Part 5

Directions: A word or phrase is missing in each of the sentences below. Four answer choices are given below each sentence. Select the best answer to complete the sentence. Then mark the letter (A), (B), (C), or (D) on your answer sheet.

101. The land surveyor is well qualified to provide advice when a dispute ——- land boundaries occurs.

          (A) from

          (B) toward

          (C) above


102. All of the products you ordered yesterday will be professionally packaged and shipped

          (A) objectively

          (B) specifically

          (C) extensively

          (D) promptly

103. Passengers carrying baggage in excess ——- the maximum weight allowance of 80 pounds must notify the airline staff in advance.

          (A) to

          (B) of

          (C) over

          (D) than

104. According to the representative, ——- went up higher than at any other time in the past six months.

          (A) employees

          (B) plans

          (C) profits

          (D) companies

105. Stock prices are expected to rise this quarter ——- indications of a new economic boom.

          (A) regarding

          (B) amid

          (C) about

          (D) near

106. We will give prospective customers a good impression ——- they will be able to have easy access to a great deal of information on our Web site.

          (A) as

          (B) owing to

          (C) due to

          (D) because of

107. The CEO said that all supervisors should ——- the company picnic with their families.

          (A) connect

          (B) participate

          (C) associate

          (D) attend

108. ——- interested in the advertisement should contact Ms. Allen in the Personnel Department.

          (A) Anyone

          (B) Whoever

          (C) Some

          (D) Them

109. In order to ——- how the company operates, employees should have some knowledge of the management structure.

          (A) understand

          (B) understanding

          (C) understands

          (D) understood

110. Sales of the new product line were so unbelievably high that the company didn’t have to slash the prices drastically to ——- the inventory.

          (A) get ahead

          (B) stick to

          (C) make over

          (D) clear out

111. The S&J Company is going to send some products to the advertising agency for——- for this year’s advertising campaign.

          (A) reservation

          (B) evaluation

          (C) expectation

          (D) implication

112. Surveyors are to choose one among ——- approaches regarding the valuation of the site.

          (A) alternatives

          (B) differ

          (C) another

          (D) various

113. Our new power and energy solutions will reduce our customers’ energy expenses ——-.

          (A) signify

          (B) to signify

          (C) significant

          (D) significantly

114. ——- the weather improves this afternoon, we will have to cancel the workshop and seminar.

          (A) Without

          (B) Unless

          (C) As a result of

          (D) While

115. After ——- herself to the clients, Mary Evans started the presentation on the new sewer management system.

          (A) introducing

          (B) introduced

          (C) introduces

          (D) introduce

116. Ms. Sanders ——- a formal contract to hire Ms. Collins as an assistant to support her work last week.

          (A) sign

          (B) signs

          (C) signed

          (D) has signed

117. We should take several factors into ——- before we put the new summer line on the market.

          (A) considering

          (B) considerable

          (C) considerate

          (D) consideration

118. Apple iPad has proven to be surprisingly ——- even in such a volatile market.

          (A) profiting

          (B) profitable

          (C) profit

          (D) profiled

119. The need to reduce costs and to operate more ——- has become as important in health care as it is in many other industries.

          (A) elusively

          (B) eventually

          (C) expressively

          (D) efficiently

120. We are not going on holiday this year ——- there are some important projects to finish before the end of this quarter.

          (A) because

          (B) whereas

          (C) despite

          (D) thus

121. All advertisements must arrive a minimum of 15 days prior to the release date of the issue in ——- you wish it to be displayed.

          (A) who

          (B) which

          (C) that

          (D) what

122. We should review the ——- document to verify that the seating in the banquet hall has been arranged for our satisfaction.

          (A) alleviated

          (B) abbreviated

          (C) adjourned

          (D) attached

123. The Hugotown City Council is ——- bids from local companies to build a new picnic area at Network Socrates Sculpture Park.

          (A) proceeding

          (B) competing

          (C) electing

          (D) accepting

124. ——- employee benefits, the Christopher Medical Center offers a generous amount of vacation time.

          (A) For example

          (B) In terms of

          (C) Because

          (D) Whereas

125. All orders placed online will be ——- from our Edison warehouse within 24 hours.

          (A) replied

          (B) stored

          (C) shipped

          (D) arrived

126. ——- removing a part from your computer, always comply with all of the safety instructions.

          (A) When

          (B) Yet

          (C) Provided that

          (D) In case

127. Revenues from sales of outdoor sportswear have been ——- higher than expected over the last three months.

          (A) optionally

          (B) considerably

          (C) eagerly

          (D) informatively

128. Miniature World consumers are surveyed once a year to ensure that they ——- with the company’s line of products.

          (A) will have satisfied

          (B) are satisfied

          (C) were satisfying

          (D) will satisfy

129. Evangeline’s Furniture cannot expand its product line until ——- space has been made available in its warehouse.

          (A) sufficient

          (B) cooperative

          (C) competent

          (D) accurate

130.The Customer Satisfaction Award was claimed by WalMart Stores last year, and, ——-, it has secured a greater share of the consumer market.

