Part 1
Directions: For each question in this part, you will hear four statements about a picture in your test book. When you hear the statements, you must select the one statement that best describes what you see in the picture. Then find the number of the question on your answer sheet and mark your answer. The statements will not be printed in your test book and will be spoken only one time.
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Part 2
Directions: You will hear a question or statement and three responses spoken in English. They will not be printed in your test book and will be spoken only one time. Select the best response to the question or statement and mark the letter (A), (B), or (C) on your answer sheet.
7. Mark your answer on your answer sheet.
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Part 3
Directions: You will hear some conversations between two or more people. You will be asked to answer three questions about what the speakers say in each conversation. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The conversations will not be printed in your test book and will be spoken only one time.
32. What kind of business do the speakers work for?
(A) A clothing shop
(B) A law firm
(C) A bookstore
(D) A travel agency
33. What does the woman suggest?
(A) Moving to a new location
(B) Training some employees
(C) Running an advertising campaign
(D) Purchasing some equipment
34. What will the man do?
(A) Research some expenses
(B) Make some repairs
(C) Organize some merchandise
(D) Hire a specialist
35. Where are the speakers?
(A) At a theater
(B) At a train station
(C) At a supermarket
(D) At a museum
36. According to the woman, what has caused a problem?
(A) Some equipment is out of date.
(B) An employee did not come to work.
(C) An advertisement contained an error.
(D) A delivery has not been made.
37. What does the man offer to do?
(A) Order some materials
(B) Work an extra shift
(C) Give the woman a ride
(D) Put up some posters
38. What kind of business do the speakers probably work for?
(A) A software design firm
(B) A print shop
(C) A shipping company
(D) A furniture store
39. Why does the man say, “I’m sure he could give me an overview later”?
(A) He plans to skip a demonstration.
(B) He thinks a schedule is not very full.
(C) He wants to prepare well for a meeting.
(D) He had trouble understanding a document.
40. What does the man say he will do?
(A) Check a price
(B) Back up some files
(C) Confirm an order
(D) Set up a display
41. What is planned for this year?
(A) A research project
(B) A product launch
(C) A business relocation
(D) A customer survey
42. According to the woman, what has caused a problem?
(A) A payment was not received.
(B) A permit was denied.
(C) A deadline was missed.
(D) A machine is not working.
43. What does the man ask the woman to do?
(A) Send some information by e-mail
(B) Review a résumé
(C) Adjust a budget
(D) Arrange a meeting
44. Where does the woman most likely work?
(A) At a property management firm
(B) At an automobile factory
(C) At a computer repair shop
(D) At a landscaping company
45. What does the man inquire about?
(A) A color option
(B) A warranty period
(C) A return policy
(D) A delivery fee
46. What does the woman say can be found online?
(A) Product catalogs
(B) Driving directions
(C) Business hours
(D) Customer reviews
47. Where does the man work?
(A) At a hair salon
(B) At a pharmaceutical company
(C) At a dental clinic
(D) At a health food store
48. What does the man tell the woman?
(A) A service has been discontinued.
(B) An employee has transferred.
(C) An item is out of stock.
(D) An appointment has been canceled.
49. What will the woman do later today?
(A) Submit a form
(B) Receive an e-mail
(C) Send a payment
(D) Call the business again
50. Who most likely is the woman?
(A) An electronics shop employee
(B) A coffee shop owner
(C) A clothing store manager
(D) A cooking school instructor
51. How did the men find out about the business?
(A) By hearing a radio interview
(B) By receiving a text alert
(C) By speaking to a friend
(D) By reading an article
52. According to the woman, what will happen next month?
(A) A billing system will be upgraded.
(B) A construction project will begin.
(C) More employees will be hired.
(D) The business hours will be extended.
53. What does the woman expect to receive tomorrow?
(A) A computer password
(B) A parking pass
(C) An ID badge
(D) A signed contract
54. Where will the speakers go next?
(A) To a break room
(B) To the security department
(C) To a manager’s office
(D) To a conference hall
55. According to the man, what is the company currently doing?
(A) Looking for a new location
(B) Holding a recruitment drive
(C) Renovating some offices
(D) Changing the team leaders
56. What is the purpose of the call?
(A) To inquire about a charge
(B) To order a product
(C) To report a problem
(D) To check a delivery’s status
57. What does the woman most likely mean when she says, “It was purchased by my company”?
(A) She does not have the requested data.
