Part 1

Directions: For each question in this part, you will hear four statements about a picture in your test book. When you hear the statements, you must select the one statement that best describes what you see in the picture. Then find the number of the question on your answer sheet and mark your answer. The statements will not be printed in your test book and will be spoken only one time.







Part 2

Directions: You will hear a question or statement and three responses spoken in English. They will not be printed in your test book and will be spoken only one time. Select the best response to the question or statement and mark the letter (A), (B), or (C) on your answer sheet.

7. Mark your answer on your answer sheet.

8. Mark your answer on your answer sheet.

9. Mark your answer on your answer sheet.

10. Mark your answer on your answer sheet.

11. Mark your answer on your answer sheet.

12. Mark your answer on your answer sheet.

13. Mark your answer on your answer sheet.

14. Mark your answer on your answer sheet.

15. Mark your answer on your answer sheet.

16. Mark your answer on your answer sheet.

17. Mark your answer on your answer sheet.

18. Mark your answer on your answer sheet.

19. Mark your answer on your answer sheet.

20. Mark your answer on your answer sheet.

21. Mark your answer on your answer sheet.

22. Mark your answer on your answer sheet.

23. Mark your answer on your answer sheet.

24. Mark your answer on your answer sheet.

25. Mark your answer on your answer sheet.

26. Mark your answer on your answer sheet.

27. Mark your answer on your answer sheet.

28. Mark your answer on your answer sheet.

29. Mark your answer on your answer sheet.

30. Mark your answer on your answer sheet.

31. Mark your answer on your answer sheet.

Part 3

Directions: You will hear some conversations between two or more people. You will be asked to answer three questions about what the speakers say in each conversation. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The conversations will not be printed in your test book and will be spoken only one time.

32.  What are the speakers discussing?

        (A) A new product

        (B) A change in ownership

        (C) A training session

        (D) An annual sale

33.  What will be temporarily available to customers?

        (A) A rewards program

        (B) A home delivery option

        (C) A reservation system

        (D) A product sample

34.  What will the woman do next?

        (A) Post a notice

        (B) Contact a supplier

        (C) Schedule a meeting

        (D) Review an advertisement

35.  Where is the conversation most likely taking place?

        (A) At a department store

        (B) At a hotel

        (C) At a travel agency

        (D) At a restaurant

36.  What does the man say he had trouble doing?

        (A) Printing some documents

        (B) Finding a parking spot

        (C) Using a Web site

        (D) Accessing a facility

37.  Why does the man like the woman’s suggestion?

        (A) He can save time on a task.

        (B) He can get a refund for a service.

        (C) He does not need to pay extra.

        (D) He can promote his business.

38.  What kind of project will the man do this weekend?

        (A) Fixing some furniture

        (B) Repainting a room

        (C) Installing an appliance

        (D) Repairing a window

39.  What does the woman mention about the Soto brand?

        (A) It will be discontinued soon.

        (B) It has the most color options.

        (C) It does not contain harmful chemicals.

        (D) It comes with a product warranty.

40.  What does the woman offer to give the man?

        (A) A free sample

        (B) A store voucher

        (C) A product catalog

        (D) A loyalty card

41.  Where most likely are the speakers?

        (A) At a medical facility

        (B) At a financial institution

        (C) At a manufacturing plant

        (D) At a construction company

42.  What will the men be given this afternoon?

        (A) Signed contracts

        (B) Identification badges

        (C) Work schedules

        (D) Staff uniforms

43.  According to the woman, where can the information about the vacation be found?

        (A) On a Web site

        (B) In a welcoming packet

        (C) In an employee manual

        (D) At a bulletin board

44.  What is the purpose of the call?

        (A) To inquire about a recruitment drive

        (B) To request decorating services

        (C) To join a mailing list

        (D) To place an advertisement

45.  What kind of business does the woman own?

        (A) A security firm

        (B) A laundry service

        (C) A clothing store

        (D) A delivery company

46.  Why is the woman unavailable this week?

        (A) A site will undergo an inspection.

        (B) Her business will be closed.

        (C) She plans to go out of town.

        (D) She is working on her colleagues’ job.

47.  What did the speakers’ company do last week?

        (A) It relocated its headquarters.

        (B) It finalized a contract.

        (C) It found a new client.

        (D) It hired a new executive.

48.  What benefit of the change do the men mention?

        (A) The company’s reputation will improve.

        (B) There will be more room for parking.

        (C) Employees can work fewer hours.

        (D) Meetings can be held on-site.

49.  What information do the men want from the woman?

        (A) A project deadline

        (B) A reservation process

        (C) A meeting agenda

        (D) A delivery time

50.  What did the man do yesterday?

        (A) He wrote a report.

        (B) He had a meeting.

        (C) He made a hiring decision.

        (D) He ordered office supplies.

51.  In which department does the woman most likely work?

        (A) Sales

        (B) R&D

        (C) HR

        (D) IT

52.  What does the man most likely mean when he says, “I’ve been at my desk all day”?

        (A) He needs to hire an assistant.

        (B) A project was postponed.

        (C) He is busy with an assignment.

