Part 1

Directions: For each question in this part, you will hear four statements about a picture in your test book. When you hear the statements, you must select the one statement that best describes what you see in the picture. Then find the number of the question on your answer sheet and mark your answer. The statements will not be printed in your test book and will be spoken only one time.

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Part 2

Directions: You will hear a question or statement and three responses spoken in English. They will not be printed in your test book and will be spoken only one time. Select the best response to the question or statement and mark the letter (A), (B), or (C) on your answer sheet.

7. Mark your answer on your answer sheet.

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Part 3

Directions: You will hear some conversations between two or more people. You will be asked to answer three questions about what the speakers say in each conversation. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The conversations will not be printed in your test book and will be spoken only one time.

32.  What are the speakers mainly discussing?

        (A) A training schedule

        (B) A catering menu

        (C) A billing fee

        (D) A reservation

33.  What does the woman warn the man about?

        (A) A weather forecast

        (B) A staff shortage

        (C) Some ongoing renovations

        (D) A price increase

34.  According to the woman, what is scheduled for Saturday afternoon?

        (A) A theater performance

        (B) A community event

        (C) A product demonstration

        (D) A free meal

35.  What are the speakers mainly discussing?

        (A) A branch opening

        (B) A work assignment

        (C) A company policy

        (D) A job promotion

36.  What is Alison concerned about?

        (A) The cost of tickets

        (B) The size of a workload

        (C) The schedule for a workshop

        (D) The distance to a location

37.  What will the company provide to the women?

        (A) A rental vehicle

        (B) Free accommodation

        (C) Travel reimbursement

        (D) A monthly bonus

38.  What type of product is being discussed?

        (A) Cell phone

        (B) Laptop

        (C) Photocopier

        (D) Camera

39.  What did the market research group like about the product?

        (A) Its weight

        (B) Its appearance

        (C) Its price

        (D) Its battery life

40.  What will the speakers most likely do this afternoon?

        (A) Compile survey results

        (B) Meet with some colleagues

        (C) Change a product design

        (D) Review some advertisements

41.  What is the man selling?

        (A) A kitchen appliance

        (B) A used vehicle

        (C) A fitness machine

        (D) A piece of furniture

42.  What will the man do this weekend?

        (A) Start a new job

        (B) Leave for a vacation

        (C) Hold a garage sale

        (D) Move to a new home

43.  What does the man imply when he says, “I’ve had calls all morning”?

        (A) He is apologizing to the woman for being busy.

        (B) He was unable to perform a task on time.

        (C) He would prefer to meet the woman tomorrow.

        (D) He wants the woman to make a decision quickly.

44.  What are the speakers mainly discussing?

        (A) A company Web site

        (B) A local business

        (C) A recent promotion

        (D) A work policy

45.  What does the woman say she enjoys doing?

        (A) Contacting potential customers

        (B) Creating staff surveys

        (C) Collaborating with other departments

        (D) Planning company events

46.  What does the man say about Mr. Price?

        (A) He was recently hired.

        (B) He works at different locations.

        (C) He is currently on vacation.

        (D) He has won several awards.

47.  What is the purpose of the woman’s visit?

        (A) To purchase electronic equipment

        (B) To hire an advertising agency

        (C) To reserve a hotel room

        (D) To rent out a recording studio

48.  Why is the woman unable to work with Mr. Crank?

        (A) He has been relocated to another branch.

        (B) His services are too expensive.

        (C) He has started a new company.

        (D) He has changed professions.

49.  What does the man suggest the woman do?

        (A) Review the company guidelines

        (B) Listen to some music

        (C) Leave her contact information

        (D) Borrow some video cassettes

50.  What are the speakers mainly discussing?

        (A) A business proposal

        (B) A sales report

        (C) A building blueprint

        (D) A company merger

51.  What does the woman imply when she says, “Kevin worked at Holden Construction”?

        (A) She thinks Kevin’s opinion might be valuable.

        (B) She believes that Kevin deserves a promotion.

        (C) She wants Kevin to lead an upcoming project.

        (D) She will ask Kevin to accompany her on a trip.

52.  What does the man suggest?

        (A) Postponing a presentation

        (B) Visiting a client’s workplace

        (C) Having a lunch meeting

        (D) Changing an advertising plan

53. What are the speakers talking about?

        (A) Films

        (B) Televisions

        (C) Mobile phones

        (D) Video games

54.  What problem does the man mention?

        (A) Some software is malfunctioning.

        (B) Staff members are behind schedule.

        (C) A supervisor is displeased.

        (D) A project has become expensive.

