Part 1

Directions: For each question in this part, you will hear four statements about a picture in your test book. When you hear the statements, you must select the one statement that best describes what you see in the picture. Then find the number of the question on your answer sheet and mark your answer. The statements will not be printed in your test book and will be spoken only one time.

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Part 2

Directions: You will hear a question or statement and three responses spoken in English. They will not be printed in your test book and will be spoken only one time. Select the best response to the question or statement and mark the letter (A), (B), or (C) on your answer sheet.

7. Mark your answer on your answer sheet.

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28. Mark your answer on your answer sheet.

29. Mark your answer on your answer sheet.

30. Mark your answer on your answer sheet.

31. Mark your answer on your answer sheet.

Part 3

Directions: You will hear some conversations between two or more people. You will be asked to answer three questions about what the speakers say in each conversation. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The conversations will not be printed in your test book and will be spoken only one time.

32.  What kind of item is the man shopping for?

        (A) A piece of furniture

        (B) A cleaning product

        (C) A kitchen appliance

        (D) A laundry detergent

33.  What does the woman ask the man about?

        (A) His schedule

        (B) His business model

        (C) His budget

        (D) His mailing address

34.  What does the woman offer to do?

        (A) Give a demonstration

        (B) Check another store

        (C) Provide a guarantee

        (D) Reduce a price

35.  What is the woman’s problem?

        (A) Her laboratory project was canceled.

        (B) She lost a parking pass.

        (C) Her computer password is not working.

        (D) She cannot access a room.

36.  Who does the man suggest speaking with?

        (A) A security guard

        (B) A department manager

        (C) A building owner

        (D) A software technician

37.  What does the man offer to do?

        (A) Let the woman borrow his cell phone

        (B) Take a message for a coworker

        (C) Give the woman a business card

        (D) Accompany the woman to the third floor

38.  Why is the man calling?

        (A) To follow up on an order

        (B) To report being overcharged

        (C) To complain about a shipping delay

        (D) To inquire about installation

39.  What does the woman tell the man about?

        (A) A promotional sale

        (B) A return policy

        (C) A delivery route

        (D) An additional fee

40.  What does the man plan to do?

        (A) Get help from a neighbor

        (B) Cancel an out-of-town trip

        (C) Sign a new contract

        (D) Change a delivery date

41.  What kind of business is the man calling?

        (A) A taxi service

        (B) An airline

        (C) A train operator

        (D) A hotel

42.  What was the man concerned about?

        (A) Overspending on transportation

        (B) Carrying a lot of items

        (C) Arriving at a site late

        (D) Getting lost during a journey

43.  What does the woman say the business will do?

        (A) Call the man again

        (B) Send a reminder

        (C) Charge a credit card

        (D) E-mail a receipt

44.  Why is the man calling?

        (A) To cancel some weekend plans

        (B) To inquire about festival tickets

        (C) To offer a ride to an event

        (D) To change a meeting place

45.  What is the woman concerned about?

        (A) A car malfunction

        (B) A lack of parking

        (C) A crowded bus

        (D) A high admission fee

46.  What does the man say he has done?

        (A) Checked a neighborhood map

        (B) Received a pass in advance

        (C) Confirmed a booking online

        (D) Requested a group discount

47.  What task have the speakers been assigned?

        (A) Installing a computer system

        (B) Reviewing files for errors

        (C) Recruiting new dental patients

        (D) Adding information to a database

48.  What does the man mention about Dr. Perkins?

        (A) Her decision was a good one.

        (B) She has no time to assist the speakers.

        (C) Her business is growing steadily.

        (D) She thinks the project should start today.

49.  What do the speakers want to do?

        (A) Work in the evening

        (B) Get a larger workspace

        (C) Collect files from coworkers

        (D) Perform an online search

50.  Who most likely is Mr. Kim?

        (A) A building supply company owner

        (B) An apartment rental agent

        (C) A delivery driver

        (D) A project manager

51.  What problem does the woman mention?

        (A) A shipment will be delayed.

        (B) A document is missing.

        (C) A measurement is incorrect.

        (D) A forecast calls for bad weather.

52.  What does Mr. Kim say he will most likely do later?

        (A) Train some crew members

        (B) Place an additional order

        (C) Pay an overdue bill

        (D) Approve a project

53. What is the conversation mainly about?

        (A) Articles for a magazine

        (B) Venues for a conference

        (C) Nominees for an award

        (D) Topics for a presentation

54.  Why is Gregory’s suggestion rejected?

        (A) It will be too complex for the audience.

        (B) It is not supported by evidence.

        (C) It is too similar to another talk.

        (D) It will take a long time to research.

