Part 1
Directions: For each question in this part, you will hear four statements about a picture in your test book. When you hear the statements, you must select the one statement that best describes what you see in the picture. Then find the number of the question on your answer sheet and mark your answer. The statements will not be printed in your test book and will be spoken only one time.
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Part 2
Directions: You will hear a question or statement and three responses spoken in English. They will not be printed in your test book and will be spoken only one time. Select the best response to the question or statement and mark the letter (A), (B), or (C) on your answer sheet.
7. Mark your answer on your answer sheet.
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Part 3
Directions: You will hear some conversations between two or more people. You will be asked to answer three questions about what the speakers say in each conversation. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The conversations will not be printed in your test book and will be spoken only one time.
32. What kind of event are the speakers planning?
(A) A building dedication
(B) An awards banquet
(C) An exhibit opening
(D) A retirement party
33. What does the woman say about the Milani Restaurant?
(A) It uses fresh ingredients.
(B) It offers vegetarian dishes.
(C) It is near the speakers’ office.
(D) It has space for large groups.
34. What is the woman asked to send?
(A) The number of attendees
(B) A list of equipment
(C) Some menu options
(D) A room layout
35. Where is the conversation taking place?
(A) At a computer store
(B) At a bike shop
(C) At a fitness center
(D) At a stationery store
36. According to the woman, what is the problem?
(A) A device has stopped working.
(B) A delivery was late.
(C) A charge was miscalculated.
(D) A component is missing.
37. What is the woman asked to do?
(A) Provide contact information
(B) Sign a new contract
(C) Visit a Web site
(D) Call the manufacturer
38. What kind of job do the speakers most likely have?
(A) Food critic
(B) Sales clerk
(C) Laboratory technician
(D) Restaurant chef
39. Why will the woman speak to a manager?
(A) To thank her for a job
(B) To get a recommendation
(C) To request an order
(D) To ask for a raise
40. What does the woman imply when she says, “I have to visit the doctor at 4”?
(A) She does not want to make the man sick.
(B) She cannot fulfill the man’s request.
(C) She had to come to work early.
(D) She will be absent from a meeting.
41. What are the speakers mainly discussing?
(A) An equipment delivery
(B) A job promotion
(C) A building relocation
(D) An electronics repair
42. What problem does the woman mention?
(A) She received a damaged item.
(B) She forgot to make a payment.
(C) She provided some incorrect information.
(D) She cannot find an order form.
43. What is scheduled for tomorrow?
(A) A press conference
(B) An employee interview
(C) A branch opening
(D) A client meeting
44. According to the man, what might cause a problem for the woman?
(A) A local festival
(B) Traffic delays
(C) Severe weather
(D) A computer malfunction
45. What does the woman plan to do tomorrow?
(A) Accept an industry award
(B) Test a new product
(C) Attend a business lunch
(D) Visit a financial consultant
46. Why does the man say, “there’s a double room on the fifth floor”?
(A) To recommend using an elevator
(B) To explain a renovation change
(C) To show disagreement
(D) To offer an alternative
47. What most likely is the woman’s occupation?
(A) Computer programmer
(B) Factory manager
(C) Newspaper journalist
(D) City official
48. According to the man, what will happen in October?
(A) A branch will close down.
(B) A special offer will end.
(C) Some machinery will be installed.
(D) Some facility tours will be given.
49. What benefit does the man say will be available to customers?
(A) They can order some goods domestically.
(B) They can get assistance at any time.
(C) They will have access to a Web site.
(D) They will be paying less for products.
50. What is the conversation mainly about?
(A) A hiring process
(B) A policy change
(C) A product launch
(D) A corporate merger
51. What problem occurred at the last year’s event?
(A) An advertisement was not effective.
(B) Expenses surpassed the budget limit.
(C) People complained about a delay.
(D) A venue was not large enough.
52. What does Reggie agree to do?
(A) Make a guest list
(B) Get a price estimate
(C) Visit a company
(D) Draw up a contract
53. What is the main topic of the conversation?
(A) Product features
(B) Booth rental
(C) Attendance rates
(D) Gallery times
54. What does the woman recommend?
(A) Downloading a map
(B) Hiring a professional
(C) Participating in a tour
(D) Applying for a membership
55. What does the man request?
(A) A company brochure
(B) A parking pass
(C) A timing estimate
(D) A sample contract
56. In what industry do the speakers most likely work?
(A) Education
(B) Finance
(C) Medicine
(D) Construction
57. What problem does Hannah mention?
(A) A battery is running low.
