Part 1

Directions: For each question in this part, you will hear four statements about a picture in your test book. When you hear the statements, you must select the one statement that best describes what you see in the picture. Then find the number of the question on your answer sheet and mark your answer. The statements will not be printed in your test book and will be spoken only one time.

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Part 2

Directions: You will hear a question or statement and three responses spoken in English. They will not be printed in your test book and will be spoken only one time. Select the best response to the question or statement and mark the letter (A), (B), or (C) on your answer sheet.

7. Mark your answer on your answer sheet.

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27. Mark your answer on your answer sheet.

28. Mark your answer on your answer sheet.

29. Mark your answer on your answer sheet.

30. Mark your answer on your answer sheet.

31. Mark your answer on your answer sheet.

Part 3

Directions: You will hear some conversations between two or more people. You will be asked to answer three questions about what the speakers say in each conversation. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The conversations will not be printed in your test book and will be spoken only one time.

32.  What is the conversation about?

        (A) A product launch

        (B) A group interview

        (C) A retirement party

        (D) A business trip

33.  What does the woman say will happen on Friday?

        (A) Some supplies will be ordered.

        (B) New regulations will go into effect.

        (C) An inspection will be held.

        (D) A renovation project will take place.

34.  What will the woman do next?

        (A) Set up a meeting room

        (B) Request a schedule change

        (C) Sign up for an event

        (D) Review an e-mail message

35.  Why does the man thank the woman?

        (A) She made a recommendation.

        (B) She finished a report on time.

        (C) She covered a coworker’s shift.

        (D) She helped a customer.

36.  According to the man, what has changed today?

        (A) A closing time

        (B) A sale price

        (C) An hourly wage

        (D) A local supplier

37.  What does the man say he will do next?

        (A) Attend a festival

        (B) Hire more workers

        (C) Print a schedule

        (D) Post a notice

38.  What is the man planning for his staff?

        (A) A fitness activity

        (B) An art class

        (C) A film screening

        (D) A museum visit

39.  What is the man concerned about?

        (A) The time constraints

        (B) The travel distance

        (C) The overall cost

        (D) The difficulty level

40.  What will Helen provide to the man?

        (A) A Web site link

        (B) A business card

        (C) Some product brochures

        (D) Some sample images

41.  What type of business do the speakers work for?

        (A) A print shop

        (B) A moving company

        (C) An advertising firm

        (D) A travel agency

42.  Why does the woman say, “buying a commercial truck is expensive”?

        (A) To express appreciation for an offer

        (B) To explain the reason for a loan

        (C) To propose giving the man a ride

        (D) To show disapproval for an idea

43.  What does the man recommend doing?

        (A) Adjusting a price list

        (B) Conducting a survey

        (C) Using a local service

        (D) Providing extra training

44.  Where is the conversation taking place?

        (A) At an electronics store

        (B) At an art museum

        (C) At a movie theater

        (D) At a television studio

45.  What is scheduled to happen on September 1?

        (A) Ticket prices will increase.

        (B) Some advertisements will be run.

        (C) A business will be relocated.

        (D) A director will give a talk.

46.  What will the man do next?

        (A) Prepare a work schedule

        (B) Update a Web site

        (C) Look for some equipment

        (D) Write a review

47.  Where is the conversation taking place?

        (A) At a grocery mart

        (B) At a hotel

        (C) At a dental clinic

        (D) At a law firm

48.  What has the man been assigned to do?

        (A) Add information to a database

        (B) Install some security equipment

        (C) Set up an Internet connection

        (D) Welcome customers as they arrive

49.  What does the woman suggest when she says, “I’m covering the reception desk”?

        (A) The man has made a mistake.

        (B) The man should not worry about a task.

        (C) She will sign for a package.

        (D) She cannot assist the man.

50.  Why did the man visit the woman’s business?

        (A) To give a demonstration

        (B) To set up a banner

        (C) To make a delivery

        (D) To repair a device

51.  According to the woman, what has her assistant done?

        (A) He has printed a form.

        (B) He has left work early.

        (C) He has prepared a payment.

        (D) He has cleared an area.

52.  What does the man say he will do in a half hour?

        (A) Speak to a manager

        (B) Give the woman a document

        (C) Present a parking pass

        (D) Ask for a signature

53. What is the man working on today?

        (A) Gathering customer opinions

        (B) Planning a delivery route

        (C) Interviewing job candidates

        (D) Preparing a sales presentation

54.  According to the man, what has caused some problems?

        (A) Some documents are lost.

        (B) The budget is not big enough.

        (C) Some supplies are out of stock.

        (D) An employee is absent from work.