          (A) subsequently

          (B) irregularly

          (C) inappropriately

          (D) unanimously

Part 6

Directions: Read the texts that follow. A word, phrase, or sentence is missing in parts of each text. Four answer choices for each question are given below the text. Select the best answer to complete the text. Then mark the letter (A), (B), (C), or (D) on your answer sheet.

Questions 131-134 refer to the following letter.

To the editor,

An article published in the November 23 issue of Town News (“Longwood: Boom or Bust?”)

contains a minor—131.—- of fact.

132.—-. He is actually the owner of the store. Mathew Americks is the manager.

133.—-, the writer was confused because Dan’s son, Ron Quinn, was the manager for some time.

The owner of Longwood Sports Store is very proud of —134.—- business’s vital role in the community.

It is a good place to shop for various sporting goods.

Janet Wilson
Longwood resident

131.  (A) error

          (B) matter

          (C) statement

          (D) report

132.  (A) Dan Quinn has worked for Longwood Sports Store for 30 years.

          (B) This special issue will feature an article about Dan Quinn, the store manager.

          (C) He will be leaving Longwood Sports Store to pursue a contract with the new company.

          (D) Dan Quinn is identified in the article as the manager of Longwood Sports Store.

133.  (A) However

          (B) Nevertheless

          (C) In addition

          (D) Perhaps

134.  (A) your

          (B) her

          (C) his

          (D) our

Questions 135-138 refer to the following announcement.

Thai Cooking Lessons at the Regazzi Hotel

Learn how to cook delicious and authentic Thai food from a renowned expert.
Chef Achara Srisai —135.—- a hands-on cooking lesson with genuine and traditional Thai recipes.

On the first day of the two day workshop, she will introduce you to the ingredients, recipes, and cooking methods that make Thai food so unique.

The second day will be your chance to create your own 3 course Thai meal under her expert guidance! Offered monthly, the lesson takes place at the Regazzi Hotel on two —136.—- Saturdays from 10:30 am to 12:30 pm.


The workshop is open to beginners and experienced cooks —138.—-, so sign up today!

Registration is required.

135.  (A) taught

          (B) teaches

          (C) to teach

          (D) will be taught

136.  (A) consecutive

          (B) following

          (C) repeated

          (D) collective

137.  (A) We will described the objectives of the seminar before beginning the first lesson.

          (B) There’ll be another plenary session late this afternoon after the workshop.

          (C) We will briefly described how to prepare for the workshop.

          (D) For a current schedule or to sign up, visit

138.  (A) ahead

          (B) around

          (C) alike

          (D) along

Questions 139-142 refer to the following e-mail.

Sub:   First-Aid Course
Date:   Sept 12

Dear Mr. Lavis:

You recently reserved a place for the October session of our first-aid course. I am writing to inform you of a change due to high —139.—- at the City Medical Center. We have separated one class into two groups, including yours, so we have changed the location to the Liverpool Boulevard clinic.

The class —-140.— at the same time as originally scheduled, on Tuesday afternoons from 2 P.M. to 5 P.M.

It will be taught by Sophia Henman, a nursing specialist —141.—- many years of experience.


If you are unable to attend the course, please call us at (245) 996-0247. Thank you.

Yours sincerely,

Shirley Valentine
Administrative Secretary
Liverpool Medical School

139.  (A) enrollment

          (B) rates

          (C) predictions

          (D) morale

140.  (A) will have met

          (B) met

          (C) will meet

          (D) meeting

141.  (A) for

          (B) with

          (C) in

          (D) from

142.  (A) Again, we apologize for having to cancel the class on such short notice.

          (B) We apologize for any inconvenience this change of venue may cause.

          (C) We sincerely apologize for the delay and any inconvenience this may have caused.

          (D) We apologize, but we cannot accept these terms at this time.

Questions 143-146 refer to the following letter.

Dear Ms. Jackson,

Thank you for your application for a Sun debit card.


We’d like to welcome you as an —144.—- member of Sun Financial Services!

You’ll find an enclosed brochure containing all the information you need.

Please remember that we can serve you best if our information about you is up to date.

145.—- your personal circumstances change-for example, your place of employment, financial situation, address, etc. – please notify the customer service office straight away.

Don’t hesitate to contact me or another customer service officer at (054) 555-2357 if you have any questions. —146.—-, try our e-mail at

143.  (A) We are pleased to open a new customer service center.

          (B) We are sorry to inform you that your application has been rejected.

