Part 1
Directions: For each question in this part, you will hear four statements about a picture in your test book. When you hear the statements, you must select the one statement that best describes what you see in the picture. Then find the number of the question on your answer sheet and mark your answer. The statements will not be printed in your test book and will be spoken only one time.
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Part 2
Directions: You will hear a question or statement and three responses spoken in English. They will not be printed in your test book and will be spoken only one time. Select the best response to the question or statement and mark the letter (A), (B), or (C) on your answer sheet.
7. Mark your answer on your answer sheet.
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10. Mark your answer on your answer sheet.
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31. Mark your answer on your answer sheet.
Part 3
Directions: You will hear some conversations between two or more people. You will be asked to answer three questions about what the speakers say in each conversation. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The conversations will not be printed in your test book and will be spoken only one time.
32. Where does the woman most likely work?
(A) At a hair salon
(B) At a pharmacy
(C) At a health clinic
(D) At a restaurant
33. Why does the woman apologize?
(A) A product is sold out.
(B) An employee made a mistake.
(C) A sale has ended.
(D) An order is not ready.
34. What does the woman remind the man to pick up?
(A) Coupons
(B) Snacks
(C) A catalogue
(D) A membership card
35. What are the speakers mainly discussing?
(A) A promotion
(B) A repair
(C) A product
(D) A schedule
36. What does the man explain to the woman?
(A) He is not accepting more applications.
(B) He is working on another task.
(C) He will prepare an orientation.
(D) He will leave early today.
37. Why does the woman want to use the room today?
(A) To conduct interviews
(B) To meet with some guests
(C) To perform employee evaluations
(D) To participate in a teleconference
38. Where do the men most likely work?
(A) A film studio
(B) A department store
(C) A television network
(D) A construction agency
39. What does the woman say she is surprised about?
(A) A price decrease
(B) A management change
(C) A refund policy
(D) A late delivery
40. What information will the woman be asked to provide?
(A) A business address
(B) A bank account number
(C) A reservation time
(D) A policy revision
41. What type of business is the woman visiting?
(A) A movie theater
(B) A bookstore
(C) An office supply store
(D) A mobile phone vendor
42. What does the woman imply when she says, “I’m leaving for a vacation tonight”?
(A) She will visit another store location.
(B) She has already made a reservation.
(C) She is looking forward to relaxing.
(D) She needs to make a purchase today.
43. What does the woman ask the man to do?
(A) Contact a distributor
(B) Rearrange a display
(C) Check an online store
(D) Provide a discount
44. What happened in March?
(A) An employee was hired.
(B) A store was relocated.
(C) A vacation was scheduled.
(D) An online store was launched.
45. According to the woman, what do customers like about the business?
(A) The friendly staff
(B) The store location
(C) The return policy
(D) The variety of goods
46. What does the woman offer to do?
(A) Contact a colleague
(B) Visit the post office
(C) Submit new designs
(D) Create a survey
47. What are the speakers mainly discussing?
(A) A retirement dinner
(B) A gym membership
(C) A club activity
(D) A vacation plan
48. Who is Thelma Pierce?
(A) A department manager
(B) A former coworker
(C) A product designer
(D) A professional athlete
49. What will the speakers most likely do at 6:30?
(A) Hold a meeting
(B) Depart for a trip
(C) Repair some equipment
(D) Attend a party
50. What service does Fetzer Solutions provide?
(A) Office renovations
(B) Payroll accounting
(C) Market analysis
(D) Performance reviews
51. What did the man’s company do three months ago?
(A) It relocated its office.
(B) It received special recognition.
(C) It hired additional staff.
(D) It released a new product.
52. What does Isabelle offer to do?
(A) Provide a discount
(B) Alter a schedule
(C) Estimate an expense
(D) Ship a package
53. Why is the man calling?
(A) To express an opinion
(B) To check on an application
(C) To correct an error
(D) To inquire about a subscription
54. What does the woman imply when she says, “most of our employees started out at smaller companies”?
(A) The company has grown quickly.
(B) There are several job openings.
(C) The employees have been recently hired.
(D) The man lacks experience.