(B) A recording is too quiet.
(C) A cable has been damaged in transit.
(D) An image does not appear on a screen.
58. What does the man suggest?
(A) Updating computer software
(B) Restarting a device
(C) Rescheduling a meeting
(D) Consulting an expert
59. Where does the man work?
(A) At a car dealership
(B) At an Internet provider
(C) At an appliance store
(D) At a Web design firm
60. What is the purpose of the woman’s call?
(A) To report a missing item
(B) To track a recent delivery
(C) To inquire about a closing time
(D) To order a new part
61. What does the woman plan to bring?
(A) A warranty card
(B) A purchase receipt
(C) A credit card
(D) A store catalog
62. What news does the woman tell the man about?
(A) A staff meeting has been postponed.
(B) A coworker will transfer to a new branch.
(C) A vacation policy is under review.
(D) A team has met a weekly goal.
63. Look at the graphic. Which discount will the speakers receive?
(A) 15%
(B) 20%
(C) 25%
(D) 30%
64. What does the man offer to do?
(A) Reserve a room
(B) Print some invitations
(C) Arrange some furniture
(D) Buy some decorations
65. What kind of business does the woman work for?
(A) A supermarket chain
(B) A hardware store
(C) A flower shop
(D) A clothing shop
66. According to the man, what is important?
(A) Getting a discount
(B) Delivering items quickly
(C) Matching a color
(D) Checking a free sample
67. Look at the graphic. At which location does the woman work?
(A) Eastway
(B) Ridgemont
(C) Gowan Valley
(D) Samburg
68. Look at the graphic. Which bus does the man recommend?
(A) Bus 151
(B) Bus 288
(C) Bus 307
(D) Bus 439
69. Why did the woman travel to San Francisco?
(A) To meet a potential investor
(B) To inspect a facility
(C) To give a lecture
(D) To negotiate a merger
70. According to the man, what is available on the museum’s app?
(A) Discount admission
(B) Tour times
(C) Exhibit information
(D) A photography policy
Part 4
Directions: You will hear some talks given by a single speaker. You will be asked to answer three questions about what the speaker says in each talk. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The talks will not be printed in your test book and will be spoken only one time.
71. Who is Ms. Lawton’s advice intended for?
(A) Computer programmers
(B) Human resources personnel
(C) Job seekers
(D) Professional writers
72. According to Ms. Lawton, what can lead to higher productivity?
(A) Modern equipment
(B) Performance-based bonuses
(C) Larger office spaces
(D) Flexible work schedules
73. What does the speaker recommend doing?
(A) Purchasing a book
(B) Calling the station with questions
(C) Downloading a lecture
(D) Attending a workshop
74. What problem does the speaker mention?
(A) A severe storm
(B) A scheduling error
(C) A staff shortage
(D) An equipment malfunction
75. What are the listeners encouraged to do?
(A) Pay their class fees early
(B) Call a different branch
(C) Sign up for a competition
(D) E-mail inquiries to the business
76. According to the speaker, what can the listeners do on the Web site?
(A) Watch some videos
(B) Read about instructors
(C) Download an application
(D) View a map
77. What is the speaker mainly discussing?
(A) A grand opening
(B) A menu change
(C) A food critic visit
(D) A new chef
78. What does the speaker remind the listeners to do?
(A) Wear their name tags
(B) Complete some time sheets
(C) Greet customers warmly
(D) Clean their sections
79. What will the speaker do next?
(A) Pass out a sample
(B) Respond to questions
(C) Order more dishes
(D) Restock some supplies
80. What kind of event is the speaker calling about?
(A) A retirement dinner
(B) A career fair
(C) A community picnic
(D) A welcome banquet
81. What does the speaker most likely mean when she says, “five hundred invitations have been sent”?
(A) A business cannot handle an order.
(B) A mailing cost was more than expected.
(C) A task was completed quickly.
(D) Some information should be revised.