          (C) We are pleased to advise you that your application has been accepted.

          (D) We are happy to inform you that your promotion has been approved.

144.  (A) equivalent

          (B) outstanding

          (C) official

          (D) intended

145.  (A) Should

          (B) Could

          (C) Had

          (D) Did

146.  (A) Favorably

          (B) Alternatively

          (C) Originally

          (D) Accordingly

Part 7

Directions: In this part you will read a selection of texts, such as magazine and newspaper articles, e-mails, and instant messages. Each text or set of texts is followed by several questions. Select the best answer for each question and mark the letter (A), (B), (C), or (D) on your answer sheet.

Questions 147-148 refer to the following job advertisement.

Looking for Senior Office Administrator

We have an immediate full-time position available at a busy law office in Norfolk. The candidate must be proficient at all clerical and basic accounting procedures. Must be comfortable with multi-tasking and have excellent interpersonal skills. Experience with standard spreadsheet programs is a must.

Hours: 9 A.M. to 5 P.M., Monday – Friday.

We offer a competitive salary plus health benefits and paid vacation.
For more information, please email:

147. What type of business placed in this advertisement?

          (A) A telephone company

          (B) An accounting firm

          (C) A computer store

          (D) A law firm

148. What is NOT indicated about the position?

          (A) It requires working on the computer.

          (B) It is full-time.

          (C) It requires working on the weekend.

          (D) It includes benefits.

Questions 149-150 refer to the following text message chain.

Raily ··········································· 3:34

Sally. Did you hear that Mr. Rutherford is retiring next month?


Sally ··········································· 3:45

Yes, and he has mentioned Ms. Richmond as his possible replacement. She has been his faithful assistant for over 20 years, and Mr. Rutherford has a strong belief in her loyalty and sincerity.


Sally ··········································· 3:46

But I don’t think she’s qualified for a marketing director. What do you think?


Raily ··········································· 3:47

Well, I have to admit that she has done a great job for Mr. Rutherford, but ever since Ms. Roseberry has been with us, she has accomplished many things that made us what we are right now.


Sally ··········································· 3:48

I’m totally with you. Let’s promote her, then!

149. What is special about Ms. Richmond?

          (A) She has been a marketing director for 20 years.

          (B) She is renowned as a brilliant speaker.

          (C) She is retiring next month.

          (D) She has been assisting Mr. Rutherford for over 20 years.

`150. At 3:48, what does Sally mean when she writes, “I’m totally with you”?

          (A) Ms. Roseberry has made outstanding contributions to the company.

          (B) Mr. Rutherford is a sincere worker.

          (C) Ms. Richmond knows everything the company needs.

          (D) Raily provides great customer service.

Questions 151-152 refer to the following e-mail.

To:   All employees

From:   Sarah McCaffrey <>

Date:   Wednesday 29 November

Subject:   Recognition Banquet


It’s the event you’ve all been waiting for. It’s time for Info Search’s annual employee banquet. Come and join us on December 28th for a night of great food, our yearly awards and even some live music by jazz musicians. This is a wonderful opportunity for all of our employees to have some fun and be recognized for their accomplishments this year. All pertinent information can be found below. Please RSVP to Sarah Mccaffrey by next Friday at if you plan to attend.

Date:   Thursday, December 28
Time:   18:00-23:00
Place:   Ambassador Hotel Banquet Hall (Second Floor)

151. According to the e-mail, why is the company holding the event?

          (A) To promote a new product

          (B) To recognize the achievements of employees

          (C) To improve relationships with clients

          (D) To set goals for the upcoming year

152. What will the event feature?

          (A) Live music

          (B) Dancing

          (C) Cash prizes

          (D) Sales presentations

Questions 153-154 refer to the following notice.

Nice Room in Spacious Loft

Looking for a new roommate for 2 bedroom loft starting on January 1st. The location is great and very convenient, only a short walk to subway lines 2 and 5.

The interior is quite charming with large windows and high ceilings. Loft includes a sizeable kitchen, living room, and 2 full bathrooms. Trash collection and water are included in monthly rent; all other utilities are split evenly. There is no parking included, but there is a garage across the street that offers monthly rental. For more information, call 840-619-1091.

153. What is the purpose of the notice?

          (A) Notify residents of an increase in utility fees

          (B) Advertise a room for rent

          (C) Announce a new subway line

          (D) Recruit a manager for an apartment building

154. What is included in the notice?

          (A) All utilities are included in the rent.

          (B) Residents must share a bathroom.

          (C) It is close to the subway.

          (D) Onsite parking is available.

Questions 155-157 refer to the following e-mail.