55.  What is the man asked to do?

        (A) Prepare a demonstration

        (B) Change a deadline

        (C) Hire additional help

        (D) Contact a superior

56. Where do the speakers most likely work?

        (A) At a transportation service

        (B) At a restaurant

        (C) At an office supply store

        (D) At a bank

57.  What does the man ask about?

        (A) The speed of a service

        (B) The duration of a contract

        (C) The cost of a product

        (D) The location of a shipment

58.  What does the man tell the woman to do?

        (A) Read some reviews

        (B) Download an application

        (C) Update a Web site

        (D) Contact some coworkers

59.  What problem does the man mention?

        (A) He forgot to send an e-mail.

        (B) He needs directions to a meeting.

        (C) He left his wallet at home.

        (D) He has to make a phone call.

60.  Where are the speakers?

        (A) A library

        (B) A grocery store

        (C) A fitness center

        (D) A print shop

61.  What does the woman suggest the man do?

        (A) Speak with a manager

        (B) Use a coupon

        (C) Visit another location

        (D) Eat in the cafeteria

Welford Building – Tenant List

Floor

Tenant

2 – 3

Triton Software

4 – 6

Kobold Engineering

7 – 8

Bourne IT Solutions

9 – 12

Quest Electronics

62.  Look at the graphic. Which company does Mr. Mulder most likely work for?

        (A) Triton Software

        (B) Kobold Engineering

        (C) Bourne IT Solutions

        (D) Quest Electronics

63.  Why is the man running late?

        (A) He had a business meeting.

        (B) He got stuck in traffic.

        (C) He went to the wrong location.

        (D) His vehicle broke down.

64.  What does the woman give to the man?

        (A) A map

        (B) A questionnaire

        (C) An ID card

        (D) An application form

65.  Why is the woman calling?

        (A) To inquire about a booking fee

        (B) To ask about equipment rental

        (C) To request directions to a sports center

        (D) To change a reservation time

66.  Look at the graphic. Which badminton court has the woman reserved?

        (A) Court A

        (B) Court B

        (C) Court C

        (D) Court D

67.  What does the man suggest?

        (A) Arriving earlier

        (B) Checking a schedule

        (C) Using a locker

        (D) Taking a class

68.  Where does the man work?

        (A) At a bank

        (B) At a post office

        (C) At an office supply store

        (D) At a legal firm

69.  What problem does the woman mention?

        (A) Some equipment has broken down.

        (B) A special offer has ended.

        (C) Some products are unavailable.

        (D) An employee made an error.

70.  Look at the graphic. What amount will be refunded to the man?

        (A) $5

        (B) $10

        (C) $15

        (D) $30

Part 4

Directions: You will hear some talks given by a single speaker. You will be asked to answer three questions about what the speaker says in each talk. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The talks will not be printed in your test book and will be spoken only one time.

71.  Why does the speaker call the listener?

        (A) To explain an additional fee

        (B) To encourage participation in a survey

        (C) To notify her of a mistake

        (D) To inform her that a product is available

72.  What can the listener request?

        (A) A free sample

        (B) Delivery service

        (C) Store membership

        (D) A full refund

73.  What does the speaker remind the listener about?

        (A) A closing time

        (B) A leftover cost

        (C) A store location

        (D) An online offer

74.  What department does the speaker work in?

        (A) Human Resources

        (B) Quality Assurance

        (C) Maintenance

        (D) Customer Service

75.  What does the speaker need help with?

        (A) Gaining entry to the factory

        (B) Operating a vehicle

        (C) Selecting office supplies

        (D) Locating a missing item

76.  Why does the problem have to be solved soon?

        (A) The deadline for a project is approaching.

        (B) Some equipment is being replaced.

        (C) A shipment must be sent out on time.

        (D) A client meeting is scheduled to be held.

77.  According to the speaker, what is scheduled to happen next month?

        (A) A service will be expanded.

        (B) Student interns will be hired.

        (C) Customer surveys will be distributed.

        (D) The price for investment tips will be lowered.

78.  What are employees asked to verify?

        (A) That customers have a minimum amount of money.

        (B) That a child’s parent has an account with them.

        (C) That account applicants are currently employed.

        (D) That a potential customer lives in the city.

79.  Why have some customers praised the bank recently?

        (A) Customer requests are processed very quickly.

        (B) Its rates are lower than its competitors.

        (C) Its Web site is simple to use.

        (D) Its employees have given good financial advice.

80.  Where is the announcement being made?

        (A) In a financial institution

        (B) In a shopping mall

        (C) In a coffee shop

        (D) In a fitness center

81.  What does the speaker imply when she says, “That’s all it takes”?

        (A) A business prefers a specific payment method.

        (B) An event will be finished early.

        (C) A procedure is simple to complete.

        (D) A location is easy to find.

82.  Why are listeners encouraged to visit a Web site?

        (A) To view a schedule

        (B) To complete a form

        (C) To print coupons

        (D) To read about new services

83.  What kind of business do the listeners most likely work for?

        (A) A bank

        (B) A finance company

        (C) A law firm

        (D) An architecture agency

84.  What news does the speaker share with the listeners?

        (A) A renovation project will be started.

