Part 5

Directions: A word or phrase is missing in each of the sentences below. Four answer choices are given below each sentence. Select the best answer to complete the sentence. Then mark the letter (A), (B), (C), or (D) on your answer sheet.

101. Due to a rise in exchange rates, we will be ——- product prices as of next month.

          (A) increasing

          (B) increase

          (C) increases

          (D) increased

102. Women are requested to wear ——- a dress or a blouse and a skirt for the retirement dinner.

          (A) so

          (B) neither

          (C) either

          (D) both

103. Because most of the company’s business clients were from Japan, the president had to hire an ——- to assist him.

          (A) interpreter

          (B) interpret

          (C) interpretation

          (D) interpreting

104. Those managers who have not submitted their ——- divisional budgets should bring them to Ms. Nunez by the end of the week.

          (A) revise

          (B) revising

          (C) revised

          (D) revision

105. After years of negotiations, Payton Medical Sciences ——- decided to sign an exclusive agreement with Kendrick’s Pharmaceutical Industries.

          (A) increasingly

          (B) annually

          (C) equally

          (D) finally

106. Although the company doesn’t offer many unique products, the employees are especially ——- and eager to provide a high level of customer service.

          (A) friend

          (B) friends

          (C) friendship

          (D) friendly

107. In order to maintain the highest quality of service, please make sure that all packages are addressed ——- before shipping them out.

          (A) corrects

          (B) correcting

          (C) correctly

          (D) correction

108. Please accept our——- for the delay in contacting you regarding the changes to your travel itinerary.

          (A) appreciation

          (B) description

          (C) apologies

          (D) charges

109. ——- Lyle Wagner recently retired, Julia Witherby will take over as a financial consultant for your company.

          (A) Still

          (B) During

          (C) Despite

          (D) Since

110. The company’s annual award banquet will be held ——- the Grand Ballroom at the Hyatt Regent Hotel on March 15.

          (A) in

          (B) on

          (C) of

          (D) as

111. The downtown branch will be closed for the upcoming holiday, but it will resume ——- business hours on January 3.

          (A) regularities

          (B) regularly

          (C) regulars

          (D) regular

112. ——- the telephone operators have completed taking all of the customers’ orders, the details are entered into the computer system.

          (A) Whoever

          (B) Sometimes

          (C) Once

          (D) Often

113. Critics from both the local and national newspapers gave the new View & Ville Restaurant outstanding ——-.

          (A) reviews

          (B) surveys

          (C) articles

          (D) inspections

114. ——- in the new marketing classes has nearly doubled since James Elway began teaching.

          (A) Enroll

          (B) Enrolls

          (C) Enrolling

          (D) Enrollment

115. Overnight delivery services for all products will be ——- at The Shopping Channel beginning next week.

          (A) approaching

          (B) available

          (C) expressed

          (D) potential

116. ED Smith Farms has proven ——- capable of meeting the stringent guidelines and regulations associated with organic farming.

          (A) our

          (B) us

          (C) itself

          (D) himself

117. As the number of companies doing overseas business continues to rise, local municipalities have begun to face a serious ——- of skilled trade workers.

          (A) level

          (B) training

          (C) shortage

          (D) exaggeration

118. A public relations officer working for Air Alliance announced that a number of regular international flights would be cancelled ——- rising fuel costs.

          (A) otherwise

          (B) instead of

          (C) whereas

          (D) due to

119. The employee benefits package has been revised ——-, but the union still wants additional changes to be made.

          (A) significant

          (B) significance

          (C) significantly

          (D) signify

120. Because Customs and Immigration is understaffed, it may take more than three weeks for citizens to receive a ——- about their passport application.

          (A) respond

          (B) responding

          (C) responded

          (D) response

121. For the past two decades, Dr. Mueller has been a ——- member of the Health Services Bureau.

          (A) first

          (B) relative

          (C) valued

          (D) concluding

122. The new city hall, ——- is scheduled to be completed by the beginning of next year, is located in the center of the town.

          (A) where

          (B) when

          (C) which

          (D) who

123. The ——- of being a successful clothing designer lies in producing products that are both high in quality and stylistically appealing.

          (A) introduction

          (B) dimension

          (C) compassion

          (D) challenge

124. The weather ——- expects rain this afternoon, so the Cancer Foundation has decided to postpone its fundraising campaign.

          (A) forecast

          (B) forecasts

          (C) to forecast

          (D) will forecast

125. The London Broadcasting Association will not knowingly report on any story that includes false information or is misleading ——- its viewers.

