Part 1
Directions: For each question in this part, you will hear four statements about a picture in your test book. When you hear the statements, you must select the one statement that best describes what you see in the picture. Then find the number of the question on your answer sheet and mark your answer. The statements will not be printed in your test book and will be spoken only one time.
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Part 2
Directions: You will hear a question or statement and three responses spoken in English. They will not be printed in your test book and will be spoken only one time. Select the best response to the question or statement and mark the letter (A), (B), or (C) on your answer sheet.
7. Mark your answer on your answer sheet.
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Part 3
Directions: You will hear some conversations between two or more people. You will be asked to answer three questions about what the speakers say in each conversation. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The conversations will not be printed in your test book and will be spoken only one time.
32. What is the man trying to do?
(A) Pick up a vehicle
(B) Make a booking
(C) Upgrade a computer
(D) Purchase a van
33. What did the man forget to bring?
(A) His driver’s license
(B) His credit card
(C) His confirmation number
(D) His sales slip
34. What does the woman say she will do?
(A) Give the man an upgrade
(B) Search a database for information
(C) Take the vehicle
(D) Speak with her manager
35. Why did the woman go to Harold’s office?
(A) To set up a meeting
(B) To ask for the day off
(C) To give a product demonstration
(D) To drop off some paperwork
36. Why is Harold unavailable?
(A) He is talking to a client.
(B) He is in another state.
(C) He is on a conference call.
(D) He is working on a proposal.
37. What will the woman most likely do next?
(A) Leave for the day
(B) Pick up a client at the airport
(C) Conduct a discussion
(D) Show the clients around the office
38. Why is the man calling?
(A) To renew a subscription
(B) To complain about a mistake
(C) To apply for a position
(D) To ask about a price
39. Why does the woman apologize?
(A) A procedure has changed.
(B) A discount does not apply.
(C) A warranty is no longer valid.
(D) The ordered item is unavailable.
40. According to the woman, what will she do?
(A) Arrange a delivery
(B) Give the man a discount
(C) Mail a bill
(D) Send a document
41. Who most likely is the woman?
(A) A cashier
(B) A restaurant manager
(C) A rental car agent
(D) A store owner
42. How did the men learn about the business?
(A) From a newspaper article
(B) From a radio report
(C) From a tour brochure
(D) From an online advertisement
43. What does the woman say will happen around July?
(A) A special sale will be held.
(B) A new branch will open.
(C) A restaurant will relocate.
(D) An extended menu will be available.
44. Where do the speakers most likely work?
(A) At an electronics manufacturer
(B) At a computer software maker
(C) At an advertising agency
(D) At a clothing store
45. What product are the speakers talking about?
(A) Computer software
(B) Speakers
(C) Clothing
(D) Music CDs
46. What selling point does the man emphasize about the product?
(A) It comes in many sizes.
(B) It comes in several colors.
(C) It has a low price.
(D) It is small.
47. What is the man calling about?
(A) Filling an order
(B) Referring a potential client
(C) Changing a menu
(D) Making a payment
48. What does the woman imply when she says, “The client made a direct request to me”?
(A) Her business is understaffed.
(B) A change is not possible.
(C) A vegetarian dish is needed.
(D) An order is incorrect.
49. What does the man say he will do next?
(A) Ship an order out immediately
(B) Use express mail
(C) Arrange for a meeting
(D) Contact some businesses
50. What did the main win a prize for?
(A) Signing the most new customers
(B) Having the highest sales figures
(C) Finishing a project under budget
(D) Providing the best customer service
51. What will the man do this weekend?
(A) Go on a trip
(B) Attend a family event
(C) See an opera
(D) Join a fitness center
52. According to the man, what will he do with the prize?
(A) Hang it on a wall in his office
(B) Use it at a later time
(C) Exchange it for something else
(D) Offer it to another person
53. What does the woman say about the product?
(A) It is break-resistant.
(B) It is energy efficient.
(C) It is very popular.
(D) It is reasonably priced.
54. Why is the man concerned?
(A) His team is understaffed.
(B) His office needs to be expanded.
(C) A competitor is increasing its production.
(D) Some of the equipment is outdated.
