Part 1
Directions: For each question in this part, you will hear four statements about a picture in your test book. When you hear the statements, you must select the one statement that best describes what you see in the picture. Then find the number of the question on your answer sheet and mark your answer. The statements will not be printed in your test book and will be spoken only one time.
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Part 2
Directions: You will hear a question or statement and three responses spoken in English. They will not be printed in your test book and will be spoken only one time. Select the best response to the question or statement and mark the letter (A), (B), or (C) on your answer sheet.
7. Mark your answer on your answer sheet.
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Part 3
Directions: You will hear some conversations between two or more people. You will be asked to answer three questions about what the speakers say in each conversation. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The conversations will not be printed in your test book and will be spoken only one time.
32. Where are the speakers?
(A) In an office
(B) At a restaurant
(C) At the airport
(D) In the parade
33. Why is the traffic jam expected?
(A) Many people are going on a picnic.
(B) Construction is ongoing.
(C) There will be a street parade.
(D) There was an accident on the street.
34. What time will the speakers leave?
(A) At 5 p.m.
(B) At 6 p.m.
(C) At 7 p.m.
(D) At 9 p.m.
35. What is the purpose of the call?
(A) To promote a new service
(B) To make a complaint
(C) To inform a customer of unpaid bills
(D) To confirm a schedule
36. According to the woman, what was the problem?
(A) She was not aware of the new services.
(B) She could not meet the deadline.
(C) She was unfairly treated by a staff member.
(D) She may have forgotten to notify some change.
37. What will the man probably do next?
(A) Call a colleague
(B) Provide her with a discount
(C) Explain the procedure
(D) Update some information
38. Where do the speakers most likely work?
(A) At a bank
(B) At a supermarket
(C) At an employment firm
(D) At a business school
39. What does the man say he wants to do?
(A) Register for a management class
(B) Work as a cashier
(C) Hire a new loan officer
(D) Open a new account
40. What do the women say they will send the man tomorrow?
(A) Handouts from a presentation
(B) Brochures for financial services
(C) An application for the new position
(D) A list of some names
41. Where is the conversation probably taking place?
(A) In a restaurant
(B) In the office
(C) On the street
(D) At the park
42. What does the man say about the restaurant?
(A) It was too expensive.
(B) It was as good as its reputation.
(C) It was below his expectations.
(D) It was far away from the office.
43. What will the speakers probably do?
(A) Go out to eat
(B) Leave for the day
(C) Take a walk
(D) Order some food
44. Where does the woman work?
(A) At a theater
(B) At a dental clinic
(C) At a travel agency
(D) At a restaurant
45. How long did it take for the man to make a reservation?
(A) Three hours
(C) One week
(B) Two weeks
(D) Three weeks
46. What does the man say he will do?
(A) Cancel his appointment with his client
(B) Look for some reviews
(C) Book another time
(D) Finish the work early
47. What is the conversation mainly about?
(A) A vacation trip
(B) Office supply purchase
(C) Changes in personnel
(D) Software installation
48. What does the woman mean when she says, “I knew that he would be promoted soon.”?
(A) She was notified about the news before.
(B) She is very close to Mr. Russell.
(C) She wants to get promoted, too.
(D) She thinks Mr. Russell has worked hard.
49. What will the woman do next?
(A) Call Mr. Russell
(B) Talk to a former colleague
(C) Interview an applicant
(D) Make a reservation
50. Why did the woman invite the man?
(A) To request a refund
(B) To sign a business contract
(C) To obtain more information
(D) To rent some equipment
51. What kind of company does the woman work for?
(A) A shipping company
(B) A heavy equipment company
(C) A real estate agency
(D) A law firm
52. What is the woman most likely to do next?
(A) Give a lecture
(B) Prepare for shipment
(C) Answer the questions
(D) Sign a contract
53. Where most likely are the speakers?
(A) At a bus stop
(B) In an auto repair shop
(C) In an office
(D) On the road
54. According to the woman, when does she expect to be back?
(A) By 5 p.m.
(B) By 6 p.m.
(C) By 6:30 p.m.
(D) By 8 p.m.
55. What does the woman ask the man to do?
(A) Order more parts
(B) Drop her keys off
(C) Close the shop later than usual
(D) Notify any change
56. Who is the man calling?
(A) A business owner
(B) A job applicant
(C) A photographer
(D) A journalist
57. Why does the woman say, “It’s a relief to hear the news”?
(A) She’s been sick for the last few days.
