Part 1

Directions: For each question in this part, you will hear four statements about a picture in your test book. When you hear the statements, you must select the one statement that best describes what you see in the picture. Then find the number of the question on your answer sheet and mark your answer. The statements will not be printed in your test book and will be spoken only one time.

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Part 2

Directions: You will hear a question or statement and three responses spoken in English. They will not be printed in your test book and will be spoken only one time. Select the best response to the question or statement and mark the letter (A), (B), or (C) on your answer sheet.

7. Mark your answer on your answer sheet.

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28. Mark your answer on your answer sheet.

29. Mark your answer on your answer sheet.

30. Mark your answer on your answer sheet.

31. Mark your answer on your answer sheet.

Part 3

Directions: You will hear some conversations between two or more people. You will be asked to answer three questions about what the speakers say in each conversation. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The conversations will not be printed in your test book and will be spoken only one time.

32.  What problem is the woman calling about?

        (A) A traffic accident

        (B) A malfunctioning vehicle

        (C) A last-minute cancellation

        (D) A late arrival at work

33.  What does the man say he will do?

        (A) Inform a coworker

        (B) Book a meeting room

        (C) Greet a job candidate

        (D) Check the company records

34.  What is the man reminded to do?

        (A) Review a proposal

        (B) Explain a policy

        (C) Check a contact number

        (D) Set up some equipment

35.  Why is the man calling?

        (A) To apologize for an error

        (B) To update a delivery schedule

        (C) To report a missing item

        (D) To inquire about shipping fees

36.  What does the woman ask the man for?

        (A) A phone number

        (B) A confirmation message

        (C) A shipping address

        (D) A tracking code

37.  What is mentioned about the container?

        (A) It was damaged in transit.

        (B) It is made of wood.

        (C) It has fragile items inside.

        (D) It is clearly labeled.

38.  What are the speakers discussing?

        (A) A product’s packing

        (B) A newsletter

        (C) A promotional leaflet

        (D) A Web site

39.  What problem does the woman mention?

        (A) A printer is out of colored ink.

        (B) The design team is unavailable.

        (C) A publishing schedule is not being met.

        (D) The print shop is closed.

40.  What does the man say he will do?

        (A) Get a manager’s approval

        (B) Call a print shop

        (C) Order a new cartridge

        (D) Use a software program

41.  Where is the conversation taking place?

        (A) At a mechanic’s garage

        (B) At a travel agency

        (C) In an airport lounge

        (D) At a car rental agency

42.  What is the woman wondering about?

        (A) Making a payment in advance

        (B) Using a technological device

        (C) Receiving a membership discount

        (D) Changing a reservation

43.  What does the man ask the woman for?

        (A) Her photo ID card

        (B) Her confirmation number

        (C) Her credit card details

        (D) Her original receipt

44.  What is the purpose of the call?

        (A) To request an outstanding payment

        (B) To ask about a lease renewal

        (C) To arrange a home inspection

        (D) To welcome a new customer

45.  What does the man plan to do on Thursday?

        (A) Change apartments

        (B) Take a trip

        (C) Host some visitors

        (D) Stay at home

46.  What is the man asked to do?

        (A) Send a payment first

        (B) Refrain from leaving

        (C) Move some items

        (D) Call back later

47.  What kind of even did the woman plan?

        (A) A board meeting

        (B) A retirement party

        (C) An opening ceremony

        (D) A birthday celebration

48.  What does the man want to know?

        (A) Why the woman did not attend

        (B) Who organized the decorations

        (C) Which business supplied the food

        (D) Where the woman got the tips

49.  What does the woman offer to give the man?

        (A) A list of the food

        (B) A voucher for the next order

        (C) A business card

        (D) A schedule of upcoming events

50.  What does the woman want the man to do?

        (A) Sample a variety of teas

        (B) Watch a demonstration for a teapot

        (C) Hand out flyers about a service

        (D) Carry new products in his store

51.  What does the man suggest about the business’ customers?

        (A) They are interested in tea products.

        (B) They prefer inexpensive items.

        (C) They primarily shop for gifts.

        (D) They know about the woman’s company.

52.  According to the woman, why is the teapot unique?

        (A) It comes in many different sizes.

        (B) It is imported from another country.

        (C) It can be used with fine tea leaves.

        (D) It is made of sturdy materials.

53. What is the man making arrangements for?

        (A) A visit from business executives

        (B) A menu for a corporate dinner

        (C) A lecture for a manufacturing conference

        (D) A presentation for new staff members

54.  Why is the man calling the woman?

        (A) To offer a translation job

        (B) To invite her to a conference

        (C) To recommend a freelancer

        (D) To request a price quote

55.  What does the woman say she will do?

        (A) Recommend a suitable venue

        (B) Reassign some staff to a project

        (C) Refer the man to another worker

        (D) Transfer the call to a supervisor

56. What did the article say about the speakers’ company?

        (A) It has innovative leaders.

