Part 1

Directions: For each question in this part, you will hear four statements about a picture in your test book. When you hear the statements, you must select the one statement that best describes what you see in the picture. Then find the number of the question on your answer sheet and mark your answer. The statements will not be printed in your test book and will be spoken only one time.

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Part 2

Directions: You will hear a question or statement and three responses spoken in English. They will not be printed in your test book and will be spoken only one time. Select the best response to the question or statement and mark the letter (A), (B), or (C) on your answer sheet.

7. Mark your answer on your answer sheet.

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27. Mark your answer on your answer sheet.

28. Mark your answer on your answer sheet.

29. Mark your answer on your answer sheet.

30. Mark your answer on your answer sheet.

31. Mark your answer on your answer sheet.

Part 3

Directions: You will hear some conversations between two or more people. You will be asked to answer three questions about what the speakers say in each conversation. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The conversations will not be printed in your test book and will be spoken only one time.

32.  Where are the speakers?

        (A) At a hotel

        (B) At a museum

        (C) At a clothing store

        (D) At a movie theater

33.  What problem does the woman have?

        (A) She lost her gloves.

        (B) She cannot find her tour group.

        (C) She forgot her wallet.

        (D) She needs directions.

34.  What does the man ask for?

        (A) A phone number

        (B) A photo ID card

        (C) A receipt

        (D) A confirmation code

35.  Where do the speakers work?

        (A) At a restaurant

        (B) At a national park

        (C) At an outdoor market

        (D) At a grocery store

36.  Who is Julia?

        (A) A trainee

        (B) An investor

        (C) A customer

        (D) A supervisor

37.  What will Julia most likely do next?

        (A) Go on a hike

        (B) Receive a payment

        (C) Revise an itinerary

        (D) Get a uniform

38.  What is the man planning for next month?

        (A) A birthday dinner

        (B) An awards banquet

        (C) A retirement party

        (D) An office relocation

39.  What does the woman say she will do?

        (A) Send a sample menu

        (B) Prepare a contract

        (C) Change a reservation

        (D) Speak to a manager

40.  What will the man give to the woman?

        (A) A guest list

        (B) An e-mail address

        (C) A credit card number

        (D) An itinerary

41.  Where does the conversation take place?

        (A) At a fitness center

        (B) At a pharmacy

        (C) At a travel agency

        (D) At a bank

42.  What does the woman say she will do next month?

        (A) Take a vacation

        (B) Start a new job

        (C) See a different doctor

        (D) Move to a new city

43.  Why does Jason talk to Mr. Pruitt?

        (A) To ask about a policy

        (B) To notify him of a scheduling change

        (C) To introduce him to a friend

        (D) To request that a machine be repaired

44.  Who most likely is the woman?

        (A) A computer engineer

        (B) A maintenance worker

        (C) A customer service representative

        (D) A television journalist

45.  Why does the woman say, “there was a heavy snowstorm last week”?

        (A) To explain why a delivery was delayed

        (B) To report on a recent power failure

        (C) To approve some employee absences

        (D) To explain why some property is damaged

46.  What does the man say he will do soon?

        (A) Travel to another city

        (B) Choose a mobile phone provider

        (C) Post a job announcement

        (D) Begin working from home

47.  Which industry do the speakers work in?

        (A) Internet technology

        (B) Real estate

        (C) Manufacturing

        (D) Banking

48.  What change is the man proposing?

        (A) Taking out a loan

        (B) Finding a different supplier

        (C) Building another factory

        (D) Expanding a sales area

49.  What does the woman offer to do?

        (A) Make a pricing decision

        (B) Contact a retail chain

        (C) Record a promotional video

        (D) Revise a database

50.  What does the woman want do to?

        (A) Verify a contract

        (B) Rent a storage unit

        (C) Dispose of some documents

        (D) Install some machines

51.  What is the woman concerned about?

        (A) Whether some containers are secure

        (B) Whether some clients have arrived

        (C) Whether a truck is locked

        (D) Whether a space is available

52.  How often does the woman want a service?

        (A) Daily

        (B) Weekly

        (C) Monthly

        (D) Yearly

53. What is the woman calling about?

        (A) A missing reservation

        (B) A messy room

        (C) Broken equipment

        (D) Transportation delays

54.  What does the woman imply when she says, “I do have clients coming in at eleven o’clock”?

        (A) She needs a task to be completed quickly.

        (B) She is agreeing to postpone a conference.

        (C) She realizes her calendar is incorrect.

        (D) She is pleased about a business deal.

