Part 1

Directions: For each question in this part, you will hear four statements about a picture in your test book. When you hear the statements, you must select the one statement that best describes what you see in the picture. Then find the number of the question on your answer sheet and mark your answer. The statements will not be printed in your test book and will be spoken only one time.

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Part 2

Directions: You will hear a question or statement and three responses spoken in English. They will not be printed in your test book and will be spoken only one time. Select the best response to the question or statement and mark the letter (A), (B), or (C) on your answer sheet.

7. Mark your answer on your answer sheet.

8. Mark your answer on your answer sheet.

9. Mark your answer on your answer sheet.

10. Mark your answer on your answer sheet.

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18. Mark your answer on your answer sheet.

19. Mark your answer on your answer sheet.

20. Mark your answer on your answer sheet.

21. Mark your answer on your answer sheet.

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27. Mark your answer on your answer sheet.

28. Mark your answer on your answer sheet.

29. Mark your answer on your answer sheet.

30. Mark your answer on your answer sheet.

31. Mark your answer on your answer sheet.

Part 3

Directions: You will hear some conversations between two or more people. You will be asked to answer three questions about what the speakers say in each conversation. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The conversations will not be printed in your test book and will be spoken only one time.

32.  What kind of business do the speakers work for?

        (A) A clothing shop

        (B) A law firm

        (C) A bookstore

        (D) A travel agency

33.  What does the woman suggest?

        (A) Moving to a new location

        (B) Training some employees

        (C) Running an advertising campaign

        (D) Purchasing some equipment

34.  What will the man do?

        (A) Research some expenses

        (B) Make some repairs

        (C) Organize some merchandise

        (D) Hire a specialist

35.  Where are the speakers?

        (A) At a theater

        (B) At a train station

        (C) At a supermarket

        (D) At a museum

36.  According to the woman, what has caused a problem?

        (A) Some equipment is out of date.

        (B) An employee did not come to work.

        (C) An advertisement contained an error.

        (D) A delivery has not been made.

37.  What does the man offer to do?

        (A) Order some materials

        (B) Work an extra shift

        (C) Give the woman a ride

        (D) Put up some posters

38.  What kind of business do the speakers probably work for?

        (A) A software design firm

        (B) A print shop

        (C) A shipping company

        (D) A furniture store

39.  Why does the man say, “I’m sure he could give me an overview later”?

        (A) He plans to skip a demonstration.

        (B) He thinks a schedule is not very full.

        (C) He wants to prepare well for a meeting.

        (D) He had trouble understanding a document.

40.  What does the man say he will do?

        (A) Check a price

        (B) Back up some files

        (C) Confirm an order

        (D) Set up a display

41.  What is planned for this year?

        (A) A research project

        (B) A product launch

        (C) A business relocation

        (D) A customer survey

42.  According to the woman, what has caused a problem?

        (A) A payment was not received.

        (B) A permit was denied.

        (C) A deadline was missed.

        (D) A machine is not working.

43.  What does the man ask the woman to do?

        (A) Send some information by e-mail

        (B) Review a résumé

        (C) Adjust a budget

        (D) Arrange a meeting

44.  Where does the woman most likely work?

        (A) At a property management firm

        (B) At an automobile factory

        (C) At a computer repair shop

        (D) At a landscaping company

45.  What does the man inquire about?

        (A) A color option

        (B) A warranty period

        (C) A return policy

        (D) A delivery fee

46.  What does the woman say can be found online?

        (A) Product catalogs

        (B) Driving directions

        (C) Business hours

        (D) Customer reviews

47.  Where does the man work?

        (A) At a hair salon

        (B) At a pharmaceutical company

        (C) At a dental clinic

        (D) At a health food store

48.  What does the man tell the woman?

        (A) A service has been discontinued.

        (B) An employee has transferred.

        (C) An item is out of stock.

        (D) An appointment has been canceled.

49.  What will the woman do later today?

        (A) Submit a form

        (B) Receive an e-mail

        (C) Send a payment

        (D) Call the business again

50.  Who most likely is the woman?

        (A) An electronics shop employee

        (B) A coffee shop owner

        (C) A clothing store manager

        (D) A cooking school instructor

51.  How did the men find out about the business?

        (A) By hearing a radio interview

        (B) By receiving a text alert

        (C) By speaking to a friend

        (D) By reading an article

52.  According to the woman, what will happen next month?

        (A) A billing system will be upgraded.

        (B) A construction project will begin.

        (C) More employees will be hired.

        (D) The business hours will be extended.

