Part 1
Directions: For each question in this part, you will hear four statements about a picture in your test book. When you hear the statements, you must select the one statement that best describes what you see in the picture. Then find the number of the question on your answer sheet and mark your answer. The statements will not be printed in your test book and will be spoken only one time.
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Part 2
Directions: You will hear a question or statement and three responses spoken in English. They will not be printed in your test book and will be spoken only one time. Select the best response to the question or statement and mark the letter (A), (B), or (C) on your answer sheet.
7. Mark your answer on your answer sheet.
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Part 3
Directions: You will hear some conversations between two or more people. You will be asked to answer three questions about what the speakers say in each conversation. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The conversations will not be printed in your test book and will be spoken only one time.
32. Who is Mr. Stevens?
(A) A customer service agent
(B) An online shopper
(C) A lighting specialist
(D) A corporate buyer
33. What is the man asked to do?
(A) Give an invoice number
(B) Confirm credit card details
(C) Wait for a return phone call
(D) Explain a complicated process
34. What will the man receive?
(A) A full refund
(B) A lighting control device
(C) An apology letter
(D) A new invoice
35. Where does the man work?
(A) At a community center
(B) At a museum
(C) At a university
(D) At a library
36. What does the woman want to do?
(A) Research modern poets
(B) Purchase a ticket
(C) Conduct some experiments
(D) Sign up for evening classes
37. What does the man offer to do?
(A) Give a private tour
(B) Provide a discount
(C) Send her some materials
(D) Contact a tour guide
38. Where is the conversation taking place?
(A) At a park
(B) At a fitness facility
(C) At an institute
(D) At a medical center
39. What is the man preparing for?
(A) A football tryout
(B) A basketball tournament
(C) An upcoming marathon
(D) A tennis competition
40. What does the woman offer the man?
(A) A class schedule
(B) A private session
(C) A free membership
(D) Some used equipment
41. What problem is the man calling about?
(A) A customer account has been canceled.
(B) An appliance has not arrived.
(C) A machine is missing some parts.
(D) A device is out of order.
42. What does the woman say she will do?
(A) Contact the manufacturer
(B) Send a professional
(C) Replace the faulty item
(D) Look online for a solution
43. What does the woman recommend doing?
(A) Using different model
(B) Removing items from a machine
(C) Contacting a manufacturer’s helpline
(D) Attempting a home repair
44. Where will the woman make a transfer?
(A) Coventry
(B) Leicester
(C) Birmingham
(D) Sheffield
45. What most likely is the man’s job?
(A) Train attendant
(B) Bus driver
(C) Café worker
(D) Tour guide
46. What does the man offer to do?
(A) Guide the woman to her seat
(B) Announce the stop before arrival
(C) Show the woman station signs
(D) Give the woman a map
47. Who most likely is the woman?
(A) A business consultant
(B) A department manager
(C) A senior engineer
(D) A product developer
48. What problem does the woman mention?
(A) The machine isn’t working properly.
(B) A piece has broken off.
(C) She requires new batteries.
(D) She wasn’t given enough time.
49. What does the man suggest doing?
(A) Starting the project over from the beginning.
(B) Consulting with more knowledgeable staff
(C) Begin working on another project
(D) Getting feedback from customers
50. Where does the woman most likely work?
(A) At a shipping company
(B) At a warehouse
(C) At a contracting company
(D) At a consulting firm
51. What is the purpose of the woman’s call?
(A) To change the size of an item
(B) To inquire about delivery options
(C) To check the status of an order
(D) To request pricing information
52. What does the man tell the woman about?
(A) A customization charge
(B) An alternative delivery option
(C) A similar product
(D) Another supplier
53. What did the woman do before work?
(A) Went to the gym
(B) Interviewed a CEO
(C) Visited a client
(D) Purchased a newspaper
54. What does the man say he is thinking about doing?
(A) Subscribing to a publication
(B) Filling a complaint
(C) Ordering an item online
(D) Paying the woman a bonus
55. Why does the man ask the woman to come back later?
(A) To sign some paperwork
(B) To repost on a meeting
(C) To pick up a document
(D) To read a review
56. Why does the woman indicate she is pleased?
(A) She came in first in a prize draw.
(B) She developed a sales pitch.
(C) She recently won a new client.
(D) She reached a maximum bonus.