55.  What does the woman offer to do?

        (A) Make a reservation

        (B) Proofread a document

        (C) Order a new machine

        (D) Visit a store in person

56. What is the conversation mainly about?

        (A) A decrease in the hours of operation

        (B) A new way of checking loan eligibility

        (C) A revised procedure for compensating employees

        (D) A different style of team meetings

57.  Why is a change being introduced?

        (A) To attract staff members

        (B) To follow a regulation

        (C) To save time

        (D) To cut expenses

58.  What does the woman ask employees to do this week?

        (A) Test a computer program

        (B) Attend a training session

        (C) Update their personnel files

        (D) Contact their immediate supervisor

59.  What industry do the speakers most likely work in?

        (A) Fashion design

        (B) Internet security

        (C) Magazine publishing

        (D) Energy production

60.  What is the man concerned about doing?

        (A) Explaining the details of a process

        (B) Meeting with a client in person

        (C) Finishing a task by a deadline

        (D) Handling a customer’s complaint

61.  What does the woman say she will do?

        (A) Upgrade a device

        (B) Apologize to a client

        (C) Send the man some information

        (D) Assign a task to a coworker

62.  What kind of event are the speakers discussing?

        (A) A product demonstration

        (B) A career fair

        (C) An awards ceremony

        (D) A fashion show

63.  Look at the graphic. Which room do the speakers plan to use?

        (A) Cobalt

        (B) Azure

        (C) Indigo

        (D) Sapphire

64.  Why will the woman call Emmerich Hall?

        (A) To request a discount

        (B) To check a schedule

        (C) To book a tour

        (D) To pay a deposit

65.  What most likely is the man’s job?

        (A) Professional musician

        (B) Graphic designer

        (C) Theater owner

        (D) Event host

66.  Look at the graphic. Which line needs to be changed?

        (A) Line 1

        (B) Line 2

        (C) Line 3

        (D) Line 4

67.  What does the woman plan to do tomorrow?

        (A) Finalize a budget

        (B) Visit the man’s office

        (C) Get some items printed

        (D) Update a mailing list

68.  Why is the woman planning an event?

        (A) To encourage teamwork among employees

        (B) To thank employees for their hard work

        (C) To improve the fitness level of employees

        (D) To attract a new type of client

69.  Look at the graphic. How long is the activity that the speakers agree to do?

        (A) 3 hours

        (B) 2.5 hours

        (C) 2 hours

        (D) 1.5 hours

70.  What is the woman asked to do by Friday?

        (A) Arrange transportation

        (B) Find pricing information

        (C) Get a head count

        (D) Submit a form

Part 4

Directions: You will hear some talks given by a single speaker. You will be asked to answer three questions about what the speaker says in each talk. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The talks will not be printed in your test book and will be spoken only one time.

71.  What kind of product is being advertised?

        (A) A phone speaker

        (B) A portable charger

        (C) A personal laptop

        (D) A rechargeable flashlight

72.  What benefit of the product does the speaker mention?

        (A) It comes with a guarantee.

        (B) It is made from recycled materials.

        (C) It works with a variety of devices.

        (D) It is water-proofed.

73.  How can listeners get a free gift?

        (A) By providing a discount code

        (B) By recommending a product

        (C) By completing a survey

        (D) By ordering more than one item

74.  Where most likely are the listeners?

        (A) At a department store

        (B) At a concert hall

        (C) At a bus terminal

        (D) At an airport

75.  What are some of the listeners advised to do?

        (A) Monitor their belongings

        (B) Download a schedule

        (C) Go to another building

        (D) Exchange a ticket

76.  What will the speaker do soon?

        (A) Provide more information

        (B) Introduce a colleague

        (C) Issue discount vouchers

        (D) Address customer complaints

77.  Who is Lewis Gibbons?

        (A) An author

        (B) A film director

        (C) A photographer

        (D) A government official

78.  What will Lewis Gibbons discuss on the show?

        (A) Industry trends

        (B) Cutting-edge equipment

        (C) Volunteer opportunities

        (D) Environmental policies

79.  What are listeners encouraged to send to the speaker?

        (A) Brief videos

        (B) Topic suggestions

        (C) Contest entries

        (D) Original pictures

80.  Where does the speaker most likely work?

        (A) At a conference hall

        (B) At a financial institution

        (C) At a catering company

        (D) At a convenience store

81.  What does the speaker suggest when she says, “we have five events on Saturday”?

        (A) She is pleased with the popularity of a service.

        (B) She will hire some temporary workers.

        (C) An online schedule contains an error.

        (D) The business cannot accommodate a request.

82.  What does the speaker mention about a parking lot?

        (A) It is currently unavailable.

        (B) It is reserved only for employees.

        (C) It increased fees.

        (D) It introduced new meters.

