnaire to determine your preferences, so that we can focus on individual customer’s needs and interests.

Questions 89 through 91 refer to the following news report.

Now, let’s check the local news here. The city council of Maple Creek has approved the plan to build a new public swimming pool near the city park. Plans for the swimming pool will include indoor and outdoor swimming pools connected together. It will also have a separate pool for children under the age of 12 so that they can use the facility safely. A small picnic area and family site will be added to the poolside. Sitting mayor, Elizabeth Greenfield spoke about the new swimming pool at a press conference yesterday. She expressed enthusiasm, saying that the new recreation area will provide the much needed place for area residents to exercise and have fun together. Construction will begin in January and will take approximately 3- 4 months to finish. We expect to see the opening ceremony in May just in time for summer.

Questions 92 through 94 refer to the following announcement and receipt.

Thank you for coming to Cinemark Theater. At our Orlando Cinemark Theater, we do our best to ensure your pleasant viewing of the film. Please refrain from talking loud, using mobile phones, and making unnecessary noise for other audience members. Also, you may not bring in outside food or drinks. When you go out after the show, please put all your trash in the trash bins located next to the exit doors. We would like to remind you that you can now buy tickets through our convenient Cinemark online system. If you reserve your tickets online, we’ll give out special coupons for complimentary snacks for you and your family to enjoy. Just show your receipt to an agent at the ticket booth to exchange for your special coupons. Thank you and enjoy the movie.

Questions 95 through 97 refer to the following announcement and list.

Good morning employees. I want to remind everyone that our factory is scheduled for a safety inspection this Friday. The inspectors will arrive at the plant floor at 10 in the morning and they will start by looking through the maintenance records, so be sure to submit any updated paperwork to the supervisor today. It is important to have current records for machinery maintenance and repair. After that, the inspectors will move on to the production floor to see that line workers are following standard procedures. They’ll send us the inspection report and we’ll set up a meeting for next week so we can talk about the results. I will be posting the check list for you to focus on before the actual inspection occurs. If any of you find a problem you cannot handle on your own, such as the one with concerning new employees, you should let your managers know about it as soon as possible. Let us do our best to get the best results.

Questions 98 through 100 refer to the following telephone message and map.

Hello. Mr. Peters, this is Howard Rays from Fire and Hazard Prevention Bureau. I’ve been inspecting fire exits of the whole baseball stadium for the last two days. Most of the exit doors and fire extinguishers are working fine. But, I’m afraid some of the signs for emergency exits are broken in the hallway near the entrances to K, L, X section of the stadium right behind the score board. This could be potentially dangerous when a number of spectators try to find the exit paths in the event of an emergency. I will send you an e-mail with the exact locations of the broken signs this afternoon. Give me a call if you have any questions. Thank you.

Answer Key

Answer Key

1. (A)     2. (C)     3. (B)     4. (A)     5. (C)

6. (B)     7. (C]     8. (B)     9. (A)     10. (B)

11. (B)     12. (A)     13. (C)     14. (A)     15. (A)

16. (A)     17. (B)     18. (C)     19. (B)     20. (B)

21. (B)     22. (B)     23. (B)     24. (C)     25. (A)

26. (A)     27. (C)     28. (A)     29. (A)     30. (C)

31. (A)     32. (A)     33. (C)     34. (B)     35. (C)

36. (D)     37. (D)     38. (A)     39. (C)     40. (D)

41. (B)     42. (C)     43. (D)     44. (B)     45. (B)

46. (D)     47. (C)     48. (D)     49. (B)     50. (C)

51. (B)     52. (C)     53. (B)     54. (C)     55. (D)

56. (B)     57. (D)     58. (A)     59. (D)     60. (A)

61. (B)     62. (A)     63. (D)     64. (A)     65. (D)

66. (A)     67. (D)     68. (A)     69. (B)     70. (B)

71. (A)     72. (C)     73. (D)     74. (D)     75. (B)

76. (D)     77. (B)     78. (D)     79. (B)     80. (B)

81. (D)     82. (A)     83. (C)      84. (D)    85. (D)

86. (A)     87. (D)     88. (B)     89. (D)     90. (C)

91. (B)     92. (B)     93. (D)     94. (B)     95. (C)

96. (B)     97. (C)     98. (D)     99. (B)     100. (D)