To:   Felicia Thomas <>

From:   Joe Amici <>

Date:   June 3

Subject:   Party on June 24


Dear Ms. Thomas:

I am writing to confirm the order you faxed on June 1for your dinner party. — [1] –. The order indicates that you would like our lasagna and salad combination for 10 people. — [2] –. Each lasagna tray serves approximately 5 people, so I suggest you order one meat and one vegetarian.

— [3] –. I would also like to offer you our cheesecake dessert package for only an additional thirty dollars. It is a great way to finish off a dinner party.

— [4] — . Please let me know the final details of your order by June 20. We will have everything prepared and delivered to your home by 5 P.M. on June 24.

Thank you for choosing Amici’s Italian Restaurant for your catering needs.

Joe Amici
Owner, Amici’s Italian Restaurant

155. What is the purpose of the e-mail?

          (A) To reschedule a party

          (B) To offer a discount on delivery

          (C) To advertise a new restaurant

          (D) To finalize the details of an order

156. How many people does Ms. Thomas expect to attend her party?

          (A) 5

          (B) 10

          (C) 15

          (D) 20

157. In which of the positions marked [1], [2], [3] and [4] does the following sentence best belong?

          “You also inquired about a vegetarian option.”

          (A) [1]

          (B) [2]

          (C) [3]

          (D) [4]

Questions 158-160 refer to the following memo.

TO:   All employees
FROM:   Brian Lawton IDD Manager
DATE:   March, 17

In mid-April, Internal Development Department (IDD) will offer a seminar entitled Successful Selling. This session is designed to provide you with the necessary tools you need to deliver compelling and effective sales pitches and proposals. In addition, the seminar will offer tips reducing the stress involved in delivering a speech or presentation.

The workshop will be held on Friday, April 14th, from 9:00 A.M. -11:45 A.M., in Conference Room #2 of State Street office building. The presenter will be New York based John Lafontaine, who has given more than 500 seminars and workshops across North America over his prestigious 15-year career. His seminars are always well attended, in part because of his remarkable ability to explain complicated topics in a simple and entertaining way. Those who have experienced any of his previous lectures delivered to our company will vouch for the quality of his presentations. To register for this seminar please contact Ryan Callahan at extension 4611, or send him an e-mail at no later than April 10th.

This seminar is part of an ongoing series of IDD sales training workshops. Previous seminars covered such topics as efficient internet-searching techniques, time management proficiency, and group-communication skills. Topics that IDD plans to feature in the months to come will include effective phone communication, productive leadership, and successful negotiation skills.

158. What is the purpose of the memo?

          (A) To inform employees of a deadline for a project

          (B) To publicize an educational session

          (C) To ask for volunteers to give a presentation

          (D) To introduce a new employee

159. What is indicated about John LaFontaine?

          (A) He will be visiting the company for the first time.

          (B) He conducts workshops in his New York office.

          (C) He has traveled to foreign countries on business.

          (D) He is an experienced presenter.

160. What is NOT a topic discussed at previous seminars?

          (A) How to successfully negotiate

          (B) How to search the Internet

          (C) How to communicate in a group

          (D) How to manage your time

Question 161-164 refer to the following online chat discussion.



Donna, as you know, I am organizing this year’s local textile industry conference to be held next month. Could you recommend a good place to hold the reception?



Oh, it is you that are assigned the project, James.



Yeah, Daniel.
Donna, I remember that the hotel we used for our annual company banquet was fully equipped and the service was great!



Sure, I think the Imperial Hotel might be one of the best options.

Last year, I actually looked into several local hotels but had to decide to go with that one because it had much more extensive menu options than the other hotels had.

Please keep in mind that it was a little more expensive.



Right. The venue was great in many ways, Donna.



However, that’s too bad. The budget is pretty limited. Do you remember how much they charged you?



No, I’m sorry, but Mr. Potter has a copy of the contract. I will ask him to email it if you want.

161. What does James request from Donna?

          (A) A venue suggestion

          (B) Restaurant information

          (C) A travel destination

          (D) A flight schedule

162. Why did Donna choose the Imperial Hotel last year?

          (A) It offers a free pick-up service.

          (B) It has a lower price than others.

          (C) It has a wide selection of dishes.

          (D) It is well known for its unique interior.

163. What does the Donna offer to do?

          (A) Look up contact information on a website

          (B) Ask a colleague for some documents

          (C) Reserve a hotel in advance

          (D) Send a letter of recommendation

164. At 10:32, what does James mean when he writes, “That’s too bad”?

          (A) A venue for an event is not affordable.

          (B) Mr. Potter has lots of paperwork.

          (C) An event hall is not equipped.

          (D) He forgot to make organization for a fair.

Questions 165-168 refer to the following information.

James River Landing Condominiums

The James River Landing Condominiums combine an authentic urban environment with the natural amenities of the James River. With both city and river views to choose from, it’s the perfect blend of work and leisure, located just 3 minutes from downtown Richmond.

