Practice toeic reading test 2023 with answer – Actual test 08

Directions: A word or phrase is missing in each of the sentences below. Four answer choices are given below each sentence. Select the best answer to complete the sentence. Then mark the letter (A), (B), (C), or (D) on your answer sheet.

Directions: Read the texts that follow. A word, phrase, or sentence is missing in parts of each text. Four answer choices for each question are given below the text. Select the best answer to complete the text. Then mark the letter (A), (B), (C), or (D) on your answer sheet.

From: Ives, Andrea <alves@garend.com>
To: Kim, Irina <lrinakim@unet.com>
Cc: Buris, Emily
Sent: Thursday, February 4, 3:20 P.M.
Subject: Order Status

Dear Ms. Kim,

Thank you for your e-mail inquiry about your book order for ‘The New Drawing on the Right Side of Your Brain.’ I —131.—- Emily Buris, the manager of our distribution centers, to inquire about your order.

Ms. Buris assured me that the order was —132.—- on January 15. She also said that because the book is imported, it takes several days longer than usual book orders. —133.—-. If your order does not arrive by that date, please contact Ms. Buris directly, and she will attempt to remedy the situation.

We hope that you will be completely —134.—- with your purchase, and we look forward to serving you again in the future.

Andrea Ives
Sales Manager, Garend Book Market

Dear Home and Office Personnel Representative:

I read your job posting for a store manager with great interest and I’m writing to apply for the job. I believe my qualifications match your requirements. I have —135.—- seven years of retail management experience that includes merchandising, employee management, loss —136.—- and inventory control.

—137.—-

I have enclosed my resume to provide additional information about my education and professional background.

I look forward to hearing from you and would be available to meet on any weekday at your convenience.

Thank you for your —138.—-.

Sincerely,

Noriko Asada

A limited number of free tickets are still —139.—- for the March 21 reception to mark the one hundredth anniversary of the Rutherford Art Museum.

The museum is one of the oldest structures in the city and originally it had been the residence of a local business man.

The event —140.—- by the museum director Janet Melson.

The mayor and the members of the Rutherford City Council will also attend. The reception will include a live performance by the Rutherford City Choir and the —141.—- of a new book showing the collection of the museum.

—142.—-

Attention: All staff

The following is to inform you that the welcoming session for recently-hired staff —143.—- place this

Friday, August 13.

Every new employee is —144.—- to be present unless it conflicts with their schedule.

The welcoming session will allow employees to learn more about subjects —145.—- benefit packages, promotion procedures, and office safety initiatives.

The session will be held on the ninth floor of the Hilltop building at 9:30 a.m. —146.—-. Feel free to get in touch with me if you have any questions.

Regards,

Abby Dean
Human Resources

Directions: In this part you will read a selection of texts, such as magazine and newspaper articles, e-mails, and instant messages. Each text or set of texts is followed by several questions. Select the best answer for each question and mark the letter (A), (B), (C), or (D) on your answer sheet.

ANNOUNCING

Melinda’s Antiques

A new antique store with a unique inventory

Located on 5th Avenue between 3rd and 4th Streets

We are open from 10 A.M. to 7 P.M. Monday to Friday,

9 A.M to 5 P.M. on Saturday and 12 P.M. to 5 P.M. on Sunday.

We specialize in furniture, lighting, and fine arts from the 17th to the mid-20th century.

All our items are in very good condition.

Present this announcement for a 10% discount on the items of your choice.

Mira Sorvino

What time should I meet the client at the airport?
I heard that his flight will arrive at 3 p.m. tomorrow.

9: 21 a.m.

Stephen Kenny

I think you don’t have to go there.

9: 27 a.m.

Stephen Kenny

Originally, we were supposed to pick him up, but his secretary called this morning and said he will just take a cab to the hotel.

9: 28 a.m.

Mira Sorvino

That’s very good. I was worried that we wouldn’t have enough time to finish up the report before meeting him.

9: 30 a.m.

Mira Sorvino

So, when do we meet him and where?

9: 32 a.m.

Stephen Kenny

We will see him at the office on Monday.

9: 33 a.m.

City Express

Transport Company

City Express Transport Company is pleased to announce improved bus service between Philadelphia and New York City, beginning on March 1st.

● We are adding 10 additional departures per day for a total of 25 (7 days per week).