82. What does the speaker suggest doing tomorrow?
(A) Ordering some decorations
(B) Advertising an event
(C) Confirming a speaker
(D) Visiting a venue
83. Why did the speaker schedule a meeting with the listeners?
(A) To conduct a performance review
(B) To demonstrate some equipment
(C) To get volunteers for a project
(D) To introduce a new client
84. What should the listeners explain to clients?
(A) That some information will not be saved
(B) That the prices may rise over time
(C) That more details are available online
(D) That the contract terms can be changed
85. What does the speaker most likely mean when he says, “I’ve had to review it all morning”?
(A) A workload has increased.
(B) A meeting will be shortened.
(C) A setup process is complicated.
(D) A task has been postponed.
86. What is the speaker mainly talking about?
(A) A department reorganization
(B) A vacation policy
(C) A promotion requirement
(D) A reimbursement procedure
87. What will no longer be required?
(A) Getting approval from managers
(B) Signing an agreement
(C) Submitting additional paperwork
(D) Working overtime hours
88. What will the speaker do next?
(A) Explain a diagram
(B) Divide listeners into groups
(C) Print some instructions
(D) Take a vote
89. What is the speaker mainly discussing?
(A) Securing a municipal contract
(B) Participating in a parade
(C) Supporting a charity event
(D) Attending an industry conference
90. What does the company plan to do?
(A) Increase stock values
(B) Recruit talented employees
(C) Introduce a product
(D) Foster staff creativity
91. According to the speaker, what will some volunteers do?
(A) Design a flyer
(B) Give a tour
(C) Create a TV commercial
(D) Interview customers
92. In what field does the speaker most likely work?
(A) Entertainment
(B) Tourism
(C) Finance
(D) Education
93. According to the speaker, what does the software program help people do?
(A) Find reading materials
(B) Track their progress
(C) Schedule meetings
(D) Hold a video chat
94. Why does the speaker say, “The light switch is at the back”?
(A) To point out an error
(B) To praise a suggestion
(C) To request some assistance
(D) To recommend a break
95. Where do the listeners most likely work?
(A) At a radio station
(B) At a call center
(C) At a Web design firm
(D) At a repair shop
96. Look at the graphic. Which package does the speaker say is most popular?
(A) Package A
(B) Package B
(C) Package C
(D) Package D
97. What will some listeners be eligible to receive?
(A) A new computer
(B) A contest entry form
(C) A job promotion
(D) A cash incentive
98. Look at the graphic. Which area is currently unavailable?
(A) Area 1
(B) Area 2
(C) Area 3
(D) Area 4
99. What will the speaker give to the listeners later?
(A) A cloth container
(B) A group photograph
(C) A signed poster
(D) A food sample
100. What are the listeners reminded to do?
(A) Purchase a souvenir
(B) Return some equipment
(C) Pick a discount coupon
(D) Check the bus schedule
Answer Key
Answer Key
01. (C) 02. (A) 03. (D) 04. (B) 05. (C)
06. (A) 07. (B) 08. (C) 09. (A) 10. (B)
11. (C) 12. (A) 13. (B) 14. (A) 15. (A)
16. (C) 17. (B) 18. (A) 19. (B) 20. (C)
21. (C) 22. (A) 23. (C) 24. (A) 25. (B)
26. (B) 27. (A) 28. (A) 29. (B) 30. (C)
31. (C) 32. (B) 33. (B) 34. (A) 35. (B)
36. (D) 37. (A) 38. (D) 39. (C) 40. (B)
41. (A) 42. (C) 43. (D) 44. (A) 45. (C)
46. (D) 47. (C) 48. (A) 49. (B) 50. (C)
51. (D) 52. (B) 53. (B) 54. (A) 55. (D)
56. (A) 57. (D) 58. (B) 59. (C) 60. (D)
61. (C) 62. (B) 63. (C) 64. (D) 65. (D)
66. (C) 67. (A) 68. (C) 69. (B) 70. (C)
71. (B) 72. (D) 73. (C) 74. (D) 75. (C)
76. (A) 77. (C) 78. (C) 79. (D) 80. (B)
81. (A) 82. (D) 83. (B) 84. (A) 85. (C)
86. (B) 87. (C) 88. (A) 89. (B) 90. (C)
91. (A) 92. (D) 93. (A) 94. (C) 95. (B)
96. (B) 97. (D) 98. (C) 99. (A) 100. (B)