        (B) A promotion will be given.

        (C) Performance reviews will be held.

        (D) An awards ceremony is being planned.

85.  What does the speaker ask the listeners to submit by the end of the week?

        (A) Tax information

        (B) Office relocation requests

        (C) Expense reports

        (D) Work schedules

86.  What is being discussed?

        (A) A recent review

        (B) A company vehicle

        (C) A change in management

        (D) A parking service

87.  What is Gaston Grill and Bistro hoping to do?

        (A) Reduce complaints

        (B) Recruit more employees

        (C) Promote a product

        (D) Improve a rating

88.  What are the listeners asked to review?

        (A) A contract

        (B) A map

        (C) An application

        (D) An article

89.  What is the broadcast mainly about?

        (A) Local events

        (B) Sports results

        (C) Business updates

        (D) Gardening tips

90.  What are the listeners reminded to do by Wednesday afternoon?

        (A) Make a payment

        (B) Cancel a membership

        (C) Place an order

        (D) Attend a fair

91.  What does the speaker imply when he says, “frequent showers are expected”?

        (A) Listeners should purchase an umbrella.

        (B) A schedule depends on the weather.

        (C) An earlier report included incorrect information.

        (D) Listeners should conserve water.

92.  What is being advertised?

        (A) A fitness device

        (B) A skin lotion

        (C) A health food

        (D) A recipe book

93.  What does the speaker say is special about the product?

        (A) It is only sold online.

        (B) It is imported from abroad.

        (C) Its price has been reduced.

        (D) It is manufactured locally.

94.  What does the speaker imply when she says, “Millions can’t be wrong”?

        (A) A bulk order is preferred.

        (B) A product is already popular.

        (C) A company is becoming profitable.

        (D) A business has multiple branches.

Watersports Rowing Expo

Youth

500 meters

Beginner

1 kilometer

Amateur

2 kilometer

Professional

5 kilometer

95.  What is Reynold’s Boating and Tours providing?

        (A) Transportation

        (B) Safety gear

        (C) Prizes

        (D) Accommodations

96.  Look at the graphic. Which race is canceled?

        (A) Youth

        (B) Beginner

        (C) Amateur

        (D) Professional

97.  What are the participants reminded to do?

        (A) Participate in a survey

        (B) Support a sponsor

        (C) Purchase a ticket

        (D) Upload some pictures

DEPARTMENT

TYPICAL PAPER USES

MONTHLY PAPER USAGE LIMITS

Accounting

Pay slips, financial reports

1,800 sheets

Marketing

Flyers, posters, pamphlets

2,400 sheets

Sales

Sales reports, sales contracts

3,000 sheets

Personnel

Employment contracts, memos

3,500 sheets

98.  What is the speaker mainly discussing?

        (A) Reducing waste

        (B) Saving energy

        (C) Boosting profits

        (D) Increasing work speed

99.  What does the speaker say happened last week?

        (A) Employees were hired.

        (B) Departments were merged.

        (C) New products were launched.

        (D) Equipment was replaced.

100. Look at the graphic. In which department does the speaker work?

        (A) Accounting

        (B) Marketing

        (C) Sales

        (D) Personnel

Answer Key

Answer Key

1 (B)   2 (D)   3 (A)   4 (D)  

5 (A)   6 (D)

7 (C)   8 (A)   9 (B)   10 (B)

11 (A)   12 (B)   13 (C)   14 (C)

15 (A)   16 (B)   17 (A)   18 (A)

19 (B)   20 (B)   21 (B)   22 (C)

23 (A)   24 (A)   25 (A)   26 (C)

27 (B)   28 (C)   29 (C)   30 (A)

31 (A)

32 (D)   33 (A)   34 (D)   35 (B)

36 (D)   37 (C)   38 (D)   39 (A)

40 (B)   41 (C)   42 (D)   43 (D)

44 (A)   45 (C)   46 (A)   47 (D)

48 (C)   49 (B)   50 (A)   51 (A)

52 (C)   53 (D)   54 (D)   55 (B)

56 (B)   57 (A)   58 (A)   59 (A)

60 (B)   61 (C)   62 (B)   63 (D)

64 (C)   65 (B)   66 (D)   67 (D)

68 (D)   69 (D)   70 (A)

71 (D)   72 (B)   73 (B)   74 (B)

75 (B)   76 (C)   77 (A)   78 (B)

79 (D)   80 (B)   81 (C)   82 (C)

83 (C)   84 (C)   85 (D)   86 (D)

87 (D)   88 (B)   89 (A)   90 (C)

91 (B)   92 (C)   93 (B)   94 (B)

95 (B)   96 (B)   97 (D)   98 (A)

99 (B)   100 (C)

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