Part 1

Directions: For each question in this part, you will hear four statements about a picture in your test book. When you hear the statements, you must select the one statement that best describes what you see in the picture. Then find the number of the question on your answer sheet and mark your answer. The statements will not be printed in your test book and will be spoken only one time.

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Part 2

Directions: You will hear a question or statement and three responses spoken in English. They will not be printed in your test book and will be spoken only one time. Select the best response to the question or statement and mark the letter (A), (B), or (C) on your answer sheet.

7. Mark your answer on your answer sheet.

8. Mark your answer on your answer sheet.

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27. Mark your answer on your answer sheet.

28. Mark your answer on your answer sheet.

29. Mark your answer on your answer sheet.

30. Mark your answer on your answer sheet.

31. Mark your answer on your answer sheet.

Part 3

Directions: You will hear some conversations between two or more people. You will be asked to answer three questions about what the speakers say in each conversation. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The conversations will not be printed in your test book and will be spoken only one time.

32.  What is the woman preparing for?

        (A) A sales presentation

        (B) A product launch

        (C) A job interview

        (D) A board meeting

33.  What does the man say about Eugene’s?

        (A) It has limited options.

        (B) It should be booked far in advance.

        (C) Its employees are experienced.

        (D) Its delivery is expensive.

34.  What does the woman plan to do?

        (A) Visit a restaurant

        (B) Finalize a budget

        (C) Reserve a room

        (D) Call a business

35.  What kind of product are the speakers discussing?

        (A) A video game console

        (B) A mobile phone

        (C) A laptop computer

        (D) A tablet device

36.  What does the man dislike about the product?

        (A) The battery does not last long.

        (B) It has trouble loading programs.

        (C) It is expensive to maintain.

        (D) The screen is too small.

37.  What does the woman say will happen next month?

        (A) A sale event

        (B) A grand opening

        (C) An industry expo

        (D) A gaming contest

38.  What kind of business does the woman work for?

        (A) An interior design firm

        (B) A marketing firm

        (C) A travel agency

        (D) A real estate agency

39.  What does the man tell the woman about?

        (A) How to make a payment

        (B) How to submit a question

        (C) How to reserve a seat

        (D) How to access some information

40.  What does the woman need?

        (A) A meal voucher

        (B) A parking permit

        (C) An ID card

        (D) A feedback survey

41.  What kind of business do the speakers work for?

        (A) A kitchen appliance store

        (B) An electronics shop

        (C) An office supply store

        (D) A clothing manufacturer

42.  What problem with a product does the woman mention?

        (A) It cannot be recycled.

        (B) It is difficult to clean.

        (C) It falls apart easily.

        (D) It is an unpopular color.

43.  What does the man plan to do after lunch?

        (A) Order some samples

        (B) Greet some customers

        (C) Change a budget

        (D) Inspect a machine

44.  What is the conversation mainly about?

        (A) Relocating an office

        (B) Mailing some invitations

        (C) Recruiting new employees

        (D) Planning a business trip

45.  What did the woman have to do last week?

        (A) Attend a ceremony

        (B) Print a contract

        (C) Host a dinner

        (D) Make a delivery

46.  What does the woman suggest when she says, “I have a conference call with the headquarters staff”?

        (A) She will provide more information later.

        (B) She needs help setting up some equipment.

        (C) She wants advice about a meeting.

        (D) She will not have lunch with her coworkers.

47.  What is the purpose of the man’s visit?

        (A) To return some items

        (B) To purchase building supplies

        (C) To apply for a job

        (D) To get design advice

48.  Why is Carolyn unable to help the man?

        (A) She is unfamiliar with a payment method.

        (B) She works in a different department.

        (C) She needs to unload some merchandise.

        (D) She has just finished her shift.

49.  What will the man need to provide?

        (A) A copy of his résumé

        (B) A business license

        (C) Drawing samples

        (D) A sales receipt

50.  What did the man do last week?

        (A) He scheduled a meeting.

        (B) He attended a seminar.

        (C) He signed a contract.

        (D) He met some clients.

51.  What does the woman ask the man to do?

        (A) Work more efficiently

        (B) Review some sales figures

        (C) Give a presentation

        (D) Submit a request

52.  What does the man suggest doing?

        (A) Getting a supervisor’s permission

        (B) Spending more on advertising

        (C) Contacting a training agency

        (D) Conducting a survey

53. Where is the conversation probably taking place?

        (A) At a computer repair shop

        (B) At a Web design firm

        (C) At a car rental company

        (D) At an Internet service provider

54.  What does the woman suggest when she says, “I do need something to carry it”?

        (A) She did not receive everything she ordered.

        (B) She will come back later with a container.

        (C) She is interested in an additional purchase.

