Part 1

Directions: For each question in this part, you will hear four statements about a picture in your test book. When you hear the statements, you must select the one statement that best describes what you see in the picture. Then find the number of the question on your answer sheet and mark your answer. The statements will not be printed in your test book and will be spoken only one time.







Part 2

Directions: You will hear a question or statement and three responses spoken in English. They will not be printed in your test book and will be spoken only one time. Select the best response to the question or statement and mark the letter (A), (B), or (C) on your answer sheet.

7. Mark your answer on your answer sheet.

8. Mark your answer on your answer sheet.

9. Mark your answer on your answer sheet.

10. Mark your answer on your answer sheet.

11. Mark your answer on your answer sheet.

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18. Mark your answer on your answer sheet.

19. Mark your answer on your answer sheet.

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21. Mark your answer on your answer sheet.

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24. Mark your answer on your answer sheet.

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27. Mark your answer on your answer sheet.

28. Mark your answer on your answer sheet.

29. Mark your answer on your answer sheet.

30. Mark your answer on your answer sheet.

31. Mark your answer on your answer sheet.

Part 3

Directions: You will hear some conversations between two or more people. You will be asked to answer three questions about what the speakers say in each conversation. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The conversations will not be printed in your test book and will be spoken only one time.

32.  What is the woman’s problem?

        (A) She was overcharged.

        (B) Her room is too small.

        (C) Facility is not working properly.

        (D) She checked in too late.

33.  How long has the woman stayed in her room?

        (A) One day

        (B) Two days

        (C) Three days

        (D) Five days

34.  What does the man offer?

        (A) Move to another hotel

        (B) Give her a refund

        (C) Change the room

        (D) Investigate the problem himself

35.  Who is the woman?

        (A) A school teacher

        (B) A sales clerk

        (C) A librarian

        (D) A songwriter

36.  What problem does the woman mention?

        (A) All classes have been filled up.

        (B) A musical instrument cannot be returned.

        (C) Only advanced level books are available.

        (D) Inexpensive guitars are difficult to tune.

37.  What does the woman suggest the man do?

        (A) Sign up for lessons

        (B) Attend a guitar concert

        (C) Purchase some books

        (D) Visit the store again later

38.  Why is the man at the store?

        (A) To see the manager

        (B) To meet with his brother

        (C) To apply for the card

        (D) To purchase a present

39.  What special offer is currently available?

        (A) A discount card

        (B) Extended warranty

        (C) Personalized gift wrapping

        (D) Free delivery

40.  What will the man most likely do next?

        (A) Speak to the manager

        (B) Join the fitness club

        (C) Sign up for the card

        (D) Apply for the position

41.  According to the woman, what will happen next week?

        (A) She will be transferred.

        (B) A colleague will visit.

        (C) A sale will begin.

        (D) A new show will be introduced.

42.  What does the woman ask about?

        (A) City tours

        (B) Broadway shows

        (C) Flight schedules

        (D) Contact information

43.  What does the man suggest the woman do?

        (A) Find out where the hotel is

        (B) Call the manager right away

        (C) Reserve the city tours

        (D) Check the ticket availability

44.  What is the couple planning to do?

        (A) Remodel a kitchen

        (B) Open a restaurant

        (C) Build a new house

        (D) Hire a real estate agent

45.  What is available only until the end of the month?

        (A) A free gift with a purchase

        (B) An extended warranty

        (C) Free installation service

        (D) A fifteen percent discount

46.  What does the store manager offer to do?

        (A) Place an order

        (B) Give a promotional catalog

        (C) Set up a home visit

        (D) Contact customer service

47.  What are the speakers discussing?

        (A) Getting a surgery

        (B) Moving into a new place

        (C) Filling a prescription.

        (D) Renovating an apartment

48.  What happened to the woman last month?

        (A) She changed the doctor.

        (B) Her condition got worse.

        (C) She found a new roommate.

        (D) She moved to a new apartment.

49.  What information will the woman give the receptionist?

        (A) A telephone number

        (B) Discount coupons

        (C) The name of an employee

        (D) The location of the pharmacy

50.  What is the woman’s problem?

        (A) She missed her flight.

        (B) She lost her ticket.

        (C) She wants a direct flight.

        (D) She couldn’t find her luggage.

51.  What is the woman’s final destination?

        (A) New York

        (B) Los Angeles

        (C) San Francisco

        (D) Miami

52.  What does the man mean when he says, “You’re fine”?

        (A) He likes the woman’s appearance.

        (B) She is going to miss the flight.

        (C) He will take the woman to the gate.

        (D) She doesn’t have to pay for the charge.

53. What position is the woman interviewing for?

        (A) An electrician

        (B) A service representative

        (C) A sales manager

        (D) A school administrator

54.  What is said about Sanwa Electronics?

        (A) It makes quality electronic appliances.

        (B) The products are sold in many countries.