        (D) No one has visited him to resolve a problem.

53. Why does the man say, “Marco isn’t joining us”?

        (A) To apologize to the woman

        (B) To ask for a replacement

        (C) To show his surprise

        (D) To express excitement

54.  According to the man, what has caused a problem?

        (A) Some equipment is malfunctioning.

        (B) A shipment has not yet arrived.

        (C) He received some incorrect figures.

        (D) He had another urgent project.

55.  What does the woman plan to do?

        (A) Review a presentation

        (B) Change a meeting time

        (C) Print out some data

        (D) Call a client

56. What kind of business do the speakers most likely work for?

        (A) A software development firm

        (B) A hardware store

        (C) A fitness facility

        (D) A magazine publisher

57.  What goal does the man want to achieve?

        (A) Reducing operating expenses

        (B) Improving customer service

        (C) Opening a second branch

        (D) Expanding the customer base

58.  What is the woman asked to do?

        (A) Provide some photographs

        (B) Send a contract

        (C) Schedule a consultation

        (D) Update a list

59.  What does the man ask about?

        (A) When a client will visit the business

        (B) What was covered at a meeting

        (C) Who has volunteered for an assignment

        (D) Why a company policy was changed

60.  What is scheduled to happen in August?

        (A) New board members will be elected.

        (B) Employees will attend an awards ceremony.

        (C) The company will participate in a career fair.

        (D) A new product will be launched.

61.  What does the woman offer to send to the man?

        (A) A video clip

        (B) A user manual

        (C) A revised sales report

        (D) A registration form

62.  Look at the graphic. Which team are the speakers fans of?

        (A) Alma

        (B) Canterbury

        (C) Mountainview

        (D) Timberbrook

63.  What does the woman offer to do?

        (A) Order some food

        (B) Reserve a room

        (C) Purchase some equipment

        (D) Send an invitation

64.  What does the man remind the woman to do?

        (A) Check a TV channel

        (B) Print some information

        (C) Review a schedule

        (D) Complete a form

65.  What does the man say he needs to do?

        (A) Exchange some merchandise

        (B) Make a reservation

        (C) Complete a job application

        (D) Open a shop at the mall

66.  Look at the graphic. Where will the man probably go next?

        (A) Silverson’s

        (B) The food court

        (C) The security office

        (D) The Cube

67.  What does the woman tell the man about?

        (A) A map is out of date.

        (B) A business will close soon.

        (C) Some announcements will be made.

        (D) Some shops are hiring new workers.

68.  What has the man just finished doing?

        (A) Balancing some accounting figures

        (B) Reviewing customer surveys

        (C) Checking the hotel’s attendance

        (D) Designing a new advertisement

69.  What does the man mention about the hotel?

        (A) It is in a convenient location.

        (B) It has a lot of repeat customers.

        (C) Its business is steadily growing.

        (D) Its staff has a good reputation.

70.  Look at the graphic. Which company will the man contact?

        (A) Travel Max

        (B) Hotels & Holidays

        (C) Journeys

        (D) World Magazine

Part 4

Directions: You will hear some talks given by a single speaker. You will be asked to answer three questions about what the speaker says in each talk. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The talks will not be printed in your test book and will be spoken only one time.

71.  Where are the listeners?

        (A) At a financial advisory firm

        (B) At a fashion design studio

        (C) At a concert hall

        (D) At a clothing store

72.  What is mentioned about the business?

        (A) It was featured in a monthly magazine.

        (B) It is the largest in the area.

        (C) It was founded overseas.

        (D) It has changed a brand logo.

73.  What will happen next?

        (A) The speaker’s colleague will give a talk.

        (B) The speaker will give a tour.

        (C) The listeners will complete some paperwork.

        (D) The manager will distribute samples.

74.  In which department does the speaker work?

        (A) Finance

        (B) Maintenance

        (C) Administration

        (D) Marketing

75.  What does the speaker say will start today?

        (A) A landscaping project

        (B) A security policy

        (C) Some equipment repairs

        (D) Some training events

76.  Why should the listeners talk to the speaker?

        (A) To provide some feedback

        (B) To request time off

        (C) To change workstations

        (D) To get some earplugs

77.  What topic will the speaker cover?

        (A) Employee management

        (B) Retirement planning

        (C) Sales techniques

        (D) Public speaking

78.  What does the speaker say he has recently done?

        (A) Received a national award

        (B) Published a new book

        (C) Opened a training center

        (D) Launched a software program

79.  What will the listeners most likely do next?

        (A) Pick up some paperwork

        (B) Watch an instructional video

        (C) Find their group members

        (D) Record some figures

80.  What type of position is available at the speaker’s company?

        (A) Public relations manager

        (B) Administrative assistant

        (C) Computer technician

        (D) Senior accountant

81.  What does the speaker want the listener to talk about?

        (A) Her educational background

        (B) Her organizational skills

        (C) Her professional references

        (D) Her career goals

82.  According to the speaker, what can the listener do at the end of the interview?

        (A) Be introduced to some employees

        (B) Give a presentation to the speaker

        (C) Ask questions about the position

        (D) Take a tour of the building

83.  What is the speaker mainly reporting about?

        (A) A business opening

        (B) A town election

        (C) A music competition

        (D) A film festival

84.  Why are listeners encouraged to visit a Web site?

        (A) To share their feedback

        (B) To download an application form

        (C) To view photos from past events

        (D) To read some rules

85.  What does the speaker suggest when she says, “producer Eleanor McCarty was seen leaving the Petunia Hotel this morning”?

