Part 1

Directions: For each question in this part, you will hear four statements about a picture in your test book. When you hear the statements, you must select the one statement that best describes what you see in the picture. Then find the number of the question on your answer sheet and mark your answer. The statements will not be printed in your test book and will be spoken only one time.







Part 2

Directions: You will hear a question or statement and three responses spoken in English. They will not be printed in your test book and will be spoken only one time. Select the best response to the question or statement and mark the letter (A), (B), or (C) on your answer sheet.

7. Mark your answer on your answer sheet.

8. Mark your answer on your answer sheet.

9. Mark your answer on your answer sheet.

10. Mark your answer on your answer sheet.

11. Mark your answer on your answer sheet.

12. Mark your answer on your answer sheet.

13. Mark your answer on your answer sheet.

14. Mark your answer on your answer sheet.

15. Mark your answer on your answer sheet.

16. Mark your answer on your answer sheet.

17. Mark your answer on your answer sheet.

18. Mark your answer on your answer sheet.

19. Mark your answer on your answer sheet.

20. Mark your answer on your answer sheet.

21. Mark your answer on your answer sheet.

22. Mark your answer on your answer sheet.

23. Mark your answer on your answer sheet.

24. Mark your answer on your answer sheet.

25. Mark your answer on your answer sheet.

26. Mark your answer on your answer sheet.

27. Mark your answer on your answer sheet.

28. Mark your answer on your answer sheet.

29. Mark your answer on your answer sheet.

30. Mark your answer on your answer sheet.

31. Mark your answer on your answer sheet.

Part 3

Directions: You will hear some conversations between two or more people. You will be asked to answer three questions about what the speakers say in each conversation. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The conversations will not be printed in your test book and will be spoken only one time.

32.  Where most likely do the speakers work?

        (A) At a university

        (B) At a rental car agency

        (C) At a staffing service

        (D) At a post office

33.  What does the woman want to do?

        (A) Correct a billing error

        (B) Apply for a promotion

        (C) Obtain a parking permit

        (D) Remodel an office space

34.  What does the man recommend doing?

        (A) Using an expense account

        (B) Going through a process online

        (C) Contacting a former coworker

        (D) Scanning a set of documents

35.  Where most likely are the speakers?

        (A) At a fitness center

        (B) At an art gallery

        (C) At a pharmacy

        (D) At a hotel

36.  What is out of order?

        (A) An electronic lock

        (B) A water dispenser

        (C) A desktop computer

        (D) An elevator door

37.  Why should the repair be done quickly?

        (A) Some complaints were received.

        (B) Many visitors are expected.

        (C) A warranty will expire.

        (D) A security issue may arise.

38.  What is the conversation mainly about?

        (A) A trade fair

        (B) A staff uniform

        (C) A prize drawing

        (D) A company logo

39.  What does the woman offer to do?

        (A) Arrange a brainstorming session

        (B) Order some promotional items

        (C) Collect some packing boxes

        (D) Notify a graphic designer

40.  What does the man request?

        (A) A purchase receipt

        (B) A floor plan

        (C) Contact details

        (D) Product specifications

41.  What has a client done?

        (A) Reported a problem

        (B) Missed a deadline

        (C) Arrived at a building

        (D) Filled out an online form

42.  What does Klaus mean when he says, “Brandon, aren’t you taking night classes in Web development”?

        (A) Brandon is probably not interested in an opportunity.

        (B) Brandon can describe an educational program.

        (C) Brandon will not be able to work overtime.

        (D) Brandon might know how to fix a technical issue.

43.  What does the woman guess that Lorna is doing?

        (A) Running some errands

        (B) Attending to an illness

        (C) Leading a technology workshop

        (D) Playing a winter sport

44.  Why does the woman speak to the man?

        (A) To suggest collaborating on a book

        (B) To ask for his opinion on an advertisement

        (C) To invite him to a negotiation meeting

        (D) To inform him of a business deal

45.  What does the woman say about Jadley Publishing?

        (A) It won an industry award.

        (B) Its headquarters are nearby.

        (C) Some of its branches were founded a year ago.

        (D) Some of its books are aimed at a certain age range.

46.  What does the woman say she will do?

        (A) Set up a conference call

        (B) Sign up for a newsletter

        (C) Browse a catalog

        (D) Create a display

47.  What are the speakers mainly discussing?

        (A) A vacation policy

        (B) A booking procedure

        (C) A trip itinerary

        (D) A workshop venue

48.  What does the man say he did?

        (A) Checked an account balance

        (B) Listened to a traffic report

        (C) Used a route-planning service

        (D) Edited a travel brochure

49.  What does the woman mention about a resort?

        (A) It has many rooms.

        (B) It received good reviews.

        (C) It recently closed.

        (D) It is far away.

