Part 1

Directions: For each question in this part, you will hear four statements about a picture in your test book. When you hear the statements, you must select the one statement that best describes what you see in the picture. Then find the number of the question on your answer sheet and mark your answer. The statements will not be printed in your test book and will be spoken only one time.

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Part 2

Directions: You will hear a question or statement and three responses spoken in English. They will not be printed in your test book and will be spoken only one time. Select the best response to the question or statement and mark the letter (A), (B), or (C) on your answer sheet.

7. Mark your answer on your answer sheet.

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31. Mark your answer on your answer sheet.

Part 3

Directions: You will hear some conversations between two or more people. You will be asked to answer three questions about what the speakers say in each conversation. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The conversations will not be printed in your test book and will be spoken only one time.

32.  Where most likely are the speakers?

        (A) At a café

        (B) At a repair shop

        (C) At a warehouse

        (D) At a train station

33.  According to the man, what has caused a delay?

        (A) An order form was lost.

        (B) A machine has broken down.

        (C) A shipment has not arrived.

        (D) An employee is absent.

34.  What does the man say he will do?

        (A) Send an item by express mail

        (B) Give the woman a discount

        (C) Order some new components

        (D) Change the order of some tasks

35.  Where does the man work?

        (A) At a commercial airline

        (B) At a restaurant

        (C) At a car rental agency

        (D) At a hotel

36.  What problem does the woman tell the man about?

        (A) Her confirmation e-mail did not arrive.

        (B) Her bill was more than expected.

        (C) Her personal items were damaged.

        (D) Her reservation was incorrect.

37.  What does the man offer to do?

        (A) Call the woman back

        (B) Talk to a manager

        (C) Send a refund

        (D) Add a free service

38.  Where do the speakers most likely work?

        (A) At a post office

        (B) At a library

        (C) At a clothing shop

        (D) At a bank

39.  What problem is being discussed?

        (A) A computer shutdown

        (B) A broken item

        (C) A system error

        (D) An outdated policy

40.  What does the woman suggest doing?

        (A) Reading a device’s user guide

        (B) Inputting some information manually

        (C) Asking a customer to return later

        (D) Moving to a different computer

41.  According to the man, why will the business relocate?

        (A) The neighborhood is too far away.

        (B) The rental fee has gone up.

        (C) The employees need a meeting space.

        (D) The staff size has decreased.

42.  On which part of the new building will the most money be spent?

        (A) A waiting area

        (B) A conference room

        (C) A staff lounge

        (D) An executive’s office

43.  According to the man, why must work be completed on time?

        (A) A crew has other projects.

        (B) A room was already booked for an event.

        (C) A budget is limited.

        (D) A change has been advertised.

44.  What kind of business do the speakers probably work for?

        (A) An accounting firm

        (B) A moving company

        (C) A real estate agency

        (D) A furniture store

45.  What has created a problem for the business?

        (A) Some employees have a schedule conflict.

        (B) A competitor has opened nearby.

        (C) Some customers made complaints.

        (D) Some devices are not working properly.

46.  What do the speakers plan to do?

        (A) Increased their advertising

        (B) Hold a training session

        (C) Create an online account

        (D) Offer a wider range of options

47.  What is the man trying to do?

        (A) Rearrange a team

        (B) Print some documents

        (C) Schedule a meeting

        (D) Research some data

48.  What does the man mean when he says, “I think the marketing team is hosting some visitors”?

        (A) He has more copies for them.

        (B) He needs to find a larger room.

        (C) His team is now understaffed.

        (D) He doesn’t want to interrupt a meeting.

49.  What will Angela probably do next?

        (A) Contact a business

        (B) Speak to a colleague

        (C) Check some figures

        (D) Place a supply order

50.  Why does the man ask for the woman’s advice?

        (A) He is finding a new supplier.

        (B) He recently moved to a new neighborhood.

        (C) He is planning a company event.

        (D) He is behind schedule on a work assignment.

51.  What does the woman mention about parking at Russell Plaza?

        (A) It is extremely limited.

        (B) Its costs can be reimbursed.

        (C) It has become more expensive.

        (D) It is monitored by guards.

52.  What will the man probably do next?

        (A) Arrange transportation

        (B) Sign a contract

        (C) Book a tour

        (D) Visit a site

53. What does the woman suggest when she says, “but no more than that”?

        (A) She wants a meeting to be small.

        (B) She will approve the budget.

        (C) She thinks a catalog should be shortened.

        (D) She has a limited amount of time.

54.  What concern does the man tell the woman about?

        (A) The size of some images

        (B) The status of a mailing list

        (C) The quality of some paper

        (D) The color of some photographs

55.  Why does the man make an apology?

        (A) He failed to reach a team goal.

        (B) He was confused about assigned tasks.

        (C) He is unable to cover a coworker’s shift.

