Practice toeic reading test 2023 with answer – Actual test 09

Directions: A word or phrase is missing in each of the sentences below. Four answer choices are given below each sentence. Select the best answer to complete the sentence. Then mark the letter (A), (B), (C), or (D) on your answer sheet.

Directions: Read the texts that follow. A word, phrase, or sentence is missing in parts of each text. Four answer choices for each question are given below the text. Select the best answer to complete the text. Then mark the letter (A), (B), (C), or (D) on your answer sheet.

From: Sebastian Stan <sebastianst@nmail.com>
To: Elizabeth Olsen <eolsen@unet.com>
Date: April 22
Subject: International Convention of Psychotherapists

I am writing to —131.—- receipt of your letter inquiring about the International Convention of Psychotherapists scheduled for June 8-10 of this year. We are pleased and delighted that our advertisement for the convention has created so much —132.—-.

Since the American Association of Psychotherapists publicized the convention inviting psychotherapists from around the world to share their professional perspectives on the effects of TV violence on children, the number of responses has been —133.—-.

Our program will include keynote lectures, group and individual presentations and continuing education workshops. —134.—–. This schedule is subject to change, however. We will keep you posted once you have registered for the event.

Thank you for inquiring and we hope to see you at the convention.

December 7
Kate Winslet
1100 Bedford Avenue
Atlanta, GA 30071

Dear Ms. Winslet,

—135.—-. As a way of thanking the public for its continued support, we are offering spectacular benefits for the new season, from February to June 2015. —136.—- you subscribe now for the theater’s next season, you will get up to 30% off the single ticket price, the best seats available, ticket exchange if you need to come at a different time, and guest ticket discounts.

Our newly-renovated theater boasts a larger stage, better sound and special seating to accommodate individuals with disabilities.

These amenities are certain to match the excellence of the —137.—- scheduled for the season.

The —138.—- brochure provides a list of the shows as well as the date and time.

We do hope you will renew your subscription for the upcoming season.

Thank you once again for your support.

Sincerely yours,

Aaron Paul
Manager

Construction of a swimming pool at the southern end of the apartment complex —139.—- on March 12.

Rizzo Pool and Spa Construction will be working from 7 A.M. to 5 P.M. during the weekdays over the next few months. —140.—-.

Although every effort will be made to keep noise to a minimum, this project will involve substantial excavation. Heavy earthmoving —141.—- will be used to prepare the site and construct pool.

It will also be necessary to —142.—- of the waste materials periodically until the project is completed.

For everyone’s safety, please observe all the restrictions posted around the work zone.

Thank you.

Mervo Merchandise Returns

If you are not satisfied with your purchase for any reason, you may return your item within 30 days of—-143.— your order.

We will accept the request of all items purchased from Online Fashion provided they are in their original —144.—-. Simply complete the form that was enclosed with your order and return the items back to us.

—145.—-

If your merchandise is —146.—-, please do not send the form. Instead, phone 2483-3456 and report the problem.

Directions: In this part you will read a selection of texts, such as magazine and newspaper articles, e-mails, and instant messages. Each text or set of texts is followed by several questions. Select the best answer for each question and mark the letter (A), (B), (C), or (D) on your answer sheet.

Disco

Sporting Goods
360 Midlothian Turnpike

Glen Allen, VA 23235

The sale ends on our last day at this location, so be sure to come by before April 30th!

Shintaro Shimosawa

Let’s try something different for lunch today!
How about some Indian food at the restaurant down the street?
11:10 A.M.

Shintaro Shimosawa

They’ve recently opened and are becoming quite famous for tasty food.

11 :12 A.M.

Ben Sinclair

Oh, I already took my family there last weekend, but it was not as impressive as people say. There were too many people and the service wasn’t good because it was too busy.

11:14 A.M.

Shintaro Shimosawa

Really? I had no idea. Where should we go then?

11:16 A.M.

Ben Sinclair

Well, why don’t we just have some delivery food we’ve not had before?
Actually, there is still much to be done before the meeting this afternoon. I’m all booked up today.

11:19 A.M.

From : Sebastian Maples

To : Samai Resort Managers

Sub : Dream Travels

Date : August 21st

I am happy to share with you that we are in the final negotiating stage with Dream Travels to become one of its preferred resorts for their exotic destinations. I would like to announce that Dream Travels’ CEO Gene Smith is coming to our resort next Wednesday for a final inspection. He has requested during his visit a full tour of the resort Please reserve one of the ocean front rooms for 1 night; have an agenda ready for him that includes a tour of the hotel in the afternoon; and make a dinner reservation at Aspas Restaurant in the evening. I have arranged for a car to pick him up from the airport at 11 :00 A.M. on Wednesday.
If you have any questions or concerns, please contact me.