50.  What is the man doing?

        (A) Training a technician

        (B) Inspecting a factory

        (C) Promoting a product

        (D) Installing a machine

51.  What does the woman ask about?

        (A) Benefits for employees

        (B) The cause of a loud noise

        (C) The procedure for requesting a repair

        (D) A protective covering for a device

52.  What does the man say is explained in a booklet?

        (A) How to understand the information on a screen

        (B) How often a test should be performed

        (C) How to operate an electric vehicle

        (D) How many levels a course has

53. Who most likely are the women?

        (A) Magazine editors

        (B) Research scientists

        (C) Medical care providers

        (D) Academic librarians

54.  Why are the women being introduced?

        (A) They will appear on television together.

        (B) They will travel to a convention together.

        (C) They went to the same school.

        (D) They live in the same area.

55.  What will the women talk about later?

        (A) Their typical work schedules

        (B) Their preferred contact methods

        (C) The topics they are interested in

        (D) The places they want to visit

56. What is the woman responsible for?

        (A) Making a costume

        (B) Choosing some lighting

        (C) Decorating a ballroom

        (D) Rewriting some scripts

57.  Why does the man say, “We need to begin filming the scene tomorrow morning”?

        (A) To indicate that filming may take a long time.

        (B) To explain why he cannot provide help

        (C) To remind the woman to arrive early

        (D) To urge the woman to work quickly

58.  What does the man decide to do?

        (A) Speak with an actor

        (B) Try out a camera filter

        (C) Lend the woman his car

        (D) Pack up an outfit

59.  What is the topic of the conversation?

        (A) Aircraft layouts

        (B) Ticketing machines

        (C) A baggage requirement

        (D) A mileage program

60.  What does the man say is the benefit of a change?

        (A) Reduced wait times for passengers

        (B) Fairer distribution of staff workloads

        (C) Better communication between staff

        (D) More types of savings for passengers

61.  What will most likely happen in February?

        (A) A mobile app will be released.

        (B) A decision will be announced.

        (C) A law will go into effect.

        (D) A new terminal will open.

62.  What does the woman want to know?

        (A) The price of a ticket

        (B) The size of a theater

        (C) The length of a performance

        (D) The popularity of a play

63.  Look at the graphic. Which area will the speakers most likely sit in?

        (A) Section A

        (B) Section B

        (C) Section C

        (D) Section D

64.  What does the woman suggest doing?

        (A) Checking a seating chart

        (B) Visiting a souvenir shop

        (C) Taking some pictures

        (D) Buying some snacks

65.  What is the problem with the woman’s shipment?

        (A) It was delayed in transit.

        (B) It was not gift-wrapped.

        (C) It contains damaged goods.

        (D) It is missing a tracking number.

66.  What does the man say about some tableware?

        (A) It is no longer manufactured.

        (B) It has beautiful products.

        (C) It is inexpensive.

        (D) It is imported from overseas.

67.  Look at the graphic. What refund amount will the woman most likely receive?

        (A) $24

        (B) $32

        (C) $45

        (D) $56

68.  What is the purpose of the man’s visit?

        (A) To find a lost item

        (B) To register for a course

        (C) To attend a job interview

        (D) To repair a piece of equipment

69.  Look at the graphic. Which room does the woman direct the man to?

        (A) Classroom 1

        (B) Classroom 2

        (C) The Student Lounge

        (D) The Staff Room

70.  What does the man ask for?

        (A) A business card

        (B) A writing tool

        (C) A connecting cable

        (D) A network password

Part 4

Directions: You will hear some talks given by a single speaker. You will be asked to answer three questions about what the speaker says in each talk. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The talks will not be printed in your test book and will be spoken only one time.

71.  What does the store mainly sell?

        (A) Children’s toys

        (B) Groceries

        (C) Clothing

        (D) Gardening supplies

72.  According to the announcement, what is new at the store?

        (A) Monthly classes

        (B) Spaces for relaxation

        (C) Discounts on large purchases

        (D) Home delivery options

73.  What can customers do at the front of the store?

        (A) Obtain a coupon

        (B) Have refreshments

        (C) See new merchandise

        (D) Buy a gift certificate

74.  What will the listener do for a conference?

        (A) Write a news article

        (B) Design an advertisement

        (C) Provide housing for a visitor

        (D) Lead a discussion

75.  What does the speaker say Ms. Reed might do?

        (A) Cancel an appearance

        (B) Bring a colleague

        (C) Take a later flight

        (D) Call the listener

76.  What is the speaker preparing?

        (A) A conference program

        (B) A profile of a participant

        (C) A set of questions

        (D) An expense estimate

77.  Who will visit the speaker’s workplace?

        (A) An athlete

        (B) A diplomat

        (C) A musician

        (D) A journalist

78.  What are listeners asked to do?

        (A) Plan a lunch

        (B) Read a notice

        (C) Tidy a work area

        (D) Put up decorations

79.  What does the speaker imply when she says, “I won’t forget it”?

        (A) The listeners will be rewarded for some work.

        (B) The listeners do not need to handle a task.

        (C) She was impressed by a previous event.

        (D) She has memorized some information.

80.  Where most likely does the speaker work?

        (A) At a bank

        (B) At a real estate agency

        (C) At a utility company

        (D) At a law office

81.  What potential problem does the speaker mention?

        (A) The listener may not need a service.

        (B) The listener may be charged extra.

        (C) A contract may not be renewed.

        (D) A government regulation may change.