55.  What does the woman offer to do?

        (A) Lend some publications to Jae-Young

        (B) Contact an event coordinator

        (C) Check Jae-Young’s speech for errors

        (D) Renew a magazine subscription

56. What did the woman find out about the restaurant through?

        (A) A flyer in the mail

        (B) A friend’s recommendation

        (C) An online advertisement

        (D) A sign near a roadway

57.  What does the woman ask about?

        (A) Which entrées are the most popular

        (B) When the restaurant first opened

        (C) How much a meal will cost

        (D) Whether food can be packed to go

58.  Why does the man say, “The fish special comes with a side of vegetables”?

        (A) To describe a change in the menu

        (B) To suggest that an order is large enough

        (C) To recommend a healthy dish

        (D) To estimate a cooking time

59.  Why is the man calling the woman?

        (A) To request a résumé

        (B) To explain a job’s duties

        (C) To schedule an interview

        (D) To make a job offer

60.  What does the woman say she will do?

        (A) Provide proof of purchase

        (B) E-mail the man later

        (C) Speak to a supervisor

        (D) Arrive at the headquarters early

61.  What does the man mean when he says, “There are only three”?

        (A) A group size will be small.

        (B) Some time slots are filling up quickly.

        (C) A task will not take very long.

        (D) Some documents are still missing.

62.  What does the woman dislike about the Marcos product?

        (A) Its color

        (B) Its price

        (C) Its size

        (D) Its warranty

63.  According to the man, what will happen next week?

        (A) A new branch location will open.

        (B) Some merchandise will arrive.

        (C) A store’s promotional sale will end.

        (D) Some products will be discontinued.

64.  Look at the graphic. How much will the woman save on her purchase?

        (A) $50

        (B) $25

        (C) $15

        (D) $10

65.  What has the woman just finished doing?

        (A) Sorting luggage

        (B) Fixing a computer

        (C) Taking a break

        (D) Ordering dinner

66.  Look at the graphic. Where will the woman most likely go next?

        (A) Counter A

        (B) Counter B

        (C) Counter C

        (D) Counter D

67.  What is the woman concerned about?

        (A) Missing a flight

        (B) Making passengers upset

        (C) Losing some luggage

        (D) Using a new system

68.  Who most likely are the speakers?

        (A) Gardeners

        (B) Taxi drivers

        (C) Housekeepers

        (D) Electricians

69.  Look at the graphic. Whom did the woman speak to earlier today?

        (A) Victoria Castro

        (B) Motokazu Sai

        (C) Chun Deng

        (D) Rohan Baria

70.  What does the man offer to do?

        (A) Lead a training session

        (B) Visit a customer

        (C) Work on the weekend

        (D) Hire more junior employees

Part 4

Directions: You will hear some talks given by a single speaker. You will be asked to answer three questions about what the speaker says in each talk. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The talks will not be printed in your test book and will be spoken only one time.

71.  What has the listener recently done?

        (A) Received a job promotion

        (B) Purchased a home in Salem

        (C) Requested a branch transfer

        (D) Found some missing paperwork

72.  What does the speaker remind the listener to do?

        (A) Read some training materials

        (B) Stay within a budget

        (C) Keep some receipts

        (D) E-mail him an update

73.  What information does the speaker plan to send?

        (A) A colleague’s number

        (B) An office location

        (C) A list of responsibilities

        (D) An updated schedule

74.  Where is the announcement taking place?

        (A) At an annual election

        (B) At a community fundraiser

        (C) At a political debate

        (D) At a publication launch

75.  How can the listeners use the card they were given?

        (A) To register for a service

        (B) To share an inquiry

        (C) To cast a vote

        (D) To make a donation

76.  Who most likely is Lily Nolan?

        (A) A journalist

        (B) A city official

        (C) A business owner

        (D) An actress

77.  What kind of business most likely is Lawson Incorporated?

        (A) A construction firm

        (B) A landscaping company

        (C) A catering service

        (D) A transportation firm

78.  What does the speaker ask the listener about?

        (A) The billing method

        (B) The address for a service

        (C) The arrival time

        (D) The parking availability

79.  When should the listener call the speaker?

        (A) By three o’clock

        (B) By five o’clock

        (C) By six o’clock

        (D) By eight o’clock

80.  What does the speaker’s company sell?

        (A) Camping gear

        (B) Uniforms

        (C) Footwear

        (D) Jewelry

81.  What is the speaker pleased about?

        (A) A product launch had high attendance.

        (B) A new product experienced record sales.

        (C) A professional consultant approved a plan.

        (D) A celebrity will provide an endorsement.

82.  What does the speaker most likely mean when she says, “We can expect major growth”?

        (A) Some competitors have left the market.

        (B) Another branch will be opened.

        (C) Many more employees will be hired.

        (D) The company’s revenue will increase.

