Part 1
Directions: For each question in this part, you will hear four statements about a picture in your test book. When you hear the statements, you must select the one statement that best describes what you see in the picture. Then find the number of the question on your answer sheet and mark your answer. The statements will not be printed in your test book and will be spoken only one time.
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Part 2
Directions: You will hear a question or statement and three responses spoken in English. They will not be printed in your test book and will be spoken only one time. Select the best response to the question or statement and mark the letter (A), (B), or (C) on your answer sheet.
7. Mark your answer on your answer sheet.
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Part 3
Directions: You will hear some conversations between two or more people. You will be asked to answer three questions about what the speakers say in each conversation. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The conversations will not be printed in your test book and will be spoken only one time.
32. What is the problem?
(A) A missing name
(B) An outdated logo
(C) A blurred image
(D) A dull color
33. Why is the man concerned?
(A) An event may be postponed.
(B) A type of shirt may not sell well.
(C) A sponsor may be displeased.
(D) An event budget may be exceeded.
34. What does the woman offer to do?
(A) Waive a production charge
(B) Dispose of some items
(C) Expedite a delivery
(D) Conceal some defects
35. Where most likely are the speakers?
(A) In a job placement agency
(B) In an electronics store
(C) In a bank
(D) In a dental clinic
36. According to the man, what is a problem?
(A) A Web site is not operating.
(B) A promotional offer has ended.
(C) A mobile phone has no power.
(D) A meeting room is unavailable.
37. What does the man say he will do?
(A) Lower a price
(B) Supply an additional form
(C) Find a manager
(D) Reschedule an appointment
38. Where most likely does the woman work?
(A) At an insurance provider
(B) At a marketing company
(C) At a paper manufacturer
(D) At a customer service call center
39. What does the man say about BaxterShare?
(A) It is difficult to use.
(B) It has limited features.
(C) It is available in a trial version.
(D) It offers strong security.
40. What does the woman agree to do?
(A) Copy some important files
(B) Download some software
(C) View a demonstration
(D) Buy a notebook computer
41. What does the woman say will happen next month?
(A) Special shipments will arrive.
(B) A city festival will take place.
(C) A new location will open.
(D) Temporary employees will be hired.
42. What does the man offer to do?
(A) Clean a sidewalk area
(B) Print some flyers
(C) Move a display case
(D) Take some photographs
43. What does the woman say she will research?
(A) The layout of a store showroom
(B) The best place to buy some kitchen equipment
(C) The wholesale price of a coffee drink
(D) The costs for some online advertisements
44. Why has the man come to the train station?
(A) To reserve a ticket
(B) To work in a shop
(C) To pick up a client
(D) To leave on a train
45. What does the woman offer to help the man do?
(A) Carry some luggage
(B) Understand a wall display
(C) Locate a meeting site
(D) Obtain an access card
46. What is the man told to do?
(A) Make a change to a plan
(B) Wait for an attendant
(C) Save some printed receipts
(D) Double-check some instructions
47. Who most likely is the woman?
(A) A safety inspector
(B) A new employee
(C) A board member
(D) A potential vendor
48. What does the woman ask about?
(A) The need for some repair instruments
(B) The speed of some machines
(C) The placement of a workstation
(D) The difficulty of hiring technicians
49. What will the woman most likely do next?
(A) Put on a uniform
(B) Monitor some procedures
(C) Gather some supervisors
(D) Make a reminder note
50. Who most likely are the speakers?
(A) Financial consultants
(B) School teachers
(C) Travel photographers
(D) Research scientists
51. What does the woman say about a workshop?
(A) It was full.
(B) It began late.
(C) It was recorded.
(D) It involved role-playing.
52. Why does the woman say, “He’s wearing a green shirt”?
(A) To complain about a person’s appearance
(B) To clarify why some lighting is unsuitable
(C) To help the man identify a person
(D) To indicate what the man should wear
53. What does the woman want to do?
(A) Attend an upcoming event
(B) Apply for a position
(C) Place a special order
(D) Promote her work
54. What does the man warn the woman about?
(A) An extra fee
(B) A new restriction
(C) A possible delay
(D) A dissatisfied customer
55. What does the man encourage the woman to do?
(A) Enter a writing contest
(B) Register for an e-mail update program
(C) Participate in a local trade show
(D) Visit another store location
56. What does the woman ask the man to do?
(A) Start preparing a presentation
(B) Proofread a section of an article
(C) Explain a feature of a software program
(D) Purchase some office supplies online
57. What did the man do yesterday?
(A) Paid a utility bill
(B) Toured a warehouse
(C) Met a technician
(D) Reviewed a manual
58. What does the man mean when he says “I was on my way to a meeting”?
(A) He traveled to a site separately from others.