● Departures will occur every half hour in the morning (6 A.M. – 10 A.M.
    and evening (5 P.M. – 9 P.M.) and every hour from 10 A.M. – 5 P.M.

● Four additional buses will be put into service.

● Each new bus will have a capacity of 100 passengers, instead of 80.

● All buses are equipped with air conditioning.

We are happy to say that fares will remain unchanged for the remainder of this year. The first and last departures of the day will still be at 5:00 A.M. and 9:00 P.M., respectively.

Driscoll Tools Corporation (DTC)

Shipping and Returns policy

Shipping: Driscoll Tools Corporation (OTC) now ships its high-quality power tools across the globe. Next day, two-day and Saturday delivery options are available; Please contact a sales representative for rates. For online purchases, shipping rates are automatically calculated at the time of purchase. Discount rates are available for bulk purchases.

Returns: OTC offers a 30-day money back guarantee on all products. If customers are not fully satisfied with one of our tools, they can return it for a full refund. No questions asked. No receipt is necessary for returns as we keep track of all orders in our computer system. Items may be returned to any of our 150 stores nationwide regardless of where they were purchased. Online purchases may be returned to any of our store locations or by mailing them to our central warehouse. Shipping costs are not refundable.

Attention Coconut Grove Resort Guests

Please pardon our dust as our facility undergoes some renovations. There will be a few changes that might affect your stay. The rooftop swimming pool will be closed from April 10th through April 20th. However, all guests will receive a free pass to use the pool at the Blue Lagoon Inn next door during this time. The dining area of the restaurant will be closed for the entire month of April, but the kitchen will be fully operational so room service will not be interrupted. Finally, cable television will not be available between 2 A.M. and 5 A.M. from April 5th through April 9th as we upgrade to fiber optic cables.

If you have any questions or concerns, do not hesitate to speak to a member of our staff. We apologize for any inconvenience this may cause. These renovations will make the Coconut Grove Resort even more luxurious than it already is. As always, we are committed to ensuring our guests a clean, comfortable, and relaxing stay.

To: Joshua Dickerson Odickerson@spsupply.com)

From: Steven Battle (sbattle@globalnet.com)

Date: Wednesday, August 17 11 :08 A.M.

Subject: Purchase Order #83902-Superior Plumbing Supply

I am currently having difficulty with an order I placed with your company, Superior Plumbing Supply. I placed an order via fax on July 28th (Purchase order #83902), for a kitchen faucet (Model # MV600) and a shower head (Model# WT755). — [1] –. I requested that these items be delivered to the Robinson job site. However, a different kitchen faucet (Model# MV550) was delivered to the Robinson job site last Friday. — [2] –. Please make a note to have your delivery driver pick up this faucet when he or she bring out the correct ones.

— [3] –. As of today, I am still waiting on the kitchen faucet and shower head to be delivered. The Robinson house is ready to open but cannot until these items are installed. I spoke with one of your customer service representatives on Monday and she said the items left your warehouse last Friday and were delivered. However, I think they must have been delivered to the wrong address. — [4] –. Perhaps they confused my order with another. In any event, it is very important that you locate my order and deliver it as soon as possible. I have attached an original copy of purchase order and directions to the Robinson house for your convenience.

Thank you for your attention to this matter.

Steven Battle
Project Manager
Blue Ridge Custom Homes

Do you think movie theaters have gotten too expensive?

Would you rather enjoy movies in the comfort
of your own home?

Hi-Tech Electronics has the perfect solution: a home theater system.

From now through September 30th, all projectors and screens are 10% off the regular price. Theater chairs are 15% off. All DVD players are 20% off, and take 25% off all home theater audio equipment.

Hi-Tech Electronics has been selling high-quality, state-of-the-art electronics for over 25 years. Our competitive prices and the support of our loyal customers have made Hi-Tech Electronics the best electronics store in the area. We are located in the 488 West Broad Street in the Brook Meadows Shopping Center.

Stop by today!

Hi-Tech is your trusted source for the latest electronics.

Stallworth Securities

June 4
Ms. Karol Mitchell
1714 Washington Boulevard
Canton, OH 44702

Ms. Mitchell,

Thank you for your interest in Stallworth Securities. I received your application, resume, and cover letter today. After reviewing your resume, I believe you are overqualified for the financial analyst position you applied for. Your qualifications are quite impressive and I think we may have a position that better utilizes your skills.

