Part 1

Directions: For each question in this part, you will hear four statements about a picture in your test book. When you hear the statements, you must select the one statement that best describes what you see in the picture. Then find the number of the question on your answer sheet and mark your answer. The statements will not be printed in your test book and will be spoken only one time.







Part 2

Directions: You will hear a question or statement and three responses spoken in English. They will not be printed in your test book and will be spoken only one time. Select the best response to the question or statement and mark the letter (A), (B), or (C) on your answer sheet.

7. Mark your answer on your answer sheet.

8. Mark your answer on your answer sheet.

9. Mark your answer on your answer sheet.

10. Mark your answer on your answer sheet.

11. Mark your answer on your answer sheet.

12. Mark your answer on your answer sheet.

13. Mark your answer on your answer sheet.

14. Mark your answer on your answer sheet.

15. Mark your answer on your answer sheet.

16. Mark your answer on your answer sheet.

17. Mark your answer on your answer sheet.

18. Mark your answer on your answer sheet.

19. Mark your answer on your answer sheet.

20. Mark your answer on your answer sheet.

21. Mark your answer on your answer sheet.

22. Mark your answer on your answer sheet.

23. Mark your answer on your answer sheet.

24. Mark your answer on your answer sheet.

25. Mark your answer on your answer sheet.

26. Mark your answer on your answer sheet.

27. Mark your answer on your answer sheet.

28. Mark your answer on your answer sheet.

29. Mark your answer on your answer sheet.

30. Mark your answer on your answer sheet.

31. Mark your answer on your answer sheet.

Part 3

Directions: You will hear some conversations between two or more people. You will be asked to answer three questions about what the speakers say in each conversation. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The conversations will not be printed in your test book and will be spoken only one time.

32.  What did the speakers do last week?

        (A) Attended an industry event

        (B) Interviewed applicants at a job fair

        (C) Signed a contract with a client

        (D) Displayed some products in a store

33.  What does the woman offer to do?

        (A) Visit the store in Freeburg

        (B) Reschedule an appointment

        (C) Review the man’s presentation

        (D) Give a talk at a meeting

34.  When does the man suggest meeting?

        (A) Today at lunchtime

        (B) Tomorrow morning

        (C) Tomorrow afternoon

        (D) Friday morning

35.  Where most likely does the woman work?

        (A) At a luggage store

        (B) At a travel agency

        (C) At a hotel

        (D) At the airport

36.  What problem does the man mention?

        (A) He cannot afford a purchase.

        (B) His formal outfit is not present.

        (C) He was given the wrong room key.

        (D) He is late for an important event.

37.  What is the man asked to do?

        (A) Attend the banquet alone

        (B) Indicate his address

        (C) Visit the woman in person

        (D) Purchase a new item

38.  What does the man ask about?

        (A) Ferry boarding times

        (B) Changing travel plans

        (C) Booking a ferry ticket

        (D) Traveling with a pet

39.  What does the woman say must be done?

        (A) Passengers should remain in vehicles.

        (B) Tickets should be booked in advance.

        (C) An extra ticket should be purchased.

        (D) Luggage should not be left unattended.

40.  Why does the woman apologize?

        (A) Special containers won’t be on-site.

        (B) A ship is departing later than scheduled.

        (C) An error was made with a booking.

        (D) Tickets for a journey are already sold out.

41.  Where will the findings be presented?

        (A) At a staff orientation

        (B) At a client presentation

        (C) At a shareholders’ meeting

        (D) At an annual convention

42.  What problem does the man mention?

        (A) It is too long to present.

        (B) It may have incorrect figures.

        (C) He doesn’t have any time to review it.

        (D) It hasn’t been distributed yet.

43.  When will the woman make changes to the report?

        (A) On Tuesday

        (B) Today

        (C) Tomorrow

        (D) Next week

44.  Where are the speakers?

        (A) At a restaurant

        (B) At a culinary institute

        (C) At a library

        (D) At a bookstore

45.  According to the man, what will happen next week?

        (A) He will cook foreign cuisine.