83.  Who most likely are the listeners?

        (A) Insurance salespeople

        (B) Newspaper journalists

        (C) Healthcare professionals

        (D) Corporate investors

84.  What does the speaker imply when he says, “we’ve sold the two hundred tickets”?

        (A) He forgot to update some information.

        (B) A session will be moved to a larger room.

        (C) The price of some tickets will go up.

        (D) An event was in high demand.

85.  What does the speaker mention about Paul Johnson?

        (A) He may arrive late.

        (B) He founded a company.

        (C) He won an award.

        (D) He will sign books.

86.  Where are the listeners?

        (A) At an office complex

        (B) At a garden center

        (C) At a hardware store

        (D) At a sports venue

87.  According to the speaker, what task has been recently added?

        (A) Setting up a seating area

        (B) Leading group tours

        (C) Recruiting new customers

        (D) Updating a Web site

88.  Why should the listeners contact Douglas?

        (A) To report equipment problems

        (B) To request a list of lectures

        (C) To suggest a new event

        (D) To get an admission pass

89.  What feature of the lake does the speaker find impressive?

        (A) Its temperature

        (B) Its size

        (C) Its variety of wildlife

        (D) Its number of trails

90.  According to the speaker, what have officials been focusing on?

        (A) Reducing pollution levels

        (B) Making activities for children

        (C) Improving map accuracy

        (D) Building a visitor center

91.  Why does the speaker want to pause the hike now?

        (A) To decide on a route

        (B) To have some beverages

        (C) To respond to questions

        (D) To take some pictures

92.  What is the topic of the speaker’s talk?

        (A) New safety measures

        (B) Customer feedback comments

        (C) Factory job openings

        (D) Increased production goals

93.  What does the speaker recommend?

        (A) Changing the length of shifts

        (B) Holding more managers’ meetings

        (C) Conducting training by video

        (D) Expanding a delivery area

94.  What does the speaker most likely mean when she says, “The evening shift workers will arrive shortly”?

        (A) The listeners should take a break.

        (B) A problem has been resolved.

        (C) She would like the listeners to be patient.

        (D) She needs to wrap up a meeting.

95.  Why is the speaker looking for a new landscaping firm?

        (A) The current company is under new ownership.

        (B) The current company has an unreliable service.

        (C) Funding for the service has been decreased.

        (D) A contract could not be renewed.

96.  Look at the graphic. Which plan does the speaker want to use?

        (A) Standard

        (B) Standard Plus

        (C) Growth

        (D) Premium

97.  What is the listener asked to do?

        (A) Approve an expense

        (B) Visit a business

        (C) Collect more data

        (D) Give a presentation

98.  Who most likely are the listeners?

        (A) Book editors

        (B) Interior designers

        (C) Computer programmers

        (D) Architects

99.  Look at the graphic. Which room will be used for storage?

        (A) 301

        (B) 302

        (C) 303

        (D) 304

100. According to the speaker, what will the listeners do at ten o’clock?

        (A) Review some company policies

        (B) Take a building tour

        (C) Get their identification

        (D) Be assigned to teams

Answer Key

Answer Key

01.  (B)   02.  (A)   03.  (C)   04.  (D)   05.  (B)

06.  (C)   07.  (C)   08.  (C)   09.  (B)   10.  (C)

11.  (B)   12.  (A)   13.  (C)   14.  (B)   15.  (C)

16.  (A)   17.  (B)   18.  (A)   19.  (C)   20.  (B)

21.  (B)   22.  (C)   23.  (A)   24.  (B)   25.  (A)

26.  (B)   27.  (B)   28.  (B)   29.  (C)   30.  (A)

31.  (A)   32.  (B)   33.  (D)   34.  (B)   35.  (C)

36.  (A)   37.  (D)   38.  (B)   39.  (D)   40.  (D)

41.  (A)   42.  (D)   43.  (C)   44.  (C)   45.  (D)

46.  (C)   47.  (C)   48.  (A)   49.  (D)   50.  (C)

51.  (D)   52.  (D)   53.  (A)   54.  (C)   55.  (D)

56.  (B)   57.  (C)   58.  (A)   59.  (B)   60.  (A)

61.  (D)   62.  (D)   63.  (C)   64.  (D)   65.  (B)

66.  (B)   67.  (C)   68.  (A)   69.  (D)   70.  (C)

71.  (B)   72.  (C)   73.  (A)   74.  (C)   75.  (D)

76.  (A)   77.  (C)   78.  (A)   79.  (B)   80.  (C)

81.  (D)   82.  (A)   83.  (B)   84.  (D)   85.  (C)

86.  (B)   87.  (A)   88.  (D)   89.  (C)   90.  (A)

91.  (B)   92.  (A)   93.  (C)   94.  (D)   95.  (B)

96.  (B)   97.  (A)   98.  (D)   99.  (A)   100.  (C)

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