Part 1
Directions: For each question in this part, you will hear four statements about a picture in your test book. When you hear the statements, you must select the one statement that best describes what you see in the picture. Then find the number of the question on your answer sheet and mark your answer. The statements will not be printed in your test book and will be spoken only one time.
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Part 2
Directions: You will hear a question or statement and three responses spoken in English. They will not be printed in your test book and will be spoken only one time. Select the best response to the question or statement and mark the letter (A), (B), or (C) on your answer sheet.
7. Mark your answer on your answer sheet.
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Part 3
Directions: You will hear some conversations between two or more people. You will be asked to answer three questions about what the speakers say in each conversation. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The conversations will not be printed in your test book and will be spoken only one time.
32. What kind of business is the woman calling?
(A) A grocery store
(B) A dental clinic
(C) A bookstore
(D) A hair salon
33. What is the purpose of the woman’s call?
(A) To report an address change
(B) To inquire about opening hours
(C) To place an order
(D) To check an appointment time
34. What did the business do last week?
(A) Opened a second location
(B) Hired some new employees
(C) Started a text-alert service
(D) Raised its prices
35. Who most likely is the man?
(A) A car salesperson
(B) A real estate agent
(C) A computer store manager
(D) A delivery driver
36. According to the woman, what is the problem?
(A) A price exceeded a budget.
(B) A storage space is too small.
(C) A guarantee is not long enough.
(D) A color is too dark.
37. What does the man say he will do?
(A) Adjust a price
(B) Visit the woman
(C) Send a catalog
(D) Make a repair
38. What is scheduled for February 5?
(A) An anniversary party
(B) A fundraising event
(C) A retirement dinner
(D) An academic lecture
39. What has the man been trained to do?
(A) Cook healthy meals
(B) Decorate rooms
(C) Set up sound equipment
(D) Design invitations
40. What will the man probably do next?
(A) Sample some dishes
(B) Contact a client
(C) Select a supplier
(D) Attend a meeting
41. Why will the woman be unavailable this afternoon?
(A) She will prepare for a proposal.
(B) She will attend an industry conference.
(C) She will visit a client’s office.
(D) She will lead a training session.
42. What does the woman mean when she says, “I did it last year”?
(A) She can give the man some advice.
(B) She needs to update some information.
(C) She is not nervous about a talk.
(D) She wants a task to be reassigned.
43. Why will the woman e-mail the man?
(A) To give driving directions
(B) To report a result
(C) To extend an invitation
(D) To request more supplies
44. Where do the speakers most likely work?
(A) At a sporting goods store
(B) At a nature reserve
(C) At a bus tour company
(D) At a smartphone store
45. What did the man do last week?
(A) He transferred to a new site.
(B) He submitted a report.
(C) He took some time off.
(D) He made a recommendation.
46. What does the man plan to do next?
(A) Contact a manager
(B) Confirm a schedule
(C) Review a procedure
(D) Lead a tour
47. What kind of business do the speakers work for?
(A) A conference center
(B) A tourist resort
(C) A computer manufacturer
(D) A job recruitment film
48. What is the conversation mainly about?
(A) A payment schedule
(B) A staff retreat
(C) A vacation policy
(D) New software installations
49. What does the woman suggest doing?
(A) Changing a deadline
(B) Holding a meeting
(C) Sending a message
(D) Gathering some feedback
50. Where is the conversation most likely taking place?
(A) At a travel agency
(B) At a restaurant
(C) At an airport
(D) At a clothing store
51. What will happen in fifteen minutes?
(A) The business will close.
(B) Some new equipment will be installed.
(C) A demonstration will be given.
(D) A tour will begin.
52. Why do the women plan to call a coworker?
(A) To ask for scheduling preferences
(B) To change a meeting time
(C) To check on an order’s status
(D) To request a budget increase
53. What problem does the man mention?
(A) He had to spend extra time on another project.
(B) He does not have the tools he needs.
(C) He must order some special parts for the work.
(D) He had the wrong address information.
54. Why did the woman contact the man?
(A) A window does not close.
(B) A machine is not turned on.
(C) A water pipe has been damaged.
(D) A door needs to be painted.