        (B) He will start taking a cooking class.

        (C) His Greek friends are visiting.

        (D) He will buy some language books.

46.  What does the woman tell the man about?

        (A) Some upcoming classes

        (B) A promotional offer

        (C) Some cooking magazines

        (D) A Web site with reviews

47.  What is the man trying to do?

        (A) Take time off from work

        (B) Contact a warehouse manager

        (C) Expedite a special delivery

        (D) Get a copy of a key made

48.  What does the man say about Concord Hardware Store?

        (A) It is closed for the day.

        (B) It has discontinued a service.

        (C) It is located too far away.

        (D) It is under new management.

49.  What does the woman suggest doing?

        (A) Visiting another hardware store

        (B) Rearranging the timing of a delivery

        (C) Requesting help from the building manager

        (D) Asking a coworker to cover for him

50.  What are both speakers planning to do in the morning?

        (A) Welcome new employees

        (B) Design a presentation

        (C) Conduct a meeting

        (D) Set up a display

51.  What does the woman ask the man to do?

        (A) Review a presentation she created

        (B) Connect network cables to a laptop

        (C) Attend a finance meeting

        (D) Remove a piece of furniture from the room

52.  What is the woman given?

        (A) A computer case

        (B) A storage device

        (C) A small table

        (D) A user manual

53. Who most likely are the speakers?

        (A) Property administrators

        (B) Building residents

        (C) Elevator operators

        (D) Maintenance trainers

54.  What does the woman imply when she says, “What’s new”?

        (A) Similar incidents have happened previously.

        (B) She wants to catch up with the man.

        (C) There is not enough information about the repair.

        (D) Some safety regulations have been changed.

55.  What does the woman plan to do?

        (A) Use a different elevator

        (B) Contact a manufacturer

        (C) Make a suggestion

        (D) Post a warning sign

56. What are the speakers mainly discussing?

        (A) A change in an organization

        (B) An existing retirement policy

        (C) An annual company event

        (D) A new dining establishment

57.  What do the women imply about the restaurant?

        (A) It has many customers.

        (B) It closes early on weekdays.

        (C) It gives corporate discounts.

        (D) Its private rooms are very limited.

58.  Why does one of the women say, “But we’ll see”?

        (A) She is wondering who will attend a private party.

        (B) She is unsure whether she can reserve a space.

        (C) She wants to hear the end of her coworker’s story.

        (D) She is waiting for a response about a job vacancy.

59.  What are the speakers mainly talking about?

        (A) A meeting agenda

        (B) A furniture model

        (C) A new office building

        (D) A renovation project

60.  What does the man mean when he says, “It’s overwhelming”?

        (A) He is surprised by the size of his workstation.

        (B) He is pleased to see a pantry in the kitchen.

        (C) He is amazed by some interior decorating ideas.

        (D) He is impressed by the beautiful office view.

61.  What can be inferred about the company?

        (A) It needs funds for construction work.

        (B) It is planning to open a branch.

        (C) It is concerned about its employees.

        (D) It wants to change its office layout.

62.  What is the purpose of the woman’s call?

        (A) To dispute a charge on a bill

        (B) To complain about a broken item

        (C) To report a delivery error

        (D) To inquire about a late shipment

63.  Look at the graphic. Which code did the woman originally use?

        (A) 4005

        (B) 4093

        (C) 4127

        (D) 4903

64.  What solution does the man propose?

        (A) Replacing an order quickly

        (B) Issuing a full refund

        (C) Providing updated delivery information

        (D) Ordering a different brand

65.  Who most likely is the man?

        (A) A tour guide

        (B) A travel agent

        (C) An office secretary

        (D) An airline staff member

66.  What information did the man ask from the woman?

        (A) A list of preferred destinations

        (B) A meeting agenda

        (C) An appointment schedule

        (D) A hotel address

67.  Look at the graphic. Where will the woman go right before lunch?

        (A) Grand Palace

        (B) Grand Palace Market

        (C) Emerald Buddha

        (D) Reclining Buddha

68.  What event is the woman planning?

        (A) An anniversary banquet

        (B) A family celebration

        (C) A company activity

        (D) A business meeting

69.  Why does the woman need to change her booking?

        (A) She wants a larger party.