55. What is the man asked to do on Thursday?
(A) Work overtime
(B) Visit the factory
(C) Take part in a meeting
(D) Submit an expansion proposal
56. Which field do the speakers most likely work in?
(A) Architecture
(B) Interior decorating
(C) Finance
(D) Web design
57. What does the woman suggest doing?
(A) Expanding to a new location
(B) Extending operating hours
(C) Hiring an accountant
(D) Revising a timeline
58. What does the man say he will do next?
(A) Call a coworker
(B) Set up an appointment
(C) Hand in an invoice
(D) Schedule a seminar
59. Why is the man at Wallace Advertising?
(A) For a performance review
(B) For a product demonstration
(C) For a job interview
(D) For a client presentation
60. What does the man say his specialty is?
(A) Creating designs for billboards
(B) Making printed advertisements
(C) Adopting environmentally friendly policies
(D) Using cost-efficient business solutions
61. What does the man say he appreciate about Wallace Advertising?
(A) The company uses advanced technology.
(B) The company has offices around the world.
(C) The company values its employees.
(D) The company only hires top people.
62. Look at the graphic. Which number on the order form must be updated?
(A) 2
(B) 4
(C) 15
(D) 60
63. Who is Greg Powell?
(A) A hotel employee
(B) A conference speaker
(C) A conference coordinator
(D) A company manager
64. What will the woman most likely do next?
(A) Get extra chairs
(B) Send a bill
(C) Print a document
(D) Revise a schedule
65. What problem does the man mention?
(A) A shipment of clothing is delayed.
(B) More storage room is required.
(C) A few price tags are incorrect.
(D) Some products are not selling well.
66. Look at the graphic. Which shelf will the woman organize today?
(A) Shelf 1
(B) Shelf 2
(C) Shelf 3
(D) Shelf 4
67. What does the man ask the woman to do?
(A) Print some posters
(B) Sign for a delivery
(C) Hang some printed advertisements
(D) Contact a local supplier
68. What type of product are the speakers talking about?
(A) A cellphone
(B) A laptop
(C) A printer
(D) A projector
69. Look at the graphic. Which restriction does the man refer to?
(A) Restriction 1
(B) Restriction 2
(C) Restriction 3
(D) Restriction 4
70. What does the woman say she will do next?
(A) File a complaint
(B) Buy a new product
(C) Visit the store
(D) Get a price estimate
Part 4
Directions: You will hear some talks given by a single speaker. You will be asked to answer three questions about what the speaker says in each talk. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The talks will not be printed in your test book and will be spoken only one time.
71. What industry does the speaker most likely work in?
(A) Advertising
(B) Shipping
(C) Manufacturing
(D) Catering
72. What is the speaker mainly talking about?
(A) A revised budget
(B) A delay in a project
(C) A sales campaign
(D) A product defect
73. What are the listeners asked to do?
(A) Come up with ideas
(B) Contact some clients
(C) Reschedule their meetings
(D) Go over a schedule
74. What is the speaker preparing?
(A) A trade fair
(B) A going-away party
(C) A reception for new hires
(D) A company-wide training
75. What does the speaker imply when she says, “There are more than 150 people coming”?
(A) A suggested venue is too small.
(B) An event is going to be successful.
(C) A catering order needs to be changed.
(D) More seating should be added to the event.
76. What does the speaker want to do on Thursday?
(A) Meet a colleague
(B) Visit a location
(C) Take the day off
(D) Work from home
77. Where do the listeners probably work?
(A) At a shipbuilding yard
(B) At a shipping warehouse
(C) At a manufacturing plant
(D) At an airport
78. What does the speaker imply when he says, “There’s now a form to complete on the Internet”?
(A) Supplies can be ordered online.
(B) A problem has been fixed.
(C) A shipment must be sent soon.
(D) Customers are satisfied.
79. What will the speaker do every Friday?
(A) Give forms to employees to fill out
(B) Make a summary of feedback
(C) Take inventory of the warehouse
(D) Leave some comments on the board.
80. What type of business recorded the message?
(A) A delivery company
(B) An architectural firm
(C) A plumbing service
(D) A construction company
81. What does the speaker say about the office?
(A) It is being renovated.
(B) It has relocated to a new location.
(C) It has changed its hours of operation.
(D) It is closed for a national holiday.