53. What does the woman expect to receive tomorrow?

        (A) A computer password

        (B) A parking pass

        (C) An ID badge

        (D) A signed contract

54.  Where will the speakers go next?

        (A) To a break room

        (B) To the security department

        (C) To a manager’s office

        (D) To a conference hall

55.  According to the man, what is the company currently doing?

        (A) Looking for a new location

        (B) Holding a recruitment drive

        (C) Renovating some offices

        (D) Changing the team leaders

56. What is the purpose of the call?

        (A) To inquire about a charge

        (B) To order a product

        (C) To report a problem

        (D) To check a delivery’s status

57.  What does the woman most likely mean when she says, “It was purchased by my company”?

        (A) She does not have the requested data.

        (B) She would like to recommend a product.

        (C) She is unsure about a budget.

        (D) She expects to receive an item soon.

58.  What does the man say he will do?

        (A) Issue a partial refund

        (B) Send a link to a video

        (C) Provide a new password

        (D) Mail an instruction manual

59.  According to the woman, what has increased recently?

        (A) The duration of a class

        (B) The hourly wage

        (C) The amount of donations

        (D) The number of participants

60.  What has caused the increase?

        (A) An employee was featured in an article.

        (B) New management was put into place.

        (C) The business lowered its prices.

        (D) A competitor went out of business.

61.  What does the woman plan to do?

        (A) Place an advertisement

        (B) Consult a supervisor

        (C) Adjust a schedule

        (D) Reserve a larger room

62.  Who most likely is the woman?

        (A) An interior designer

        (B) A financial advisor

        (C) An architect

        (D) A property manager

63.  What is the man concerned about?

        (A) The outdated security

        (B) The long commute to work

        (C) The cost of a rental fee

        (D) The noise in a building

64.  Look at the graphic. Which apartment does the woman recommend?

        (A) Unit 301

        (B) Unit 302

        (C) Unit 303

        (D) Unit 304

65.  What do the speakers plan to do at six o’clock?

        (A) Decorate a room

        (B) Present an award

        (C) Replace windows

        (D) Construct a stage

66.  Look at the graphic. Which store do the speakers select?

        (A) Hanover Outlet

        (B) Woodmere

        (C) Montolvo’s

        (D) Pro Hardware

67.  What will the man do next?

        (A) Borrow a vehicle

        (B) Book a trip

        (C) Check a business’ hours

        (D) Read a manual

68.  Look at the graphic. Which quantity on the form will be changed?

        (A) 3

        (B) 5

        (C) 15

        (D) 30

69.  Who most likely is Michael Chandler?

        (A) A seminar presenter

        (B) A job applicant

        (C) A product supplier

        (D) A maintenance worker

70.  What does the woman say she will do in the afternoon?

        (A) Accept a delivery

        (B) Ask for a signature

        (C) Review a sign-up sheet

        (D) Print a certificate

Part 4

Directions: You will hear some talks given by a single speaker. You will be asked to answer three questions about what the speaker says in each talk. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The talks will not be printed in your test book and will be spoken only one time.

71.  What is the main topic of the broadcast?

        (A) Finance

        (B) Art

        (C) Health

        (D) Politics

72.  What did Ms. Raynor do last month?

        (A) Changed her career

        (B) Opened a new business

        (C) Published an article

        (D) Won an award

73.  What does Ms. Raynor plan to talk about?

        (A) Methods for preparing food

        (B) Methods for advertising online

        (C) How to form new habits

        (D) How she found more customers

74.  Where is the announcement being made?

        (A) At a bus stop

        (B) At an airport

        (C) At a ferry terminal

        (D) At a subway station

75.  What does the speaker say some employees will do?

        (A) Award loyalty points

        (B) Explain a policy

        (C) Transport some luggage

        (D) Issue new tickets

76.  What will be given to listeners as an apology?

        (A) A seat upgrade

        (B) A partial refund

        (C) Some refreshments

        (D) Some travel vouchers

77.  What does the company plan to do?

        (A) Develop a new product

        (B) Launch a national ad campaign

        (C) Change its products’ packaging

        (D) Start selling goods overseas

78.  What did the speaker recently learn about customers?

        (A) They like receiving free gifts.

        (B) They want to try new flavors.

        (C) They are trying to eat less sugar.

        (D) They prefer environmentally-friendly products.

79.  What does the speaker ask the listeners to do?

        (A) Vote on a name

        (B) Submit some designs

        (C) Call some customers

        (D) Decide on a budget

80.  What product does the speaker mention?

        (A) A phone accessory

        (B) A makeup bag

        (C) A hand cream

        (D) A detergent

81.  What does the speaker imply when he says, “I wouldn’t change a thing”?

        (A) Marketing efforts were successful.

        (B) A product passed an inspection.

        (C) A deadline is approaching soon.

        (D) Employees’ suggestions were not helpful.

