Part 1

Directions: For each question in this part, you will hear four statements about a picture in your test book. When you hear the statements, you must select the one statement that best describes what you see in the picture. Then find the number of the question on your answer sheet and mark your answer. The statements will not be printed in your test book and will be spoken only one time.

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Part 2

Directions: You will hear a question or statement and three responses spoken in English. They will not be printed in your test book and will be spoken only one time. Select the best response to the question or statement and mark the letter (A), (B), or (C) on your answer sheet.

7. Mark your answer on your answer sheet.

8. Mark your answer on your answer sheet.

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27. Mark your answer on your answer sheet.

28. Mark your answer on your answer sheet.

29. Mark your answer on your answer sheet.

30. Mark your answer on your answer sheet.

31. Mark your answer on your answer sheet.

Part 3

Directions: You will hear some conversations between two or more people. You will be asked to answer three questions about what the speakers say in each conversation. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The conversations will not be printed in your test book and will be spoken only one time.

32.  What problem are the speakers discussing?

        (A) A technician has not arrived.

        (B) Some equipment is not functioning.

        (C) Supplies have not been ordered.

        (D) Prices have increased lately.

33.  Where do the speakers most likely work?

        (A) At a manufacturing plant

        (B) At a computer store

        (C) At a garage

        (D) At a printing store

34.  What does the man ask the woman to do?

        (A) Arrange some supplies

        (B) Install some new equipment

        (C) Order some items

        (D) Confirm the inventory

35.  Who most likely is the woman?

        (A) An architect

        (B) A landscaping crew

        (C) A construction worker

        (D) A real estate agent

36.  Why does the woman say, “I’ll be here until late in the evening”?

        (A) To offer some help

        (B) To provide her schedule

        (C) To confirm an assignment

        (D) To turn down a request

37.  What does the man say he will do next?

        (A) Check a schedule

        (B) Contact a client

        (C) Plant some trees

        (D) Visit a customer

38.  What products is the woman shopping for?

        (A) Cash registers

        (B) Supply cabinets

        (C) Light fixtures

        (D) Storage racks

39.  What product feature is the woman interested in?

        (A) Design

        (B) Energy efficiency

        (C) Durability

        (D) Size

40.  What does the man advise the woman about?

        (A) Availability

        (B) Space requirements

        (C) Installation time

        (D) Length of warranty

41.  What is the woman’s job?

        (A) Librarian

        (B) Professor

        (C) Publisher

        (D) Artist

42.  What does the man say about some materials?

        (A) They cannot be taken out of a building.

        (B) They are available online.

        (C) They can be viewed for a price.

        (D) They have not been translated into English.

43.  What will the man do next?

        (A) Open the archives

        (B) Submit an application

        (C) Make a reservation

        (D) Transfer a phone call

44.  What are the speakers discussing?

        (A) Hiring new employees

        (B) Finding a different supplier

        (C) Developing a marketing strategy

        (D) Responding to a review

45.  What does the man say about some merchandise?

        (A) It is handmade.

        (B) It is reasonably priced.

        (C) It can be ordered online.

        (D) It has been discounted.

46.  What does the woman suggest doing?

        (A) Putting some ads in newspapers

        (B) Posting pictures on social media sites

        (C) Offering a discount to some customers

        (D) Requesting feedback from customers

47.  What did the man recently do?

        (A) He went on a business trip.

        (B) He moved to a new location.

        (C) He disposed of some furniture.

        (D) He started his own business.

48.  Why does the woman suggest that the man visit a certain store?

        (A) It provides good customer service.

        (B) It is within walking distance of work.

        (C) It gives free estimates.

        (D) It has reduced prices.

49.  What does the woman say she will do?

        (A) Use a car rental service

        (B) Purchase a truck

        (C) Forward some documents

        (D) Talk to a coworker

50.  What does the man thank the woman for?

        (A) Conducting interviews

        (B) Reporting a mistake

        (C) Meeting a deadline

        (D) Attending a conference

51.  What does the man say is planned for next week?

        (A) A training session

        (B) Some job interviews

        (C) A visit by a senior manager

        (D) A sales meeting

52.  What does the woman ask about?

        (A) The opportunity to meet a client

        (B) The details of a proposal

        (C) The chances of taking time off

        (D) The possibility of a promotion

53. Where do the speakers work?

        (A) At a newspaper

        (B) At a real estate agency

        (C) At a publishing house

        (D) At an accounting firm

54.  What does the man say happened last month?

        (A) New items were released.

        (B) Some contracts were signed.

        (C) Some famous authors gave lectures.

        (D) A new book was published.

55.  What will Cathy do next?

        (A) Complete some paperwork

        (B) Guide tourists to an attraction

        (C) Hold an orientation for new hires

        (D) Take a tour of the office

56. Where do the speakers most likely work?

        (A) At an automobile manufacturer

        (B) At a car dealership

        (C) At a gas station

        (D) At an auto repair shop

57.  What problem does the woman report?

        (A) The car assembly line is understaffed.