55.  What does the man say he will do?

        (A) Provide a refund

        (B) Prepare a receipt

        (C) Call an employee

        (D) Review a project timeline

56. What type of event will the speakers attend?

        (A) A professional seminar

        (B) A board meeting

        (C) A safety training

        (D) An awards ceremony

57.  What does the man ask about?

        (A) A certification requirement

        (B) A reimbursement process

        (C) A presentation schedule

        (D) A building location

58.  What does the woman recommend the man do?

        (A) Speak with his supervisor

        (B) Update his résumé

        (C) E-mail an event planner

        (D) Watch a video tutorial

59.  Where do the speakers work?

        (A) At a newspaper company

        (B) At a city government office

        (C) At a train station

        (D) At a construction firm

60.  What are the speakers mainly discussing?

        (A) A bicycle sale

        (B) A bicycle race

        (C) A bicycle-safety class

        (D) A bicycle-sharing program

61.  What does the woman suggest doing later today?

        (A) Celebrating an accomplishment

        (B) Negotiating a business deal

        (C) Interviewing some participants

        (D) Holding a press conference

62.  Look at the graphic. Which team do the speakers support?

        (A) Gold Town

        (B) Lakeview

        (C) Dover

        (D) Santa Rosa

63.  What does the man offer to do?

        (A) Join a sports team

        (B) Record a sporting event

        (C) Print some bus maps

        (D) Give some colleagues a ride

64.  What does the woman remind the man about?

        (A) A group discount

        (B) Extended bus service

        (C) An approaching work deadline

        (D) The opening of a new sports facility

65.  Why does the woman say she is moving to Watertown?

        (A) She wants a shorter commute.

        (B) She is starting her own business.

        (C) Her family lives in the area.

        (D) Her company is relocating.

66.  Look at the graphic. Which apartment is the woman most interested in?

        (A) Apartment 1

        (B) Apartment 2

        (C) Apartment 3

        (D) Apartment 4

67.  What will the speakers most likely do next?

        (A) Schedule a visit

        (B) Finish some designs

        (C) Review a lease agreement

        (D) Look at some furniture

68.  Why does the woman say she is late?

        (A) She had a long meeting.

        (B) She was having car trouble.

        (C) There was a lot of traffic.

        (D) A client arrived unexpectedly.

69.  What does the woman ask the man to do?

        (A) Give her a ride to the office

        (B) Meet her at a bus stop

        (C) Call an important client

        (D) Pick up a bus ticket

70.  Look at the graphic. Which bus stop is the woman close to now?

        (A) Shaw Road

        (B) Boston Avenue

        (C) Sherman Road

        (D) Klause Street

Part 4

Directions: You will hear some talks given by a single speaker. You will be asked to answer three questions about what the speaker says in each talk. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The talks will not be printed in your test book and will be spoken only one time.

71.  Where is the announcement being made?

        (A) At an electronics store

        (B) At a clothing shop

        (C) At a hardware store

        (D) At a supermarket

72.  What service is going to be offered?

        (A) Online ordering

        (B) Gift wrapping

        (C) Rentals

        (D) Repairs

73.  Why should the listeners go to the customer service desk?

        (A) To fill out a survey

        (B) To register for discounts

        (C) To pick up a brochure

        (D) To get free samples

74.  What is the listener trying to do?

        (A) Meet a film director

        (B) Make a reservation

        (C) Enter a contest

        (D) Apply for a job

75.  What does the speaker imply when he says, “a film festival is taking place here that week”?

        (A) He recommends going to an event.

        (B) He cannot fulfill a request.

        (C) A city is becoming more popular.

        (D) There will be a lot of traffic.

76.  What did the speaker do for the listener?

        (A) He reviewed an employment application.

        (B) He purchased some even tickets.

        (C) He confirmed a flight itinerary.

        (D) He contacted another branch location.

77.  Who most likely are the listeners?

        (A) Sales assistants

        (B) Factory workers

        (C) Hiring managers

        (D) Delivery drivers

78.  What does the speaker remind the listeners about?

        (A) Referring to a handbook

        (B) Organizing merchandise

        (C) Filling out a time sheet

        (D) Greeting customers

79.  According to the speaker, what might the listeners receive?

        (A) Free products

        (B) Extra vacation days

        (C) A cash bonus

        (D) A gift certificate

80.  Where does the speaker work?

        (A) At a fitness center

        (B) At a doctor’s office

        (C) At a laboratory

        (D) At a pharmacy

81.  Why is the speaker calling?

        (A) To confirm an appointment

        (B) To provide a reference

        (C) To discuss lab results

        (D) To resolve a billing issue

82.  What does the speaker say happened last month?

        (A) A building lobby was renovated.