        (D) She thinks an item is too heavy.

55.  What will the man most likely do next?

        (A) Explain a business policy

        (B) Check for availability

        (C) Show the woman a brochure

        (D) Write down contact details

56. What is the conversation mainly about?

        (A) Filming a commercial

        (B) Purchasing some decorations

        (C) Changing a trade agreement

        (D) Merging with a competitor

57.  What kind of business do the speakers most likely work for?

        (A) A catering company

        (B) A beverage manufacturer

        (C) An architecture firm

        (D) A musical instrument shop

58.  What does the woman plan to send the man?

        (A) A list of suppliers

        (B) A registration form

        (C) A proposed budget

        (D) A sample contract

59.  Where most likely are the speakers?

        (A) At a shoe store

        (B) At a print shop

        (C) At a car dealership

        (D) At an appliance store

60.  What product feature is the man interested in?

        (A) Minimal environmental impact

        (B) Durable components

        (C) A variety of sizes

        (D) A high safety rating

61.  What does Kelly agree to do?

        (A) Check a price

        (B) Schedule a delivery

        (C) Provide a brochure

        (D) Issue a receipt

62.  According to the speakers, what is different about the upcoming expo?

        (A) The brands

        (B) The duration

        (C) The venue

        (D) The time of year

63.  Look at the graphic. Which zone will the speakers most likely visit?

        (A) Zone A

        (B) Zone B

        (C) Zone C

        (D) Zone D

64.  What does the woman remind the man to do?

        (A) Request the day off

        (B) Invite a colleague

        (C) Prepare business cards

        (D) Interview a job candidate

65.  In what industry do the speakers most likely specialize?

        (A) Insurance

        (B) Transportation

        (C) Finance

        (D) Education

66.  What is the man waiting to do?

        (A) Assist with a repair

        (B) Sign for a delivery

        (C) Receive a phone call

        (D) Finish a presentation

67.  Look at the graphic. Which dish will the woman probably buy for the man?

        (A) Prawn Curry

        (B) Chicken Curry

        (C) Spinach Curry

        (D) Coconut Curry

68.  What does the man mention about Centennial Hardware?

        (A) It teaches classes on home repairs.

        (B) It needs to hire additional workers.

        (C) It will launch a loyalty program.

        (D) It has moved to a new location.

69.  Look at the graphic. How much will the man most likely pay per item?

        (A) $15

        (B) $20

        (C) $25

        (D) $30

70.  What is the man instructed to do next?

        (A) Send an image

        (B) Provide payment details

        (C) Select a delivery date

        (D) Take a measurement

Part 4

Directions: You will hear some talks given by a single speaker. You will be asked to answer three questions about what the speaker says in each talk. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The talks will not be printed in your test book and will be spoken only one time.

71.  What is being advertised?

        (A) A community gym

        (B) A department store

        (C) An online magazine

        (D) A health clinic

72.  What is given to new customers?

        (A) Exercise equipment

        (B) Vitamin supplements

        (C) A tote bag

        (D) An article of clothing

73.  What are listeners encouraged to do to get more details?

        (A) Send an e-mail

        (B) Watch a video

        (C) Read an article

        (D) Call a helpline

74.  What is the purpose of the call?

        (A) To order some spare parts

        (B) To make a complaint

        (C) To update a delivery address

        (D) To inquire about a price

75.  What does the speaker plan to do on Friday?

        (A) Attend a conference

        (B) Conduct an interview

        (C) Give a presentation

        (D) Negotiate a contract

76.  What is the listener asked to do?

        (A) Forward a message

        (B) Check a payment

        (C) Open an account

        (D) Call the speaker back

77.  What kind of business is featured in the report?

        (A) A moving company

        (B) A magazine publisher

        (C) A laundry service

        (D) A furniture manufacturer

78.  According to the report, why did the business make a change?

        (A) To improve the warranty coverage

        (B) To accommodate custom requests

        (C) To reduce transportation expenses

        (D) To expand its market share

79.  What does the speaker most likely mean when she says, “that item fits right in”?

        (A) A store has a wide selection.

        (B) A product is of high quality.

        (C) She matched a color exactly.

        (D) She has enough storage space.

80.  What will the workshop be about?

        (A) Reducing stress at work

        (B) Improving communication methods

        (C) Finding new business clients

        (D) Using a new software program

81.  What will Mr. Kemp do?

        (A) Assign people to groups

        (B) Outline a schedule

        (C) Gather listeners’ feedback

        (D) Sign copies of his book

82.  What does the speaker ask the listeners to do?

        (A) Wear a name tag

        (B) Indicate a meal preference

        (C) Pick up a brochure

        (D) Write down their questions

83.  What field does the speaker have experience in?

        (A) Property management

        (B) International trade

        (C) Journalism

        (D) Healthcare

84.  What does the speaker say is important in the industry?

        (A) Using safety equipment

        (B) Maintaining confidentiality

        (C) Understanding regulations

        (D) Speeding up distribution

85.  What benefit of a program does the speaker mention?

        (A) It can make more profits.

