Part 1
Directions: For each question in this part, you will hear four statements about a picture in your test book. When you hear the statements, you must select the one statement that best describes what you see in the picture. Then find the number of the question on your answer sheet and mark your answer. The statements will not be printed in your test book and will be spoken only one time.
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Part 2
Directions: You will hear a question or statement and three responses spoken in English. They will not be printed in your test book and will be spoken only one time. Select the best response to the question or statement and mark the letter (A), (B), or (C) on your answer sheet.
7. Mark your answer on your answer sheet.
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Part 3
Directions: You will hear some conversations between two or more people. You will be asked to answer three questions about what the speakers say in each conversation. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The conversations will not be printed in your test book and will be spoken only one time.
32. What kind of business does the woman work for?
(A) An advertising agency
(B) A law firm
(C) A magazine publisher
(D) A radio station
33. What is the purpose of the woman’s call?
(A) To agree on a commission
(B) To recruit people for an ad
(C) To suggest using a new service
(D) To get permission to use a song
34. What does the man ask for?
(A) A billing address
(B) A musician’s name
(C) An estimated budget
(D) A membership number
35. What news does the man tell the woman?
(A) An investment opportunity is available.
(B) A tour has been added to an event.
(C) Some employees need to be trained.
(D) A meeting has been postponed.
36. What do the speakers decide to do?
(A) Hire an expert
(B) E-mail some information
(C) Review some forms
(D) Divide people into groups
37. What does the woman recommend doing?
(A) Distributing some maps
(B) Coming to work early
(C) Asking for volunteers
(D) Preparing some drinks
38. What kind of event are the speakers discussing?
(A) A retirement celebration?
(B) An anniversary party
(C) A welcome reception
(D) An awards ceremony
39. What will the woman do on Friday afternoon?
(A) Meet new employees
(B) Design an invitation
(C) Approve a budget
(D) Decorate a room
40. What does the man offer to do?
(A) Prepare a gift
(B) Order some food
(C) Print some documents
(D) Update a guest list
41. What is sold at the man’s business?
(A) Cosmetics
(B) Electronics
(C) Clothing
(D) Stationery
42. What do the speakers mention about the event venue?
(A) It has spacious rooms.
(B) It is reasonably priced.
(C) It offers a shuttle bus service.
(D) It has a convenient location.
43. How does the man’s business use the company’s mobile devices?
(A) To record customer comments
(B) To track to-do lists
(C) To call employees after work
(D) To place online orders
44. Where is the conversation taking place?
(A) At a supermarket
(B) At a sporting goods store
(C) At a furniture store
(D) At a manufacturing facility
45. According to the woman, what improvement was recently made?
(A) Some prices were lowered.
(B) More employees were hired.
(C) A new manager took over.
(D) A building was expanded.
46. Why does the woman say, “There have been a lot of changes to the inventory”?
(A) To encourage the man to exchange an item
(B) To explain why she is unable to answer a question
(C) To apologize for a delay in a shipment
(D) To suggest picking up a catalog
47. Who is Rachel?
(A) A lab technician
(B) A corporate trainer
(C) A physical therapist
(D) An office manager
48. What will Rachel do first?
(A) Get an ID badge
(B) Sign a contract
(C) Read a manual
(D) Attend a team meeting
49. What does Rachel mention about some equipment?
(A) It can be damaged easily.
(B) It takes a long time to manufacture.
(C) She thinks it should be replaced.
(D) She is experienced in using it.
50. What will happen at the community center next week?
(A) A repair will be carried out.
(B) A facility tour will be offered.
(C) A membership drive will take place.
(D) A room will be painted.