        (D) He forgot to submit some documents.

56. What is the conversation mainly about?

        (A) Attending an industry event

        (B) Preparing for a promotional event

        (C) Implementing a new policy

        (D) Transferring to another branch

57.  According to the woman, what could cause a problem?

        (A) Her current salary is too low.

        (B) Her lease does not expire soon.

        (C) She doesn’t know an area well.

        (D) She is unqualified for a position.

58.  What does the man tell the woman about?

        (A) A service for locating a home

        (B) A new employment agency

        (C) A deadline for an application

        (D) A special pricing discount

59.  What does the man want to know about the book tour?

        (A) How it will be advertised to the public

        (B) Why a small community was included

        (C) How many books are likely to be sold

        (D) Why is will start later than planned

60.  Who most likely is Yolanda?

        (A) An author

        (B) A graphic designer

        (C) An accountant

        (D) A bookstore owner

61.  What does the man plan to prepare next week?

        (A) A book cover’s design

        (B) An updated contract

        (C) A press release

        (D) A ticket for a tour

62.  Where are the speakers?

        (A) At an art gallery

        (B) At a performance hall

        (C) At a historical home

        (D) At an aquarium

63.  Look at the graphic. Why is the man eligible for a discount?

        (A) He has a membership.

        (B) He is part of a large group.

        (C) It is a Tuesday.

        (D) It is near closing time.

64.  What will the man most likely do next?

        (A) Check a map

        (B) Listen to a recording

        (C) Attend a lecture

        (D) Read a brochure

65.  What benefit of her current job does the woman mention?

        (A) She has a variety of projects.

        (B) She receives overtime pay.

        (C) Her coworkers are friendly.

        (D) Her skills are improving steadily.

66.  Look at the graphic. Which company will the woman most likely apply to?

        (A) Adkins Co.

        (B) Delacruz

        (C) Pearl, Inc.

        (D) Talala

67.  What is the man nervous about doing?

        (A) Taking a business trip

        (B) Starting his own business

        (C) Giving an important presentation

        (D) Applying for a promotion

68.  What is the man’s occupation?

        (A) Delivery driver

        (B) Professional editor

        (C) Certified accountant

        (D) Factory supervisor

69.  Look at the graphic. Who will contact the man?

        (A) Stanley Pickard

        (B) Brenda Kinsley

        (C) Tony Malone

        (D) Dawn Terrell

70.  Why will the man visit the library tomorrow?

        (A) To pay a late fee

        (B) To return some books

        (C) To renew a library card

        (D) To pick up an application form

Part 4

Directions: You will hear some talks given by a single speaker. You will be asked to answer three questions about what the speaker says in each talk. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The talks will not be printed in your test book and will be spoken only one time.

71.  Who most likely are the listeners?

        (A) Security guards

        (B) Department store managers

        (C) Assembly line workers

        (D) Newly hired accountants

72.  What is the main topic of the meeting?

        (A) An upcoming industry event

        (B) A coworker’s absence

        (C) A relocation of the office

        (D) A new vacation policy

73.  According to the speaker, why should listeners send him an e-mail?

        (A) To volunteer for extra shifts

        (B) To outline salary increases

        (C) To report policy violations

        (D) To schedule a training session

74.  What does the caller want to know about?

        (A) An event budget

        (B) A start time

        (C) A color preference

        (D) A guest list

75.  What is scheduled to happen on July 22?

        (A) A job position will be filled.

        (B) A store will be remodeled.

        (C) A sale promotion will end.

        (D) A banquet will be held.

76.  According to the speaker, why should the listener visit a Web site?

        (A) To check a list of services

        (B) To view some images

        (C) To submit a form

        (D) To provide a recommendation

77.  What is the speaker mainly discussing?

        (A) A holiday break

        (B) Company regulations

        (C) A retirement party

        (D) Donation opportunities

78.  Who is Kimberly Ivy?

        (A) A new employee

        (B) A business owner

        (C) A charity founder

        (D) A guest speaker

79.  What does the speaker say he will do?

        (A) Send some information

        (B) Collect completed forms

        (C) Purchase some items

        (D) Assign group tasks

80.  Where most likely are the listeners?

        (A) At a dairy farm

        (B) At a city park

        (C) At a sports complex

        (D) At a golf course

81.  Why does the speaker say, “It rained heavily last night”?

        (A) She is proposing canceling an activity.

        (B) She wants to apologize for a delay.

        (C) She is explaining the need for some gear.

        (D) She will get some help from a coworker.

