Part 1

Directions: For each question in this part, you will hear four statements about a picture in your test book. When you hear the statements, you must select the one statement that best describes what you see in the picture. Then find the number of the question on your answer sheet and mark your answer. The statements will not be printed in your test book and will be spoken only one time.

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Part 2

Directions: You will hear a question or statement and three responses spoken in English. They will not be printed in your test book and will be spoken only one time. Select the best response to the question or statement and mark the letter (A), (B), or (C) on your answer sheet.

7. Mark your answer on your answer sheet.

8. Mark your answer on your answer sheet.

9. Mark your answer on your answer sheet.

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29. Mark your answer on your answer sheet.

30. Mark your answer on your answer sheet.

31. Mark your answer on your answer sheet.

Part 3

Directions: You will hear some conversations between two or more people. You will be asked to answer three questions about what the speakers say in each conversation. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The conversations will not be printed in your test book and will be spoken only one time.

32.  Where does the woman most likely work?

        (A) At a shopping mall

        (B) At a home repair company

        (C) At a real estate agency

        (D) At a car dealer

33.  What does the man want to do?

        (A) Postpone a visit

        (B) Exchange a part

        (C) Prepare a receipt

        (D) Attend an event

34.  What does the man ask the woman to bring?

        (A) A price quote

        (B) A replacement part

        (C) Product brochures

        (D) A new heating unit

35.  What kind of business do the speakers most likely work at?

        (A) A grocery store

        (B) A movie theater

        (C) A florist shop

        (D) A local hotel

36.  What does the man ask for?

        (A) A discount coupon

        (B) A ticket

        (C) More chairs

        (D) Tools

37.  What will the man most likely do next?

        (A) Go to the parking lot

        (B) Clean some tables

        (C) Review a chart

        (D) Decorate the stage

38.  What is the main topic of the conversation?

        (A) A company event

        (B) A maintenance manual

        (C) A facility inspection

        (D) Factory regulations

39.  What does the man want to do?

        (A) Visit a print shop

        (B) Lead a workshop

        (C) Add some images

        (D) Interview applicants

40.  What does the man give to the woman?

        (A) A list of awards winners

        (B) A budget proposal

        (C) Some reference material

        (D) A checklist

41.  What is the woman trying to do?

        (A) Recruit members for a group

        (B) Introduce a coffee brand

        (C) Promote a theater event

        (D) Make changes to an advertisement

42.  What does the man mention about the business?

        (A) It supports performances in the area.

        (B) It has more than one entrance.

        (C) It is currently hiring new employees.

        (D) It will film a television commercial.

43.  Why does the woman say, “I have plenty more”?

        (A) To show agreement

        (B) To make a proposal

        (C) To reassure the man

        (D) To offer some assistance

44.  Where does the woman most likely work?

        (A) At a hospital

        (B) At parking facility

        (C) At an architectural firm

        (D) At an advertising firm

45.  What does the man ask about?

        (A) The details about materials

        (B) The number of workers

        (C) The cost estimate

        (D) The required permit

46.  What does the woman recommend?

        (A) Limiting material options

        (B) Negotiating a deadline

        (C) Constructing a parking building

        (D) Introducing an online system.