Sebastian Maples

Notice

Atam International Airport would like to inform passengers that wireless Internet has recently been installed throughout all terminals. Our wireless service provides easy-to-use access so you can use the Internet and send or receive e-mail 24 hours a day. The service is complimentary. All you need to get connected to the Internet is a laptop computer.

If you do not have a laptop computer but would like to access the Internet, computer stations are located throughout Terminal B for your convenience and are marked by blue signs. This service is available at the nominal charge of one euro per ten minutes and is accessible 7 days a week from 6 A.M. until midnight. If you require technical assistance or more information or if you are dissatisfied with the service, come to our Help Desk, located at Gate 20 in Terminal A. We are happy to do all we can to better serve you.

From: Nicole Manning <nmanning@expenselinkinc.co.au>

To: Brett Palik <bpalik@wingatemedicalsupply.co.au>

Subject: Welcome message from Expense Link Inc.

Date: March 4

Dear Mr. Palik:

Greetings from Expense Link Incorporated. As you may be aware, Wingate Medical Supply has recently contracted with us to be their electronic expense management provider. To ensure that your business expenses are recorded accurately and that your reimbursement payments are made to you on time, please set up your personal account in our system as soon as possible.

First, go to www.expenselinkinc.co.au and log on using the temporary user name and password below.
User name: user_bpalik
Password: eli080new

Next, follow the instructions on the welcome page to choose a new user name and password. Then, you will be prompted to enter your bank account information for direct deposit reimbursement. Once these steps are complete, you will be able to manage and fi le your expense reports on our site.

We encourage you to take our online tutorial to familiarize yourself with how the reports are organized into different categories such as meals, supplies, and mileage. Of course, our customer service staff is always eager to help if you have any questions.

Regards,

Nicole Manning
Client Registration Specialist

PLI Computer Systems, a leading premier IT Services company in the region is seeking a Senior Human Resources Manager.

Reporting to the Human Resources Director, you will be a strategic business partner. You would take a proactive and leading role in managing the HR functions such as talent management, compensation and benefits, employee communication and engagement. — [1] –. The ideal candidate will have a Bachelor’s Degree in Human Resource Management or Business Management and at least 5 years of experience in Human Resources. — [2] –. He or she should be meticulous, have excellent interpersonal skills and be a team player. — [3] –. Must have the ability to be a strategic thinker and planner to the business and able to achieve operational excellence through optimizing daily operations.

Suitable applicants are invited to send in a detailed resume and cover letter to serene@pli.com stating present and expected salaries. — [4] –. The deadline for application is August 1st.The successful candidate is expected to start work on September 15th.

To: All Tour Guides

From: John Stock

Date: September 12

RE: Reminders

Dear Staff,

Please remember that your appearance and behavior define Asian Trails Tour Company. We want our company to remain a symbol of the quality and reliability. Therefore, please be reminded of the following:

1) Guides must wear assigned uniforms, including name tags, at all times.

2) Guides should use the corporate greeting with every customer they see and offer to assist guests when appropriate.

3) Employees must be on time for every tour and report their time of arrival and departure to the tour manager.

As managing director, I depend on your hard work and professionalism so that we can remain Southeast Asia’s number one choice for overland tours. I appreciate your continued service.

John Stock

Chaweng Oceanfront Resort

July 31st

To Whom It May Concern,

For the past 6 weeks, we have had the pleasure of having Michael Spencer in our resort as an English teacher. — [1] –.

I have received nothing but excellent feedback from our staff about his classes which are said to be very engaging, interactive, and most of all fun. — [2] –. Michael has built a great rapport with his students. He is liked by everybody here at Chaweng Oceanfront Resort and I have received many requests for his return next year to continue his teachings.

Personally, I have noticed a great improvement in English in our staff. I am also very happy with the increase of their test scores. — [3] –. Not only did he focus on English in his classes but also on customer service, which is especially noticeable in our front desk and restaurant staff. I can say with confidence that Michael has exceeded our expectations.

It has been a pleasure getting to know Michael, and I highly recommend him as a trainer in any resort. — [4] –. I hope to work with him again very soon and this is a feeling I share with all the staff here at Chaweng Oceanfront Resort.

Sincerely,

Omapat Panish
General Manager

Dress for Less
By Kristine Johansen

San Francisco (November 17) – A women’s clothing chain that recently opened a store at 2806 Rinesford Street is filling a niche that has been largely overlooked by other retailers.

The Fantastic Fashion clothing chain is owned and operated by Victoria Nelson, a former fashion model with extensive industry experience. Noting that high-end boutiques are plentiful in San Francisco and most other metropolitan areas, she said, “My mission is to make the latest fashion designs affordable to all women, especially those who want to look great but can’t afford designer prices.”