51. What are members eligible to receive?
(A) The use of a locker
(B) A personal training session
(C) Passes to a gym
(D) A refund on a fee
52. What does the man plan to do?
(A) Order some supplies
(B) Approve extra registration forms
(C) Post some information online
(D) Change a work schedule
53. What kind of business do the speakers most likely work for?
(A) A fitness facility
(B) A garden center
(C) A local newspaper
(D) A music venue
54. Why does the man say, “She’s been here six months”?
(A) To express concern about a proposal
(B) To recommend more training for an employee
(C) To correct an error on a report
(D) To show confidence in an assignment
55. What do the speakers decide to do?
(A) Change the date of an event
(B) Get input from managers
(C) Upgrade some equipment
(D) Review a company policy
56. What is the conversation mainly about?
(A) A display shelf
(B) A cleaning product
(C) A power tool
(D) A home computer
57. What does the marketing team still need to decide?
(A) The retail price
(B) The packaging’s color
(C) The launch date
(D) The container type
58. What does the man recommend?
(A) Publishing test results
(B) Contacting a supplier
(C) Researching past products
(D) Changing a deadline
59. What is the conversation mainly about?
(A) A professional development workshop
(B) A visit from a client
(C) A vacation policy
(D) An office relocation
60. What is Rosa waiting for?
(A) A fax from a contractor
(B) A budget meeting
(C) Some desk assignments
(D) Some contact information
61. What does the man suggest doing today?
(A) Asking for price quotes
(B) Checking a regulation
(C) Making a formal announcement
(D) Working additional hours
62. Why does the woman need to stop by the box office?
(A) To complain about a billing error
(B) To upgrade her seat
(C) To pick up her ticket
(D) To get a discount coupon
63. Look at the graphic. Who is the man’s favorite singer?
(A) Florence Min
(B) David Navarro
(C) Ozzie Shelton
(D) Eleanor Dupree
64. What does the woman suggest doing?
(A) Keeping a receipt
(B) Charging a phone
(C) Using public transportation
(D) Bringing snacks
65. What kind of business does the man run?
(A) A shipping company
(B) A construction company
(C) An insurance company
(D) A property management office
66. Look at the graphic. Which measurement should be changed?
(A) 2 feet
(B) 4 feet
(C) 6 feet
(D) 12 feet
67. What will the woman probably do next?
(A) Input a new address
(B) Issue a store credit
(C) Make a copy of a sketch
(D) Check an inventory list
68. What kind of business do the speakers most likely work for?
(A) A Web site design firm
(B) An appliance manufacturer
(C) A car dealership
(D) A shoe store
69. Look at the graphic. Which figure does the man say is surprising?
(A) 2,000
(B) 6,000
(C) 9,000
(D) 13,000
70. What is Yvonne Murdock’s job?
(A) IT technician
(B) Production manager
(C) Research director
(D) Financial adviser
Part 4
Directions: You will hear some talks given by a single speaker. You will be asked to answer three questions about what the speaker says in each talk. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The talks will not be printed in your test book and will be spoken only one time.
71. What is the purpose of the event?
(A) To promote a relocation
(B) To teach painting skills
(C) To raise money for a project
(D) To celebrate a new exhibit
72. What will the speaker do first?
(A) Distribute some handouts
(B) Assign people to groups
(C) Give an overview of a tour
(D) Check the admission tickets
73. What will be given to the listeners?
(A) A signed book
(B) A free snack
(C) A complimentary poster
(D) A discount coupon
74. What topic will be addressed at the conference?
(A) Architecture
(B) Fashion
(C) Manufacturing
(D) Education
75. What did Jasmine Saunders do in April?
(A) She started a new business.
(B) She published a new book.
(C) She was nominated for an award.
(D) She appeared in a magazine.
76. What are the listeners reminded about?
(A) A training workshop
(B) An informational brochure
(C) A meal voucher
(D) A video screening
77. What kind of business most likely have the listeners reached?
(A) An Internet service provider
(B) A real estate agency
(C) An electronics retailer
(D) A water treatment plant
78. According to the speaker, what has caused a problem?
(A) An order form was lost.
(B) The team was short-staffed.
(C) A storm hit the area.
(D) There was a construction accident.
79. What are the listeners asked to do after 4 P.M.?
(A) Leave a message
(B) Check a service
(C) Post a comment
(D) Collect a delivery
80. What will the speaker’s company do next month?
(A) Upgrade a Web site
(B) Participate in a career fair
(C) Open a second branch
(D) Launch a new software program
81. What does the speaker most likely mean when he says, “There’s no way they could be forgotten”?
(A) He wants the listener to test a program.
(B) He is sure that his team did not make a mistake.
(C) He feels confident about his company’s products.
(D) He thinks some designs will suit his needs.