        (B) It can assess employees’ information.

        (C) It can attract more investors.

        (D) It can save time.

86.  What does the speaker suggest when she says, “the handout has all of the information”?

        (A) She will not answer the listeners’ questions.

        (B) She wants to thank the listeners for their work.

        (C) She does not want to wait for latecomers.

        (D) She thinks the workshop materials should be updated.

87.  What will the listeners learn about in the workshop?

        (A) Time management skills

        (B) Effective negotiation strategies

        (C) Keeping files organized

        (D) Connecting with coworkers

88.  What are the listeners asked to do?

        (A) Register for the next class

        (B) Come up with some ideas

        (C) Get into groups

        (D) Move to a larger room

89.  Where is the speaker?

        (A) At a shopping mall

        (B) At a local park

        (C) At a sports venue

        (D) At a theater

90.  According to the speaker, why are some people against the project?

        (A) Traffic congestion will increase.

        (B) Too much public money will be spent.

        (C) Some businesses will close down.

        (D) A natural area will be damaged.

91.  What will the speaker do next?

        (A) Tour a facility

        (B) Announce a winner

        (C) Read a script

        (D) Take calls from listeners

92.  What kind of event is being held?

        (A) A retirement party

        (B) An awards ceremony

        (C) A fund-raising auction

        (D) A product launch

93.  Who is Dylan Bean?

        (A) A computer engineer

        (B) A sales representative

        (C) A mobile app developer

        (D) An event coordinator

94.  Why does the speaker say, “it’s still on the market”?

        (A) To recommend connecting to WiFi

        (B) To indicate the success of a product

        (C) To disagree with a decision

        (D) To suggest an upgrade

95.  What do customers like about a new product?

        (A) Its clear picture

        (B) Its energy efficiency

        (C) Its high sound quality

        (D) Its lightweight design

96.  Look at the graphic. Which headphones are the company’s best-seller?

        (A) Wam-780

        (B) BC-200

        (C) Drox-1000

        (D) Vienna-360

97.  What will Gregory tell the listeners about?

        (A) A grand opening

        (B) A product recall

        (C) Some policy changes

        (D) Some testing procedures

98.  Look at the graphic. Which product does the speaker want to buy?

        (A) L17

        (B) L18

        (C) L19

        (D) L20

99.  What does the speaker inquire about?

        (A) Whether a bulk discount is available

        (B) Whether a size can be changed

        (C) How quickly a delivery can be made

        (D) Where do view more fabrics

100. When is the speaker available to talk?

        (A) Today at lunchtime

        (B) This afternoon

        (C) Tomorrow morning

        (D) Tomorrow afternoon

Answer Key

Answer Key

01.  (B)   02.  (C)   03.  (A)   04.  (B)   05.  (A)

06.  (B)   07.  (A)   08.  (C)   09.  (C)   10.  (A)

11.  (B)   12.  (C)   13.  (B)   14.  (A)   15.  (C)

16.  (A)   17.  (C)   18.  (A)   19.  (C)   20.  (C)

21.  (B)   22.  (C)   23.  (C)   24.  (C)   25.  (C)

26.  (B)   27.  (A)   28.  (A)   29.  (C)   30.  (C)

31.  (B)   32.  (D)   33.  (A)   34.  (D)   35.  (D)

36.  (A)   37.  (C)   38.  (B)   39.  (D)   40.  (A)

41.  (D)   42.  (B)   43.  (A)   44.  (B)   45.  (D)

46.  (D)   47.  (B)   48.  (A)   49.  (B)   50.  (B)

51.  (C)   52.  (D)   53.  (A)   54.  (C)   55.  (D)

56.  (B)   57.  (B)   58.  (A)   59.  (D)   60.  (B)

61.  (C)   62.  (C)   63.  (C)   64.  (B)   65.  (D)

66.  (B)   67.  (C)   68.  (C)   69.  (A)   70.  (A)

71.  (C)   72.  (D)   73.  (B)   74.  (B)   75.  (A)

76.  (D)   77.  (D)   78.  (C)   79.  (B)   80.  (B)

81.  (A)   82.  (C)   83.  (B)   84.  (C)   85.  (D)

86.  (C)   87.  (B)   88.  (B)   89.  (C)   90.  (A)

91.  (A)   92.  (D)   93.  (C)   94.  (B)   95.  (B)

96.  (C)   97.  (A)   98.  (B)   99.  (B)   100.  (C)

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