57. What will be the topic of the woman’s presentations?
(A) Creating memorable advertisements
(B) Analyzing customer needs
(C) Gathering feedback online
(D) Developing new products
58. When will the introductory lecture be given?
(A) On September 1
(B) On September 2
(C) On September 6
(D) On September 10
59. Where is the conversation taking place?
(A) At a furniture store
(B) At an electronics store
(C) At a coffee shop
(D) At a utility company
60. What does the woman imply when she says, “What’s the number”?
(A) An access code isn’t working.
(B) The receipt can be looked up.
(C) She wants to know the machine type.
(D) An account should be opened.
61. What can be inferred about the business?
(A) It doesn’t carry outdated stock.
(B) It has more than one branch.
(C) It sells its goods online.
(D) It extended its hours of operation.
62. What is the conversation mainly about?
(A) An advertising idea
(B) A staff training program
(C) A budget for an event
(D) A room rental
63. Why does the man say, “That’s not necessary”?
(A) He thinks the women work too hard.
(B) He wants to avoid overspending.
(C) He doesn’t need any help.
(D) He believes a problem is avoidable.
64. What do the women imply about Archwood Co.?
(A) It spends a lot of money on advertising.
(B) It is known for its high-quality goods.
(C) It has a product similar to theirs.
(D) It will merge with their company.
65. Why is the woman calling?
(A) To inquire about the menu selection
(B) To make a change to existing arrangements
(C) To file a complaint with the manager
(D) To request a favor from a friend
66. Look at the graphic. What will the seating capacity of the woman’s table be?
(A) 2
(B) 4
(C) 6
(D) 10
67. What will the woman most likely do next?
(A) Contact her friends
(B) Cancel a reservation
(C) Call another restaurant
(D) Cook dinner at home
68. What type of event does the man want to attend?
(A) A band concert
(B) A comedy show
(C) A dance performance
(D) A stage play
69. What does the man inquire about?
(A) The venue’s location
(B) The discount for groups
(C) The fees for booking
(D) The show’s duration
70. Look at the graphic. How much will the man pay per ticket?
(A) $30
(B) $35
(C) $40
(D) $45
Part 4
Directions: You will hear some talks given by a single speaker. You will be asked to answer three questions about what the speaker says in each talk. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The talks will not be printed in your test book and will be spoken only one time.
71. Who most likely is Ted Costello?
(A) A newspaper reporter
(B) A computer scientist
(C) A radio host
(D) A research assistant
72. What does Dr. Alfson specialize in?
(A) Music education
(B) Market research
(C) Mergers and acquisitions
(D) The study of language
73. What will happen on August 4?
(A) Dr. Alfson’s new book will be available.
(B) A new research project will be launched.
(C) The radio will broadcast an interview.
(D) The results of a study will be announced.
74. What caused a performance delay?
(A) A loss of power
(B) Some late arrivals
(C) Malfunctioning equipment
(D) A scheduling error
75. What can listeners do near the entrance?
(A) Get their programs autographed
(B) Enjoy light refreshments
(C) Take photos of performers
(D) Purchase musical recordings
76. What can be found on the back of the program?
(A) Promotional coupons for events
(B) An explanation of an exchange policy
(C) A description of an upcoming show
(D) Information about becoming a member
77. Who is the speaker talking about?
(A) A presenter
(B) A public official
(C) A researcher
(D) A donor
78. How will the funding be used?
(A) To give assistance to needy youth
(B) To purchase modern technology
(C) To distribute critical information
(D) To advise new businesses
79. What will occur on November 12?
(A) A donation will be given.
(B) A special dinner will be held.
(C) An achievement test will be taken.
(D) A grand opening will be organized.
80. Who is the speaker leaving a message for?
(A) A customer service agent
(B) A store manager
(C) An appliance manufacturer
(D) A sales representative
81. Why did the speaker make the call?
(A) She needs to have a device repaired.
(B) She hopes to exchange an appliance.
(C) She is complaining about a late delivery.
(D) She wants to praise a staff member.