        (C) It was established in the year 2007.

        (D) It gives out awards to employees.

55.  Why does the woman say she wants to change jobs?

        (A) She will be attending classes.

        (B) She wants to make more money.

        (C) She wants to work closer to home.

        (D) She would like to have more responsibilities.

56. What problem did the woman have?

        (A) She was too nervous to talk aloud.

        (B) Some equipment malfunctioned.

        (C) Some of her slides weren’t ready.

        (D) Some of the board members didn’t show up.

57.  What did the woman do to solve the problem?

        (A) She postponed the presentation.

        (B) She asked for a new projector.

        (C) She took a break in the middle.

        (D) She made some extra copies.

58.  Why does the woman say, “I’m feeling exhausted”?

        (A) Because she didn’t sleep well last night.

        (B) Because there was a natural disaster.

        (C) Because she worked hard for the presentation.

        (D) Because the copy machine was broken.

59.  According to the speakers, what will happen this weekend?

        (A) Workers will be relocated.

        (B) New furniture will be delivered.

        (C) A painting will be purchased.

        (D) An office will be painted.

60.  What is the woman asked to do?

        (A) Choose a paint color.

        (B) Remove items from the desk.

        (C) Open the windows

        (D) Contact the delivery person

61.  What has the man requested that the workers do?

        (A) Use a specific type of product

        (B) Place all the furniture back in its places

        (C) Finish the work in time

        (D) Use some fans to dry off the paint

62.  Why is the woman concerned?

        (A) She is late for her appointment.

        (B) She couldn’t get a loan from a bank.

        (C) The weather has not been nice.

        (D) The train got delayed.

63.  Look at the graphic. When is likely the new departure time for the man’s train?

        (A) 7:30 a.m.

        (B) 8:00 a.m.

        (C) 8:30 a.m.

        (D) 9:00 a.m.

64.  Where does the man work?

        (A) At a weather agency

        (B) At a bank

        (C) At a training center

        (D) At a repair shop

65.  Who most likely are the speakers?

        (A) Interior designers

        (B) Appliance store clerks

        (C) Maintenance crew

        (D) Office receptionists

66.  Look at the graphic. Where is the man currently working?

        (A) On the first floor

        (B) On the second floor

        (C) On the third floor

        (D) On the fourth floor

67.  What are the speakers probably going to do next?

        (A) Move a table

        (B) Install a new lighting fixture

        (C) Fix the machine

        (D) Make a conference call

68.  What information does the woman provide?

        (A) Discount on larger orders

        (B) Designing tips for company logos

        (C) Sales strategy to treat customers

        (D) Availability of different styles and options

69.  What is the man concerned about?

        (A) When the order will be complete

        (B) Where the order will be delivered to

        (C) Who he should contact for more information

        (D) What kind of payment options he has

70.  Look at the graphic. How much will the man’s order cost?

        (A) $300.00

        (B) $500.00

        (C) $700.00

        (D) $1000.00

Part 4

Directions: You will hear some talks given by a single speaker. You will be asked to answer three questions about what the speaker says in each talk. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The talks will not be printed in your test book and will be spoken only one time.

71.  Why is the speaker calling?

        (A) To inquire about employment opportunity

        (B) To find more about packaged tours

        (C) To book a business trip

        (D) To request a price discount

72.  How did the speaker learn about the agency?

        (A) From a newspaper

        (B) From a website

        (C) From an acquaintance

        (D) From a family member

73.  What will the speaker do on Saturday?

        (A) Visiting his family

        (B) Take a history class

        (C) Return from work

        (D) Leave for a trip

74.  What is offered in this advertisement?

        (A) A sale on office equipment

        (B) An extended warranty on mattress

        (C) Reduced prices on a refrigerator

        (D) A service contract for appliances

75.  Why does the man say, “call us day or night, 7 days a week”?

        (A) To sell new appliances to customers

        (B) To emphasize the company’s service

        (C) To encourage to log in their website

        (D) To explain the refund policy

76.  How long is the special offer good for?

        (A) For one day

        (B) For seven days

        (C) For ten days

        (D) For fifteen days

77.  What type of merchandise does the factory produce?

        (A) Ceramic ware

        (B) Electronics

        (C) Packaged food

        (D) Office supplies

78.  Why is the factory getting new equipment?

        (A) To manufacture different products

        (B) To replace broken machinery

        (C) To cut down the production cost

        (D) To increase production

79.  According to the speaker, how will the employees receive training?

        (A) The will take online courses.

        (B) They will take turns.

        (C) They will receive certificates afterwards.

        (D) Someone from the main office will teach them.

80.  What department does the speaker work for?

        (A) Human resources

        (B) Accounting

        (C) Banking

        (D) Purchasing

81.  What does the woman imply when she says, “receipts don’t match the amounts”?

        (A) There has been a scheduling conflict.

        (B) The restaurant complained about the process.

        (C) The discount amount has not been applied.

