Part 1

Directions: For each question in this part, you will hear four statements about a picture in your test book. When you hear the statements, you must select the one statement that best describes what you see in the picture. Then find the number of the question on your answer sheet and mark your answer. The statements will not be printed in your test book and will be spoken only one time.

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Part 2

Directions: You will hear a question or statement and three responses spoken in English. They will not be printed in your test book and will be spoken only one time. Select the best response to the question or statement and mark the letter (A), (B), or (C) on your answer sheet.

7. Mark your answer on your answer sheet.

8. Mark your answer on your answer sheet.

9. Mark your answer on your answer sheet.

10. Mark your answer on your answer sheet.

11. Mark your answer on your answer sheet.

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13. Mark your answer on your answer sheet.

14. Mark your answer on your answer sheet.

15. Mark your answer on your answer sheet.

16. Mark your answer on your answer sheet.

17. Mark your answer on your answer sheet.

18. Mark your answer on your answer sheet.

19. Mark your answer on your answer sheet.

20. Mark your answer on your answer sheet.

21. Mark your answer on your answer sheet.

22. Mark your answer on your answer sheet.

23. Mark your answer on your answer sheet.

24. Mark your answer on your answer sheet.

25. Mark your answer on your answer sheet.

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27. Mark your answer on your answer sheet.

28. Mark your answer on your answer sheet.

29. Mark your answer on your answer sheet.

30. Mark your answer on your answer sheet.

31. Mark your answer on your answer sheet.

Part 3

Directions: You will hear some conversations between two or more people. You will be asked to answer three questions about what the speakers say in each conversation. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The conversations will not be printed in your test book and will be spoken only one time.

32.  What does the woman want to exchange?

        (A) A pair of shoes

        (B) A dress

        (C) A hat

        (D) A coat

33.  What was the problem with the item?

        (A) The price

        (B) The color

        (C) The size

        (D) The material

34.  What does the man offer to do?

        (A) Print a receipt

        (B) Provide a refund

        (C) Check the stock room

        (D) Place an online order

35.  What most likely is the woman’s job?

        (A) Software engineer

        (B) Painting instructor

        (C) Professional photographer

        (D) Repair technician

36.  What has the woman recently done?

        (A) Received a certification

        (B) Taken a vacation

        (C) Accepted a new job

        (D) Made some videos

37.  What does the man recommend doing?

        (A) Looking for a new vendor

        (B) Checking a price list

        (C) Attending a budget meeting

        (D) Speaking to an owner

38.  Where do the speakers most likely work?

        (A) At a clothing store

        (B) At a catering company

        (C) At a travel agency

        (D) At a car rental company

39.  What will the man prepare for the woman?

        (A) A temporary contract

        (B) A payment method

        (C) An event invitation

        (D) A list of addresses

40.  Why does the man say, “Adrian is ready to drive”?

        (A) To ask for some assistance

        (B) To encourage the woman to hurry up

        (C) To confirm a schedule change

        (D) To compliment an employee’s work

41.  What has the man been working on?

        (A) Conducting a survey

        (B) Revising a contract

        (C) Testing a Web site

        (D) Checking employee records

42.  Why does the woman apologize?

        (A) A service fee was changed.

        (B) An error was not noticed.

        (C) A deadline was missed.

        (D) A computer file was lost.

43.  What does the man suggest doing?

        (A) Releasing a new product

        (B) Hosting a fundraiser

        (C) Applying for a business loan

        (D) Reassigning some employees

44.  What is the conversation mainly about?

        (A) A budget plan

        (B) A training workshop

        (C) A job opening

        (D) A business trip

45.  What has been sent to the man?

        (A) Some government regulations

        (B) Some office supply requests

        (C) A sample contract

        (D) An interview schedule

46.  What does the man say he will do?

        (A) Consult a coworker

        (B) Register for an account

        (C) File a document

        (D) Recruit some volunteers

47.  Why will the man travel to New York?

        (A) To look for an office space

        (B) To attend an awards ceremony

        (C) To inspect a facility

        (D) To meet a prospective client

48.  What does the woman make a suggestion about?

        (A) A tourist attraction

        (B) A business hotel

        (C) An international airline

        (D) A popular restaurant

49.  What does the man plan to do after work?

        (A) Change a departure date

        (B) Select a seat for his flight

        (C) Check some opening times

        (D) Download a city map

50.  What kind of business does the woman work at?

        (A) A restaurant chain

        (B) An architectural firm

        (C) A real estate agency

        (D) An interior design company

51.  What does the man mean when he says, “but times have changed”?

        (A) He has a schedule conflict.

        (B) He wants a more modern image.

        (C) He thinks that an estimate is too high.

        (D) He has to reset his clock.