82. What does the speaker say she will do?
(A) Tell her friends about the business
(B) Purchase a matching washing machine
(C) Provide a favorable review
(D) Order some products for her company
83. What is the research focused on?
(A) How sleep improves memory
(B) How caffeine influences mood
(C) How a certain substance affects sleep
(D) How fast a treatment works
84. How long will volunteers be needed?
(A) For two days
(B) For one week
(C) For one month
(D) For two months
85. What are participants expected to do?
(A) Avoid high stress levels
(B) Keep a written record
(C) Visit the clinic weekly
(D) Take medication regularly
86. What type of project is the speaker calling about?
(A) Painting a vehicle
(B) Renovating a basement
(C) Replacing a roof
(D) Decorating a living room
87. What problem does the speaker mention to the listener?
(A) A supplier doesn’t have the right item.
(B) The company cannot take on new clients.
(C) The price of materials has increased.
(D) There will be a lack of employees.
88. What does the speaker offer to do?
(A) Give the listener a discount
(B) Cancel a service contract
(C) Visit the customer in person again
(D) Send a worker on the weekend
89. Who most likely is the speaker addressing?
(A) Job applicants
(B) Contest entrants
(C) Marketing students
(D) New staff members
90. What does the speaker mean when he says, “Let’s get to that”?
(A) Some responsibilities will be explained.
(B) A campaign is expected to succeed.
(C) Some goals are likely to be achieved.
(D) The group will move to another place.
91. What will the speaker do next?
(A) Introduce Mr. Eldon to the trainees
(B) Explain how to resolve problems
(C) Show a video of past advertisements
(D) Distribute some instructional materials
92. What is the purpose of the advertisement?
(A) To promote a grand opening
(B) To introduce a new chef
(C) To announce menu changes
(D) To report a change in ownership
93. Where is the business located?
(A) Opposite a residential building
(B) In the city center
(C) Near a shopping mall
(D) Next to a department store
94. What does the woman mean when she says, “Here’s the answer”?
(A) She is endorsing a professional chef.
(B) She is reviewing a particular dish.
(C) She is recommending a business.
(D) She is confirming a location.
95. What is the purpose of the speaker’s call?
(A) To confirm moving details
(B) To request advanced payment
(C) To reserve a transportation service
(D) To inquire about a moving date
96. Look at the graphic. What is now incorrect?
(A) The address
(B) The arrival time
(C) The estimated completion
(D) The payment
97. What is Mr. Landers instructed to do?
(A) Complete a review form
(B) Pay an employee on the scheduled day
(C) Send confirmation of an address
(D) Present a document to a crew member
98. What is the speaker talking about?
(A) A medical conference
(B) A technology exhibition
(C) A political convention
(D) A career fair
99. What will the listeners probably do next?
(A) Read a brochure
(B) Watch a presentation
(C) Reserve a booth
(D) Register for activities
100. Look at the graphic. How much does the speaker plan to spend on the rental?
(A) $750
(B) $950
(C) $1,600
(D) $2,800
Answer Key
Answer Key
01. (A) 02. (C) 03. (B) 04. (A) 05. (B)
06. (C) 07. (B) 08. (C) 09. (B) 10. (C)
11. (B) 12. (A) 13. (B) 14. (C) 15. (A)
16. (B) 17. (A) 18. (B) 19. (C) 20. (C)
21. (A) 22. (B) 23. (C) 24. (C) 25. (B)
26. (B) 27. (C) 28. (B) 29. (A) 30. (A)
31. (A) 32. (B) 33. (A) 34. (B) 35. (D)
36. (A) 37. (A) 38. (B) 39. (C) 40. (A)
41. (D) 42. (B) 43. (B) 44. (C) 45. (A)
46. (D) 47. (D) 48. (A) 49. (B) 50. (C)
51. (D) 52. (B) 53. (D) 54. (A) 55. (C)
56. (D) 57. (B) 58. (B) 59. (B) 60. (C)
61. (B) 62. (C) 63. (B) 64. (C) 65. (B)
66. (D) 67. (A) 68. (C) 69. (D) 70. (D)
71. (C) 72. (D) 73. (A) 74. (B) 75. (D)
76. (D) 77. (D) 78. (A) 79. (B) 80. (B)
81. (D) 82. (A) 83. (C) 84. (B) 85. (B)
86. (B) 87. (D) 88. (A) 89. (D) 90. (A)
91. (C) 92. (A) 93. (A) 94. (C) 95. (A)
96. (C) 97. (D) 98. (A) 99. (A) 100. (C)