82. What are potential clients instructed to do?
(A) Send a text message
(B) Send an e-mail
(C) Visit the office
(D) Complete an online form
83. What is the main topic of the broadcast?
(A) A road opening
(B) A hike in bus fares
(C) A transit card
(D) A new bus route
84. According to the broadcast, why are some people happy with a change?
(A) It will improve convenience.
(B) It will save people money.
(C) It will reduce heavy traffic.
(D) It will decrease fares.
85. What does the speaker say will take place in May?
(A) A new policy will be evaluated.
(B) A service will be expanded.
(C) A new lane will be added to the road.
(D) A bus route will be closed.
86. What kind of equipment has just been installed?
(A) Projectors
(B) Fax machines
(C) Computers
(D) Copy machines
87. What features of the products does the speaker emphasize?
(A) It is secure.
(B) It is simple to use.
(C) It is affordable.
(D) It is durable.
88. Why does the speaker say, “Remember that they’re pretty busy”?
(A) To inform the listeners that a department is understaffed
(B) To point out that employees are overworked
(C) To tell the listeners to take care of their own problems
(D) To encourage the listeners to be patient
89. Where does the speaker most likely work?
(A) At a car manufacturing plant
(B) At an auto repair shop
(C) At an automobile dealership
(D) At a car rental service
90. What did the survey collect information about?
(A) Price levels
(B) Interest in new car lines
(C) Customer satisfaction
(D) Safety practices
91. What incentive did the company provide for completing the survey?
(A) A car wash for free
(B) A free car accessory
(C) A product upgrade
(D) A discount coupon
92. What is the main topic of the broadcast?
(A) Attracting investors
(B) Creating a new business
(C) Cost-effective marketing
(D) Negotiating contracts
93. What does the speaker imply when she says, “His business has become quite successful”?
(A) A strategy is effective.
(B) A guest speaker owns a large ad agency.
(C) A business is very well known.
(D) A consultant’s fee is high.
94. According to the speaker, what will happen next?
(A) There will be a weather update.
(B) A guest will provide some information.
(C) There will be a commercial break.
(D) A new line of products will be discussed.
95. Who most likely is the speaker?
(A) An interior designer
(B) An event organizer
(C) A store manager
(D) A technician
96. What does the speaker say about the company’s products?
(A) They should be monitored closely.
(B) They must be mailed separately.
(C) They will be centrally located.
(D) They ought to be put in glass cases.
97. Look at the graphic. Which area was added?
(A) Area 1
(B) Area 2
(C) Area 3
(D) Area 4
98. Who is this talk intended for?
(A) Repair technicians
(B) Television station executives
(C) Call center representatives
(D) Web site designers
99. Look at the graphic. According to the speaker, which package is the best?
(A) Package 1
(B) Package 2
(C) Package 3
(D) Package 4
100. What incentive is given to the listeners?
(A) Extra pay
(B) Paid vacation
(C) A free trip
(D) A free cable television service
Answer Key
Answer Key
01. (D) 02. (C) 03. (D) 04. (D) 05. (D)
06. (A) 07. (C) 08. (B) 09. (B) 10. (A)
11. (B) 12. (C) 13. (B) 14. (A) 15. (B)
16. (B) 17. (C) 18. (B) 19. (A) 20. (B)
21. (C) 22. (C) 23. (A) 24. (C) 25. (A)
26. (B) 27. (A) 28. (A) 29. (C) 30. (B)
31. (C) 32. (A) 33. (C) 34. (B) 35. (D)
36. (A) 37. (C) 38. (A) 39. (B) 40. (D)
41. (B) 42. (A) 43. (B) 44. (C) 45. (B)
46. (D) 47. (A) 48. (B) 49. (D) 50. (B)
51. (A) 52. (D) 53. (C) 54. (A) 55. (C)
56. (D) 57. (C) 58. (B) 59. (C) 60. (A)
61. (C) 62. (D) 63. (B) 64. (C) 65. (B)
66. (A) 67. (C) 68. (B) 69. (B) 70. (D)
71. (A) 72. (B) 73. (D) 74. (B) 75. (A)
76. (A) 77. (B) 78. (B) 79. (B) 80. (B)
81. (A) 82. (B) 83. (C) 84. (A) 85. (B)
86. (D) 87. (A) 88. (D) 89. (C) 90. (C)
91. (A) 92. (C) 93. (A) 94. (B) 95. (B)
96. (C) 97. (D) 98. (C) 99. (C) 100. (A)