47.  What does the woman ask for help with?

        (A) Obtaining a certificate

        (B) Registering for a class

        (C) Paying a tuition fee

        (D) Finding a department

48.  What should the woman get from a supervisor?

        (A) A performance evaluation

        (B) A working schedule

        (C) Contact information

        (D) A signature

49.  What does the man say is provided for free?

        (A) Wood

        (B) Protective equipment

        (C) Light refreshments

        (D) A shuttle service

50.  Where most likely are the speakers?

        (A) At an electronics factory

        (B) At a state university

        (C) At a computer store

        (D) At a software company

51.  What does the man say the women will do at the end of the month?

        (A) Attend a training course

        (B) Complete a project

        (C) Receive a performance review

        (D) Share a computer

52.  What does the man ask Jayda to do?

        (A) Conduct a test

        (B) Write a proposal

        (C) Back up some data

        (D) File some documents

53. Where does the man most likely work?

        (A) At a moving company

        (B) At a restaurant

        (C) At a clinic

        (D) At a law firm

54.  Why does the man say, “The twelfth is a Saturday”?

        (A) To apologize for a last-minute change

        (B) To clarify an error in the schedule

        (C) To suggest a date for an event

        (D) To explain why a business will be busy

55.  What will the woman most likely do next?

        (A) Speak to her colleague

        (B) Provide contact details

        (C) Call another business

        (D) Make a payment

56. What is the conversation mainly about?

        (A) A staff award

        (B) A recruitment process

        (C) A business relocation

        (D) An equipment issue

57.  What does the woman mention that she wants to do?

        (A) Complete a task quickly

        (B) Update a policy

        (C) Avoid some fees

        (D) Submit a résumé

58.  What will the speakers do this afternoon?

        (A) Revise some paperwork

        (B) Conduct some interviews

        (C) Look at some Web sites

        (D) Visit some potential clients

59.  What are the speakers discussing?

        (A) Some survey results

        (B) An office building

        (C) A rental car

        (D) A kitchen appliance

60.  According to the man, what has caused complaints?

        (A) An overheating device

        (B) Long delivery wait times

        (C) High retail prices

        (D) Insufficient instructions

61.  What does the man suggest doing?

        (A) Suspending advertisements

        (B) Issuing refunds

        (C) Mailing out new manuals

        (D) Recalling products

62.  Why is the store having a sale?

        (A) To promote a grand opening

        (B) To celebrate an anniversary

        (C) To make room for new arrivals

        (D) To recognize a national holiday

63.  Look at the graphic. Which amount was incorrectly charged?

        (A) $7

        (B) $10

        (C) $20

        (D) $55

64.  What will the man do next?

        (A) Look at some merchandise

        (B) Show a credit card

        (C) Search for a receipt

        (D) Go to another store

65.  What kind of business do the speakers probably work for?

        (A) A courier company

        (B) A construction firm

        (C) A catering service

        (D) A cleaning company

66.  Why did Crandon Enterprises call the business?

        (A) To make a complaint

        (B) To change the date of some work

        (C) To ask for payment options

        (D) To request an additional service

67.  Look at the graphic. When will the speakers most likely visit Crandon Enterprises?

        (A) At 1:00 P.M.

        (B) At 2:30 P.M.

        (C) At 4:00 P.M.

        (D) At 5:30 P.M.

68.  Who most likely is the man?

        (A) A health inspector

        (B) A delivery person

        (C) A building owner

        (D) A shop clerk

69.  What does the woman suggest about Valerex?

        (A) It arrived later than expected.

        (B) Its price was recently reduced.

        (C) It takes up too much shelf space.

        (D) It will probably be popular.

70.  Look at the graphic. Which section should the man go to?

        (A) Snacks

        (B) Vitamins

        (C) Cosmetics

        (D) Cereal

Part 4

Directions: You will hear some talks given by a single speaker. You will be asked to answer three questions about what the speaker says in each talk. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The talks will not be printed in your test book and will be spoken only one time.

71.  Who most likely is the speaker?

        (A) A security guard

        (B) A store owner

        (C) A radio show host

        (D) A department manager

72.  What does the speaker say about Dr. Miller?

        (A) He opened a new clinic recently.

        (B) He runs a mobile company.

        (C) He is a college professor.

        (D) He designed famous Web sites.

73.  According to the speaker, what will Dr. Miller do?

        (A) Introduce his colleagues

        (B) Give some names of free products

        (C) Demonstrate a new product

        (D) Distribute hand-outs

74.  Where does the speaker most likely work?

        (A) At a research center

        (B) At a university

        (C) At a marketing agency

        (D) At a toy store

75.  What will be featured in the slide show?

        (A) Sales figures

        (B) Toy packages

        (C) Movie series

        (D) Newspaper articles

76.  What are the listeners asked to do next?

        (A) Review a document

        (B) Try samples

        (C) Meet a tour guide

        (D) Complete a form

77.  Who most likely is the speaker?

        (A) A financial advisor

        (B) A real estate agent

        (C) A legal aide

        (D) A travel agent

78.  What does the speaker mean when he says, “It’s already the middle of May”?

        (A) He missed the due date.

        (B) He cannot reserve a flight.

        (C) He thinks it’s time to decide.

        (D) He has to request an extension.

79.  According to the speaker, what is scheduled for next week?

        (A) A new ad campaign

        (B) An office relocation

        (C) A budget review

        (D) A client meeting

80.  What is the purpose of the meeting?

        (A) To announce a new goal

        (B) To clarify a company policy

        (C) To introduce new management

        (D) To recognize a department

81.  According to the speaker, what did the drivers do last week?

        (A) They completed their scheduled deliveries.

        (B) They received the least customer complaints.

        (C) They started driving new trucks.

        (D) They reduced fuel consumption.

82.  What will most likely happen next?

        (A) An award will be given.

        (B) Some food will be served.

        (C) A map will be displayed.

        (D) A presentation will be made.

83.  Why does the speaker thank Mr. Bradshaw?

        (A) He made a generous donation.

        (B) He supplied a popular product.

        (C) He helped run a promotion.

        (D) He shared a business model.

84.  What will most likely happen next week?

        (A) A product supplier will be changed.