          (A) with

          (B) to

          (C) by

          (D) upon

126. Given the large number of presenters at the seminar, we should ——- them into smaller categorized groups.

          (A) divisible

          (B) division

          (C) dividing

          (D) divide

127. Staff members in the JK Office Tower usually eat lunch in the outdoor ——- near MainStreet.

          (A) area

          (B) posting

          (C) exterior

          (D) scenery

128. ——- in computer technology have allowed us to provide clients with faster and more efficient service.

          (A) Advance

          (B) Advanced

          (C) Advances

          (D) Advancing

129. The Pennsylvania-based media group agreed to buy its ——- New York Television Network for 3 billion dollars.

          (A) rival

          (B) partial

          (C) renewed

          (D) contrasting

130. Ms. Roote ——- answers clients’ questions with a pleasant tone of voice.

          (A) habit

          (B) habitually

          (C) habitual

          (D) habits

Part 6

Directions: Read the texts that follow. A word, phrase, or sentence is missing in parts of each text. Four answer choices for each question are given below the text. Select the best answer to complete the text. Then mark the letter (A), (B), (C), or (D) on your answer sheet.

Questions 131-134 refer to the following letter.

Barbara Summerville
342 Black Creek Drive
Aurora, Washington 47552

Dear Mrs. Summerville,

Your next medical check has been set for October 14, at 10:15 A.M. If this time —131.—- convenient for you, please call our front desk at your earliest convenience. —132.—-. It is —133.—- 444-2341.

Furthermore, we have recently developed a website that you can visit for general information or post messages to any of our doctors: We will do our best to provide quick and helpful —134.—-.

Best Wishes,

George LaRoque

131.  (A) was not

          (B) has not been

          (C) will not be

          (D) would not have been

132.  (A) Our office location will also remain the same.

          (B) We apologize for any inconvenience and thank you for understanding.

          (C) Please be aware that our phone number has been changed.

          (D) We are still waiting for our new telephone and fax numbers.

133.  (A) here

          (B) now

          (C) still

          (D) during

134.  (A) reminder

          (B) delivery

          (C) cleaning

          (D) advice

Questions 135-138 refer to the following information.

Ink Cartridge Recycling

Quality Ink Industries is determined to do its best to reduce pollution. Therefore, we would like to encourage our customers to help us with this important issue and to recycle empty ink cartridges —135.—- possible.

136.—-. Just take the empty cartridges with you to any office supply store that sells Quality Ink products and place them in the recycling bins located outside. The store —137.—- the empty cartridges to our factories for recycling.

Recycling cartridges entitles you to vouchers which are redeemable on future purchases.

For more —138.—- about the discount program or any questions, please visit our website,

135.  (A) somehow

          (B) whenever

          (C) altogether

          (D) meanwhile

136.  (A) This is much simpler than you think.

          (B) It needs such a long and complicated explanation.

          (C) Defective parts will be replaced immediately.

          (D) Services provided will not cover repairs by improper handling.

137.  (A) will return

          (B) has returned

          (C) returned

          (D) was returning

138.  (A) views

          (B) limits

          (C) details

          (D) issues

Questions 139-142 refer to the following e-mail.

To: Laura Foster <>
From: Ayaka Yamada <>
Subject: Mailing problem

Dear Laura,

I’d just like to fill you in about a complaint we —139.—- from Mrs. Tanaka of Visionary Designs.

She said that she was waiting on one of our living room furniture catalogues on Tuesday, but they had not arrived. Thankfully, she didn’t seem to mind so I immediately sent her the catalogues by express delivery.

140.—-. I suggest —141.—- one person to be exclusively in charge of mailing out catalogues to ensure that this doesn’t happen again.

Please reply with your opinion about my —142.—-.



139.  (A) receive

          (B) will be received

          (C) was received

          (D) have received

140.  (A) I found that we won’t be able to install the furniture this week.

          (B) We’re very busy at this time of the year since it’s summer.

          (C) I have noticed that this is not the first time we’ve had this problem.

          (D) She’d like us to go ahead and get started sending the catalogue.

141.  (A) assigning

          (B) containing

          (C) explaining

          (D) understanding

142.  (A) order

          (B) idea

          (C) collection

          (D) development

Questions 143-146 refer to the following letter.

Dear Barclays Bank Customer,

Barclays Bank views our customers’ personal security as its number one priority. Sensitive information regarding our customers’ accounts, account numbers, passwords, security numbers, or —143.—- information will not be divulged to anyone other than our staff. —144.—-.

By following these —145.—- steps, it is possible to ensure your account remains safe and protected from fraud.

Most importantly, your password should be changed as frequently as possible and not able to be easily guessed. Secondly, e-mails requesting any personal details are likely to be false and should not be replied under any circumstances. Thirdly, if you receive an e-mail requesting personal details, containing our logo and you suspect it is fraudulent, then please contact us immediately at 1-800-154-1546.