        (B) It runs advertisements in magazines.

        (C) It has a lot of employees.

        (D) It has a productive PR department.

57.  According to the man, how could the article benefit the business?

        (A) By increasing sales opportunities

        (B) By promoting a product launch

        (C) By improving client relationships

        (D) By attracting potential employees

58.  What will the woman do next?

        (A) Request additional copies

        (B) Place a recruitment posting

        (C) Post the article on a notice board

        (D) Attempt to get further coverage

59.  What are the speakers mainly talking about?

        (A) Work schedules

        (B) Weekend plans

        (C) Favorite pastimes

        (D) Travel details

60.  What does the man imply when he says, “Count me in”?

        (A) A movie was better than he expected.

        (B) A project needs another team member.

        (C) He wants to participate in the activity.

        (D) Ticket prices have been reduced.

61.  What will the man probably do next?

        (A) Call a theater

        (B) Purchase some tickets

        (C) Read movie reviews

        (D) Print some information

62.  What caused the cancellation of the event?

        (A) A barbecue couldn’t be located.

        (B) The weather conditions are bad.

        (C) Not enough people signed up.

        (D) A room reservation wasn’t made.

63.  Why does the woman say, “Just our luck”?

        (A) She is disappointed with a location.

        (B) She is dissatisfied with a meal.

        (C) She is upset about being inside.

        (D) She is frustrated by some news.

64.  What is suggested about the Rosewood Community Center?

        (A) It will host a community picnic.

        (B) It will be closed for the next few days.

        (C) It is catering the company event.

        (D) It has indoor meeting facilities.

65.  What is the conversation mainly about?

        (A) Eating properly

        (B) Joining a gym

        (C) Losing weight

        (D) Becoming a trainer

66.  Look at the graphic. Which employee will the man be paired with?

        (A) Nancy Bowser

        (B) Scott Dascom

        (C) Nicholas Lowe

        (D) Leah DeVito

67.  What does the man ask about?

        (A) The type of ID needed

        (B) A business opportunity

        (C) The business hours

        (D) A change of address

68.  What kind of event is the man planning?

        (A) An awards ceremony

        (B) A holiday celebration

        (C) A welcome reception

        (D) A retirement party

69.  Why does the man want to make a change?

        (A) An event was postponed.

        (B) Fewer guests are expected.

        (C) Some items are unavailable.

        (D) The budget has been cut.

70.  Look at the graphic. How much will the man spend on roses in total?

        (A) $10

        (B) $15

        (C) $20

        (D) $25

Part 4

Directions: You will hear some talks given by a single speaker. You will be asked to answer three questions about what the speaker says in each talk. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The talks will not be printed in your test book and will be spoken only one time.

71.  What is being announced?

        (A) A community picnic

        (B) A golf club membership

        (C) A sports competition

        (D) A class for children

72.  Why was the event changed?

        (A) A venue was double-booked.

        (B) Very few people have signed up.

        (C) Donations were too low.

        (D) An area has been flooded.

73.  What can listeners do on the Web site?

        (A) Make a charitable donation

        (B) Sign up a group

        (C) View images of a location

        (D) Book seats at the clubhouse

74.  Why does the speaker apologize?

        (A) He submitted a design late.

        (B) He misplaced an important document.

        (C) He hasn’t finished his project.

        (D) He is unable to meet the woman.

75.  What task does the speaker mention?

        (A) Taking some photographs

        (B) Reviewing an ad layout

        (C) Contacting a supervisor

        (D) Writing a magazine article

76.  What is the listener advised to do?

        (A) Call him back later

        (B) Work in the evening

        (C) Consult another coworker

        (D) Get a deadline extension

77.  What is the supermarket celebrating?

        (A) A new product line

        (B) A decade in business

        (C) A change of ownership

        (D) A store relocation

78.  How can customers get a free item?

        (A) By spending above a certain amount

        (B) By entering a prize draw

        (C) By signing up for a membership

        (D) By presenting a coupon from a flyer

79.  What is the last day of the promotion?

        (A) Friday

        (B) Saturday

        (C) Sunday

        (D) Monday

80.  Why are listeners being congratulated?

        (A) For exceeding their sales targets

        (B) For receiving a promotion

        (C) For being elected to the board

        (D) For completing some work early

81.  What are listeners invited to do on Friday?

        (A) Attend a board meeting

        (B) Enjoy some time off

        (C) Sample some refreshments

        (D) Visit the speaker

82.  What will the listeners hear next?

        (A) A report from the accounting team

        (B) A speech from the distribution director

        (C) A new product description

        (D) A series of suggestions from employees

83.  Why is the speaker calling?

        (A) To conduct a patient survey

        (B) To request further details

        (C) To report some results

        (D) To change an appointment

84.  According to the speaker, what has caused a problem?

        (A) An emergency surgery

        (B) A broken pipe

        (C) A water shortage

        (D) An employee absence

85.  What is the listener asked to do?

        (A) Send a copy of a policy

        (B) Confirm a billing address

        (C) Prepare an insurance card

        (D) Make a payment in advance

86.  What is being announced?

        (A) A corporate merger

        (B) An expansion overseas

        (C) A recruitment drive

        (D) An overtime policy

87.  What is mentioned about the distribution department?

        (A) It will be eliminated.