82.  What is the listener asked to do?

        (A) Withdraw an application

        (B) Confirm an account number

        (C) Read an e-mail message

        (D) Find a postal address

83.  What are listeners encouraged to do on a Web site?

        (A) Leave comments

        (B) Watch instructional videos

        (C) Vote in a contest

        (D) Download recipes

84.  What will be discussed on the broadcast?

        (A) A cookbook

        (B) Some restaurant locations

        (C) Some packaged food

        (D) A kitchen appliance

85.  What does the speaker say Mr. Huber will do?

        (A) Conduct a taste test

        (B) Describe a manufacturing process

        (C) Display a collection of accessories

        (D) Announce a career change

86.  What is the workshop about?

        (A) Becoming a more effective manager

        (B) Designing customer surveys

        (C) Maintaining company Web sites

        (D) Giving better sales presentations

87.  What will the workshop include?

        (A) An acting task

        (B) A painting exercise

        (C) A question-and-answer period

        (D) A physical competition

88.  What does the speaker mean when he says, “there’s no room for that”?

        (A) An item must be moved to a storage area.

        (B) It is important for listeners to avoid careless mistakes.

        (C) The listeners must overcome their discomfort.

        (D) A planned activity cannot take place.

89.  Who most likely are the listeners?

        (A) Waitstaff

        (B) Cooks

        (C) Cashiers

        (D) Dishwashers

90.  Why does the speaker say they will not visit the kitchen?

        (A) It is poorly lit.

        (B) It is under renovation.

        (C) Its doors are locked.

        (D) Its flooring is being cleaned.

91.  Why does the speaker say, “the dishware was just delivered”?

        (A) To assign a responsibility

        (B) To make an excuse

        (C) To show relief

        (D) To emphasize a policy

92.  What kind of business is being advertised?

        (A) A disposal service

        (B) A moving company

        (C) A groundskeeping company

        (D) An environmental advising firm

93.  What does the speaker mention is now offered?

        (A) A free consultation session

        (B) An extra-large container

        (C) Landscaping machinery rentals

        (D) Transport of dangerous materials

94.  What are listeners encouraged to do?

        (A) Sign up on a Web site

        (B) Visit a local branch

        (C) Look at some reviews

        (D) Compare some offers

95.  What most likely is being celebrated?

        (A) A company’s anniversary

        (B) The end of a business year

        (C) The completion of a project

        (D) Improved sales results

96.  Look at the graphic. What will prevent the speaker from using the coupon?

        (A) The time of the group’s arrival

        (B) The number of attendees

        (C) The date of the outing

        (D) The location of the venue

97.  What does the speaker say about the outing?

        (A) The participants will share transportation.

        (B) It will include an overnight stay.

        (C) Employees’ family members are welcome.

        (D) A supervisor’s permission is required to attend.

98.  Look at the graphic. Which seminar has been postponed?

        (A) Our Brand Identity

        (B) Dealing with Customer Objections

        (C) Sharing Success Stories

        (D) Voicemail Practices

99.  What will the speaker’s company do next week?

        (A) Revise a manual

        (B) Release new software

        (C) Determine a seminar date

        (D) Request feedback from the listeners

100. What will the listeners most likely do next?

        (A) View a television commercial

        (B) Read over a handout

        (C) Form some small groups

        (D) Count some product samples

Answer Key

Answer Key

01.  (C)   02.  (A)   03.  (B)   04.  (C)   05.  (B)

06.  (D)   07.  (A)   08.  (C)   09.  (A)   10.  (C)

11.  (A)   12.  (B)   13.  (C)   14.  (C)   15.  (A)

16.  (B)   17.  (C)   18.  (A)   19.  (C)   20.  (A)

21.  (A)   22.  (A)   23.  (B)   24.  (B)   25.  (C)

26.  (C)   27.  (A)   28.  (C)   29.  (C)   30.  (A)

31.  (A)   32.  (A)   33.  (C)   34.  (B)   35.  (D)

36.  (A)   37.  (B)   38.  (A)   39.  (B)   40.  (D)

41.  (A)   42.  (D)   43.  (B)   44.  (D)   45.  (D)

46.  (D)   47.  (C)   48.  (C)   49.  (D)   50.  (C)

51.  (D)   52.  (A)   53.  (B)   54.  (D)   55.  (A)

56.  (A)   57.  (D)   58.  (A)   59.  (B)   60.  (A)

61.  (D)   62.  (A)   63.  (B)   64.  (C)   65.  (C)

66.  (A)   67.  (A)   68.  (C)   69.  (B)   70.  (D)

71.  (B)   72.  (A)   73.  (B)   74.  (D)   75.  (A)

76.  (C)   77.  (B)   78.  (C)   79.  (A)   80.  (A)

81.  (A)   82.  (C)   83.  (A)   84.  (C)   85.  (B)

86.  (D)   87.  (A)   88.  (C)   89.  (A)   90.  (B)

91.  (B)   92.  (A)   93.  (D)   94.  (C)   95.  (D)

96.  (B)   97.  (A)   98.  (C)   99.  (A)   100.  (C)