You can be one of the first to buy one of these luxurious condominiums. Standard features include granite countertops, stainless steel appliances, hardwood floors, and two reserved parking places in the onsite parking garage. There will also be a fitness center that will be completed this fall.

Please join us for our first open houses on August 7th and 8th. We also invite you to join us for our grand opening party on August 9th which will include hors d’oeuvres, wine, and tours of the different floor plans. All attendees will also be entered into a drawing with a chance to win gift certificates to downtown restaurants and attractions. Anyone who signs a contract by August 31st will receive $2,000 towards closing costs.

For more information, please visit our website at

165. What is suggested about the James River Landing Condominiums?

          (A) They were recently constructed.

          (B) They are inexpensive.

          (C) They are for rent.

          (D) There is a waiting list.

166. What is NOT currently available at the James River Landing Condominiums?

          (A) Onsite parking

          (B) Stainless steel appliances

          (C) Hardwood floors

          (D) Fitness center

167. When will the opening party be held?

          (A) August 7th

          (B) August 8th

          (C) August 9th

          (D) August 31st

168. What is offered to people who sign a contract by the end of August?

          (A) A free upgrade

          (B) Money towards closing costs

          (C) A gift certificate

          (D) A discount on the sales price

Questions 169-171 refer to the following notice.

Toronto Central Bank

To open a standard checking account with Toronto Central Bank, an applicant must

– be a resident of Canada;

– provide proof of residence for a credit card statement, mortgage document, or utility bill that clearly shows the applicant’s mailing address; and

– verify identification with a passport or government issued ID.

Some of the services provided for a standard checking account include:

– Instant cash ATM card: access cash at thousands of cash machines across North America;

– Free online banking: view your account, pay bills, and transfer money all from the comfort of your home

– #1 ranked customer service: benefit from our industry-leading service department online or by telephone 24 hours a day, 365 days a year;

– Free savings account: customers with an average monthly balance of $1000 or higher will have access to a savings account at no additional charge.

169. For whom was the notice written?

          (A) Government employees

          (B) Applicants for a cashier position

          (C) Potential bank customers

          (D) Credit card companies

170. What is a requirement for opening an account?

          (A) A balance transfer from another bank

          (B) A minimum balance of $1000

          (C) A phone call to customer service

          (D) A document confirming identification

171. According to the notice, what is offered with an account?

          (A) Free financial consultation

          (B) A free safety deposit box

          (C) A discount on credit card rates

          (D) Online bill payment

Questions 172-175 refer to the following letter.

Dear Mr. Sanchez,

In our meeting last week with you and your fiancee, you expressed an interest in reserving our largest banquet hall for your wedding reception on August 18. At the time, I made a tentative reservation and sent a contract to you. — [1] –. I requested that the contract be signed and returned to my attention within ten business days. — [2] –.

I need to know if you still intend to make use of our facilities as soon as possible. If not, we have another couple that is interested in the same banquet hall and is prepared to make a deposit. — [3] –. If l do not hear from you within the next 48 hours, tm going to assume that you’re no longer interested and will cancel the reservation. — [4] –. If you want to keep the reservation, please contact me as soon as possible. Should you no longer have the original contract, I would be more than happy to send you another copy. I look forward to your response.

Sheila Brown
Event Coordinator

172. Why is this e-mail written?

          (A) To invite a friend to a wedding

          (B) To apologize for a clerical mistake

          (C) To request a response from a customer

          (D) To complain about poor service

173. What does the letter suggest about Ms. Brown?

          (A) She has cancelled a reservation.

          (B) She is getting married.

          (C) She has spoken to Mr. Sanchez previously.

          (D) She forgot to send the contract.

174. The word “intend” in paragraph 2, line 1 is closest in meaning to

          (A) finish

          (B) plan

          (C) reserve

          (D) communicate

175. In which of the positions marked [1], [2], [3] and [4] does the following sentence best belong?

          “As of this morning, I have not yet received the executed contract.”

          (A) [1]

          (B) [2]

          (C) [3]

          (D) [4]

Questions 176-180 refer to the following letter and e-mail.

Dear Mr. Hudson,

According to our records, you leased a car from us a year ago. With winter fast approaching, you might consider having the vehicle brought in for its regular maintenance inspection. We would recommend that you call or email to schedule a time for you to bring the car to our service center. The car you leased from us has a five-year warranty which includes annual maintenance checks to ensure that the car is running smoothly and any defects are repaired.

You should consider having your car inspected now even if it seems to be working perfectly. Simple equipment check-ups made now can save a great deal of money in repairs and replacements in the long run. Furthermore, you should not wait until the middle of winter to have your vehicle checked. It may take longer for us to schedule a service because so many others will be making similar appointments.