        (A) Eleanor McCarty might be participating in an event.

        (B) Eleanor McCarty may decide to cancel an event.

        (C) Eleanor McCarty was disappointed with a hotel’s service.

        (D) Eleanor McCarty will visit the radio station for an interview

86.  Where do the listeners work?

        (A) At a bakery

        (B) At a hotel

        (C) At an appliance store

        (D) At a repair shop

87.  What will the speaker teach the listeners to use?

        (A) An electronic lock

        (B) A financial software program

        (C) An alarm system

        (D) A voice-activated device

88.  What benefit does the speaker expect from the change?

        (A) It can easily detect a fire.

        (B) It will attract more customers.

        (C) It will increase productivity.

        (D) It will save electricity.

89.  Who is the speaker calling?

        (A) A city official

        (B) A shop owner

        (C) A restaurant manager

        (D) A marketing executive

90.  What does the speaker mean when he says, “how large is your cleaning section”?

        (A) He wants to find a seller for his goods.

        (B) He is concerned about a delivery.

        (C) He is satisfied with the service he received.

        (D) He would like a recommendation.

91.  What does the speaker offer to do?

        (A) Mail some samples

        (B) Waive a fee

        (C) Train staff members

        (D) Give a demonstration

92.  Why did the speaker schedule the meeting?

        (A) To prepare for a leadership conference

        (B) To discuss a colleague’s promotion

        (C) To explain a company relocation

        (D) To vote on a new team leader

93.  What are the listeners asked to do?

        (A) Volunteer for shifts

        (B) Confirm their attendance

        (C) Train a new employee

        (D) Suggest gift ideas

94.  Why does the speaker say, “she was a manager at a prominent marketing firm”?

        (A) To correct an error

        (B) To request some assistance

        (C) To reassure the listeners

        (D) To disagree with a proposal

95.  Why is the store having a special promotion?

        (A) To introduce a new product

        (B) To promote a grand opening

        (C) To celebrate an anniversary

        (D) To announce a change in ownership

96.  When with the promotion end?

        (A) Saturday morning

        (B) Saturday evening

        (C) Sunday morning

        (D) Sunday evening

97.  Look at the graphic. Which counter is selling items at forty percent off?

        (A) Counter 1

        (B) Counter 2

        (C) Counter 3

        (D) Counter 4

98.  Look at the graphic. Which path does the speaker suggest taking?

        (A) The Rose Path

        (B) The Lily Path

        (C) The Daisy Path

        (D) The Tulip Path

99.  Why are the listeners asked to return by 4 P.M?

        (A) To take a shuttle bus

        (B) To watch a film

        (C) To listen to an educational talk

        (D) To have some refreshment

100. What will happen next?

        (A) The listeners will form discussion groups.

        (B) The listeners will look for their seats.

        (C) The speaker will distribute handouts.

        (D) The speaker will take food orders.

Answer Key

Answer Key

01.  (C)   02.  (B)   03.  (A)   04.  (C)   05.  (A)

06.  (A)   07.  (C)   08.  (B)   09.  (C)   10.  (A)

11.  (B)   12.  (C)   13.  (A)   14.  (C)   15.  (A)

16.  (B)   17.  (B)   18.  (C)   19.  (C)   20.  (C)

21.  (A)   22.  (C)   23.  (A)   24.  (A)   25.  (A)

26.  (C)   27.  (A)   28.  (A)   29.  (A)   30.  (B)

31.  (C)   32.  (D)   33.  (C)   34.  (A)   35.  (B)

36.  (D)   37.  (C)   38.  (B)   39.  (A)   40.  (C)

41.  (B)   42.  (D)   43.  (C)   44.  (B)   45.  (C)

46.  (D)   47.  (B)   48.  (D)   49.  (B)   50.  (B)

51.  (D)   52.  (D)   53.  (C)   54.  (D)   55.  (C)

56.  (C)   57.  (D)   58.  (A)   59.  (B)   60.  (D)

61.  (A)   62.  (C)   63.  (A)   64.  (D)   65.  (A)

66.  (D)   67.  (C)   68.  (B)   69.  (B)   70.  (A)

71.  (B)   72.  (C)   73.  (A)   74.  (B)   75.  (A)

76.  (D)   77.  (B)   78.  (D)   79.  (C)   80.  (B)

81.  (B)   82.  (C)   83.  (C)   84.  (D)   85.  (A)

86.  (A)   87.  (D)   88.  (C)   89.  (B)   90.  (A)

91.  (D)   92.  (B)   93.  (D)   94.  (C)   95.  (C)

96.  (D)   97.  (D)   98.  (C)   99.  (C)   100.  (D)