55. What does the woman plan to do at eleven o’clock?
(A) Pick up a package
(B) Give a building tour
(C) Make a payment
(D) Conduct staff interviews
56. Where does the man work?
(A) At a pharmacy
(B) At a moving service
(C) At a television studio
(D) At a training institute
57. What does the man want the women’s business to do?
(A) Renovate a room
(B) Run a newspaper advertisement
(C) Repair some equipment
(D) Print some banners
58. What will Ms. Jones do later today?
(A) Adjust work schedules
(B) Design a logo
(C) Provide pricing information
(D) Visit the man’s business
59. Where do the speakers work?
(A) At an ad agency
(B) At a sports stadium
(C) At a theater
(D) At a law office
60. Why does the man say, “I’m coming to the office on Saturday”?
(A) To ask for an extra payment
(B) To reschedule a meeting
(C) To decline an invitation
(D) To reassure the woman
61. What caused the man to be busier than usual?
(A) An absent employee
(B) An urgent order
(C) Some malfunctioning equipment
(D) Some client requests
62. Look at the graphic. Where is the woman trying to go?
(A) Dove Valley
(B) Lakewood
(C) Stonegate
(D) Thornton
63. What does the man remind the woman about?
(A) Scheduled laboratory inspections
(B) Some interviews with job candidates
(C) Her deadline for a report
(D) Her demonstration of some equipment
64. What does the man offer to do?
(A) Speak to a coworker
(B) Print out training materials
(C) E-mail some information
(D) Work extra hours
65. Look at the graphic. What item did the woman bring to the shop?
(A) A ring
(B) A necklace
(C) A pair of earrings
(D) A bracelet
66. Why will the woman pay an extra fee?
(A) To have an item delivered
(B) To find out the value of an item
(C) To have a service completed quickly
(D) To make some repairs to an item
67. What is the woman reminded to do?
(A) Review an insurance policy
(B) Bring a receipt
(C) Call the business on Thursday
(D) Present a coupon
68. What are the speakers mainly discussing?
(A) Advertising campaigns
(B) Company restructuring
(C) Product reviews
(D) Instruction manuals
69. Look at the graphic. When should a contract be signed?
(A) After Step 1
(B) After Step 2
(C) After Step 3
(D) After Step 4
70. What does the man plan to do next month?
(A) Announce a staff promotion
(B) Go on a vacation
(C) Purchase new computers
(D) Present an award
Part 4
Directions: You will hear some talks given by a single speaker. You will be asked to answer three questions about what the speaker says in each talk. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The talks will not be printed in your test book and will be spoken only one time.
71. Who is the speaker addressing?
(A) Customers
(B) Kitchen staff members
(C) Severs
(D) Managers
72. What problem does the speaker mention?
(A) An item is out of stock.
(B) A department is understaffed.
(C) An incorrect bill was sent.
(D) A device is malfunctioning.
73. What will take place today?
(A) An additional shipment will arrive.
(B) A job opening will be posted.
(C) A television advertisement will begin.
(D) A new dish will be introduced.
74. What did the listeners learn about in the workshop?
(A) Public speaking techniques
(B) Helpful hiring tips
(C) Time-management skills
(D) Negotiation strategies
75. What does the speaker encourage the listeners to do?
(A) Review some handouts
(B) Join a mailing list
(C) Role-play with each other
(D) Arrive early next time
76. Why does the speaker say, “Sandra has the paperwork”?
(A) To point out an error
(B) To explain an application process
(C) To apologize for some confusion
(D) To request more time for a task
77. What kind of business does the speaker most likely work for?
(A) A printing company
(B) An interior design firm
(C) A car rental agency
(D) A furniture store
78. What is the speaker waiting to receive?
(A) A set of photographs
(B) A final invoice
(C) An approved budget
(D) A signed contract
79. Why is the listener directed to visit a Web site?
(A) To complete a questionnaire
(B) To see examples of past work
(C) To sign up for a program
(D) To get a mailing address
80. Who most likely is the speaker?
(A) A supermarket manager
(B) An equipment vendor
(C) A restaurant supervisor
(D) A cooking instructor
81. What are the listeners reminded to do?
(A) Keep private areas locked
(B) Take personal items with them
(C) Follow a new policy
(D) Read a user manual
82. What does the speaker most likely mean when he says, “a customer is already waiting for us”?
(A) An assignment has changed.
(B) A meeting will not continue.
(C) High sales are expected today.