Thank you for your —146.—- on this matter and we will continue to do our best to ensure your financial safety.

143.  (A) other such

          (B) another

          (C) one another

          (D) each other

144.  (A) All personal details and transactions will be handled with the utmost confidentiality.

          (B) Barclays Bank is one of the largest banks on the east coast with 1,425 branches in 11 states.

          (C) As a valued customer, you will use a personal safe at no additional cost.

          (D) Thank you once again for choosing us to be your home Internet provider for an additional 12 months.

145.  (A) comparative

          (B) surplus

          (C) excessive

          (D) additional

146. (A) opinion

          (B) suggestion

          (C) cooperation

          (D) recommendation

Part 7

Directions: In this part you will read a selection of texts, such as magazine and newspaper articles, e-mails, and instant messages. Each text or set of texts is followed by several questions. Select the best answer for each question and mark the letter (A), (B), (C), or (D) on your answer sheet.

Questions 147-148 refer to the following advertisement.



DATE: August 6

TO: Susanne White, Chief Engineer, Blackfoot Civil Engineering

FROM: Luke Wilson, Contractor, Wilson Developments

NUMBER: fax: 7098-76-6789, phone: 514-8756, extension: 766

PAGES: 12 (Including cover sheet)


Dear Ms. White;

I hope that you enjoyed your recent family vacation. As you requested, I am forwarding you

the latest engineering plans for the construction of the Parkview expressway. You will note

that the plans have been slightly altered to accommodate sewage lines and street lighting,

as I have indicated in the diagrams. Kindly examine the differences and tell me whether or

not you approve of these changes. You will be able to contact me at the above numbers.

Warm Regards,


147. What is the purpose of the form?

          (A) To request financial support

          (B) To receive construction permission

          (C) To change the date of completion

          (D) To respond to a phone message

148. What does Mr. Wilson request that Ms. White do?

          (A) Check the receipt of 12 pages

          (B) Confirm changes to the building plan

          (C) Call the construction contractor

          (D) Add lighting fixtures to the plan

Questions 149-150 refer to the following text message chain.

Olivia Myers

Hi, Mike. I want to try lunch at the new restaurant near the ice cream shop.

11:30 A.M.

Mike Lebitz

Oh, I went there last week and I wasn’t very impressed
There were too many people and there wasn’t enough space between the tables.

11:33 A.M.

Olivia Myers

Really? That’s too bad. What do you want to do?

11:34 A.M.

Mike Lebitz

Well, let’s order sandwiches and take them to the park since it’s a beautiful day to sit outside.


149. At 11 :33 A.M., what does Mr. Lebitz mean when he writes, “I wasn’t very impressed”?

          (A) He was under the weather last week.

          (B) He usually dislikes eating out.

          (C) He doesn’t like the ice cream shop.

          (D) He doesn’t want to go to the restaurant.

150. What is mentioned about the dining area?

          (A) It’s expensive.

          (B) It’s crowded.

          (C) Food is bad.

          (D) Service is slow.

Questions 151-152 refer to the following notice.

Access to Emporium Corporation’s online database is now available to all staff through the Internet. This will simplify accessing customers and employee data regardless of whether you are working off-site or traveling. Just follow these instructions in order to access the online database.

1. Go to the Emporium website:

2. Click on the ‘Access Data’ icon to search the database

3. You will need to register in order to use this tool

    * Fill in the boxes that ask for your name and phone number

    * Provide your password (Your employee card number)

4. Use the database searching engine

151. Who is the notice intended for?

          (A) Job applicants

          (B) Emporium clients

          (C) Emporium employees

          (D) IT managers

152. What is included in the notice?

          (A) Instructions on how to fix the system

          (B) Information on how to enter a password

          (C) A code to receive a discount

          (D) Methods of creating a database

Questions 153-156 refer to the following article.

The Chicago Star – April 4

Parker Airlines to Sell Food On-Board its Aircraft

Parker Airlines spokesperson, Emily Green told reporters yesterday that as of May 28 the company intends to discontinue free meals for passengers flying by economy class. — [1] –. The company, named the Best Domestic Airline for the past 3 years by air travelers, expects this will save them $10 million a year. — [2] –. While the airline will continue to offer water, coffee, juice and tea for free, it will give passengers the option of buying snack boxes for $7. For breakfast, French toast and cereal will be provided; for lunch, passengers can choose either a hamburger or beef sandwich, with some fruit. For dinner, passengers will have the choice of turkey or pork with rice and salad, with ice cream for dessert.