(B) He was not in the area when a problem occurred.
(C) He will not be able to make a phone call immediately.
(D) He can make an announcement to a group of staff.
59. According to the woman, what is the problem with the fan?
(A) It cannot be turned on.
(B) It has stopped rotating.
(C) It may fall off of the wall.
(D) It is making loud noises.
60. Why is Itaru unable to assist the woman?
(A) His work space is being used by a colleague.
(B) He does not have the necessary skills.
(C) He has to handle another task.
(D) His job description does not allow it.
61. What does Adam ask about?
(A) A building floor
(B) A contact method
(C) A department name
(D) A vacation period
62. Where is the conversation most likely taking place?
(A) In a copy room
(B) In a break area
(C) In a reception area
(D) In a conference room
63. What is the woman having trouble with?
(A) Designing new merchandise
(B) Completing a training course
(C) Using a filing system
(D) Developing a sales plan
64. Look at the graphic. Who sent the e-mail that the man mentions?
(A) Mariana Sanchez
(B) Georgina Lewis
(C) Wyatt Rayburn
(D) Suraj Sidhu
65. Look at the graphic. What amount from the invoice will be modified?
(A) $110.00
(B) $35.00
(C) $8.00
(D) $153.00
66. What service does the man’s company most likely provide?
(A) Commercial moving
(B) Carpet cleaning
(C) Garden care
(D) Grocery delivery
67. What does the woman want to know about?
(A) Customized services
(B) Rewards for client referrals
(C) Appointment cancellation policies
(D) Employment opportunities
68. Why is the woman in the area?
(A) To see a performance
(B) To interview for a job
(C) To speak at a conference
(D) To spend time with a friend
69. Look at the graphic. How much will the woman most likely pay?
(A) £130
(B) £100
(C) £115
(D) £85
70. What does the man recommend doing?
(A) Arriving early for a meal
(B) Parking in front of a hotel
(C) Taking a shuttle bus downtown
(D) Getting a second room key
Part 4
Directions: You will hear some talks given by a single speaker. You will be asked to answer three questions about what the speaker says in each talk. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The talks will not be printed in your test book and will be spoken only one time.
71. What kind of business is being advertised?
(A) An ocean cruise provider
(B) A sportswear store
(C) A seaside café
(D) A boat repair shop
72. What does the speaker emphasize about the business?
(A) Its numerous branches
(B) Its famous customers
(C) Its advanced technology
(D) Its relaxed atmosphere
73. How can listeners get a free gift?
(A) By mentioning an advertisement
(B) By signing up for a loyalty card
(C) By visiting on a certain day
(D) By referring a friend
74. Who most likely is making the announcement?
(A) A public official
(B) An event coordinator
(C) A bank manager
(D) A radio program host
75. What will Mr. Jensen speak about at the event?
(A) A regional economy
(B) A negotiation method
(C) Business management
(D) Personal finance
76. What is mentioned about the event?
(A) Its attendees will be given handouts.
(B) It will be followed by a reception.
(C) Its date has been moved.
(D) It is predicted to sell out.
77. What is the speaker calling about?
(A) A furniture order
(B) A broken appliance
(C) A rental contract
(D) A delivery van
78. What does the speaker imply when he says, “don’t get your hopes up”?
(A) An item may not arrive on time.
(B) A phone number may not be correct.
(C) A space may be too small for a vehicle.
(D) An item may be damaged in transit.
79. What does the speaker request that the listener do?
(A) Leave a message on a door
(B) Speak to his coworker
(C) Look for some records
(D) Take some measurements
80. What is the purpose of the talk?
(A) To persuade the listeners to purchase some items
(B) To educate listeners about a manufacturing process
(C) To report on the progress of a design project
(D) To introduce the new head of a department
81. What does the speaker’s company make?
(A) Portable electronic devices
(B) Skin care goods
(C) Food packaging
(D) Stationery products
82. What does the speaker show on a screen?
(A) A sales chart
(B) A regional map
(C) Pictures of an event
(D) Results from a survey
83. What will take place at the end of the year?
(A) The launch of a product line
(B) A retirement ceremony
(C) The renovation of a store
(D) A holiday banquet
84. What are the listeners asked to do?
(A) Forward an e-mail to some contacts
(B) Stay later than usual today
(C) Outline some goals
(D) Participate in a vote
85. What does the speaker imply when she says, “That was really something”?
(A) She hopes to avoid repeating a mistake.