        (B) Some equipment is not operating properly.

        (C) A product does not have an attractive appearance.

        (D) A team is running behind schedule.

58.  What will the speakers most likely do next?

        (A) Contact a different supplier

        (B) Change the timeline of a project

        (C) Increase the funds in a budget

        (D) extend the hours of operation

59.  What industry do the speakers most likely work in?

        (A) Finance

        (B) Publishing

        (C) Shipping

        (D) Manufacturing

60.  What is the problem?

        (A) A due date has passed.

        (B) A design does not look good.

        (C) A name was misspelled.

        (D) An article needs proofreading.

61.  What does the woman say she will do tomorrow?

        (A) Submit a new sample

        (B) Speak with a designer

        (C) Make some repairs

        (D) Call a print shop

62.  Where does the man most likely work?

        (A) In the security office

        (B) In the laboratory

        (C) In the information desk

        (D) In the mailroom

63.  Look at the graphic. Which error code does the access card have?

        (A) Access restricted

        (B) Printer error

        (C) Damaged card

        (D) Copier malfunctions

64.  What will the woman do this afternoon?

        (A) She will complete a report.

        (B) She will give a presentation.

        (C) She will pick up an access card.

        (D) She will greet a client.

65.  What problem does the woman have?

        (A) She has not purchased a ticket yet.

        (B) Her train has been delayed.

        (C) She is going the wrong direction.

        (D) She boarded the wrong train.

66.  Look at the graphic. At which station should the woman change trains?

        (A) Randolph

        (B) Hope

        (C) Richmond

        (D) Vidalia

67.  Why is the woman in a hurry?

        (A) She is going to be late for work.

        (B) She has to demonstrate a product.

        (C) She has to make a conference call.

        (D) She has to catch an express train.

68.  Look at the graphic. What time do the speakers plan to arrive?

        (A) At 12:30 P.M.

        (B) At 3:30 P.M.

        (C) At 6:30 P.M.

        (D) At 9:30 P.M.

69.  Why does the woman say the musical is so popular?

        (A) It was composed by a local resident.

        (B) It features some famous performers.

        (C) It has been performed around the country.

        (D) It has received excellent reviews.

70.  What does the woman suggest they do before the musical?

        (A) Purchase tickets

        (B) Have a meal

        (C) Complete a report

        (D) Meet some neighbors

Part 4

Directions: You will hear some talks given by a single speaker. You will be asked to answer three questions about what the speaker says in each talk. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The talks will not be printed in your test book and will be spoken only one time.

71.  What is being advertised?

        (A) Classes for professionals

        (B) A career fair

        (C) Time management workshop

        (D) A seminar on online marketing

72.  What advantage is mentioned?

        (A) A free class

        (B) A variety of courses

        (C) A convenient schedule

        (D) An affordable fee

73.  What can the listeners win in a contest?

        (A) A textbook

        (B) A discounted rate

        (C) A computer

        (D) Plane tickets

74.  Which department in Spring field City recorded the message?

        (A) Maintenance

        (B) Construction

        (C) Engineering

        (D) Sanitation

75.  According to the message, why is it taking longer to complete a process?

        (A) There has been an increase in applications.

        (B) Several employees are out of the office.

        (C) Some computer files were recently deleted.

        (D) There is not enough money in a budget.

76.  According to the message, what are the listeners reminded to do?

        (A) Turn in some blueprints

        (B) Confirm a mailing address

        (C) Pay an application fee

        (D) Register a company’s name

77.  What does the speaker imply when she says, “I’m sure you’ll all be able to begin your shift on time”?

        (A) Shifts should not be changed.

        (B) A meeting will not be very long.

        (C) Some customers have complained.

        (D) Employees should not be late for work.

78.  According to the speaker, what happened last Friday?

        (A) A new hairstylist was hired.

        (B) A hair salon had a sale on beauty products.

        (C) A consultant evaluated a business.

        (D) A shipment of products arrived.

79.  What does the speaker say they will do tomorrow?

        (A) Help unload beauty products

        (B) Learn to work as a team

        (C) Try to recruit new clients

        (D) Practice selling salon products

80.  Where does the talk take place?

        (A) At a school

        (B) On a bus

        (C) In a museum

        (D) At a park

81.  What does the speaker recommend?

        (A) Seeing a film

        (B) Buying souvenirs

        (C) Purchasing tickets

        (D) Using a tour map

82.  What does the speaker ask the listeners to do?

        (A) Use some audio equipment

        (B) Refrain from taking pictures

        (C) Provide feedback

        (D) Silence their phones

83.  Which department does the speaker work in?

        (A) Production

        (B) Sales

        (C) Marketing

        (D) Costume Design

84.  What does the speaker want the listeners to do at the meeting?

        (A) Brainstorm ideas

        (B) Rehearse a performance

        (C) Discuss items to order

        (D) Review promotional materials

85.  What will the speaker do next?

        (A) Hand out some printed advertisements

        (B) Present some information about a performance

        (C) Introduce the cast of a performance

        (D) Check on the stage designs being used

86.  Why does the speaker apologize?

        (A) An application process was hard.