— [3] –. Dellavue Air, based in New York was the first to implement this type of policy. Brighton International and Northern Air adopted it as well. SkyBus announced that it will test the concept to see whether or not it would be beneficial for them. — [4] –. A spokesman for Parker Airlines said that meals would still be provided free of charge to First Class passengers.

153. What is the main topic of the article?

          (A) Targeted yearly financial goals for Parker Airlines

          (B) The revised service policy of Parker Airlines

          (C) Difference between first-class and economy-class

          (D) Developing healthy eating habits while traveling by air

154. What is implied about Parker Airlines?

          (A) It is about to be sold to a competitor.

          (B) Its annual budget will decrease.

          (C) It has a good reputation among travelers.

          (D) It will merge with another company.

155. Which airline does NOT charge passengers for meals?

          (A) Dellavue Air

          (B) Northern Air

          (C) SkyBus

          (D) Brighton International

156. In which of the positions marked [1], [2], [3] and [4] does the following sentence best belong?

          “A few other airlines have already begun to sell food on board.”

          (A) [1]

          (B) [2]

          (C) [3]

          (D) [4]

Questions 157-158 refer to the following e-mail.



Subject: Promotional Offer

Date: March 4

Dear Customers,

Over the next ten days, Mouton Designs is offering customers a 20% discount on all designer suits and menswear. Our high-quality, imported suits are lightweight and very comfortable. We also offer name brand sport shirts, dress pants and dress shoes designed for the stylish businessman.

If you are interested in visiting our showroom during this offer, we recommend that you come early. Our store will open at 9 A.M. everyday. For more information, please contact Jim Livingston at 1-900-899-3444. Thank you.


Director of Sales
Jacques Noir

157. What is stated about Mouton Designs?

          (A) It specializes in men’s clothing.

          (B) It sells building designs.

          (C) It is owned by Jacques Noir.

          (D) It recently opened a new store location.

158. What special offer is mentioned?

          (A) Invitation to a fashion show

          (B) Lower prices on items

          (C) A buy one, get one free event

          (D) A list of sale items

Questions 159-162 refer to the following article.

Walkerton City Council Approves

Withering Heights Project

February 15 – Larocco Construction Firm has won approval from the city planning committee to build a retirement community called Withering Heights in Walkerton. The residential area is to be built on the former site of the St. Catharines Motel on Highway 55, within walking distance of the city shopping mall.

This is great news for Larocco Construction; however, before the company can officially begin to build, the project designs must be approved by the State Safety Council (SSC). The retirement village’s design includes 39 town house units divided equally into 3-bulding blocks. Each townhouse unit will have three bedrooms, two bathrooms, and a private garage. Additional features include a group banquet facility and fitness center. Pricing will not be finalized until final SSC approval has been granted.

Walkerton resident, Steven Patterson started Larocco Construction Firm more than 15 years ago and now runs it with his brother James. City mayor, Julia Flatt, said that city administration is thrilled with how the Patterson brothers have dealt with the project so far.

159. What is suggested about the St. Catharines Motel?

          (A) It will no longer be in business.

          (B) It is located beside Withering Heights.

          (C) It has been sold to the city council.

          (D) It was constructed by the Larocco Construction

160. When is construction expected to begin?

          (A) When the Walkerton Council grants approval

          (B) When the design of the shopping mall is complete

          (C) When the St. Catharines Motel closes their business

          (D) When the SSC approves the plans

161. What is NOT mentioned as a feature of the facility?

          (A) A banquet area

          (B) Three blocks of units

          (C) A common parking area

          (D) A fitness center

162. Who is Steven Patterson?

          (A) The founder of Larocco Construction

          (B) The mayor of Walkerton City

          (C) The owner of the St. Catharines Motel

          (D) The president of the SSC

Question 163-166 refer to the following online chat.

Susie Miller

2:15 P.M.

Have you contacted the technical department yet? These documents have to be sent to the downtown office by fax. It is still down.

Amy Timber

2:16 P.M.

Yes, I called them this morning, but they said they wouldn’t be able to send the technician until next week.

Susie Miller

2:17 P.M.

Oh, my goodness! The deadline for these documents is this afternoon. I guess I’ll have to deliver them myself.

Amy Timber

2:17 P.M.

But… in 30 minutes, you have a meeting with clients, don’t you?

Susie Miller

2:18 P.M.

Right! It’s an important meeting. To make matters worse, I have another appointment with a vice president after the meeting.

Ted Horn

2:19 P.M.

Why don’t send the documents by e-mail?

Susie Miller

2:20 P.M.

Thanks, but they are handwritten papers.

Ted Horn

2:22 P.M.

I can type all of the documents within an hour. It’s the fastest way, isn’t it?

Susie Miller

2:23 P.M.

Yes, it is. I really appreciate it, Ted. Without your help, I would get into trouble now.