        (B) It will have a new manager.

        (C) It will receive investment funds.

        (D) Its staff wages will be reduced.

88.  How can listeners get more information?

        (A) By checking an e-mail message

        (B) By speaking to a supervisor

        (C) By attending an afternoon meeting

        (D) By reading a bulletin board

89.  Which department does the speaker work in?

        (A) Design

        (B) Sales

        (C) Advertising

        (D) Research and development

90.  What does the speaker indicate about the laptops?

        (A) They have recently been improved.

        (B) They are cheaper than the competitors’ brands.

        (C) They include a complimentary service.

        (D) They are the top-selling item.

91.  What does the speaker mean when she says, “We think this is the best strategy”?

        (A) Employees should set up displays.

        (B) Employees should suggest new features.

        (C) Employees should give demonstrations.

        (D) Employees should distribute brochures.

92.  Where most likely is the talk taking place?

        (A) At an employee orientation

        (B) At a board meeting

        (C) At an industry conference

        (D) At a product demonstration

93.  What does the man mean when he says, “What a treat”?

        (A) He waited for the convention for so long.

        (B) He is looking forward to trying software.

        (C) He is excited about a talk.

        (D) He enjoyed a training session.

94.  What is mentioned about the talk?

        (A) It will start after a short break.

        (B) It will include questions at the end.

        (C) It will cover speech recognition technology.

        (D) It will be followed by a group meal.

95.  What is the purpose of the call?

        (A) To get approval for a change

        (B) To schedule a vet appointment

        (C) To complain about a problem

        (D) To give notice of a shift adjustment

96.  What does the speaker say she has done?

        (A) Reviewed a policy

        (B) Posted a schedule

        (C) Completed a request form

        (D) Contacted other coworkers

97.  Look at the graphic. Who will work late today?

        (A) Debra Arroyo

        (B) Stephanie Lewis

        (C) Walter Hauser

        (D) Roger Cole

98.  Who does the speaker introduce?

        (A) A sculptor

        (B) A singer

        (C) A writer

        (D) An instructor

99.  Look at the graphic. Which book’s profits are donated to a charity?

        (A) The Lone Cyclist

        (B) On My Way

        (C) Silent Brothers

        (D) Waiting Again

100. What will Mr. Black do after the talk?

        (A) Sign autographs

        (B) Take a group picture

        (C) Respond to questions

        (D) Accept an award

Answer Key

Answer Key

01.  (C)   02.  (B)   03.  (D)   04.  (D)   05.  (C)

06.  (A)   07.  (A)   08.  (B)   09.  (C)   10.  (C)

11.  (A)   12.  (B)   13.  (B)   14.  (C)   15.  (A)

16.  (A)   17.  (A)   18.  (C)   19.  (C)   20.  (C)

21.  (B)   22.  (C)   23.  (C)   24.  (A)   25.  (B)

26.  (A)   27.  (B)   28.  (B)   29.  (A)   30.  (C)

31.  (C)   32.  (D)   33.  (C)   34.  (D)   35.  (C)

36.  (D)   37.  (B)   38.  (C)   39.  (A)   40.  (A)

41.  (D)   42.  (B)   43.  (C)   44.  (C)   45.  (B)

46.  (B)   47.  (B)   48.  (C)   49.  (A)   50.  (D)

51.  (A)   52.  (C)   53.  (A)   54.  (A)   55.  (C)

56.  (C)   57.  (D)   58.  (C)   59.  (B)   60.  (C)

61.  (B)   62.  (B)   63.  (D)   64.  (D)   65.  (B)

66.  (C)   67.  (C)   68.  (B)   69.  (B)   70.  (D)

71.  (C)   72.  (D)   73.  (B)   74.  (D)   75.  (B)

76.  (C)   77.  (D)   78.  (A)   79.  (C)   80.  (A)

81.  (B)   82.  (C)   83.  (D)   84.  (B)   85.  (C)

86.  (B)   87.  (A)   88.  (A)   89.  (C)   90.  (A)

91.  (C)   92.  (C)   93.  (D)   94.  (B)   95.  (A)

96.  (D)   97.  (B)   98.  (C)   99.  (C)   100.  (C)

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