(B) She had applied for this company before.
(C) She is working for a newspaper company.
(D) She was worried she might not get the job.
58. According to the man, why does the woman have to see him?
(A) To complete some documents
(B) To submit a certification
(C) To celebrate an anniversary
(D) To start working
59. What problem are the speakers mainly discussing?
(A) A flight has been canceled.
(B) Tickets are all sold out.
(C) The registration has not been completed.
(D) Hotel rooms are unavailable.
60. What solution does the woman suggest?
(A) Reserving rooms in another area
(B) Postponing a business trip
(C) Calling a travel agent
(D) Taking public transportation
61. What does the man imply when he says, “That makes sense”?
(A) They may be late for the conference.
(B) They may not exceed the budget.
(C) They may have missed the deadline.
(D) The rooms may be too small for the group.
62. What problem does the woman have?
(A) Her presentation materials are inaccessible.
(B) There are a number of mistakes in her report.
(C) The technical support team is out of the office all day.
(D) The meeting is canceled due to the inclement weather.
63. When was the technician supposed to arrive?
(A) This morning
(B) This afternoon
(C) Tomorrow morning
(D) Tomorrow afternoon
64. What will the man do next?
(A) Make a call
(B) Help her presentation
(C) Contact her client
(D) Repair her computer
65. What do the speakers want to do?
(A) Plan a party for customers
(B) Conduct a training session for employees
(C) Mail out some information to participants
(0) Show their appreciation to sponsors
66. What did the organization send out last year?
(A) Thank you cards
(B) Money orders
(C) Picture frames
(0) Monogrammed cups
67. Look at the graphic. What number shows where the gift shop is located?
(A) 1
(B) 2
(C) 3
(0) 4
68. What is the conversation mainly about?
(A) Taking a vacation
(B) Winning a prize
(C) Testing a program
(D) Booking a flight
69. Look at the graphic. In which location has the woman decided to stay longer?
(A) At Bangkok
(B) At Phuket
(C) At Chiangmai
(D) At home
70. What does the woman say was the problem with her vacation?
(A) Her flight was delayed.
(B) She got too much sun.
(C) Her schedule was too tight.
(D) One of her friends got sick.
Part 4
Directions: You will hear some talks given by a single speaker. You will be asked to answer three questions about what the speaker says in each talk. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The talks will not be printed in your test book and will be spoken only one time.
71. When is the report being broadcasted?
(A) In the morning
(B) At noon
(C) In the afternoon
(D) At midnight
72. What is causing the traffic delay?
(A) Road construction
(B) Electric repairs
(C) Bad weather
(D) An accident in a highway
73. What will people hear next?
(A) An interview with the guest
(B) An emergency weather report
(C) A presidential election
(D) An advertisement
74. What is the purpose of the message?
(A) To explain a change in the invoice
(B) To ask for the mailing address
(C) To respond to a customer complaint
(D) To report a problem with the order
75. Why has the product been discontinued?
(A) The style was out of date.
(B) The color was not popular.
(C) The quality was below expectation.
(D) The manufacturer has been changed.
76. What does the speaker suggest the customers do?
(A) Speak with a manager
(B) Cancel the order
(C) Wait for the new model
(D) Visit the store
77. Who most likely is the speaker?
(A) A well-known reporter
(B) A rad.io host
(C) A technical staff
(D) A political commentator
78. Why has the schedule changed?
(A) The election was delayed.
(B) The live performance was cancelled.
(C) A studio is not available at the moment.
(D) Some equipment is not working.
79. What has Barbara Fisher recently done?
(A) She joined a political party.
(B) She wrote a book.
(C) She moved to a suburb.
(D) She received a prestigious award.
80. What is the problem with the fax message?
(A) It is blurring.
(B) It is incomplete.
(C) It has been damaged.
(D) It’s been sent to a wrong place.
81. What has the speaker requested?
(A) Give him a call
(B) Fix the fax machine
(C) Confirm the appointment time
(D) Send the information again.
82. What is Peter asked to do?
(A) Contact Ms. Thompson for help
(B) Deliver the item soon
(C) Check the order form again
(D) Place the coversheet on top of the document
83. Who probably is making this announcement?
(A) A local farmer
(B) A museum administrator
(C) A tour leader
(D) A store manager
84. What can be said about tulips?
(A) They are annual plants.