52.  What does the woman offer to do?

        (A) Send some brochures

        (B) Schedule an appointment

        (C) Create a sample

        (D) Take some photos

53. What did the woman purchase from the store?

        (A) A washing machine

        (B) An air conditioner

        (C) A refrigerator

        (D) A desktop computer

54.  What does the manager say will happen tomorrow?

        (A) A new policy will be announced.

        (B) The store will open earlier than usual.

        (C) Some new merchandise will arrive.

        (D) a training session will be held.

55.  What does the woman want to get?

        (A) A user manual

        (B) A copy of a receipt

        (C) A partial refund

        (D) An extended warranty

56. Where are the speakers?

        (A) At a coffee shop

        (B) At a tourist information center

        (C) At an office building

        (D) At a movie theater

57.  Why did the man visit the site?

        (A) To install some lighting

        (B) To replace some carpet

        (C) To repair a sink

        (D) To test a machine

58.  According to the woman, what happened at the business in July?

        (A) The hours of operation were extended.

        (B) Building renovations were completed.

        (C) A different management team took over.

        (D) A new partnership was formed.

59.  What kind of business do the men most likely work for?

        (A) A furniture store

        (B) A laundry service

        (C) A hair salon

        (D) A gym

60.  Why did the woman visit the business?

        (A) To submit an application

        (B) To return an item

        (C) To take some measurements

        (D) To give a demonstration

61.  What does Marco plan to do?

        (A) Call the woman later

        (B) Record a video

        (C) Open a new account

        (D) Hang up a poster

62.  What kind of project are the speakers working on?

        (A) An art show

        (B) A music contest

        (C) A community parade

        (D) A local election

63.  Look at the graphic. Which topic are the speakers talking about?

        (A) Topic 1

        (B) Topic 2

        (C) Topic 3

        (D) Topic 4

64.  What does the woman offer to do?

        (A) E-mail a colleague

        (B) Prepare an invoice

        (C) Distribute a questionnaire

        (D) Reserve a meeting room

65.  What did the man do for the woman?

        (A) Reserved some equipment

        (B) Proofread a presentation

        (C) Researched a competitor

        (D) Scheduled a meeting

66.  What does the woman think is important?

        (A) Having accurate information

        (B) Being on time for a meeting

        (C) Choosing the right style

        (D) Including experienced employees

67.  Look at the graphic. Which facility does the man suggest using?

        (A) Emerald Hotel

        (B) Carleton Inn

        (C) Joy Guest House

        (D) Spirit Motel

68.  Why are the speakers planning an event?

        (A) To find new clients

        (B) To train employees

        (C) To welcome VIP guests

        (D) To celebrate a promotion

69.  Look at the graphic. Which section do the speakers decide to use?

        (A) Area A

        (B) Area B

        (C) Area C

        (D) Area D

70.  What does the man offer to do today?

        (A) Order some food

        (B) Pay a deposit

        (C) Give the woman a ride

        (D) Print driving directions

Part 4

Directions: You will hear some talks given by a single speaker. You will be asked to answer three questions about what the speaker says in each talk. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The talks will not be printed in your test book and will be spoken only one time.

71.  What kind of business is being advertised?

        (A) A sports gear store

        (B) A printing shop

        (C) A fitness center

        (D) An organic restaurant

72.  What is scheduled for this Sunday?

        (A) An academic lecture

        (B) A career fair

        (C) An open house

        (D) A business relocation

73.  Why should listeners send an e-mail?

        (A) To share their opinions

        (B) To select a time

        (C) To join a mailing list

        (D) To receive a coupon

74.  Who most likely is the speaker?

        (A) A painter

        (B) A store manager

        (C) A fashion designer

        (D) An appliance technician

75.  What kind of event is the speaker getting ready for?

        (A) A grand opening

        (B) A facility inspection

        (C) An anniversary sale

        (D) A wedding reception

76.  Why should the listener clear an area?

        (A) To make room for more goods

        (B) To hold a training session

        (C) To track available inventory

        (D) To prepare for a speech

77.  What kind of product is the speaker discussing?

        (A) A workout machine

        (B) A pain medication

        (C) A skincare cream

        (D) A vitamin supplement

78.  How does the speaker say the product will be advertised?

        (A) By giving out its samples

        (B) By hiring a celebrity

        (C) By exhibiting it at a trade fair

        (D) By sending a direct mail

79.  What will the speaker do tomorrow?

        (A) Hold a press conference

        (B) Announce a test result

        (C) Seek some legal advice

        (D) View some training videos

80.  What event are the listeners participating in?

        (A) A cooking workshop

        (B) A trade show

        (C) A company luncheon

        (D) A staff meeting

81.  What does the speaker imply when she says, “there is a link in the registration confirmation e-mail”?

        (A) The next meeting will be held by teleconference.

        (B) A registration procedure has been changed.

        (C) Event feedback is requested.

        (D) Additional information is provided.