(D) New employees are ready to work
83. What is the listener interested in doing?
(A) Launching an ad campaign
(B) Applying for a loan
(C) Relocating his business
(D) Selling a property
84. According to the speaker, what should the listener do first?
(A) Open an account
(B) Book an appointment
(C) Submit some paperwork
(D) Confirm a budget
85. Why is the speaker unavailable tomorrow?
(A) Her branch has plans to close early.
(B) Her annual vacation will begin.
(C) She is transferring to a new department.
(D) She will interview job candidates.
86. What kind of event is scheduled for tonight?
(A) A community picnic
(B) A musical performance
(C) An exhibition opening
(D) A political debate
87. What does the speaker recommend that attendees do?
(A) Bring their own seat
(B) Keep listening for cancellations
(C) Read some reviews online
(D) Buy tickets in advance
88. What does the speaker say that listeners will hear next?
(A) A traffic update
(B) An interview
(C) A weather report
(D) An advertisement
89. Where is the speech being given?
(A) At a retirement party
(B) at an awards banquet
(C) At an orientation session
(D) At a group interview
90. Why does the speaker say, “She always put the company first”?
(A) To outline job responsibilities
(B) To recommend a colleague
(C) To explain a decision
(D) To show appreciation
91. What is Ms. Fisher going to do next month?
(A) Publish an article
(B) Open a new business
(C) Travel internationally
(D) Transfer to a new branch
92. Who most likely is Alma Heinrich?
(A) A poet
(B) A photographer
(C) A tour guide
(D) A journalist
93. According to the speaker, what does Ms. Heinrich like to focus on?
(A) Rural lives
(B) Scenic roads
(C) Old cars
(D) Endangered animals
94. What are the listeners eligible to receive?
(A) A museum map
(B) A gift shop discount
(C) A free poster
(D) A ticket refund
95. What problem does the speaker mention?
(A) A construction project is not completed.
(B) A flight has been overbooked.
(C) She severe weather has caused a delay.
(D) A staff member did not arrive for work.
96. Look at the graphic. Which information is incorrect?
(A) 1:35 P.M.
(B) 2 hrs 25 min
(C) D14
(D) 35A
97. What does the speaker offer for those travelling with seniors?
(A) Transportation
(B) A seat upgrade
(C) A fast boarding service
(D) Double reward points
98. Where do the listeners most likely work?
(A) At an educational institute
(B) At a magazine publisher
(C) At a newspaper office
(D) At a public library
99. Look at the graphic. Which session will all employees attend?
(A) Welcome Speech
(B) Using Technology
(C) Research Methods
(D) Style Choices
100. What information will the speaker obtain soon?
(A) A new seminar schedule
(B) A keynote speaker’s profile
(C) The number of participants
(D) A list of participating vendors
Answer Key
Answer Key
01. (A) 02. (C) 03. (D) 04. (B) 05. (C)
06. (B) 07. (A) 08. (A) 09. (A) 10. (A)
11. (B) 12. (C) 13. (C) 14. (B) 15. (C)
16. (B) 17. (C) 18. (C) 19. (B) 20. (A)
21. (C) 22. (B) 23. (B) 24. (A) 25. (A)
26. (C) 27. (C) 28. (C) 29. (A) 30. (A)
31. (B) 32. (B) 33. (D) 34. (C) 35. (A)
36. (B) 37. (C) 38. (B) 39. (B) 40. (B)
41. (B) 42. (C) 43. (B) 44. (B) 45. (C)
46. (C) 47. (B) 48. (D) 49. (C) 50. (A)
51. (C) 52. (B) 53. (D) 54. (A) 55. (B)
56. (A) 57. (D) 58. (C) 59. (D) 60. (C)
61. (A) 62. (B) 63. (D) 64. (A) 65. (D)
66. (B) 67. (B) 68. (D) 69. (B) 70. (B)
71. (B) 72. (D) 73. (D) 74. (D) 75. (A)
76. (B) 77. (B) 78. (D) 79. (D) 80. (A)
81. (C) 82. (B) 83. (B) 84. (C) 85. (D)
86. (B) 87. (A) 88. (A) 89. (A) 90. (D)
91. (C) 92. (B) 93. (D) 94. (C) 95. (A)
96. (C) 97. (A) 98. (B) 99. (C) 100. (C)