Linda Anderson



Date:   November3

Subject:   car inspection


Dear Ms. Anderson,

I received your letter regarding the car inspection. With the exception of routine oil changes, the vehicle has not been looked at since I signed the lease just over a year ago. So now would definitely be a good time to have it serviced. The car does not seem to be running as efficiently as before. I believe the brake pad s in particular need to be looked into and possibly replaced. Will you be able to schedule an appointment sometime within the next ten days?

I would also like to look into replacing the all-season tires with some winter tires. Could you please provide a quote for how much this would cost, including installation? Please contact me at 718-555-2369 to confirm a specific time for my appointment.

Thank you.

Ken Hudson
Human Resources Director, United Insurance

176. What is the purpose of the letter?

          (A) To inquire about a warranty claim

          (B) To recommend a service

          (C) To report inspection results

          (D) To confirm an appointment

177. According to Ms. Anderson, why should the inspection be scheduled promptly?

          (A) It will be difficult to schedule an inspection later on

          (B) Winter cold can be hard on vehicles

          (C) A manufacturing error has been detected

          (D) Warranty will expire in the middle of the winter

178. When did the car have its last inspection?

          (A) Five years ago

          (B) One week ago

          (C) One month ago

          (D) One year ago

179. What is suggested about Mr. Hudson’s vehicle?

          (A) It was inspected recently.

          (B) It is broken.

          (C) It is in perfect condition.

          (D) It was quite efficient about 12 months ago.

180. In the e-mail, the phrase “looked at” in paragraph 1, line 2 is closest in meaning to

          (A) hold onto

          (B) examined

          (C) purchased

          (D) appointed

Questions 181-185 refer to the following e-mails.

To:   Ail employees

From:   Betty Simmons <>

Date:   November 21

Subject:   Annual Year End Party


As another year comes to a close, we’re pleased to announce the date of this year’s Year End party. We ‘re very lucky to have such a special group of employees who are always eager to participate in our company’s social engagements. This year’s party will be held on Saturday, December 18 from 5 P.M. to 10 P.M. at the Majestic Suites Hotel, the exact venue as last year.

The company will be supplying food, beverages, and musical entertainment. Sign-up sheets will be posted in the employee break room from now until December 8. In order to receive a ticket, you must sign up if you plan to attend.

Our administrative staff have been working hard to plan this special day so please sign-up as soon as possible. We look forward to another memorable event.


To:   Betty Simmons <>

From:   Andrew Fitzpatrick <>

Date:   November22

Subject:   Year and Party


As you may already know, we have recently formed a company basketball team. About ten people have joined so far, and we have been playing every Saturday at the Swift Creek High School Gym for the last few months. After receiving your e-mail about the company’s Year End Party, I immediately realized that we have a game scheduled for the same date at 6 P.M. I know everyone involved will want to attend both events but I don’t think we’ll be able to reschedule the game. Would it be possible to change the date of the Year End Party instead? If you are willing to consider it, I would be happy to help make the arrangements and check the availability of the hotel banquet halls.

Sorry for the inconvenience.

181. By when must employees indicate whether they will attend the Year End party?

          (A) November 21

          (B) November 22

          (C) December 8

          (D) December 18

182. What is suggested about the company’s events?

          (A) They are open to employees’ family members.

          (B) They have been well attended in the past.

          (C) They are held at a different venue each year.

          (D) They usually include organized games.

183. In the second e-mail, the word “formed” in line 1 is closest in meaning to

          (A) coached

          (B) established


          (D) moved

184. Why did Mr. Fitzpatrick send the e-mail to Ms. Simmons?

          (A) To inform her that he cannot attend the event

          (B) To find out if refreshments are being provided by the hotel

          (C) To suggest that the company change the date of the event

          (D) To inquire about creating a company basketball team

185. What did Mr. Fitzpatrick indicate about the party?

          (A) The hotel is too far away.

          (B) The date is too close to Christmas.

          (C) The date conflicts with a company basketball game.

          (D) The date and time are perfect.

Questions 186-190 refer to the following advertisement, information and registration form.

HTS Medical Seminars

1400 Westbury Avenue
Sarasota, Florida 60279

Join fellow doctors from across the country for education seminars in a variety of fields. HTS seminars are led by some of today’s top physicians at our Rowland Campus. All courses are accredited by American Council of Continuing Medical Education.

Early registration is recommended as attendance is limited to 100 participants per seminar.

Register online at or call Valerie Bradshaw at 703-479-5500 for more information.