        (B) A new café will open.

        (C) A shipment size will increase.

        (D) A menu will be updated.

85.  Why is the listener asked to return the call?

        (A) To schedule a meeting

        (B) To discuss new products

        (C) To confirm an order

        (D) To update an address

86.  What is the purpose of the message?

        (A) To apologize for an error

        (B) To give a project update

        (C) To introduce a new service

        (D) To arrange a consultation

87.  Why does the speaker say, “there is very little difference”?

        (A) To reassure Mr. Haines about a team’s ability

        (B) To report that a repair is not necessary

        (C) To confirm the accuracy of an estimate

        (D) To encourage Mr. Haines to make a change

88.  What will the speaker give Mr. Haines tomorrow?

        (A) A questionnaire

        (B) Some product samples

        (C) An invoice

        (D) Some photographs

89.  What is being advertised?

        (A) A digital menu board

        (B) A mobile app

        (C) A security system

        (D) A laptop computer

90.  According to the speaker, why is the advertised item special?

        (A) It is updated automatically.

        (B) It offers organic food recipes.

        (C) It makes it easy to keep a diary.

        (D) It is compatible with all devices.

91.  What will happen next month?

        (A) A coupon will expire.

        (B) New badges will be issued.

        (C) A software program will be available.

        (D) A branch will be closed.

92.  Why does the speaker say, “Mr. Lopez was called for an urgent teleconference”?

        (A) To recommend a replacement

        (B) To cancel an event

        (C) To file a formal complaint

        (D) To explain a change

93.  What does the speaker say about Chapter 3?

        (A) It was recently updated.

        (B) It is the longest chapter.

        (C) It can be skipped.

        (D) It contains a list of tools.

94.  According to the speaker, who is visiting the facility?

        (A) Journalists

        (B) Potential employees

        (C) Engineers

        (D) Board members

95.  What is the listener planning?

        (A) A training session

        (B) An anniversary party

        (C) An awards ceremony

        (D) A visit from investors

96.  Look at the graphic. Who has canceled a reservation at the restaurant?

        (A) Adams Realty

        (B) LD Consulting

        (C) Nancy Chenoweth

        (D) Gary Hamman

97.  What does the speaker ask the listener to do?

        (A) Save a receipt

        (B) Select a menu

        (C) Make a payment

        (D) Confirm a seating plan

98.  What does the speaker mention about the tournament?

        (A) It had to be rescheduled.

        (B) It was changed to another location.

        (C) It takes place every year.

        (D) It is in need of some volunteers.

99.  Why might listeners tune in to the radio station at six o’clock?

        (A) If they want more information about the players

        (B) If they want an update on the game schedule

        (C) If they want to hear an interview with a coach

        (D) If they want to listen to the start of the game

100. Look at the graphic. Where does the speaker recommend parking?

        (A) Lot A

        (B) Lot B

        (C) Lot C

        (D) Lot D

Answer Key

Answer Key

01.  (A)   02.  (B)   03.  (D)   04.  (B)   05.  (C)

06.  (D)   07.  (A)   08.  (C)   09.  (C)   10.  (B)

11.  (B)   12.  (A)   13.  (B)   14.  (C)   15.  (A)

16.  (B)   17.  (C)   18.  (B)   19.  (B)   20.  (A)

21.  (B)   22.  (C)   23.  (C)   24.  (A)   25.  (A)

26.  (C)   27.  (C)   28.  (A)   29.  (B)   30.  (B)

31.  (C)   32.  (B)   33.  (A)   34.  (C)   35.  (C)

36.  (D)   37.  (C)   38.  (B)   39.  (C)   40.  (C)

41.  (C)   42.  (A)   43.  (C)   44.  (C)   45.  (C)

46.  (C)   47.  (B)   48.  (D)   49.  (B)   50.  (D)

51.  (B)   52.  (A)   53.  (B)   54.  (D)   55.  (A)

56.  (B)   57.  (C)   58.  (C)   59.  (D)   60.  (A)

61.  (D)   62.  (B)   63.  (D)   64.  (A)   65.  (D)

66.  (D)   67.  (D)   68.  (B)   69.  (D)   70.  (B)

71.  (D)   72.  (C)   73.  (B)   74.  (C)   75.  (B)

76.  (A)   77.  (B)   78.  (C)   79.  (D)   80.  (D)

81.  (A)   82.  (B)   83.  (B)   84.  (C)   85.  (A)

86.  (B)   87.  (D)   88.  (B)   89.  (B)   90.  (C)

91.  (C)   92.  (D)   93.  (C)   94.  (A)   95.  (B)

96.  (B)   97.  (C)   98.  (A)   99.  (A)   100.  (D)

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