55. What will the man do next?
(A) Cancel a request
(B) Schedule a meeting
(C) E-mail a document
(D) Contact a supervisor
56. What does the woman say she has done?
(A) Arranged travel plans
(B) Scheduled an interview
(C) Read an article
(D) Filed a report
57. What type of product is being discussed?
(A) An exercise machine
(B) A massage chair
(C) A television
(D) A mattress
58. What will take place tomorrow?
(A) A product test
(B) A training session
(C) A company trip
(D) An investor visit
59. Where is the woman planning to go this morning?
(A) To an airport
(B) To a university
(C) To a hotel
(D) To a restaurant
60. What is the woman surprised about?
(A) A transportation fee
(B) A building location
(C) A travel schedule
(D) An event cancelation
61. What does the man give the woman?
(A) A map
(B) A receipt
(C) A ticket
(D) A timetable
62. What do the speakers mention about a mobile phone?
(A) It is waterproof.
(B) It has good battery life.
(C) It has a new screen.
(D) It has a lot of storage space.
63. Look at the graphic. On which day is the man making a purchase?
(A) Thursday
(B) Friday
(C) Saturday
(D) Sunday
64. What additional service does the man ask about?
(A) Data plans
(B) Product exchanges
(C) In-store repairs
(D) Free accessories
65. What does the man say he is trying to do?
(A) Save a document
(B) View a video
(C) Delete a program
(D) Modify an image
66. Look at the graphic. Which option does the woman suggest selecting?
(A) Sample install
(B) Quick install
(C) Fun install
(D) Pro install
67. Where will the speakers most likely go next?
(A) To a cafeteria
(B) To a budget review
(C) To a sales meeting
(D) To a product demonstration
68. What are the speakers mainly discussing?
(A) A business presentation
(B) A radio interview
(C) A sports match
(D) A musical performance
69. Look at the graphic. Which building is Badger Studios located in?
(A) Building 1
(B) Building 2
(C) Building 3
(D) Building 4
70. What does the woman tell the man to do in the lobby?
(A) Wait for a short time
(B) Take the elevator
(C) Pick up a parking pass
(D) Register at the desk
Part 4
Directions: You will hear some talks given by a single speaker. You will be asked to answer three questions about what the speaker says in each talk. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The talks will not be printed in your test book and will be spoken only one time.
71. What products does the company sell?
(A) Laundry detergents
(B) Pool supplies
(C) Home appliances
(D) Gardening tools
72. What does the speaker emphasize about the products?
(A) They are long lasting.
(B) They are locally made.
(C) They are inexpensive.
(D) They are difficult to find.
73. What is being offered for free this month?
(A) Consultation
(B) Delivery
(C) Repairs
(D) Training classes
74. Why is the speaker calling?
(A) To check the status of an order
(B) To schedule equipment repairs
(C) To discuss a project schedule
(D) To respond to a request
75. What does the speaker mean when he says, “It’s not up to me”?
(A) He is unable to change a deadline.
(B) He needs assistance with some work.
(C) He cannot authorize a purchase.
(D) He has no experience in finance.
76. What does the speaker suggest the listener do?
(A) Create a report.
(B) Submit a receipt
(C) Compare prices
(D) Delay a project
77. What kind of business does the speaker work for?
(A) A travel agency
(B) A clothing manufacturer
(C) A publishing company
(D) An accounting firm
78. What is the purpose of the meeting?
(A) To recruit some new talent
(B) To demonstrate a technique
(C) To announce a new business plan
(D) To explain a vacation policy
79. What will the next speaker talk about?
(A) A project schedule
(B) A promotion opportunity
(C) A marketing plan
(D) A budget increase
80. Where does the speaker most likely work?
(A) A concert hall
(B) A hotel
(C) A movie theater
(D) An amusement park
81. What does the speaker mean when she says, “we always value our customers”?
(A) She is advertising a limited time offer.
(B) She would like feedback about a program.
(C) She has recommended a premium service.
(D) She wants to make up for a mistake.