We are currently looking for an auditor to join our accounting team. I believe you are well qualified for this position as you have extensive experience in the internal auditing. I forwarded your resume to our Accounting Manager, Richard Harris, and he is interested in setting up an interview with you. Mr. Harris may be interested in speaking with your former employers, so I recommend bringing a list of references with you to the interview.

Please call me or send an e-mail at your earliest convenience to let me know if you would be interested in meeting with Mr. Harris about the auditor position.

Sincerely,

Samantha Huber
Human Resources Manager
Stallworth Securities

Freedom Bank and Trust Company

Freedom Bank and Trust, one of the leading financial firms in the world, has been in business for nearly 100 years. In the beginning, we were a local bank in Chicago, Illinois providing checking, savings, and loan services. Over time, we have grown to become one of the largest and most diversified financial services companies in North America with operations in 40 states. — [1] –. We have won numerous industry awards, and our firm has been named one of the top five financial firms in America by the American Bankers Association.

To become one of the most successful banks in the country, we have made significant investments in customer service training and internal recognition of our employees for outstanding service. — [2] –. We pride ourselves in offering the best customer services in the industry as indicated by winning the J.R. Lucas Customer Service Award for banking for the past 3 years running. — [3] –. Our customers receive individual attention that other large banks are unable to offer.

— [4] –. Whether you want to open a checking or savings account, apply for a loan, or invest money in your retirement, please visit any of our 724 branch offices across the country.

————————————-
To: Tenants of the Glendale Office Complex
From: Ms. Colleen Bullock, Winston & Pretlow Company
Date: June 1
————————————-

Winston & Pretlow Company is pleased to announce that we have assumed the management of the Glendale Office Complex. We look forward to working with you.

Below is a list of important contacts in our company.

Security Department

          Head of Security, Mr. Edward Ross <edross@winstonpretlow.com>

Maintenance and Operations

          Maintenance Supervisor, Mr. Michael Pittman <mpittman@winstonpretlow.com>

          (For issues with landscaping and outdoor maintenance, please contact our landscaping contractor directly, Mr. Marshall Weaver of Odyssey Landscape

          Services at mweaver@odysseylandscape.com)

General Management

          Property Manager, Ms. Colleen Bullock <Cbullock@winstonpretlow.com>

Winston & Pretlow Company
919-555-7870

From : Mark Tinsley <mtinsley@comptontechnologies.com>

To : Edward Ross <edross@winstonpretlow.com >

Date :June 25

Subject : New key cards

Attachment: Orientation Schedule.doc

My name is Mark Tinsley and I work at Compton Technologies. We are located on the third floor of the Glendale Office Complex. We have hired 5 new employees that will be starting on July I. We have run out of entrance key cards and would like to order some for the new employees. I would appreciate it if you could deliver the key cards by the end of the week. Thank you.

Sincerely,

Mark Tinsley

To: Aiden Kelly <akelly@nuvotech.com >

From: Yuri Ito<yuri.ito@stricklanduniversity.edu>

Subject: Follow up

Date: May 5

I enjoyed meeting you at the clinical research conference in Anaheim, California last week. Thank you for telling me about your company’s opening for a clinical research supervisor. I believe I am very qualified for this position. As mentioned in person, I am currently a clinical research specialist at the Strickland University International Clinical Research Center in London. I work on a team aimed at understanding the biological significance of cellular processes. Additionally I serve on the European Union Scientific and Regulatory Committee of Clinical Research, which exposes me to important issues in our field.

As my resume indicates, I spent several years in the United States, first as a biomedical student at Shepherd University and then as an intern at King Health Systems in San Francisco. The training I received at these institutions was very thorough, and living in the US enabled me to become fluent in English. My fluency in Japanese, English, and Mandarin Chinese is particularly helpful in communicating with researchers across the globe.

As per your request, I have attached my resume and some clinical reports I have recently written. I will be traveling to your city next month and would like to stop by your office if you have time. I look forward to hearing from you soon.

Sincerely,

Yuri Ito
(020) 8563 3352
Yuri.ito@stricklanduniversity.edu

MEMO

From: Allison O’Donnell
To: Marketing Department
Date: August 4
Re: New advertising campaign

At tomorrow’s meeting, we need to make a final decision on which magazine we will advertise in for Zing all purpose cleaner. As you may know, we previously discussed advertising Zing using direct mailers or on the Internet, but we ultimately decided on inserts that will be placed inside magazines.