82.  What are the listeners reminded to do?

        (A) Hold their visitor passes

        (B) Refer to the game schedule

        (C) Try a new ride

        (D) Use a rear parking lot

83.  What does the speaker’s company produce?

        (A) Formal clothing

        (B) Camping gear

        (C) Athletic footwear

        (D) Healthy snacks

84.  What does the speaker tell the listener about?

        (A) An unexpected order from a client

        (B) A misprint on the packaging

        (C) A suggestion for an ad campaign

        (D) A change in a release date

85.  What does the speaker ask the listener to do?

        (A) Send a sample to be checked

        (B) Find a place to store some items

        (C) Cancel an express order

        (D) Estimate a delivery date

86.  What does the speaker say Belmont Hall is famous for?

        (A) It hosts unique performances.

        (B) It is one of the oldest theaters.

        (C) It financially supports local artists.

        (D) It offers educational programs.

87.  Who is Elisa Brown?

        (A) An event planner

        (B) A musician

        (C) A radio announcer

        (D) An actress

88.  Why does the speaker say, “Yes, right here in Medford”?

        (A) To suggest changing a venue

        (B) To support the local community

        (C) To correct a previous error

        (D) To express surprise about an event

89.  Who most likely is the speaker addressing?

        (A) Video editors

        (B) Computer technicians

        (C) Bank tellers

        (D) Restaurant serving staff

90.  Why is the speaker giving the talk?

        (A) To give an overview of an activity

        (B) To review a revised policy

        (C) To explain how to use a device

        (D) To present an employee award

91.  What does the speaker imply when he says, “I haven’t prepared a list of participants”?

        (A) The listeners should fill in a sign-up sheet.

        (B) The listeners are not required to attend the meeting.

        (C) The listeners can make suggestions for a guest list.

        (D) The listeners should form their own groups.

92.  Why does the speaker apologize?

        (A) A meeting location was moved.

        (B) There are not enough seats.

        (C) Her talk has begun later than expected.

        (D) A deadline has been changed.

93.  According to the speaker, what do employees want to change?

        (A) A meeting day

        (B) A scheduling method

        (C) A break duration

        (D) A payment system.

94.  What will happen on August 5?

        (A) A new product will be launched.

        (B) A training workshop will be conducted.

        (C) A VIP guest will visit the business.

        (D) A shipping policy will be changed.

95.  What will the meeting on Thursday probably be about?

        (A) Employee healthcare

        (B) Financial services

        (C) Clothing designs

        (D) Building repairs

96.  What should Ms. Mayfield do when she arrives at the Auburn Building?

        (A) Ask to have her parking pass stamped

        (B) Wait in the lobby for the speaker

        (C) Add her name to a visitor sign-up sheet

        (D) Present a form of identification

97.  Look at the graphic. Where is the speaker’s office?

        (A) In the North Wing

        (B) In the East Wing

        (C) In the South Wing

        (D) In the West Wing

98.  Who most likely is the speaker addressing?

        (A) Language translators

        (B) News journalists

        (C) Job candidates

        (D) Financial experts

99.  Look at the graphic. Which company does the speaker most likely work at?

        (A) Tolliver Industries

        (B) Marietta Co.

        (C) Syder Enterprises

        (D) Barnes, Inc.

100. What will the listeners hear about next?

        (A) Some new lines of products

        (B) A recent research study

        (C) Some employee achievements

        (D) An advertisement layout

Answer Key

Answer Key

01.  (D)   02.  (A)   03.  (C)   04.  (D)   05.  (D)

06.  (D)   07.  (A)   08.  (A)   09.  (C)   10.  (C)

11.  (B)   12.  (B)   13.  (C)   14.  (C)   15.  (C)

16.  (B)   17.  (C)   18.  (C)   19.  (A)   20.  (A)

21.  (B)   22.  (C)   23.  (C)   24.  (A)   25.  (A)

26.  (A)   27.  (C)   28.  (A)   29.  (A)   30.  (B)

31.  (A)   32.  (B)   33.  (D)   34.  (D)   35.  (C)

36.  (D)   37.  (D)   38.  (A)   39.  (C)   40.  (B)

41.  (D)   42.  (A)   43.  (D)   44.  (D)   45.  (B)

46.  (A)   47.  (B)   48.  (D)   49.  (B)   50.  (C)

51.  (A)   52.  (C)   53.  (D)   54.  (A)   55.  (B)

56.  (D)   57.  (C)   58.  (A)   59.  (B)   60.  (C)

61.  (C)   62.  (D)   63.  (C)   64.  (B)   65.  (C)

66.  (B)   67.  (D)   68.  (D)   69.  (C)   70.  (C)

71.  (B)   72.  (B)   73.  (A)   74.  (C)   75.  (D)

76.  (B)   77.  (D)   78.  (B)   79.  (A)   80.  (A)

81.  (C)   82.  (A)   83.  (C)   84.  (B)   85.  (D)

86.  (A)   87.  (D)   88.  (D)   89.  (B)   90.  (A)

91.  (D)   92.  (A)   93.  (B)   94.  (A)   95.  (C)

96.  (D)   97.  (B)   98.  (B)   99.  (C)   100.  (A)

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