2:15 P.M.

Dayton Paper and Box Company is offering a 15% discount on large orders. That’s a great discount, but do you know if our orders are large enough to qualify for it?


2:20 P.M.

That’s a good question, Leanne. I assume it requires a pretty large shipment, so if we increase the size of our orders, we might get the lower price.


2:25 P.M.

I’m all for it. We could buy a few months’ worth of paper all at once. Why don’t you give Dayton to call and find out what their minimum bulk order is?


2:26 P.M.

I’ll do that right away. If it turns out that we’ll save money, should I place an order immediately?

163. According to the online chat discussion, what is the problem?

          (A) The photocopier has not been delivered.

          (B) The fax machine is not working.

          (C) The downtown office is closed.

          (D) The appointment has been canceled.

164. What is mentioned about the documents?

          (A) They should not have been delivered this afternoon.

          (B) Ms. Timber is going to deliver them in person.

          (C) Mr. Horn will have technicians send them by fax.

          (D) They will be submitted to another office today.

165. What does Mr. Horn offer to do?

          (A) Reschedule a meeting with a vice president

          (B) Contact a technician immediately

          (C) Send the documents electronically

          (D) Make some copies downtown

166. At 2:23 P.M., what does Ms. Miller mean when she writes, “Without your help, I would get into trouble now”?

          (A) Ms. Miller has difficulty in sending her documents now.

          (B) Ms. Miller expresses her gratitude to Mr. Horn.

          (C) Ms. Miller asks Mr. Horn to help repair the fax.

          (D) Ms. Miller requests Ms. Timber to attend the meeting.

Questions 167-169 refer to the following announcement.

The National Physicians Association (NPA) and the Federal Medical Research Council are pleased to announce their 20th Annual Healthcare Conference, from Thursday, May 10, to Sunday, May 13. This conference is an outstanding opportunity for practitioners and researchers to share the latest information in the field of healthcare.

The conference will be held at Burgess University in St. Charles, Missouri and start with a series of one-day workshops led by leading researchers and practitioners. After the workshops, there will be three days of formal presentations and panel discussions. Representatives from the University of Texas, the American Health Institute, and the National Biological Sciences Trust will lead many of the discussions and presentations. Jake Mulholly, director of the World Federation of Family Doctors, will deliver the opening speech.

If you are interested in attending this year’s conference, please contact Lisa Buchanan at 202-555-4332 for full schedule and registration information.

167. Where will the conference be held?

          (A) In Missouri

          (B) In Mexico

          (C) In Canada

          (D) In Europe

168. What will take place on the first day of the conference?

          (A) Registration

          (B) Panel discussions

          (C) Workshops

          (D) Training

169. What is Jake Mulholly scheduled to do?

          (A) Give an address

          (B) Lead a panel discussion

          (C) Schedule some meetings

          (D) Receive an award

Questions 170-172 refer to the following advertisement.


The city of Saskatoon is currently seeking a manager for the municipal water treatment facility located in the north end of the city. This individual will be responsible for overseeing the daily operations of the facility, as well as supervising staff members and completing administrative duties. A successful candidate will demonstrate strong organizational skills, have management experience, and be familiar with spreadsheet software.

This is a full time position, offering a salary of $45,000 annually. If you meet the above qualifications and you are interested in applying, please contact Joseph Brindle at or by phoning 409-454-9089.

170. What job is available?

          (A) Administrative assistant

          (B) Security officer

          (C) Manager

          (D) Software developer

171. What quality is NOT listed as a requirement for the job?

          (A) Leadership skills

          (B) Familiarity with spreadsheet software

          (C) Experience at a water treatment plant

          (D) Organizational ability

172. The word “meet” in paragraph 2, line 2, is closest in meaning to

          (A) fulfill

          (B) converge

          (C) pursue

          (D) confront

Questions 173-175 refer to the following e-mail.

From: Jim Bradley <>

To: Thorold Community <>


Date: Thursday, December 15


Hello everyone,

I must apologize for the late notice, but activity reports are due earlier than usual because of the upcoming holiday break. Please send them before 4 P.M. tomorrow (Friday). Your activity reports should outline the tasks worked on both last week and this week. — [1]–.

On another subject, we are finally going to post pictures of all our employees participating in the past year’s various company events on our company website. — [2] –. If you have pictures of yourself and fellow staff members at an outside activity, please forward them to me. — [3) –. Otherwise, I will hire a professional photographer and have him come around in the next few weeks. — [4) –.

Thank you.