82. What does the speaker ask the listener to do?
(A) Provide a price estimate
(B) Send some more samples
(C) Suggest a meeting time
(D) Review a training manual
83. What kind of business does the speaker work for?
(A) A department store
(B) A car rental agency
(C) A recruitment firm
(D) A power company
84. What does the business plan to do starting in July?
(A) Display items in a different location
(B) Run a national advertising campaign
(C) Hire more staff for each branch
(D) Offer more options to customers
85. What is Travis asked to do?
(A) Explain a price list
(B) Handle employee inquiries
(C) Outline a job opportunity
(D) Introduce a colleague
86. What event is the speaker planning?
(A) A business trip
(B) A building inspection
(C) An industry expo
(D) A department banquet
87. What type of business is the speaker calling?
(A) A catering company
(B) An exhibition hall
(C) A travel agency
(D) A theater
88. What does the speaker suggest when she says, “I see that you only use items that were caught that morning”?
(A) She thinks the listener’s suggestion is not practical.
(B) She plans to call back at the last minute.
(C) She understands why a price is higher.
(D) She is disappointed that she cannot get a sample.
89. What is the main topic of the message?
(A) A business relocation
(B) A customer appreciation event
(C) A schedule change
(D) A recruitment drive
90. What information do the listeners get by pressing the star key?
(A) A list of branches
(B) An explanation of services
(C) An employee directory
(D) Advice on filing complaints
91. How can customers get oversized items picked up?
(A) By signing up for a membership
(B) By completing an online form
(C) By sending an advance payment
(D) By calling during opening hours
92. What can users do with the smartphone app?
(A) Download popular music
(B) Check their bank accounts
(C) Get driving directions
(D) Track package deliveries
93. What does the speaker imply when she says, “The latest count was at five thousand”?
(A) A service cost has increased.
(B) A product is selling well.
(C) A figure was wrongly reported.
(D) An issue is not resolved.
94. What are users invited to do?
(A) Try the company’s other products
(B) Register a class
(C) Attend a launch event
(D) Enroll in a prize drawing
95. Where most likely are the listeners?
(A) At a hotel
(B) In a shopping mall
(C) On an airplane
(D) At a train station
96. What does the speaker say he will do in about two hours?
(A) Purchase duty-free items
(B) Serve a meal
(C) Collect comment cards
(D) Provide travel information
97. Look at the graphic. Which item is out of stock?
(A) The camera
(B) The headphones
(C) The handbag
(D) The umbrella
98. What kind of event are the listeners attending?
(A) A sightseeing activity
(B) A product test
(C) A road inspection
(D) A running race
99. What are the listeners reminded to pick up?
(A) A beverage
(B) A free magazine
(C) A safety vest
(D) A receipt
100. Look at the graphic. Where will the listeners most likely meet Stewart?
(A) At Williams Hotel
(B) At Tyce Market
(C) At Peace Fountain
(D) At Lenex Hall
Answer Key
Answer Key
01. (C) 02. (A) 03. (D) 04. (B) 05. (C)
06. (C) 07. (B) 08. (C) 09. (A) 10. (A)
11. (A) 12. (C) 13. (B) 14. (A) 15. (B)
16. (A) 17. (A) 18. (B) 19. (B) 20. (C)
21. (C) 22. (A) 23. (A) 24. (A) 25. (A)
26. (A) 27. (C) 28. (A) 29. (B) 30. (A)
31. (A) 32. (A) 33. (D) 34. (B) 35. (B)
36. (D) 37. (A) 38. (C) 39. (D) 40. (B)
41. (B) 42. (A) 43. (D) 44. (B) 45. (D)
46. (B) 47. (A) 48. (C) 49. (D) 50. (A)
51. (C) 52. (C) 53. (C) 54. (A) 55. (B)
56. (B) 57. (D) 58. (C) 59. (D) 60. (C)
61. (A) 62. (C) 63. (B) 64. (D) 65. (C)
66. (C) 67. (D) 68. (B) 69. (B) 70. (C)
71. (D) 72. (C) 73. (C) 74. (A) 75. (D)
76. (B) 77. (A) 78. (D) 79. (B) 80. (B)
81. (D) 82. (C) 83. (B) 84. (D) 85. (A)
86. (D) 87. (A) 88. (C) 89. (C) 90. (A)
91. (B) 92. (C) 93. (B) 94. (D) 95. (C)
96. (D) 97. (B) 98. (A) 99. (C) 100. (D)
