Part 1
Directions: For each question in this part, you will hear four statements about a picture in your test book. When you hear the statements, you must select the one statement that best describes what you see in the picture. Then find the number of the question on your answer sheet and mark your answer. The statements will not be printed in your test book and will be spoken only one time.
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Part 2
Directions: You will hear a question or statement and three responses spoken in English. They will not be printed in your test book and will be spoken only one time. Select the best response to the question or statement and mark the letter (A), (B), or (C) on your answer sheet.
7. Mark your answer on your answer sheet.
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Part 3
Directions: You will hear some conversations between two or more people. You will be asked to answer three questions about what the speakers say in each conversation. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The conversations will not be printed in your test book and will be spoken only one time.
32. What is the main topic of the conversation?
(A) Computer software
(B) A project budget
(C) A training session
(D) A department transfer
33. What does the woman ask for?
(A) Office supplies
(B) A job description
(C) A user’s manual
(D) A request form
34. What is the woman asked to do?
(A) Submit original receipts
(B) Contact a moving company
(C) Complete a survey
(D) Visit another department
35. Who most likely is the man?
(A) An artist
(B) A college professor
(C) A curator
(D) A security guard
36. What does the man ask about?
(A) The expected number of guests
(B) Upcoming event schedules
(C) Ticket prices
(D) Interview questions
37. What does the man suggest?
(A) Rearranging some artwork
(B) Making a stage at the front
(C) Ordering more food
(D) Confirming the guest list
38. What caused the problem?
(A) New employees are inexperienced.
(B) A conference room was double-booked.
(C) Some employees will be out of the office.
(D) Training materials were not printed.
39. What does the man ask about?
(A) Taking an extended vacation
(B) Requesting a tuition reimbursement
(C) Getting training online
(D) Booking an earlier flight
40. What does the woman offer to do?
(A) Hold another session
(B) E-mail materials
(C) Excuse an absence
(D) Postpone a test
41. Where is the conversation most likely taking place?
(A) At a manufacturing plant
(B) At an electronics store
(C) At a tourist information booth
(D) At a medical clinic
42. According to the man, why should Ms. Wheeler install software?
(A) To pay a monthly bill
(B) To download coupons for local attractions
(C) To move files to a new device
(D) To update her old computer
43. What does Jodi give to Ms. Wheeler?
(A) A booklet
(B) A business card
(C) A warranty
(D) A membership form
44. Where do the speakers most likely work?
(A) At a construction company
(B) At an energy supplier
(C) At an interior design firm
(D) At a hardware store
45. What does the man suggest when he says, “but they’re providing more business than ever before”?
(A) A competitor’s market share is growing.
(B) A client deserves a special contract.
(C) A loyalty program is becoming too expensive.
(D) A discount is no longer necessary.
46. What does the man suggest doing?
(A) Using a trial service
(B) Sending out some samples
(C) Reviewing purchasing history
(D) Checking an exchange rate
47. Where do the speakers most likely work?
(A) At a toy store
(B) At a catering company
(C) At a supermarket
(D) At a real estate agency
48. What problem does the woman mention?
(A) The workload is too heavy.
(B) A machine is malfunctioning.
(C) The room is not spacious enough.
(D) The price of materials is increasing.
49. What will the speakers do to resolve the problem?
(A) Place a bulk order
(B) Delay an event
(C) Look for different vendors
(D) Ask for a colleague’s help
50. Where does the woman work?
(A) At a restaurant
(B) At a theater
(C) At a hotel
(D) At a clothing shop
51. Why are the men concerned?
(A) They have a limited amount of time.
(B) They do not know the area well.
(C) They have a small budget.
(D) They were given the wrong item.
52. What does the woman offer to do?
(A) Provide a refund
(B) Make a reservation
(C) Print out a map
(D) Issue a receipt
53. Who most likely is the woman?
(A) An architect
(B) A journalist
(C) A university official
(D) An athlete
54. What are the speakers discussing?
(A) Financial aids
(B) A game schedule
(C) Tree planting
(D) Facility upgrades
55. What does the man say his company offers for small fees?
(A) Regular software updates
(B) A seasonal maintenance plan
(C) An insurance plan
(D) Security patrols
56. What does the woman say she has done?
(A) Written a handout
(B) Found some incorrect information
(C) Visited the Attica Sales office
(D) Rescheduled a presentation
57. What does the man suggest when he says, “Ms. Kojima used to work at Attica Sales”?
(A) Ms. Kojima is a strong job candidate.