Jim Bradley
Operations Manager

173. What are the e-mail recipients requested to do by Friday?

          (A) Submit their current picture ID card

          (B) Change the next month’s work plans

          (C) Confirm work hours with their supervisors

          (D) Report tasks completed for a given period

174. What does Mr. Bradley plan to do?

          (A) Post photos on the company website

          (B) Require activity reports twice a week

          (C) Hire a professional advertising agency

          (D) Transfer to the personnel department

175. In which of the positions marked (1], [2], [3], and [4] does the following sentence best belong?

          “I’m sorry again for this late notice, but I also just received the notice from the personnel department this afternoon.”

          (A) [1]

          (B) [2]

          (C) [3]

          (D) [4]

Questions 176-180 refer to the following letter and memo.

Dear All Research and Development Staff,

TDC Medicare will once again be a sponsor at the annual health conference in Berlin, which will be held from February 23 to 25. The purpose of this e-mail is to recruit volunteers for our company’s information booth.

Please note that any employee who volunteers at the booth will be expected to answer some highly-technical questions. As a result, we want to ensure that at least one member of our Research and Development department is present at all times. Participation of those of you who were involved in the deployment of our new medical software is especially encouraged. This is a great opportunity for all employees to learn more about the company’s work in different areas. If interested, please contact Ms. Angela Walsh by February 2. All airfare, accommodation and conference expenses will be covered.


Sincerely yours,

Ronald Simpson

Internal Office Memo

To : Research and Development Employees
From : Ronald Simpson, Vice President
Date: January 28

All selected volunteers will attend a mandatory meeting next month to learn how to promote the following products and services, which will be featured at our booth.

* Online patient record tracking

* Electronic specialists’ referrals

* Drug research abstracts

* Quick diagnostic check tools

* Electronic prescription software

One issue that we wish to emphasize is our intent to begin publishing fewer hard copies of our print-based materials. This will allow TDC to concentrate on evolving into a leader in publishing the information online. We want to stress that this goal is communicated clearly to anyone who visits our booth.

176. For whom are both the letter and the memo intended?

          (A) Employees from a specific department

          (B) Members of a professional association

          (C) Presenters at an upcoming conference

          (D) Employees who recently joined the company

177. What is required of the individuals who will contact Ms. Walsh?

          (A) They must possess hard copies of the company’s material.

          (B) They must have experience selling products.

          (C) They must participate in a special training session.

          (D) They must have previously staffed the company’s booths.

178. In the letter, the word “covered” in paragraph 2, line 7, is closest in meaning to

          (A) placed

          (B) calculated

          (C) charged

          (D) paid

179. What is NOT mentioned as a part of participating in the convention?

          (A) Increasing knowledge about the company

          (B) Attending a training session

          (C) Attending a free luncheon

          (D) Traveling to another city

180. What is indicated as a company goal?

          (A) Promoting products at more trade shows

          (B) Focusing on electronic publications

          (C) Diversifying its customer base

          (D) Increasing its sales staff

Questions 181-185 refer to the following letter and e-mail.

EarthTech Construction Inc.

May 15
Bainbridge and Sons Law
12 Bradford Street
Yorkshire, UK

Dear Mr. O’Neil,

It is a delight to inform you that we are submitting all relevant documents necessary in a bid for the construction of your office in Bradford. We have enclosed an estimate with this letter which includes all costs according to specifications that you provided in your initial request. We estimate completion by September 25th provided that we are given your requested project start date.

As you may know, Bradford city council has recently entrusted us with the development of the city’s new Welfare Department. Over ten reputable companies submitted bids for this project. The city council noted our singular reputation and proven commitment to quality. You will not be disappointed with EarthTech construction as your preferred contractor. We look forward to having a strong working relationship with you.


Michael Eves
General Manager
EarthTech Construction Inc.

To: Mr. O’Neil <>

From: Cindy Pott <>

Date: May 15, 10:38 A.M.

Subject: I Bradford Project

Please find attached with this email the details of the bid for the Bradford Project we discussed over the phone earlier today. After reviewing all factors involved, we will be able to commence the construction on July 15 as requested in previous documentation. Given our successful service regarding your premises in Yorkshire, we hope you to be doing business again. Furthermore, a prompt decision before May 21 will allow us to give you a 20% discount on construction license fees.

Thank you,

Cindy Pott
Redmond Construction Inc.

181. What is suggested about Mr. O’Neil?

          (A) He will be expanding his business.

          (B) He has recently been promoted.

          (C) His company was selected by the council.

          (D) His office is in need of construction.