(B) They are from tropical regions.
(C) They have strange names.
(D) They are the most popular flowers.
85. What does the speaker mean when she says, “I’m going to walk you through”?
(A) The tour will begin soon.
(B) They’ll move to another location.
(C) She’ll distribute some materials.
(D) She’ll give more information about the flowers.
86. Who most likely are the listeners?
(A) Potential customers
(B) New employees
(C) Maintenance staff
(D) Job applicants
87. According to the speaker, what contributes to the company’s good reputation?
(A) Affordable prices
(B) Scenic neighborhood
(C) Convenient location
(D) Capable staff
88. What will the speaker give the listeners after the video?
(A) Individual presentations
(B) A questionnaire
(C) Viewing of the property
(D) Sample products
89. What is the report mainly about?
(A) A city park
(B) A new city hall
(C) Exercising equipment
(D) A public swimming pool
90. Who is Elizabeth Greenfield?
(A) A news reporter
(B) A building architect
(C) A city official
(D) An event coordinator
91. What does the man imply when he says, “She expressed enthusiasm”?
(A) She was eager to go to the park.
(B) She is excited about the new project.
(C) She wants to have a bigger family.
(D) She is happy to be reelected as a mayor.
92. What is the speaker doing?
(A) Introducing an actress of a movie
(B) Explaining precautions before viewing
(C) Selling tickets for an event
(D) Cleaning up the area for the audience
93. What are the listeners asked to do?
(A) Use a mobile phone
(B) Take some notes
(C) Put the receipt in the bag
(D) Discard the trash in the can
94. Look at the graphic. What special gift will be available to a customer with this receipt?
(A) Price discount
(B) Popcorns
(C) Free programs
(D) Autographs by celebrities
95. What will the inspectors do first?
(A) Meet with the supervisors
(B) File a complaint to the authority
(C) Check the updated records
(D) Set up a follow-up meeting
96. Why will the listeners meet next week?
(A) To meet with inspectors
(B) To discuss some results
(C) To learn about the procedures
(D) To train new employees
97. Look at the graphic. Which area should the managers be notified about?
(A) Record keeping procedures
(B) Regular machine maintenance
(C) Safety training for new employees
(D) Aisle cleaning and maintenance
98. What has the speaker finished inspecting?
(A) Street lamps
(B) First aid kits
(C) Electricity lines
(D) Building’s exits
99. Look at the graphic. Where does the man suggest signs to be checked?
(A) Area 1
(B) Area 2
(C) Area 3
(D) Area 4
100. What will the speaker send in his e-mail?
(A) An estimate for the repair job
(B) Suggestions for better conditions
(C) A manual for emergency evacuation
(D) Locations of problematic areas
Answer Key
Answer Key
1. (A) 2. (C) 3. (B) 4. (A) 5. (C)
6. (B) 7. (C] 8. (B) 9. (A) 10. (B)
11. (B) 12. (A) 13. (C) 14. (A) 15. (A)
16. (A) 17. (B) 18. (C) 19. (B) 20. (B)
21. (B) 22. (B) 23. (B) 24. (C) 25. (A)
26. (A) 27. (C) 28. (A) 29. (A) 30. (C)
31. (A) 32. (A) 33. (C) 34. (B) 35. (C)
36. (D) 37. (D) 38. (A) 39. (C) 40. (D)
41. (B) 42. (C) 43. (D) 44. (B) 45. (B)
46. (D) 47. (C) 48. (D) 49. (B) 50. (C)
51. (B) 52. (C) 53. (B) 54. (C) 55. (D)
56. (B) 57. (D) 58. (A) 59. (D) 60. (A)
61. (B) 62. (A) 63. (D) 64. (A) 65. (D)
66. (A) 67. (D) 68. (A) 69. (B) 70. (B)
71. (A) 72. (C) 73. (D) 74. (D) 75. (B)
76. (D) 77. (B) 78. (D) 79. (B) 80. (B)
81. (D) 82. (A) 83. (C) 84. (D) 85. (D)
86. (A) 87. (D) 88. (B) 89. (D) 90. (C)
91. (B) 92. (B) 93. (D) 94. (B) 95. (C)
96. (B) 97. (C) 98. (D) 99. (B) 100. (D)