Upcoming Seminars Schedule


September 9

September 18

September 22

1:00 – 4:00 P.M

Emergency Medicine


Dr. Walter Canfield, St. Mary’s Hospital

3:00 – 5:00 P.M

Primary Care and Women’s Health 

Dr. Michelle Leak, St. Joseph’s Women’s Hospital

12:00 – 3:00 P.M

Infectious Diseases


Dr. Harold Kumar, Tampa General Hospital

6:30 – 9:00 P.M

Pediatric Medicine


Dr. John Kang, University of Miami Medical Center

Tuition payments of the following amounts are due pending confirmation of registration

$130 if registered by August 10
$140 if registered by August 17
$150 if registered by August 24
$175 at seminar (if seats are available)


Name : Donald Sterling

E-mail :

Address : 427 Oakmont Street, Houston, Texas 77030

Telephone : 832-640-2900

I am registering for : September 22

Registration submitted on : August 18

Thank you for your registration. You will receive confirmation by E-mail within 24 hours.

186. For whom is the advertisement intended?

          (A) Medical Students

          (B) Nurses

          (C) Facilities Managers

          (D) Doctors

187. What is NOT suggested about the seminars?

          (A) They are expected to be full.

          (B) They must be taken in sequence.

          (C) They are led by some of the best physicians.

          (D) They will all be held at the Rowland Campus.

188. When will emergency room care be discussed?

          (A) September 3

          (B) September 9

          (C) September 18

          (D) September 22

189. How much will Mr. Sterling pay?

          (A) $130

          (B) $140

          (C) $150

          (D) $175

190. For what seminar is Mr. Sterling registering?

          (A) Pediatric Medicine

          (B) Emergency Medicine

          (C) Primary Care and Women’s Health

          (D) Infectious Diseases

Questions 191-195 refer to the following e-mail, schedule, and document.

To:   Gallant Corporation employees <>

From:   Director, Human Resources <>

Date:   November 20

Subject:   Fitness Center


Dear Friends and Colleagues,

Here at Gallant Corporation, we recognize the importance of our employees’ health and fitness. That’s why we have worked diligently over the past three years to ensure that our employee exercise facility is in excellent condition. We want our fitness center to cater to your needs. Over the past few years, we have purchased modern exercise equipment, renovated the men’s and women’s locker rooms, and developed our well-known exercise and diet program, “For Your Health and Well-being”.

We would like to thank everyone who took part in our annual survey about the fitness center. Based on your suggestions, a few changes will be made. These will go into effect on January 1 of next year. Most importantly, we are extending our weekday hours; now the center will remain open for an extra three hours from Monday through Thursday. Also, long-time members will be pleasantly surprised to know that our most popular personal trainer Jenna Sanchez is to be the new manager of the fitness center.

We would like to encourage more employees to take advantage of our fitness center and programs. Memberships, as always, are subsidized and cost only $15 monthly. Further, for a limited time, we are offering a special introductory rate for new members. If you sign up by December 31, you will only be charged $10 per month for the first three months. Contact Jenna Sanchez to learn more information.


Hours of Operation

Group Classes

Monday 6:30 A.M. – 9:30 P.M.

Tuesday 6:30 A.M. – 9:30 P.M.

Wednesday 6:30 A.M. – 9:30 P.M.

Thursday 6:30 A.M. – 9:30 P.M.

Friday 6:30 A.M. – 9:30 P.M.

Saturday 6:30 A.M. – 9:30 P.M.

Sunday 6:30 A.M. – 9:30 P.M.

Monday 12:00 P.M. – 1 :30 P.M.

Tuesday 5:30 P.M. – 7:00 P.M.

Wednesday 12:00 P.M. – 1:30 P.M.

Thursday 5:30 P.M. – 7:00 P.M.

Friday 7:00 A.M. – 8:30 A.M.

Saturday 9:00 A.M. – 12:00 A.M.


Don’t Forget!

1. Please limit your time with equipment to 30 minutes if others are waiting for it.

2. Members may invite one guest per visit. Minors under 18 must be supervised by a member at all times.

3. There are no additional fees for classes. However, class size is limited to 15, so make sure that you register early to secure a place. Because classrooms are small, personal belongings should be left in the locker room. All new members must participate in a 30-minute safety course before beginning to use the facilities.

4. Members sign in and present their membership card to enter the fitness center.

191. What is the main purpose of the e-mail?

          (A) To announce the opening of a fitness center

          (B) To discuss a new diet and exercise program

          (C) To find participants for a fitness survey

          (D) To inform employees of changes at the fitness center

192. What will new members receive if they sign up before the end of the year?

          (A) Free registration for group classes

          (B) A discounted membership fee for all of next year

          (C) Automatic enrollment in the program, “For Your Health and Well-being”

          (D) Reduced rates for 3 months

193. What are fitness center members asked NOT to do?

          (A) Invite minors under 18 years old

          (B) Skip class they registered for

          (C) Take personal items into classrooms

          (D) Work out at other fitness centers

194. What must new members do to use this facility?

          (A) Register for instruction by a personal trainer

          (B) Attend a safety course

          (C) Undergo a health evaluation

          (D) Pay for a one-year membership

195. Which of the following is NOT stated about the fitness center?

          (A) Gallant Corporation is trying to improve employees’ health care.