Ms. Nelson does this by selling clothes and accessories created by relatively unknown but talented fashion designers who are new to the marketplace. By doing this, she has been able to deliver the combination of high fashion with reasonable prices. “My customers like the notion that they’re helping new designers get attention,” she said.

Local resident, Ashley Buck, who works as an administrative assistant, said her co-worker complimented her on an outfit she purchased at Fantastic Fashion last week, so she returned this week to add some more items to her wardrobe. She said, “The salespeople are always helpful in suggesting styles that are flattering my figure.” The dress Ms. Buck purchased was designed by Natalie Rosenbaum, 26, a recent graduate from the Fashion and Design Institute in New York.

The first Fantastic Fashion store opened in Chicago last year and a second store opened in Boston in May. The San Francisco store opened last month. Another store, to be located in Seattle, will open at the end of this month. Ms. Nelson said she hopes to enter the international market with a store in Milan within the next three years.

CVR Conference Center

Nestled in a picturesque community, CVR Conference Center is a unique 8,000 square foot facility ideal for all types of events from business meetings to social gatherings. Whether you need a room for a business meeting, seminar, wedding or banquet, CVR Conference Center can accommodate all group sizes. CVR Conference Center will be glad to assist with a list of recommended caterers who are well recognized for their creativity, nutritional value and presentation. We have a dedicated team of staff available to assist you in planning your next event.

Reservations for our facilities are recommended to be made well in advance. Please send an email to our reservations manager, Enrique Gonzales, with the following information:

– Your name, company name (if applicable), and your contact information
– The type of event
– The desired date and time of your event
– The approximate number of attendees
– The best way and time to contact you

Discounts are available for educational, governmental and non-profit organizations. For more information, please visit our website at www.cvrconferencecenter.com.

From: William Peterson <wpetterson@Misawa.com>

To: George Lauer <George.Lauer@cvrconferencecenter.com>

Re: Facility rental

Date: August 23

Dear Mr. Lauer,

My name is William Peterson, and I am the HR manager at Misawa Technical Services. We are interested in booking a room for a corporate training seminar to be held on October 13 from 9 A.M. to 4 P.M.

Would it be possible to make an appointment to tour your conference center and see which facilities best fit our needs? I would also like to know whether audiovisual equipment is available. Feel free to reply via e-mail anytime or you can reach me on my mobile phone at 904-383-4849 on weekdays before 7 P.M.
I look forward to hearing from you soon.

Sincerely,

William Peterson
Human Resources Manager
Misawa Technical Services

Sydney, Australia (February 2) – The International Convention of Architecture (ICA) held its annual conference and an awards banquet in Sydney at The First Plaza Hotel. ICA, a global organization whose membership includes many critically acclaimed architects, recently announced its 10th annual architectural awards. This year, the focus of the awards was aimed at the environment since ICA added 2 new awards : the Green Building Award and the Cooper Environmental Design Award, named after renowned architect and pioneer Mr. Andrew Cooper, who dedicated his career to conserving nature with his designs and was the former President of the Green Project Council.

A panel, composed of members that are recognized professionals in their own fields of architecture, business, education, publishing, and culture, deliberated the nominations and the winners were announced at the awards banquet.

Deserving special attention was the Cooper Award won by Smith and Haigh Studios. This firm, based in San Francisco, has focused on the environment for the past 7 years and has attracted a great deal of attention in the industry and set future standards very high in architectural design.

To : David Haigh <d.haigh@smithandhaighstudios.com>
From :Jonathan Cols <lonathan.Cols@excite-blades.com>
Date: March 3
Subject: Congratulations

Dear Mr. Haigh,

I want to congratulate you on winning the Cooper Award from ICA. Excite-Blades is an international IT company, based in New York and Melbourne, that was awarded the Green IT Awards last year.

Since we are both companies dedicated to the environment, we would like to meet with you at your office to discuss the hiring of your studio to design our new office building in Los Angeles. We strongly believe sustainable and environmentally friendly office space is the way of the future and will assist in reducing the effects on the environment. Based on your design portfolio and in the hopes of continuing our commitment to the environment, we believe your company would be the perfect choice to work with.

Please let me know a convenient time for you to meet with me and I look forward to working together.

Sincerely,

Jonathan Cols

French Quarter Suites

Come experience the atmosphere of the French Quarter in the heart of New Orleans. Our boutique style hotel is very intimate and well received by our loyal customers. Our rooms are nicely-appointed and have been equipped with all the modern amenities including HD TV and wireless internet.

French Quarter Suites offers four unique room options. If you want to enjoy the exotic atmosphere, please visit our website, www.fqsuites.com to get more detail of our services.

French Quarter Suites

Comfort: For one or two guests. Includes a queen-sized bed and private bathroom with shower.

• $152 per night, plus tax and fees.