        (D) Information on receipts is inaccurate.

82.  What does the speaker ask the listener to do?

        (A) Make their payment

        (B) Talk to his supervisor

        (C) Visit her office soon

        (D) Contact her through the phone

83.  Who is the speaker?

        (A) A real estate agent

        (B) A local resident

        (C) A service representative

        (D) A building manager

84.  What does the speaker say her first task will be?

        (A) Communicating well with tenants

        (B) Getting in touch with the city council

        (C) Passing the annual inspection

        (D) Installing new safety equipment

85.  What are the listeners asked to do?

        (A) Introduce themselves to each other

        (B) Give their feedbacks to her

        (C) Call her if there is an emergency

        (D) Make a decision on a certain issue

86.  What are the listeners asked to do?

        (A) Join a nonprofit organization

        (B) Take care of your garden better

        (C) Donate some money

        (D) Plant trees for a cause

87.  Who provided the article that the speaker is distributing?

        (A) A company officer

        (B) A newspaper reporter

        (C) A government official

        (D) A charity organization

88.  What type of information about trees does the article contain?

        (A) Where they should send the donation

        (B) How to protect trees for better environment

        (C) How to volunteer for the on-going projects

        (D) Which environmental agency to contact

89.  Who is Michael Santos?

        (A) A marketing expert

        (B) A design staff

        (C) A corporate executive

        (D) A newspaper reporter

90.  What did Michal Santos announce?

        (A) Introduction of a new line of products

        (B) The construction of a new factory

        (C) A change in product features

        (D) Increased production of a popular product

91.  What does the man imply when he mention, “DW-3000 will be the only car model produced in Australia”?

        (A) Additional safety precautions will be taken in the factory.

        (B) They’re going to expand to Australian auto market.

        (C) They will focus on meeting the demand of one product model.

        (D) They’re going to close down some manufacturing facilities.

92.  What is the purpose of the event?

        (A) To solicit more sponsors

        (B) To inform schedule changes

        (C) To advertisement a particular company

        (D) To publicize job openings

93.  Who is one of the sponsors of the event?

        (A) A employment agency

        (B) A radio station

        (C) A web-designing firm

        (D) A non-profit organization

94.  According to the speaker, what can be found on the website?

        (A) Steps to register in a fair

        (B) Recommendations from the hiring manger

        (C) History of the city’s events being held

        (D) A list of participating organizations

95.  What is the problem with the tunnel?

        (A) The repair work is being conducted.

        (B) There has been an accident.

        (C) The entrance has been blocked.

        (D) The road is being repaved.

96.  Look at the graphic. Which exit are the motorists advised to take?

        (A) Exit 6

        (B) Exit 7

        (C) Exit 8

        (D) Stay on Highway 95

97.  What will the listeners most likely hear next?

        (A) News on road conditions

        (B) Weather updates

        (C) An interview with the police

        (D) An advertisement

98.  What is the announcement about?

        (A) A new store promotion

        (B) A going-out-of-business sale

        (C) A change in payment method

        (D) Recent customer complaints

99.  Who most likely are the listeners?

        (A) Marketing researchers

        (B) Store employees

        (C) Supermarket customers

        (D) Website designers

100. Look at the graphic. What day is the coupon valid on?

        (A) Monday

        (B) Wednesday

        (C) Weekends

        (D) Any of the weekdays

Answer Key

Answer Key

1. (B)     2. (D)     3. (D)     4. (C)     5. (B)

6. (A)     7. (B)     8. (B)     9. (A)     10. (C)

11. (A)     12. (B)     13. (A)     14. (C)     15. (C)

16. (B)     17. (C)     18. (B)     19. (B)     20. (A)

21. (C)     22. (B)     23. (C)     24. (A)     25. (A)

26. (A)     27. (B)     28. (A)     29. (B)     30. (A)

31. (B)     32. (C)     33. (B)     34. (C)     35. (B)

36. (D)     37. (C)     38. (D)     39. (A)     40. (C)

41. (B)     42. (A)     43. (D)     44. (A)     45. (D)

46. (C)     47. (C)     48. (D)     49. (A)     50. (A)

51. (B)     52. (D)     53. (C)     54. (D)     55. (A)

56. (B)     57. (D)     58. (C)     59. (D)     60. (B)

61. (A)     62. (D)     63. (B)     64. (B)     65. (C)

66. (B)     67. (A)     68. (D)     69. (A)     70. (B)

71. (B)     72. (C)     73. (D)     74. (D)     75. (B)

76. (C)     77. (A)     78. (D)     79. (B)     80. (B)

81. (D)     82. (C)     83. (D)     84. (C)     85. (B)

86. (D)     87. (D)     88. (B)     89. (C)     90. (D)

91. (C)     92. (D)     93. (B)     94. (D)     95. (C)

96. (A)     97. (D)     98. (A)     99. (B)     100. (A)