          (B) All staff members can participate in the courses without a cost.

          (C) The fitness center allows only the card holders to use the facility.

          (D) The center is not available until 6:30 A.M. on Friday this year.

Questions 196-200 refer to the following e-mails and real estate advertisement.

To :

From :

Date :   August 5

Subject :   Guest house location


Dear Kevin,

I recently came across a property for sale that may be of interest to you. I have made some initial inquiries and I believe that it may be suitable to turn into a guest house like the one you have in mind. Presently, the location would probably not attract many drive-by customers; although it is near a major road and a popular restaurant, the closest tourist area is a few kilometers away. However, the construction of an amusement park just half a kilometer away will be complete in January of next year. So it seems safe to assume that in the near future there will be an increased demand for hotels in the area. I’m emailing you a copy of the property listing. If you need more information, I will call the agency, request a tour, and have a look inside the property. If it meets your needs, we should try to make an offer below the listing price because I think the price is a bit high given the interior renovations that are required. But I must say that I’m impressed by the property’s special features, which would be nice for attracting guests.

Deb Orth

Real estate listing #3827

• Commercial building located 3 kilometers east of Seven Springs

• Meets zoning and building code regulations to serve as either apartments or a small inn

• Previously operated as a multi-family apartment building

• Building has 800 square foot units (15 guest rooms), all with a kitchen and full bath

• Includes 10 onsite parking spaces

Special features

• Amenities include an outdoor swimming pool located in the rear of the building. 7 of the 15 rooms have a view of the pool.

• Walk up attic with I000 square feet of storage. No renovation necessary for common areas, although individual units could use aesthetic renovations such as new carpet and paint.

• Recently installed all new plumbing fixtures throughout the building.

From:   11 Kevin Kennedy
To:   Deb Orth
Received:   August 5, 6:53 PM

Hello, Mr. Orth. I’ve got your e-mail and the related information. That is very helpful to me. By the way, I was wondering if we can get more parking spaces. I think it’ s better for each room to be provided with at least 1 space for parking. If it is possible, the property would be quite good. Please let me know about this issue as soon as possible. Thank you.

196. What will happen in January?

          (A) A new amusement park will open.

          (B) Renovation of the building will get under way.

          (C) A restaurant will open.

          (D) The construction of a new road will begin.

197. What does Deb Orth offer to do?

          (A) Visit a property for sale

          (B) Negotiate a lower price

          (C) Send photographs of the property

          (D) Request some quotes from contractors

198. What feature does Deb Orth consider an advantage of the building?

          (A) Its recently renovated common area

          (B) Its storage space

          (C) Its swimming pool

          (D) Its new carpeting

199. What was the building’s prior use?

          (A) A multi-family apartment

          (B) An inn

          (C) A restaurant

          (D) A real estate office

200. How many parking spaces does Kevin want in total?

          (A) 5

          (B) 10

          (C) 15

          (D) 20

Answer Key

Answer Key

101. (D)   102. (D)   103. (B)   104. (C)   105. (B)

106. (A)   107. (D)   108. (A)   109. (A)   110. (D)

111. (B)   112. (D)   113. (D)   114. (B)   115. (A)

116. (C)   117. (D)   118. (B)   119. (D)   120. (A)

121. (B)   122. (D)   123. (D)   124. (B)   125. (C)

126. (A)   127. (B)   128. (B)   129. (A)   130. (A)

131. (A)   132. (D)   133. (D)   134. (C)   135. (B)

136. (A)   137. (D)   138. (C)   139. (A)   140. (C)

141. (B)   142. (B)   143. (C)   144. (C)   145. (A)

146. (B)   147. (D)   148. (C)   149. (D)   150. (A)

151. (B)   152. (A)   153. (B)   154. (C)   155. (D)

156. (B)   157. (B)   158. (B)   159. (D)   160. (A)

161. (A)   162. (C)   163. (B)   164. (A)   165. (A)

166. (D)   167. (C)   168. (B)   169. (C)   170. (D)

171. (D)   172. (C)   173. (C)   174. (B)   175. (B)

176. (B)   177. (A)   178. (D)   179. (D)   180. (B)

181. (C)   182. (B)   183. (B)   184. (C)   185. (C)

186. (D)   187. (B)   188. (A)   189. (C)   190. (A)

191. (D)   192. (D)   193. (C)   194. (B)   195. (C)

196. (A)   197. (A)   198. (C)   199. (A)   200. (C)