(B) She would like to recommend a product.
(C) She is unsure about a budget.
(D) She expects to receive an item soon.
58. What does the man say he will do?
(A) Issue a partial refund
(B) Send a link to a video
(C) Provide a new password
(D) Mail an instruction manual
59. According to the woman, what has increased recently?
(A) The duration of a class
(B) The hourly wage
(C) The amount of donations
(D) The number of participants
60. What has caused the increase?
(A) An employee was featured in an article.
(B) New management was put into place.
(C) The business lowered its prices.
(D) A competitor went out of business.
61. What does the woman plan to do?
(A) Place an advertisement
(B) Consult a supervisor
(C) Adjust a schedule
(D) Reserve a larger room
62. Who most likely is the woman?
(A) An interior designer
(B) A financial advisor
(C) An architect
(D) A property manager
63. What is the man concerned about?
(A) The outdated security
(B) The long commute to work
(C) The cost of a rental fee
(D) The noise in a building
64. Look at the graphic. Which apartment does the woman recommend?
(A) Unit 301
(B) Unit 302
(C) Unit 303
(D) Unit 304
65. What do the speakers plan to do at six o’clock?
(A) Decorate a room
(B) Present an award
(C) Replace windows
(D) Construct a stage
66. Look at the graphic. Which store do the speakers select?
(A) Hanover Outlet
(B) Woodmere
(C) Montolvo’s
(D) Pro Hardware
67. What will the man do next?
(A) Borrow a vehicle
(B) Book a trip
(C) Check a business’ hours
(D) Read a manual
68. Look at the graphic. Which quantity on the form will be changed?
(A) 3
(B) 5
(C) 15
(D) 30
69. Who most likely is Michael Chandler?
(A) A seminar presenter
(B) A job applicant
(C) A product supplier
(D) A maintenance worker
70. What does the woman say she will do in the afternoon?
(A) Accept a delivery
(B) Ask for a signature
(C) Review a sign-up sheet
(D) Print a certificate
Part 4
Directions: You will hear some talks given by a single speaker. You will be asked to answer three questions about what the speaker says in each talk. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The talks will not be printed in your test book and will be spoken only one time.
71. What is the main topic of the broadcast?
(A) Finance
(B) Art
(C) Health
(D) Politics
72. What did Ms. Raynor do last month?
(A) Changed her career
(B) Opened a new business
(C) Published an article
(D) Won an award
73. What does Ms. Raynor plan to talk about?
(A) Methods for preparing food
(B) Methods for advertising online
(C) How to form new habits
(D) How she found more customers
74. Where is the announcement being made?
(A) At a bus stop
(B) At an airport
(C) At a ferry terminal
(D) At a subway station
75. What does the speaker say some employees will do?
(A) Award loyalty points
(B) Explain a policy
(C) Transport some luggage
(D) Issue new tickets
76. What will be given to listeners as an apology?
(A) A seat upgrade
(B) A partial refund
(C) Some refreshments
(D) Some travel vouchers
77. What does the company plan to do?
(A) Develop a new product
(B) Launch a national ad campaign
(C) Change its products’ packaging
(D) Start selling goods overseas
78. What did the speaker recently learn about customers?
(A) They like receiving free gifts.
(B) They want to try new flavors.
(C) They are trying to eat less sugar.
(D) They prefer environmentally-friendly products.
79. What does the speaker ask the listeners to do?
(A) Vote on a name
(B) Submit some designs
(C) Call some customers
(D) Decide on a budget
80. What product does the speaker mention?
(A) A phone accessory
(B) A makeup bag
(C) A hand cream
(D) A detergent
81. What does the speaker imply when he says, “I wouldn’t change a thing”?
(A) Marketing efforts were successful.
(B) A product passed an inspection.
(C) A deadline is approaching soon.
(D) Employees’ suggestions were not helpful.