In preparation for the meeting, please take a look at the attached list of magazines. We originally considered 15 different magazines, but we narrowed it down to these five based on circulations, size, price, and insert limitations. The attached table shows the different options and criteria we must take into consideration as we make a final selection.

The genres of magazines are varied because cleaning products are used by everyone. Therefore, we are not targeting any specific readership. Management has indicated that they prefer the least expensive option. Although its circulation of 95,000 is less than the others, it has the best ratio of price to circulation and also limits the number of inserts. This means our advertisements will not have to compete with a lot of other inserts for the readers’ attention.

To : Allison O’Donnell

From : Christina Hendricks

I’ve checked out the attached list. You recommended the cheapest publication but I don ‘t think the option would be effective and suitable for our product, considering the potential readers. Rather, I think that the other magazines intended for home owners or many people will be more successful. I want us to reconsider this issue more carefully by the next meeting.

Grand Opening of Campbell Studios

Jared Campbell is excited to announce that Campbell Studios is expanding to Barboursville! The new studio will open on April 1st and is located at 421 Kingston Street. We offer a wide range of photographic services including portraits, special event, and commercial photography. We also offer a variety of printing services such as digital prints, calendars, greeting cards, and more. To kick off our first month in Barboursville, we’re offering some special deals for the month of April. If interested, call us now and send an e-mail, and we will send you this special voucher with our schedule promptly. I recommend you and your family to make precious and valuable memory with our studio.

421 Kingston Street, Barboursville WV 51823
Telephone number : (501) 555-8726
Email: jaredcampbell@worldmail.net

April Family and Individual Portrait Specials:

– All portraits taken during the 1st-15th of April will receive a 20% discount.

– All portraits taken during the 16th-30th of April will receive a free 8”x10” picture frame

(valued at $50).

Business hours:

Monday: Closed               Tuesday, Wednesday, Thursday: 9 A.M~6 P.M.

Friday: 9 A.M~8 P.M.      Saturday: 8 A.M~6 P.M.                Sunday: 11 A.M~5 P.M.

Appointment and Payment Terms:

Appointments for portraits must be made at least two days in advance and can be made by phone or e-mail. Customers will receive a phone call to confirm their appointment one day prior to their scheduled visit. Any cancellations made less than 24 hours before the scheduled appointment will be assessed a $20 fee. A 50% deposit is expected on the day of service.

To: Jared Campbell

From: Alford Willis

Sent: April 10

Re: Baby Portrait

Dear Mr. Campbell:

On the weekend of April 25th, my son and his family will be visiting from Denton for my grandson’s 1st birthday. As a gift for my son, I would like to schedule a baby portrait for Saturday, April 26th at your new Barboursville studio. Do you have any appointments available for that day? An appointment before noon is probably best for the baby. Please reply to this email or call me at (501) 866-9020 and let me know your availability.

By the way, I was recommended to you by friends of mine in Charlestown and Blacksburg. They had family portraits taken in your studios there and said the portraits were fantastic and the service was top notch, so I’m hoping you will have time to schedule this photo shoot.
I look forward to hearing from you soon.

Dear Mr. Berkley,

As we discussed, I attended the Jump Junior Dance Competition yesterday and took some photographs that I think will be perfect for your magazine.

I have attached the pictures to this letter and have labeled each picture with a name and short description. To make things easier, I have summarized the information. I recommend you to consult these attachments. I hope you will be able to use these for your article about the competition.

Sincerely,

Esther Simon

Esther Simon

Independent Photographer

From: Derek Berkley <dberkley@flipsidedance.com>

To: Esther Simon <Colorworks@simonphotos.com>

Date: September 10 09: 15:26

Dear Mrs. Simon

Thank you so much for the pictures! I looked over your work with the other editors and decided that “Shine-3” would be great to put on the front page. We would also like to use “Shine-1 “and “Judges” in the article that one of our reporters is writing about the competition.

We are offering to pay you our set fee of $50 per picture. Please let me know if this is acceptable and I will send out a contract for your review and signature.

Regards,

Derek Berkley
Flipside Dance Magazine
Branch Drive 1646
Chicago