        (B) She has chosen a different venue.

        (C) She needs to postpone an event.

        (D) She has a small number of guests.

70.  Look at the graphic. Which room will be reserved for the woman?

        (A) Sapphire

        (B) Topaz

        (C) Opal

        (D) Ruby

Part 4

Directions: You will hear some talks given by a single speaker. You will be asked to answer three questions about what the speaker says in each talk. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The talks will not be printed in your test book and will be spoken only one time.

71.  What is the announcement about?

        (A) A hardware upgrade

        (B) A computer virus

        (C) A software update

        (D) An IT policy

72.  What should some listeners do?

        (A) Download a piece of software

        (B) Contact the IT department

        (C) Restart their computers

        (D) Delete some confidential information

73.  What does the speaker say she will do?

        (A) Provide updates

        (B) Change computers

        (C) Replace broken devices

        (D) Hire an IT expert

74.  What can be found near Stanhope Villas?

        (A) Public parking lots

        (B) Large woodland areas

        (C) Regular bus services

        (D) Upscale restaurants

75.  What option is given to tenants?

        (A) The direction the apartments face

        (B) The length of the rental period

        (C) The move-in date

        (D) The amount of the deposit

76.  How can tenants get a free appliance?

        (A) By visiting the building office

        (B) By signing a lease this month

        (C) By paying rent in advance

        (D) Be recommending the building

77.  What type of business does the speaker work for?

        (A) A solar panel retailer

        (B) A heating company

        (C) A car manufacturer

        (D) The Texas government

78.  What advantage does the speaker mention?

        (A) It is cheaper than average.

        (B) It comes with international delivery.

        (C) Its parts are easy to put together.

        (D) It is safe for children.

79.  How can listeners receive a reduced rate?

        (A) By placing an order by e-mail

        (B) By talking to the speaker in person

        (C) By sending in a coupon from a program

        (D) By giving an identification number

80.  Who most likely is Ophelia Jones?

        (A) A news journalist

        (B) An environmental campaigner

        (C) A sanctuary director

        (D) A tour guide

81.  What is expected to happen in the area next month?

        (A) The butterflies will be transferred.

        (B) The sanctuary will close its doors.

        (C) The number of visitors will increase.

        (D) The park will undergo maintenance.

82.  What will Ms. Daily’s talk be about?

        (A) Protecting endangered species

        (B) The lifecycle of a rare butterfly

        (C) Raising funds for protected species

        (D) Butterfly roles in local habitats

83.  Why is the speaker calling?

        (A) To place an order for supplies

        (B) To give information about a delivery

        (C) To verify an account number

        (D) To review a work schedule

84.  What is the listener asked to do?

        (A) Reschedule a meeting

        (B) Deliver some office furniture

        (C) Present an ID badge on demand

        (D) Supervise a delivery

85.  What does the speaker mean when she says, “So that’s not possible”?

        (A) She isn’t qualified for an assignment.

        (B) She cannot complete a task herself.

        (C) She lacks authorization from a manager.

        (D) She doesn’t have a large enough budget.

86.  Where most likely is the announcement taking place?

        (A) At a hardware store

        (B) At a museum

        (C) At a travel agency

        (D) At a factory

87.  What does the speaker ask the listeners to do?

        (A) Take a flyer with them

        (B) Write down their questions

        (C) Pick up a review form

        (D) Provide a home address

88.  What does the man mean when he says, “You made my day”?

        (A) He is thanking the listeners for their suggestions.