182. In the letter, the word “singular” in paragraph 2, line 3, is closest in meaning to

          (A) execrable

          (B) separate

          (C) exceptional

          (D) excluded

183. When does Mr. O’Neil want the project to start?

          (A) May 15th

          (B) May 21st

          (C) July 15th

          (D) September 25th

184. What does Ms. Pott offer?

          (A) Early completion date

          (B) Discount for a quick decision

          (C) Free estimate

          (D) A city tour of Bradford

185. What qualification is mentioned by both companies?

          (A) A competitive price

          (B) A license

          (C) Ability to complete earlier than scheduled

          (D) Experience in similar projects

Questions 186-190 refer to the following memo, schedule and e-mail.

To: All Employees

From: Management

Date: September 15

Re: Job Fairs


This is your chance to contribute to the success of the company. The Sheraton Hotel & Conference Center will be hosting three job fairs to hire staff for the upcoming holiday season. We would be thankful if employees from the cleaning staff, front desk, and lounge would participate in helping answer questions that applicants may have about the company.

Those employees that participate in two or more job fairs will be provided with one of the following benefits: a $100 cash bonus, a $150 gift certificate for the hotel restaurant, or a paid vacation day.

Interested employees should contact Ms. Jones via e-mail. Please include your name, employee ID number, division, and the date(s) you would like to participate. Please mention the benefit(s) you would like to receive.

Welcome to the Job fairs

All three job fairs will be held in the hotel convention hall.

The job fair schedule is as follows:

October 15 – 8:00 A.M. to 5:00 P.M.

October 27 – 9:00 A.M. to 12:00 P.M.

November 3 – 10:00 A.M. to 3:00 P.M.

To: Katrina Jones <>

From: Vicky Wheeler <>

Subject: Re: Job fair

Date: September 18


Dear Ms. Jones,

I would like to volunteer to represent the Front Desk Staff at the October 15 and November 3 job fairs. I will be on holiday when the second job fair is scheduled, and therefore, will be unable to attend that one.

I feel that I will be able to answer questions asked by potential applicants, because I was hired as a result of attending the Sheraton Job Fair two years ago.

I have always wanted to dine at the hotel restaurant; therefore, I would like to receive the voucher as my benefit.


Vicky Wheeler

186. What is the reason for the memo?

          (A) To recruit new employees

          (B) To request volunteers

          (C) To clarify holiday schedules

          (D) To inform employees about a seminar

187. In the memo, the word “chance” in paragraph 1, line 1, is closest in meaning to

          (A) choice

          (B) favor

          (C) opportunity

          (D) randomness

188. On what date is Ms. Wheeler unable to attend the job fair?

          (A) October 1

          (B) October 15

          (C) October 27

          (D) November 3

189. What does Ms. Wheeler mention as a qualification?

          (A) Additional training in human resources

          (B) Work experience in the restaurant

          (C) Previous attendance as an applicant

          (D) Recommendation from her superior

190. What incentive does Ms. Wheeler request?

          (A) A $100 cash bonus

          (B) A paid vacation

          (C) A complimentary stay at the hotel

          (D) A $150 gift certificate

Questions 191-195 refer to the following advertisement, job posting and e-mail.

Join US!

Digital City brings today’s latest electronics products to its customers including televisions, stereos, computers, and more. Our number one priority is to build lasting relationships with our customers by providing trusted technology and entertainment expertise. We are looking for creative and hard-working individuals for the following positions. To apply, please email resumes and cover letters to Bethany Mills at

Digital City’s Team

Regional Merchandising Manager is experienced and knowledgeable of all aspects of merchandising including buying, inventory planning and designing displays. This job includes overseeing these tasks at all 8 of our stores in the region.

Advertising Associate oversees the advertising team, assists in developing marketing campaigns, and purchases ad space. Must have at least 5 years of experience in a supervisory position.

Warehouse Supervisor provides daily oversight in the receipt, storage, and distribution of merchandise to our stores. Must have at least 2 years of experience.

Marketing Assistant is an entry-level position for a recent university graduate with a degree in marketing. Digital City provides a comprehensive training and mentorship program.

From: Minsu Park <>

To: Bethany Mills <>

Subject: job opening

Date: October 14

Attachment: minsu_park.doc


Dear Ms. Mills,

My name is Minsu Park, and I am responding to your advertisement in yesterday’s Herald Dispatch. I am interested in applying for the marketing assistance position.

I believe I am very qualified for this position. I have attached my cover letter and resume to this e-mail. I would be happy to provide references upon request. I look forward to hearing from you soon.


Minsu Park

191. What type of business is Digital City?

          (A) Distribution Company

          (B) Advertising agency

          (C) Computer graphic firm

          (D) Chain of electronic stores

192. In the advertisement, the word “build”, in paragraph 1, line 3, is closest in meaning to

          (A) identify

          (B) construct

          (C) make

          (D) assemble

193. What is NOT required of the Advertising Associate?

          (A) Willingness to travel

          (B) Creating advertising campaigns

          (C) Overseeing the work of other employees

          (D) Having several years of relevant experience

194. What is suggested about Mr. Park?

          (A) He previously worked for Digital City.