82.  What will the speaker do next?

        (A) Watch a film

        (B) Introduce a colleague

        (C) Distribute a handout

        (D) Record a result

83.  What will the business have installed on Saturday?

        (A) An air conditioner

        (B) An Internet system

        (C) A security alarm

        (D) A smoke detector

84.  What is the purpose of the change?

        (A) To follow a regulation

        (B) To attract new employees

        (C) To cut operating costs

        (D) To improve productivity

85.  What are some employees working this weekend asked to do?

        (A) Borrow some equipment

        (B) Label their belongings

        (C) Park at a different location

        (D) Move their desks

86.  Where are the listeners?

        (A) At a publishing house

        (B) At a public library

        (C) At an art museum

        (D) At a job center

87.  What will the listeners do after the tour?

        (A) Take an ID photo

        (B) Meet their supervisors

        (C) Be given uniforms

        (D) Complete a survey

88.  Why does the speaker say, “our staff members are never very far away”?

        (A) To address some concerns

        (B) To introduce some speakers

        (C) To show appreciation

        (D) To announce a slight delay

89.  What product does the podcast usually review?

        (A) Camping gear

        (B) Kitchen appliances

        (C) Cosmetics

        (D) Cleaning products

90.  What does the speaker apologize for?

        (A) An online code was not working.

        (B) A product sold out very quickly.

        (C) A regular broadcast was canceled.

        (D) A show had poor sound quality.

91.  What will the speaker participate in next week?

        (A) A workshop

        (B) A debate

        (C) A contest

        (D) A fundraiser

92.  What kinds of goods did the speaker order?

        (A) Office furniture

        (B) Staff uniforms

        (C) Computer components

        (D) Power tools

93.  What does the speaker imply when she says, “I’m still at the shopping center”?

        (A) She is having trouble making a decision.

        (B) She cannot check some items today.

        (C) She can help the listener right away.

        (D) She will be absent from a meeting.

94.  What is the listener asked to do?

        (A) Proofread a file

        (B) Reserve a room

        (C) Give the speaker a ride

        (D) Print some documents

95.  What most likely is the speaker’s job?

        (A) Hotel owner

        (B) Job recruiter

        (C) Tour guide

        (D) Newspaper journalist

96.  Look at the graphic. When does the speaker make the announcement?

        (A) On Tuesday

        (B) On Wednesday

        (C) On Thursday

        (D) On Friday

97.  What does the speaker recommend doing?

        (A) Reviewing a restaurant

        (B) Getting a neighborhood map

        (C) Placing an order on-site

        (D) Calling the speaker with questions

98.  What kind of company does the speaker most likely work for?

        (A) A magazine publisher

        (B) An interior design firm

        (C) An advertising agency

        (D) A footwear manufacturer

99.  According to the speaker, what caused the sales decrease?

        (A) A product received several negative reviews.

        (B) A competitor released a similar item.

        (C) Some shipping delays upset customers.

        (D) Some materials were found to be toxic.

100. Look at the graphic. When was an endorsement made?

        (A) In January

        (B) In February

        (C) In March

        (D) In April

Answer Key

Answer Key

01.  (C)   02.  (A)   03.  (D)   04.  (B)   05.  (A)

06.  (B)   07.  (A)   08.  (B)   09.  (B)   10.  (B)

11.  (B)   12.  (C)   13.  (A)   14.  (C)   15.  (A)

16.  (B)   17.  (A)   18.  (A)   19.  (A)   20.  (B)

21.  (C)   22.  (B)   23.  (C)   24.  (B)   25.  (C)

26.  (C)   27.  (A)   28.  (C)   29.  (C)   30.  (A)

31.  (C)   32.  (C)   33.  (D)   34.  (A)   35.  (A)

36.  (C)   37.  (D)   38.  (B)   39.  (A)   40.  (C)

41.  (C)   42.  (B)   43.  (D)   44.  (C)   45.  (D)

46.  (C)   47.  (C)   48.  (B)   49.  (D)   50.  (B)

51.  (A)   52.  (D)   53.  (B)   54.  (A)   55.  (C)

56.  (C)   57.  (A)   58.  (B)   59.  (D)   60.  (A)

61.  (C)   62.  (D)   63.  (C)   64.  (B)   65.  (A)

66.  (B)   67.  (C)   68.  (C)   69.  (A)   70.  (B)

71.  (C)   72.  (D)   73.  (C)   74.  (B)   75.  (C)

76.  (C)   77.  (A)   78.  (C)   79.  (A)   80.  (C)

81.  (A)   82.  (C)   83.  (B)   84.  (D)   85.  (A)

86.  (B)   87.  (D)   88.  (A)   89.  (B)   90.  (A)

91.  (C)   92.  (A)   93.  (B)   94.  (D)   95.  (C)

96.  (B)   97.  (C)   98.  (D)   99.  (A)   100.  (D)

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