(B) Ms. Kojima will introduce a new client.
(C) Ms. Kojima can give the woman some advice.
(D) Ms. Kojima should be in charge of a project.
58. According to the woman, what are the Attica Sales representatives doing?
(A) Increasing their advertising
(B) Expanding their business overseas
(C) Considering several companies
(D) Retraining their employees
59. Who most likely is the woman?
(A) A sales manager
(B) An engineer
(C) An author
(D) A business owner
60. What goal is the woman trying to achieve?
(A) A sales increase
(B) Larger production capacity
(C) Complete customer satisfaction
(D) Becoming an effective leader
61. According to the woman, what will take place in the summer?
(A) A seating class will be introduced.
(B) Peak season discounts will be offered.
(C) A new rewards program will begin.
(D) New in-flight meal options will be added.
62. Who most likely is the man?
(A) A site manager
(B) An eye doctor
(C) A designer
(D) A receptionist
63. Why does the woman make a visit?
(A) To give some checklists
(B) To get her eyes tested
(C) To drop off some goods
(D) To show clothing samples
64. Look at the graphic. Where is the woman told to go?
(A) To the 1st floor
(B) To the 2nd floor
(C) To the 3rd floor
(D) To the 4th floor
65. Look at the graphic. Which concession stand will be temporarily closed?
(A) Snacks Express
(B) Crunch and Munch
(C) Scoops Plus
(D) Tiny Treats
66. What problem does the man mention?
(A) Parking will be limited.
(B) Construction will be noisy.
(C) Attendance may decline.
(D) Visitors could be confused.
67. What does the woman say that Jessie will do?
(A) Change a policy
(B) Create a map of the park
(C) Hire a temporary worker
(D) Give a tour of the site
68. What problem does the man mention?
(A) A bill was not received.
(B) A phone call was not answered.
(C) A workshop’s dates have changed.
(D) A Web site contained an error.
69. Look at the graphic. How much should the man pay?
(A) £80
(B) £120
(C) £140
(D) £200
70. What is the man asked to do?
(A) Choose a payment option
(B) Print a receipt
(C) Provide an e-mail address
(D) Update a membership status
Part 4
Directions: You will hear some talks given by a single speaker. You will be asked to answer three questions about what the speaker says in each talk. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The talks will not be printed in your test book and will be spoken only one time.