Terrace: Comparable to the Comfort but facing all the action on the street. Soak in the ambience and the cool evening breeze from a private terrace.

• $167 per night, plus tax and fees.

Gold: Spacious room with two queen-sized beds and a sitting area with a couch and love seat. Also includes a desk with a comfortable office chair. Private bath and shower.

• $199 per night, plus tax and fees.

Mardi Gras Suite: Includes two bedrooms with queen-sized beds. A private bath with jacuzzi in each room.

Big seating area that is open to a large private balcony overlooking street level.

• $235, plus tax and fees.

To make a booking, contact reservations@fqsuites.com
or visit our website at www.fqsuites.com/reservations.

To: reservation@fqsuites.com

From: smoore@fastmail.com

Date: April 4

Subject: Room upgrade

I’ve been attempting to modify my reservation online without success. For some reason the page freezes whenever I try to access my booking. It turns out that my wife will be accompanying me on my trip, so I’d like to upgrade to a Terrace instead of the room I originally requested.

I was also wondering if you have any vegetarian meals on your room service menu. My wife doesn’t eat meat, and we enjoy ordering from room service so hopefully your hotel has some reasonable options. I apologize for any inconvenience this last minute upgrade may cause. My wife and I are really hoping you’ll be able to accommodate our request. We’ve always wanted to experience the view of the French Quarter from our room. We have close friends who stayed in this room a couple of years ago and highly recommended it.

I look forward to hearing from you.

Sincerely,

Steven Moore

NOTICE

The downtown bus service that connects the east and west sides of the city recently removed the bus stop for southbound service on Emerson Avenue near Tall Street. (The northbound bus stop is still in place.) The removal allows developers of the new 30-story condominium at Marveling Terrace to occupy the sidewalk on that part of Emerson Avenue for construction access. As an alternative transportation option, city residents can catch the downtown bus heading eastbound on Tall Street, mid-block between Emerson Avenue and Helm Street.

The downtown bus route connects Avery Street Seaport with Hobson City, making stops at many important destinations. Since it’s free, you can hop on and off as often as you like.

Operational Information :

– Service is provided seven days a week.

– Daily service starting at 9 A.M., ending with a final run at 8:30 P.M.

– Stops along the route include Hobson City, Avery Street Seaport, and dozens in between.

Please note: Passengers are permitted to carry bundles, packages, folded baby strollers, folded shopping carts, etc. aboard our buses except during the hours of 2 P.M. – 7 P.M. or when/where it would cause inconvenience to other passengers or block the aisles.

Marveling Terrace

In the vacant lot bordered by Melvin Street, Tall Street, and Emerson Avenue, a 30-story, 280-unit condominium building known as Marveling Terrace will be developed by the Hopkins Organization. Ground is scheduled to be broken before the end of this year, with construction expected to be complete in three years.

The building will be configured in a U-shape with three sections of differing heights. The river-facing west wing will rise 14 floors above street level, and the city-facing east wing will rise 13 floors; both will feature landscaped roof gardens and sitting areas for building residents and their guests to enjoy. A 30-story south-facing building, housing a magnificent four-story glass enclosed lobby, complete with concierge and doorman, will connect the two wings.

To: Miniature World <miniworld@invoice.com>

From: Patricia Manton <pmanton@zmail.com>

Subject: Order ID# 5128

To whom it may concern,

I have recently purchased several pieces of miniatures to decorate my clothing store. When I received the kit, I was delighted to find that the model showed all the details of the original’s construction and nothing was damaged during the shipment.

The products that I had to assemble were challenging to put together. However one item (#48321) did not arrive with assembly instructions. My customer ID number is 3367 and Order ID number is 5128. I attached a copy of the invoice for further reference.

I purchased from your store in the past and was surprised that such an oversight was made this time.

I would greatly appreciate it if relevant instructions could be sent to me at this e-mail address as soon as possible.

Sincerely,

Patricia Manton

Miniature World
604 Ferris Street Oak Park,
CA 98021

INVOICE
ORDER DATE : June 11
ORDER ID : 5128
DATE : June 22

Client billing and shipping address

Name : Patricia Manton                CUSTOMER NAME : Patricia Manton

Street: 117 Court St                       CUSTMER ID : 3367

City : Bennington

County : Gilmore

Country : Canada

Postal Code : 2W5 3D4

Products Purchased

Subtotal : $6,050
Shipping : $280
Total : $6,330

Miniature World

Dear, Patricia Manton,

First, we are very sorry for your inconveniences. As you requested, the instruction for your item is attached in this e-mail. If you have any other question, we will handle it promptly and sincerely. As a token of our apology, we are offering a free delivery service for the products in the same line you have experienced discomforts in.

Once again, thank you for your purchase and we look forward to continuing the next deals with you.