        (B) A meeting time has been changed.

        (C) A presentation was postponed.

        (D) A schedule was not correct.

87.  What is Tina Willis’s job?

        (A) University professor

        (B) Newspaper reporter

        (C) Event planner

        (D) Consultant

88.  What will Tina Willis talk about?

        (A) Collaboration skills

        (B) Advertising methods

        (C) Computer programming

        (D) Workplace efficiency

89.  What did the speaker receive an inquiry about?

        (A) Ordering some uniforms in bulk

        (B) Customizing some work clothes

        (C) Repairing some equipment

        (D) Attending a theatrical event

90.  Why does the speaker offer to waive a requirement?

        (A) The listener was referred by his colleague.

        (B) The listener recently started a business.

        (C) The listener is a long-time regular customer.

        (D) The listener signed a long-term contract.

91.  What is leading to a delay?

        (A) The business is understaffed.

        (B) A computer file was not saved.

        (C) An image has come out blurry.

        (D) An image must be reformatted.

92.  What type of business do the listeners work for?

        (A) A construction company

        (B) An architectural firm

        (C) An airline

        (D) A software design firm

93.  According to the speaker, how can the listeners cut costs?

        (A) By purchasing supplies in bulk

        (B) By purchasing energy-efficient equipment

        (C) By having meetings online

        (D) By choosing a reasonable vendor

94.  What does the speaker imply when she says, “Are all of your computers on?

        (A) She will give a demonstration.

        (B) She wonders if the maintenance was effective.

        (C) She does not want to waste energy.

        (D) She needs to purchase software.

95.  What will happen at the company next week?

        (A) New software will be installed.

        (B) New employees will be hired.

        (C) A factory will be renovated.

        (D) Some software will be upgraded.

96.  Look at the graphic. What department does the speaker work in?

        (A) Accounting

        (B) Human Resources

        (C) Maintenance

        (D) Shipping

97.  What will take place at 1:30?

        (A) A catered lunch

        (B) An orientation session

        (C) A question-and-answer period

        (D) Meetings with each supervisor

98.  What type of business does the speaker work for?

        (A) A supermarket chain

        (B) A market research firm

        (C) A food manufacturer

        (D) A financial services firm

99.  Look at the graphic. According to the speaker, which category should have more shelf space?

        (A) Fruits and vegetables

        (B) Frozen goods

        (C) Meat

        (D) Canned goods

100. What does the speaker say she will do?

        (A) Speak with some supervisors

        (B) Sample some food items

        (C) Interview some job applicants

        (D) Ask vendors for new products

Answer Key

Answer Key

01.  (D)   02.  (C)   03.  (A)   04.  (A)   05.  (B)

06.  (B)   07.  (C)   08.  (C)   09.  (C)   10.  (A)

11.  (A)   12.  (B)   13.  (A)   14.  (C)   15.  (B)

16.  (A)   17.  (A)   18.  (B)   19.  (C)   20.  (B)

21.  (B)   22.  (B)   23.  (C)   24.  (A)   25.  (B)

26.  (A)   27.  (C)   28.  (C)   29.  (B)   30.  (B)

31.  (A)   32.  (B)   33.  (A)   34.  (D)   35.  (B)

36.  (D)   37.  (A)   38.  (C)   39.  (A)   40.  (B)

41.  (B)   42.  (A)   43.  (D)   44.  (C)   45.  (A)

46.  (C)   47.  (B)   48.  (D)   49.  (D)   50.  (C)

51.  (B)   52.  (D)   53.  (C)   54.  (B)   55.  (D)

56.  (A)   57.  (B)   58.  (B)   59.  (B)   60.  (B)

61.  (A)   62.  (A)   63.  (C)   64.  (B)   65.  (D)

66.  (B)   67.  (B)   68.  (C)   69.  (A)   70.  (B)

71.  (A)   72.  (C)   73.  (C)   74.  (B)   75.  (A)

76.  (A)   77.  (B)   78.  (C)   79.  (D)   80.  (C)

81.  (A)   82.  (D)   83.  (C)   84.  (A)   85.  (B)

86.  (D)   87.  (A)   88.  (A)   89.  (B)   90.  (B)

91.  (D)   92.  (B)   93.  (C)   94.  (A)   95.  (A)

96.  (B)   97.  (A)   98.  (A)   99.  (C)   100.  (A)

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