82. What does the caller ask the listener to do?
(A) Send a message
(B) Change a payment method
(C) Visit a Web page
(D) Arrive early
83. What is the purpose of the speech?
(A) To announce a company merger
(B) To introduce an award recipient
(C) To select a new CEO
(D) To promote a new product
84. What industry does Topher De La Rosa work in?
(A) Web development
(B) Architecture
(C) Graphic design
(D) Fashion
85. According to the speaker, what does Topher De La Rosa plan to do?
(A) Reveal a product
(B) Make a donation to charity
(C) Open locations overseas
(D) Relocate offices
86. What product does the speaker’s company make?
(A) Plastic utensils
(B) Chocolates
(C) Household cleaners
(D) Baked goods
87. What is the speaker calling about?
(A) A change to an order
(B) A suggestion for a new design
(C) A location for a meeting
(D) A problem with some packaging
88. What does the speaker request?
(A) Product samples
(B) A partial refund
(C) Expedited shipping
(D) A second order
89. Where do the listeners most likely work?
(A) At a construction company
(B) At a manufacturing plant
(C) At an architecture firm
(D) At a publishing agency
90. What does the speaker recommend the listeners do?
(A) Provide work-related incentives
(B) Increase staff vacation use
(C) Reduce employee tardiness
(D) Spend time with new employees
91. What will the speaker most likely do next?
(A) Demonstrate a technique
(B) Arrange a dinner
(C) Introduce a book
(D) Schedule a trip
92. What will the convention focus on?
(A) Films
(B) Comic books
(C) Model building
(D) Sports cars
93. What does the speaker imply when he says, “But, have you checked them recently”?
(A) Some data hasn’t been updated.
(B) Attendance has dropped.
(C) A sales strategy is effective.
(D) Some employees have been absent.
94. What advice does the speaker ask for?
(A) Where to find sponsors
(B) When to send invitations
(C) Who to nominate for an award
(D) How to organize the floor space
95. What does the speaker thank the listeners for?
(A) Wearing costumes
(B) Sharing ideas
(C) Arriving early
(D) Bringing refreshments
96. Look at the graphic. Which section will the listeners cover today?
(A) Introduction
(B) Act 1
(C) Act 2
(D) Act 3
97. What does the speaker say about the afternoon session?
(A) It will be rescheduled.
(B) A special guest will attend.
(C) Some equipment will not be available.
(D) The listeners must make a payment.
98. What is the purpose of the meeting?
(A) To prepare for an event
(B) To create a park map
(C) To train new employees
(D) To make a reservation
99. Look at the graphic. Which entrance will guests use on Saturday?
(A) Main Entrance
(B) Entrance A
(C) Entrance B
(D) Entrance C
100. What does the speaker say will happen in the picnic area?
(A) A speech will be given.
(B) A DJ will perform.
(C) A contest will be held.
(D) A meal will be served.
Answer Key
Answer Key
1 (C) 2 (A) 3 (A) 4 (B) 5 (D)
6 (B)
7 (B) 8 (A) 9 (C) 10 (A)
11 (B) 12 (B) 13 (C) 14 (B)
15 (C) 16 (C) 17 (B) 18 (A)
19 (A) 20 (C) 21 (A) 22 (A)
23 (B) 24 (B) 25 (C) 26 (A)
27 (C) 28 (A) 29 (C) 30 (A)
31 (A)
32 (A) 33 (B) 34 (A) 35 (B)
36 (B) 37 (B) 38 (C) 39 (C)
40 (C) 41 (B) 42 (D) 43 (C)
44 (D) 45 (D) 46 (A) 47 (C)
48 (B) 49 (D) 50 (D) 51 (C)
52 (C) 53 (B) 54 (D) 55 (C)
56 (C) 57 (B) 58 (A) 59 (C)
60 (B) 61 (B) 62 (B) 63 (A)
64 (D) 65 (B) 66 (C) 67 (D)
68 (B) 69 (A) 70 (D)
71 (B) 72 (C) 73 (B) 74 (D)
75 (C) 76 (A) 77 (C) 78 (C)
79 (A) 80 (C) 81 (D) 82 (A)
83 (B) 84 (D) 85 (C) 86 (B)
87 (D) 88 (A) 89 (C) 90 (B)
91 (C) 92 (B) 93 (C) 94 (D)
95 (C) 96 (C) 97 (B) 98 (A)
99 (C) 100 (B)