(B) Customers appreciated a special service.
(C) An achievement was impressive.
(D) A proposal was too impractical.
86. What is the main topic of the broadcast?
(A) A video game
(B) A television series
(C) A classic novel
(D) A recent film
87. According to the speaker, what did Mr. Tarver do last year?
(A) He starred in a commercial.
(B) He met a politician.
(C) He wrote a play.
(D) He traveled abroad.
88. What will the speaker do next?
(A) Bring out a guest
(B) Give a Web site address
(C) Describe a story’s contents
(D) Read letters from viewers
89. What is mentioned about the train?
(A) It does not go above ground.
(B) It offers wireless Internet service.
(C) It crosses a national border.
(D) It does not stop at all stations.
90. What information does the speaker announce?
(A) The number of passengers on board
(B) The time of an arrival
(C) The location of a dining car
(D) The charge for transferring to a bus
91. What does the speaker encourage listeners to do?
(A) Browse around some stores
(B) Buy special transport passes
(C) Use a short-term storage facility
(D) Install a new mobile app
92. What has caused a problem?
(A) Shortages of special ingredients
(B) New city regulations for restaurants
(C) Improvements to another neighborhood
(D) Negative customer reviews posted online
93. What does the speaker intend to do?
(A) Build some parking garages
(B) Extend some opening hours
(C) Schedule a press conference
(D) Reconsider a hiring requirement
94. Why does the speaker say, “it will be a temporary situation”?
(A) To give a reason for a decision
(B) To express frustration with an agreement
(C) To suggest postponing an announcement
(D) To reassure the listeners about a change
95. Who most likely are the listeners?
(A) Medical clinic staff
(B) Magazine designers
(C) Librarians
(D) Journalism students
96. Look at the graphic. Which title did the speaker read recently?
(A) Celebrity Gossip
(B) Wise Consumer
(C) Games for Children
(D) Earth in Photographs
97. What will most likely be discussed next?
(A) Who will take on an assignment
(B) Whether to renew a subscription
(C) How to arrange a magazine rack
(D) Why some expenses have increased
98. Look at the graphic. On what day was a meeting scheduled?
(A) Tuesday
(B) Wednesday
(C) Thursday
(D) Friday
99. What is the speaker offering to provide for an event?
(A) The transportation
(B) The refreshments
(C) The venue
(D) The decorations
100. Why should the listener visit a Web site?
(A) To obtain a coupon
(B) To watch a video
(C) To join a mailing list
(D) To make a tour reservation
Answer Key
Answer Key
01. (B) 02. (D) 03. (D) 04. (B) 05. (B)
06. (A) 07. (C) 08. (C) 09. (C) 10. (A)
11. (B) 12. (B) 13. (A) 14. (A) 15. (B)
16. (C) 17. (B) 18. (B) 19. (B) 20. (C)
21. (B) 22. (B) 23. (A) 24. (B) 25. (C)
26. (A) 27. (C) 28. (B) 29. (B) 30. (A)
31. (A) 32. (A) 33. (C) 34. (A) 35. (B)
36. (A) 37. (C) 38. (A) 39. (D) 40. (C)
41. (C) 42. (D) 43. (D) 44. (C) 45. (C)
46. (A) 47. (B) 48. (A) 49. (D) 50. (B)
51. (A) 52. (C) 53. (A) 54. (B) 55. (B)
56. (C) 57. (D) 58. (C) 59. (D) 60. (C)
61. (A) 62. (B) 63. (D) 64. (B) 65. (D)
66. (B) 67. (A) 68. (A) 69. (B) 70. (C)
71. (D) 72. (B) 73. (A) 74. (D) 75. (D)
76. (B) 77. (A) 78. (A) 79. (B) 80. (A)
81. (D) 82. (A) 83. (A) 84. (D) 85. (C)
86. (B) 87. (D) 88. (C) 89. (D) 90. (B)
91. (A) 92. (C) 93. (B) 94. (D) 95. (C)
96. (A) 97. (B) 98. (B) 99. (C) 100. (D)