82.  What does the speaker say she will do next month?

        (A) Offer a delivery service

        (B) Teach an advanced class

        (C) Expand a lunch menu

        (D) Hire more staff

83.  What does the speaker tell the listeners about?

        (A) A security upgrade

        (B) A work schedule

        (C) An industry convention

        (D) A product demonstration

84.  What are the listeners instructed to do if they receive an error message?

        (A) Restart the computer

        (B) Call their immediate supervisor

        (C) Use some different equipment

        (D) Submit a form

85.  According to the speaker, why should the listeners e-mail Mr. Ritter?

        (A) To confirm a payment

        (B) To request a status change

        (C) To join a committee

        (D) To recommend an employee

86.  Where is the tour being given?

        (A) At a vineyard

        (B) At an art museum

        (C) At a community theater

        (D) At a photography studio

87.  Why does the speaker say, “concentration is essential at that point”?

        (A) To ask for the listeners’ silence

        (B) To complain about some employees

        (C) To remind the listeners to wear safety gear

        (D) To recommend taking frequent breaks

88.  According to the speaker, how can the listeners find out about upcoming events?

        (A) By taking a booklet

        (B) By listening to a talk

        (C) By checking a Web site

        (D) By reading a poster

89.  What problem have customers complained about?

        (A) A line of soups is not suitable for vegetarians.

        (B) A release date has been postponed.

        (C) Some packaging is not environmentally friendly.

        (D) Some ingredients were not listed on a label.

90.  What does the speaker say the company will do next week?

        (A) Verify some figures

        (B) Form a partnership

        (C) Lower its prices

        (D) Update a Web site

91.  What will be given to the listeners?

        (A) An achievement award

        (B) A meal voucher

        (C) A comment card

        (D) A project schedule

92.  What is scheduled to happen on April 10?

        (A) A workshop will be held.

        (B) An academic talk will be given.

        (C) A fundraiser will take place.

        (D) Some equipment will be delivered.

93.  Why does the speaker say, “each piece is made by hand”

        (A) To ask that items be moved carefully

        (B) To explain the reason for a high price

        (C) To warn the listeners about potential delays

        (D) To recommend checking for faults

94.  What are the listeners asked to do?

        (A) Update their calendar

        (B) Visit a Web site

        (C) Submit an application

        (D) Invite others to the event

95.  Look at the graphic. Which site is the most popular?

        (A) The statue

        (B) The waterfall

        (C) The meadow

        (D) The cave

96.  According to the speaker, what is available at the Visitor Center?

        (A) Backpacks

        (B) Sunscreen

        (C) Medical supplies

        (D) Bottled water

97.  What will the listeners most likely do next?

        (A) Take some photographs

        (B) Form small groups

        (C) Review some rules

        (D) Sign a visitor log

98.  Who most likely is the listener?

        (A) A warehouse employee

        (B) A repairperson

        (C) A department manager

        (D) An accountant

99.  Look at the graphic. How much will the speaker’s new monitor most likely cost?

        (A) $275

        (B) $300

        (C) $375

        (D) $500

100. What does the speaker request from the listener?

        (A) An invoice

        (B) Some research data

        (C) A departmental budget

        (D) A credit card number

Answer Key

Answer Key

01.  (B)   02.  (A)   03.  (C)   04.  (A)   05.  (B)

06.  (B)   07.  (C)   08.  (A)   09.  (B)   10.  (A)

11.  (A)   12.  (C)   13.  (B)   14.  (A)   15.  (B)

16.  (C)   17.  (A)   18.  (B)   19.  (B)   20.  (B)

21.  (A)   22.  (B)   23.  (A)   24.  (B)   25.  (C)

26.  (A)   27.  (B)   28.  (A)   29.  (C)   30.  (B)

31.  (B)   32.  (D)   33.  (C)   34.  (C)   35.  (B)

36.  (D)   37.  (D)   38.  (B)   39.  (D)   40.  (C)

41.  (C)   42.  (B)   43.  (D)   44.  (C)   45.  (C)

46.  (B)   47.  (B)   48.  (A)   49.  (C)   50.  (D)

51.  (B)   52.  (A)   53.  (A)   54.  (D)   55.  (C)

56.  (D)   57.  (C)   58.  (A)   59.  (C)   60.  (D)

61.  (B)   62.  (C)   63.  (C)   64.  (A)   65.  (B)

66.  (A)   67.  (B)   68.  (D)   69.  (D)   70.  (B)

71.  (C)   72.  (C)   73.  (D)   74.  (B)   75.  (C)

76.  (A)   77.  (D)   78.  (B)   79.  (C)   80.  (A)

81.  (D)   82.  (B)   83.  (A)   84.  (D)   85.  (B)

86.  (C)   87.  (A)   88.  (A)   89.  (C)   90.  (B)

91.  (D)   92.  (C)   93.  (B)   94.  (D)   95.  (D)

96.  (D)   97.  (C)   98.  (C)   99.  (B)   100.  (D)

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