        (B) An office moved to a different floor.

        (C) Some fees increased.

        (D) Some employees were hired.

83.  What has a government department recently announced?

        (A) Job opportunities

        (B) Funding decisions

        (C) New transportation regulations

        (D) Updated construction plans

84.  What is being advertised?

        (A) A car wash service

        (B) A training program

        (C) A navigation system

        (D) An insurance policy

85.  What does the speaker say will happen next week?

        (A) a discount offer will end.

        (B) A store location will open.

        (C) A product will be launched.

        (D) A facility will be inspected.

86.  What type of event is taking place?

        (A) A gallery opening

        (B) A retirement party

        (C) An awards ceremony

        (D) A school fund-raiser

87.  What happened in June?

        (A) A building was purchased.

        (B) A marketing campaign began.

        (C) Some deadlines were extended.

        (D) Some artists were selected.

88.  What does the speaker imply when she says, “tourism in the area has doubled”?

        (A) A project was successful.

        (B) More volunteers are needed.

        (C) Renovation work can begin.

        (D) It is difficult to find parking.

89.  What will Dr. Ray speak about?

        (A) Managing financial risk

        (B) Communicating with patients

        (C) Improving customer service

        (D) Preparing for job interviews

90.  What is Dr. Ray’s current position?

        (A) He is the editor of a publication.

        (B) He is a professor at a university.

        (C) He is the chief surgeon at a hospital.

        (D) He is a safety inspector in a laboratory.

91.  What will Dr. Ray do after his speech?

        (A) Sign some books

        (B) Attend a reception

        (C) Demonstrate a technique

        (D) Evaluate a financial record

92.  Where does the speaker most likely work?

        (A) At a mobile phone manufacturer

        (B) At a radio station

        (C) At an Internet service provider

        (D) At a clothing store

93.  What does the speaker mean when he says, “but the phones are still ringing”?

        (A) The company continues to receive complaints.

        (B) The company needs additional staff.

        (C) The company is still taking orders.

        (D) The company’s advertising was effective.

94.  What will the listeners most likely do next?

        (A) Promote a business

        (B) Revise some résumé

        (C) Make a repair

        (D) Read a document

95.  Who is the intended audience for the broadcast?

        (A) Restaurant owners

        (B) Home cooks

        (C) Food critics

        (D) Professional chefs

96.  Look at the graphic. Which cake recipe did the speaker change?

        (A) Vanilla

        (B) Chocolate

        (C) Lemon

        (D) Strawberry

97.  What are the listeners asked to do?

        (A) Call the show

        (B) Attend a class

        (C) Share photographs

        (D) Write a review

98.  Where is the talk most likely taking place?

        (A) At a library

        (B) At a bookstore

        (C) At a publishing company

        (D) At a news agency

99.  Look at the graphic. Which session are the listeners required to attend?

        (A) Opening Remarks

        (B) Nonfiction Author Panel

        (C) Digital Books Seminar

        (D) Book Publicity Forum

100. What still needs to be confirmed?

        (A) The event location

        (B) The registration fee

        (C) The start time

        (D) The catering arrangements

Answer Key

Answer Key

01. (A)   02. (C)   03. (C)   04. (B)   05. (D)

06. (A)   07. (C)   08. (A)   09. (C)   10. (B)

11. (C)   12. (B)   13. (C)   14. (C)   15. (A)

16. (B)   17. (B)   18. (C)   19. (C)   20. (B)

21. (C)   22. (C)   23. (A)   24. (C)   25. (A)

26. (B)   27. (A)   28. (B)   29. (A)   30. (B)

31. (A)   32. (B)   33. (A)   34. (C)   35. (B)

36. (A)   37. (A)   38. (C)   39. (D)   40. (B)

41. (B)   42. (A)   43. (A)   44. (C)   45. (A)

46. (D)   47. (C)   48. (D)   49. (B)   50. (C)

51. (A)   52. (C)   53. (B)   54. (A)   55. (C)

56. (A)   57. (B)   58. (D)   59. (B)   60. (D)

61. (A)   62. (B)   63. (D)   64. (A)   65. (D)

66. (C)   67. (A)   68. (A)   69. (B)   70. (B)

71. (D)   72. (A)   73. (C)   74. (B)   75. (B)

76. (D)   77. (A)   78. (B)   79. (C)   80. (B)

81. (A)   82. (B)   83. (C)   84. (B)   85. (A)

86. (C)   87. (D)   88. (A)   89. (A)   90. (A)

91. (B)   92. (C)   93. (A)   94. (D)   95. (D)

96. (A)   97. (C)   98. (C)   99. (D)   100. (D)

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