82. What will the speaker do next?
(A) Watch a film
(B) Introduce a colleague
(C) Distribute a handout
(D) Record a result
83. What will the business have installed on Saturday?
(A) An air conditioner
(B) An Internet system
(C) A security alarm
(D) A smoke detector
84. What is the purpose of the change?
(A) To follow a regulation
(B) To attract new employees
(C) To cut operating costs
(D) To improve productivity
85. What are some employees working this weekend asked to do?
(A) Borrow some equipment
(B) Label their belongings
(C) Park at a different location
(D) Move their desks
86. Where are the listeners?
(A) At a publishing house
(B) At a public library
(C) At an art museum
(D) At a job center
87. What will the listeners do after the tour?
(A) Take an ID photo
(B) Meet their supervisors
(C) Be given uniforms
(D) Complete a survey
88. Why does the speaker say, “our staff members are never very far away”?
(A) To address some concerns
(B) To introduce some speakers
(C) To show appreciation
(D) To announce a slight delay
89. What product does the podcast usually review?
(A) Camping gear
(B) Kitchen appliances
(C) Cosmetics
(D) Cleaning products
90. What does the speaker apologize for?
(A) An online code was not working.
(B) A product sold out very quickly.
(C) A regular broadcast was canceled.
(D) A show had poor sound quality.
91. What will the speaker participate in next week?
(A) A workshop
(B) A debate
(C) A contest
(D) A fundraiser
92. What kinds of goods did the speaker order?
(A) Office furniture
(B) Staff uniforms
(C) Computer components
(D) Power tools
93. What does the speaker imply when she says, “I’m still at the shopping center”?
(A) She is having trouble making a decision.
(B) She cannot check some items today.
(C) She can help the listener right away.
(D) She will be absent from a meeting.
94. What is the listener asked to do?
(A) Proofread a file
(B) Reserve a room
(C) Give the speaker a ride
(D) Print some documents
95. What most likely is the speaker’s job?
(A) Hotel owner
(B) Job recruiter
(C) Tour guide
(D) Newspaper journalist
96. Look at the graphic. When does the speaker make the announcement?
(A) On Tuesday
(B) On Wednesday
(C) On Thursday
(D) On Friday
97. What does the speaker recommend doing?
(A) Reviewing a restaurant
(B) Getting a neighborhood map
(C) Placing an order on-site
(D) Calling the speaker with questions
98. What kind of company does the speaker most likely work for?
(A) A magazine publisher
(B) An interior design firm
(C) An advertising agency
(D) A footwear manufacturer
99. According to the speaker, what caused the sales decrease?
(A) A product received several negative reviews.
(B) A competitor released a similar item.
(C) Some shipping delays upset customers.
(D) Some materials were found to be toxic.
100. Look at the graphic. When was an endorsement made?
(A) In January
(B) In February
(C) In March
(D) In April
Answer Key
Answer Key
01. (C) 02. (A) 03. (D) 04. (B) 05. (A)
06. (B) 07. (A) 08. (B) 09. (B) 10. (B)
11. (B) 12. (C) 13. (A) 14. (C) 15. (A)
16. (B) 17. (A) 18. (A) 19. (A) 20. (B)
21. (C) 22. (B) 23. (C) 24. (B) 25. (C)
26. (C) 27. (A) 28. (C) 29. (C) 30. (A)
31. (C) 32. (C) 33. (D) 34. (A) 35. (A)
36. (C) 37. (D) 38. (B) 39. (A) 40. (C)
41. (C) 42. (B) 43. (D) 44. (C) 45. (D)
46. (C) 47. (C) 48. (B) 49. (D) 50. (B)
51. (A) 52. (D) 53. (B) 54. (A) 55. (C)
56. (C) 57. (A) 58. (B) 59. (D) 60. (A)
61. (C) 62. (D) 63. (C) 64. (B) 65. (A)
66. (B) 67. (C) 68. (C) 69. (A) 70. (B)
71. (C) 72. (D) 73. (C) 74. (B) 75. (C)
76. (C) 77. (A) 78. (C) 79. (A) 80. (C)
81. (A) 82. (C) 83. (B) 84. (D) 85. (A)
86. (B) 87. (D) 88. (A) 89. (B) 90. (A)
91. (C) 92. (A) 93. (B) 94. (D) 95. (C)
96. (B) 97. (C) 98. (D) 99. (A) 100. (D)