83.  According to the speaker, what is the purpose of the meeting?

        (A) To introduce a loan type

        (B) To announce a change in leadership

        (C) To explain a hiring process

        (D) To remind listeners about a policy

84.  What are the listeners asked to do?

        (A) Report their vacation time

        (B) Memorize some information

        (C) Be more friendly to customers

        (D) Fill out a consent form

85.  What benefit does the speaker mention?

        (A) Catching up with competitors

        (B) Keeping fees low

        (C) Improving employee motivation

        (D) Boosting productivity

86.  What has Daily Fit Gym recently done?

        (A) Expanded its building

        (B) Added new exercise classes

        (C) Purchased more equipment

        (D) Extended its business hours

87.  Who most likely is Mr. Abner?

        (A) The Daily Fit Gym owner

        (B) A fitness instructor

        (C) A massage therapist

        (D) A diet consultant

88.  According to the advertisement, what can listeners do in the first week of April?

        (A) Attend a welcome reception

        (B) Enroll in some group classes

        (C) Use the facility for free

        (D) Sign up for a building tour

89.  What is the listener preparing to do?

        (A) Apply for a job

        (B) Move to a new city

        (C) Purchase a home

        (D) Open a business

90.  What does the speaker suggest when she says, “Were they from a local store”?

        (A) She is trying to reduce the shipping time on some items.

        (B) She wants to buy some furniture for herself.

        (C) She thinks the listener should support the local economy.

        (D) She hopes returning the furniture will be easy.

91.  What does the speaker say she will do?

        (A) Visit a site again

        (B) Provide her friends’ numbers

        (C) Recommend a business

        (D) Call the listener later

92.  What is the report mainly about?

        (A) A sports competition

        (B) An awards ceremony

        (C) A music festival

        (D) A construction project

93.  What does the speaker most likely mean when he says, “I can hardly hear myself”?

        (A) The attendees are excited.

        (B) Some equipment is not working.

        (C) The report is getting interrupted.

        (D) An area is too small.

94.  What will the listeners hear next?

        (A) Some music

        (B) A commercial

        (C) An interview

        (D) A weather update

95.  Why is the store having a sale?

        (A) To correct an ordering error

        (B) To celebrate an anniversary

        (C) To promote a grand opening

        (D) To introduce a new brand

96.  Look at the graphic. Where can listeners find discounted items?

        (A) In Section A

        (B) In Section B

        (C) In Section C

        (D) In Section D

97.  When will the sale end?

        (A) At the end of the day

        (B) Tomorrow evening

        (C) At the end of the week

        (D) Next week

98.  What did the speaker do in the morning?

        (A) Received the wrong supplies

        (B) Changed a department code

        (C) Completed a PR campaign

        (D) Organized a storage area

99.  Look at the graphic. Which item’s quantity is now incorrect?

        (A) 12

        (B) 7

        (C) 4

        (D) 3

100. What does the speaker ask the listener to do?

        (A) Provide a catalog of supplies

        (B) Give the items to a coworker

        (C) Confirm that a change has been made

        (D) Drop off another order form

Answer Key

Answer Key

01.  (C)   02.  (D)   03.  (A)   04.  (C)   05.  (C)

06.  (D)   07.  (B)   08.  (C)   09.  (B)   10.  (A)

11.  (A)   12.  (C)   13.  (C)   14.  (C)   15.  (A)

16.  (A)   17.  (C)   18.  (B)   19.  (C)   20.  (C)

21.  (B)   22.  (C)   23.  (A)   24.  (B)   25.  (C)

26.  (A)   27.  (C)   28.  (B)   29.  (A)   30.  (C)

31.  (B)   32.  (B)   33.  (C)   34.  (A)   35.  (D)

36.  (A)   37.  (C)   38.  (A)   39.  (D)   40.  (A)

41.  (A)   42.  (B)   43.  (B)   44.  (C)   45.  (B)

46.  (B)   47.  (D)   48.  (A)   49.  (B)   50.  (D)

51.  (A)   52.  (B)   53.  (D)   54.  (C)   55.  (A)

56.  (D)   57.  (D)   58.  (C)   59.  (C)   60.  (C)

61.  (A)   62.  (C)   63.  (B)   64.  (D)   65.  (C)

66.  (C)   67.  (B)   68.  (D)   69.  (C)   70.  (A)

71.  (C)   72.  (C)   73.  (B)   74.  (C)   75.  (B)

76.  (A)   77.  (B)   78.  (D)   79.  (B)   80.  (C)

81.  (D)   82.  (D)   83.  (A)   84.  (B)   85.  (A)

86.  (D)   87.  (D)   88.  (C)   89.  (D)   90.  (B)

91.  (C)   92.  (A)   93.  (A)   94.  (C)   95.  (A)

96.  (B)   97.  (A)   98.  (D)   99.  (A)   100.  (B)

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