71. Where is the announcement being made?
(A) At a clothing store
(B) At a market
(C) At a conference center
(D) At a home appliances store
72. What event is taking place in Section A?
(A) A product demonstration
(B) Renovation work
(C) A clearance sale
(D) A lottery
73. What are listeners asked to do by the end of the month?
(A) Submit suggestions
(B) Join a membership
(C) Fill out a survey form
(D) Sign up for a newsletter
74. Who most likely is the speaker?
(A) A real estate agent
(B) A car repairman
(C) A security guard
(D) An assembly line worker
75. What is the speaker calling about?
(A) An office relocation
(B) A new car model
(C) Additional work
(D) A free service
76. Why is the listener asked to return a call?
(A) To get a discount
(B) To grant permission
(C) To pay with a credit card
(D) To reschedule an inspection
77. What product is the speaker introducing?
(A) A laptop computer
(B) A mobile phone
(C) Earphones
(D) A wrist watch
78. What makes the product special?
(A) Its durability
(B) Its high sound quality
(C) Its longer battery life
(D) Its waterproof design
79. What does the speaker recommend that listeners do?
(A) Go to a manufacturer’s Web site
(B) Try out a product for free
(C) Refer to a user’s manual
(D) Purchase an extended warranty
80. Why did the speaker call the meeting?
(A) To promote an employee
(B) To give a sales report
(C) To discuss an urgent task
(D) To congratulate an achievement
81. Why does the speaker say, “we have two weeks”?
(A) To warn of strong competition
(B) To express concern about insufficient time
(C) To request a deadline extension
(D) To ask for extra workers
82. What does the speaker tell Wilfred to do?
(A) Recommend a candidate
(B) Collect some résumés
(C) Write a job opening online
(D) Apply for a position
83. What is the speaker mainly discussing?
(A) Implementing staff training
(B) Reorganizing some teams
(C) Negotiating some contracts
(D) Adjusting a payment system
84. Why does the speaker say, “it won’t last forever”?
(A) To recommend fast action
(B) To provide a warning
(C) To suggest an alternative
(D) To give encouragement
85. What are the listeners asked to do?
(A) Review some information
(B) Provide an update
(C) Share their opinions
(D) Print some documents
86. What product is featured on the tour?
(A) Televisions
(B) Digital cameras
(C) Smart watches
(D) Computer monitors
87. Who is Benjamin Farrell?
(A) An engineer
(B) A production manager
(C) A film critic
(D) A news reporter
88. What are the listeners asked to do?
(A) Take a photo
(B) Wear sanitary gear
(C) Watch a film
(D) Avoid touching any equipment
89. What type of event is the speaker planning?
(A) A grand opening
(B) A recruitment drive
(C) A company dinner
(D) A training session
90. What does the speaker suggest when he says, “I only have ten cards”?
(A) Many people did not respond to an invitation.
(B) An order for supplies needs to be placed.
(C) Some merchandise is no longer available.
(D) A mailing list was incorrect.
91. What is the listener asked to do?
(A) Speak to her coworkers
(B) Revise a budget proposal
(C) E-mail the department managers
(D) Find a new venue
92. Who is being recognized?
(A) Sales team members
(B) Software developers
(C) Graphic designers
(D) Customer service representatives
93. According to the speaker, what do customers like about the latest product?
(A) The size of the screen
(B) The battery life
(C) The wireless connection
(D) The user interface
94. What will the listeners most likely do next month?
(A) Attend an awards ceremony
(B) Review sales figures
(C) Transfer to the company headquarters
(D) Interview new job applicants
95. Why does the speaker apologize?
(A) The tour was overbooked.
(B) Some hotel rooms were not ready.
(C) A bus arrived at a site late.
(D) Some participants were overcharged.
96. What does the speaker remind the listeners to do?
(A) Try some local foods
(B) Charge an electronic device
(C) Bring a form of identification
(D) Pick up a map
97. Look at the graphic. Which activity has been changed?
(A) Botanical Gardens
(B) Sculpture Museum
(C) Castle Tour
(D) Crafts Market
98. What has Peterson’s recently done?
(A) Introduced a new product
(B) Added a delivery service
(C) Extended its business hours
(D) Hired more staff members
99. According to the speaker, what is Peterson’s known for?
(A) Its low prices
(B) Its wide selection
(C) Its convenient locations
(D) Its helpful staff
100. Look at the graphic. Where can the coupon be used?
(A) At the Lake City branch
(B) At the Grantwood branch
(C) At the Farrison branch
(D) At the Westwater branch
Answer Key
Answer Key
01. (C) 02. (B) 03. (A) 04. (A) 05. (D)
06. (C) 07. (B) 08. (C) 09. (B) 10. (A)
11. (A) 12. (A) 13. (C) 14. (B) 15. (C)
16. (B) 17. (A) 18. (B) 19. (A) 20. (A)
21. (C) 22. (B) 23. (B) 24. (A) 25. (A)
26. (B) 27. (B) 28. (C) 29. (C) 30. (A)
31. (C) 32. (A) 33. (C) 34. (D) 35. (C)
36. (A) 37. (A) 38. (C) 39. (C) 40. (A)
41. (B) 42. (C) 43. (A) 44. (D) 45. (B)
46. (C) 47. (B) 48. (A) 49. (D) 50. (C)
51. (B) 52. (B) 53. (C) 54. (D) 55. (B)
56. (A) 57. (C) 58. (C) 59. (D) 60. (C)
61. (A) 62. (D) 63. (C) 64. (D) 65. (B)
66. (D) 67. (B) 68. (D) 69. (A) 70. (A)
71. (D) 72. (C) 73. (A) 74. (B) 75. (C)
76. (B) 77. (C) 78. (D) 79. (B) 80. (C)
81. (B) 82. (C) 83. (B) 84. (D) 85. (A)
86. (A) 87. (A) 88. (B) 89. (C) 90. (A)
91. (A) 92. (B) 93. (D) 94. (A) 95. (C)
96. (B) 97. (D) 98. (C) 99. (A) 100. (C)