        (B) He recommends a special event to others.

        (C) He is wrapping up his schedule today.

        (D) He likes spending time with the listeners.

89.  What department does the speaker work in?

        (A) Marketing

        (B) Research and development

        (C) Sales

        (D) Finance

90.  What does the woman mean when she says, “But the thing is we can’t rush”?

        (A) She wants careful attention given to a process.

        (B) She needs more time to create marketing plans.

        (C) She can’t afford to add team members.

        (D) She is unable to end a meeting early.

91.  What does the speaker’s department plan to do next?

        (A) Set a budget for a product launch

        (B) Get feedback from consumers

        (C) Make adjustments to a design

        (D) Send some information to the listeners

92.  What is the message mainly about?

        (A) Historic building tours

        (B) An exhibit in a museum

        (C) Architecture classes

        (D) A performance opening

93.  Look at the graphic. How much will senior citizens pay in August?

        (A) $5

        (B) $8

        (C) $10

        (D) $12

94.  According to the speaker, why should listeners press 2?

        (A) To get directions

        (B) To leave a voicemail

        (C) To learn about the tour

        (D) To hear the message again

95.  Where are the listeners?

        (A) At a sales presentation

        (B) In a management meeting

        (C) At a leadership seminar

        (D) In a staff orientation

96.  Look at the graphic. Who will speak about motivating employees?

        (A) Melissa Sheehan

        (B) Gary Paxton

        (C) Franklin Mooney

        (D) Annette Haynes

97.  What will the listeners receive by e-mail?

        (A) A registration card

        (B) Some lecture materials

        (C) A link to a video

        (D) A conference summary

98.  What is the purpose of the call?

        (A) To request a budget increase

        (B) To announce a delay

        (C) To respond to a complaint

        (D) To arrange a delivery

99.  What did the speaker do this morning?

        (A) Signed a contract

        (B) Wrote an estimate

        (C) Contacted a supplier

        (D) Hired a crew

100. Look at the graphic. When will the electrical wiring be finished?

        (A) July 5

        (B) July 12

        (C) July 15

        (D) July 23

Answer Key

Answer Key

01.  (A)   02.  (A)   03.  (D)   04.  (C)   05.  (D)

06.  (B)   07.  (B)   08.  (C)   09.  (A)   10.  (B)

11.  (C)   12.  (C)   13.  (A)   14.  (B)   15.  (C)

16.  (C)   17.  (B)   18.  (A)   19.  (B)   20.  (B)

21.  (A)   22.  (C)   23.  (A)   24.  (B)   25.  (B)

26.  (A)   27.  (B)   28.  (A)   29.  (C)   30.  (B)

31.  (C)   32.  (A)   33.  (D)   34.  (B)   35.  (D)

36.  (B)   37.  (C)   38.  (D)   39.  (C)   40.  (A)

41.  (C)   42.  (B)   43.  (B)   44.  (D)   45.  (A)

46.  (B)   47.  (D)   48.  (B)   49.  (C)   50.  (C)

51.  (D)   52.  (B)   53.  (B)   54.  (A)   55.  (C)

56.  (A)   57.  (A)   58.  (B)   59.  (C)   60.  (D)

61.  (C)   62.  (C)   63.  (B)   64.  (A)   65.  (B)

66.  (C)   67.  (C)   68.  (C)   69.  (D)   70.  (B)

71.  (B)   72.  (B)   73.  (A)   74.  (D)   75.  (A)

76.  (B)   77.  (A)   78.  (C)   79.  (D)   80.  (A)

81.  (C)   82.  (D)   83.  (B)   84.  (D)   85.  (B)

86.  (B)   87.  (A)   88.  (D)   89.  (B)   90.  (A)

91.  (C)   92.  (A)   93.  (A)   94.  (B)   95.  (C)

96.  (C)   97.  (B)   98.  (B)   99.  (C)   100.  (C)