          (B) He had an experience of supervising a team.

          (C) He has a university degree.

          (D) He enjoys traveling.

195. What did Mr. Park send with his e-mail?

          (A) University Transcripts

          (B) Completed application

          (C) List of references

          (D) Detailed resume

Questions 196-200 refer to the following invitation, article and information.

You are invited to a special gathering to acknowledge the opening of

Ancient Civilizations

Anthropological Artifacts and their stories

Special Guest: Melvin Monroe

When: Wednesday, May 14 / 6 P.M. – 9 P.M.

Where : Edinburgh Museum Exhibition Hall

Next Event

Lecture: Asia Influences in Modern Art

Date: Saturday, June 17

Speaker: Ryu Maruyama

Edinburgh Museum Wins Prestigious Design Award

August 8. Edinburgh – The Edinburgh Museum has won first place in the Publication Design Contest, sponsored annually by the European Museum Association, for its current exhibition, “Ancient Civilizations: Anthropological Artifacts and their stories”. The cover of the program for the exhibit features a photo montage of rock carvings from 10,000 B.C. The photographs were taken by renowned photographer, Alicia Coughlin.

This year, the Publication Design Contest attracted 211 submissions by 53 museums across Europe. Entries included books, calendars, educational materials, invitations, brochures, newsletters, posters, and web-sites. Past winners have included Madrid Museum in Spain, for “Planets from Beyond” catalog exhibition and Dusseldorf Museum in Belgium, for its “Asian Temples” exhibit.

“Ancient Civilizations” was organized by museum director Morgan Atwater and designed by artist Melvin Monroe. The Edinburgh Museum is located just a few blocks from City Hall and is open on Tuesday through Saturday from 9 A.M. to 5 P.M. It is closed on Mondays, Sundays, and on all national holidays. The upcoming exhibit, “The Future is Now” features high tech methods used to extract and study fossils and bones. For more information, contact us now!!!


Edinburgh Museum Exhibition Hall

Open from May 12 until November 1

Telephone: (07) 5432 4476

Please refer to the enclosed exhibition pamphlet for schedules and additional information.

196. What happened on June 17?

          (A) A museum opened.

          (B) An exhibition happened.

          (C) A talk was given.

          (D) An award was presented.

197. What is stated about Edinburgh Museum?

          (A) It was built in 10,000 B.C.

          (B) It has sponsored European Museum Association.

          (C) Mr. Atwater is a director of a museum.

          (D) Melvin Monroe has designed all the exhibitions.

198. What is indicated about the European Museum Association?

          (A) It is located in Madrid, Spain.

          (B) It is a new organization.

          (C) Its office is closed on weekends.

          (D) It holds a contest every year.

199. For what did the Edinburgh Museum win an award?

          (A) A book cover

          (B) An artist’s portfolios

          (C) A web-site

          (D) An exhibition program

200. What will be exhibited on November 2?

          (A) The future study of fossils and bones

          (B) Asian temples exhibit

          (C) European sculptures

          (D) Designs from other museums

Answer Key

Answer Key

101. (A)   102. (C)   103. (A)   104. (C)   105. (D)

106. (D)   107. (C)   108. (C)   109. (D)   110. (A)

111. (D)   112. (C)   113. (A)   114. (D)   115. (B)

116. (C)   117. (C)   118. (D)   119. (C)   120. (D)

121. (C)   122. (C)   123. (D)   124. (A)   125. (B)

126. (D)   127. (A)   128. (C)   129. (A)   130. (B)

131. (C)   132. (C)   133. (B)   134. (D)   135. (B)

136. (A)   137. (A)   138. (C)   139. (D)   140. (C)

141. (A)   142. (B)   143. (A)   144. (A)   145. (D)

146. (C)   147. (B)   148. (B)   149. (D)   150. (B)

151. (C)   152. (B)   153. (B)   154. (C)   155. (C)

156. (C)   157. (A)   158. (B)   159. (A)   160. (D)

161. (C)   162. (A)   163. (B)   164. (D)   165. (C)

166. (B)   167. (A)   168. (C)   169. (A)   170. (C)

171. (C)   172. (A)   173. (D)   174. (A)   175. (A)

176. (A)   177. (C)   178. (D)   179. (C)   180. (B)

181. (D)   182. (C)   183. (C)   184. (B)   185. (D)

186. (B)   187. (C)   188. (C)   189. (C)   190. (D)

191. (D)   192. (C)   193. (A)   194. (C)   195. (D)

196. (C)   197. (C)   198. (D)   199. (D)   200. (A)