Part 1
Directions: For each question in this part, you will hear four statements about a picture in your test book. When you hear the statements, you must select the one statement that best describes what you see in the picture. Then find the number of the question on your answer sheet and mark your answer. The statements will not be printed in your test book and will be spoken only one time.
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Part 2
Directions: You will hear a question or statement and three responses spoken in English. They will not be printed in your test book and will be spoken only one time. Select the best response to the question or statement and mark the letter (A), (B), or (C) on your answer sheet.
7. Mark your answer on your answer sheet.
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Part 3
Directions: You will hear some conversations between two or more people. You will be asked to answer three questions about what the speakers say in each conversation. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The conversations will not be printed in your test book and will be spoken only one time.
32. What type of business do the speakers work at?
(A) A clothing store
(B) A coffee shop
(C) A dry cleaner
(D) A bakery
33. Why was the establishment temporarily closed?
(A) It was a national holiday.
(B) The owner was away on vacation.
(C) Employees could not come due to bad weather.
(D) Work was being done on the interior.
34. What do the speakers need to do?
(A) Rearrange some furniture
(B) Hire more employees
(C) Update the store’s Web site
(D) Pay a consultant’s fee
35. What is the man’s job?
(A) Interior decorator
(B) University professor
(C) Shopkeeper
(D) Real estate agent
36. Why is the woman disappointed?
(A) Something is out of her price range.
(B) She has no time to conduct an inspection.
(C) Her instructions were not followed.
(D) An item is not as good as advertised.
37. What does the woman agree to do?
(A) Look at a place
(B) Talk to a client
(C) Renegotiate a price
(D) Meet the man in his office
38. What are the speakers mainly discussing?
(A) A training course for employees
(B) A supervisory position
(C) A conference they will attend
(D) A new round of promotions
39. What does the man suggest doing?
(A) Taking some time off to go on vacation
(B) Waiving the registration fee for an event
(C) Providing employees with information by e-mail
(D) Letting people sign up for a longer period of time
40. What will the woman probably do next?
(A) Meet her boss
(B) Write a memo
(C) Go to lunch
(D) Finish a report
41. What is the purpose of the woman’s visit?
(A) To make a purchase
(B) To apply for a job
(C) To conduct an inspection
(D) To attend a lecture
42. What does the man say he will do?
(A) Give the woman a parking pass
(B) Hand out some forms
(C) Make a telephone call
(D) Submit the woman’s request
43. What does the woman ask the man about?
(A) How she can contact Mr. Watson
(B) Where the lobby is located
(C) Where she can park her car
(D) How much time she has left
44. In which department does Chris work?
(A) Sales
(B) Accounting
(C) Marketing
(D) Personnel
45. What did Chris say was missing?
(A) Receipts
(B) A signature
(C) An itinerary
(D) Documents
46. What does the man suggest about the woman?
(A) She has not worked at the company for long.
(B) She is in line for a promotion.
(C) She will be traveling abroad regularly.
(D) She needs more training for her position.
47. What are the speakers mainly discussing?
(A) A book cover
(B) A pamphlet
(C) A business card
(D) A poster
48. What does the man tell the woman to change?
(A) The company motto
(B) The color
(C) The phone number
(D) The address
49. Why does the woman say, “How embarrassing”?
(A) She forgot to add a price.
(B) She did not include a date.
(C) She used the wrong logo.
(D) She misspelled some words.
50. Why does the man say, “I’m sorry”?
(A) He made a mistake.
(B) An offer is not available.
(C) He quoted the wrong price.
(D) There are no sale items left.
51. What does the woman suggest about her subscription?
(A) It just expired.
(B) She received it as a present.
(C) It is almost finished.
(D) She does not use it that much.
52. What does the man suggest the woman do?
(A) Renew her subscription at a later time
(B) Read the magazine in the library
(C) Purchase the material from a newsstand
(D) Use a special code to get a discount
53. Where do the men work?
(A) At an electronics shop
(B) At a furniture store
(C) At a medical center
(D) At a clothing store
54. Why did the woman visit the store?
(A) To ask for a refund
(B) To complain about a purchase
(C) To receive an estimate
(D) To check up on an item
55. What is the woman asked to do?
(A) Return to the store the next day
(B) Tell her friends about a business
(C) Leave an online recommendation
(D) Pay a fee in advance
56. Who most likely is the woman?
(A) A schoolteacher
(B) An interior designer
(C) A real estate agent
(D) A supermarket owner
57. What is suggested about the man?
(A) He has children.
(B) He enjoys outdoor activities.
(C) He recently changed jobs.
(D) He is employed at a school.
58. What does the man mean when he says, “I can do that”?
(A) He will check his e-mail soon.
(B) He is willing to pay a price.
(C) He can sign a contract.
(D) He has time to meet the woman.
59. What is the problem?
(A) Several employees have resigned.
(B) A company is selling fewer items.
(C) A new product has problems.
(D) The company lost money last year.
60. What does the man suggest doing?
(A) Staying late to finish his work
(B) Placing an online advertisement
(C) Contacting a marketing firm
(D) Canceling an appointment with a client
61. What does the man say could happen by the end of the week?
(A) A customer could be visited.
(B) A payment could be made.
(C) A factory could be inspected.
(D) A presentation could be given.
62. Where does the conversation take place?
(A) At a restaurant
(B) In a government office
(C) At a hotel
(D) At an information desk
63. Why are the men visiting Melbourne?
(A) To attend a professional event
(B) To conduct a meeting
(C) To take a vacation
(D) To give a speech
64. Why do the two men want to call an establishment?
(A) To determine when it closes
(B) To find out about its prices
(C) To get its location
(D) To ask if it has any rooms
65. What is suggested about the job?
(A) It is for a newly created position.
(B) It requires dealing with international clients.
(C) It is an executive-level position.
(D) It must be filled as soon as possible.
66. Look at the graphic. Which candidate will the woman be unable to interview?
(A) Steve Lawrence
(B) Florence Kettler
(C) Alicia Russell
(D) Benedict Davis
67. Why does the man want Brian’s assistance?
(A) To process some forms
(B) To complete an application
(C) To receive some advice
(D) To get some interviewing tips
68. Look at the graphic. On which day will the special be changed?
(A) Monday
(B) Wednesday
(C) Thursday
(D) Friday
69. What does the man tell the woman to do?
(A) Get approval from him
(B) Serve some customers
(C) Change the dessert menu
(D) Order more supplies
70. What is suggested about David?
(A) He was recently hired.
(B) He is the head chef.
(C) He will not work today.
(D) He asked for time off.
Part 4
Directions: You will hear some talks given by a single speaker. You will be asked to answer three questions about what the speaker says in each talk. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The talks will not be printed in your test book and will be spoken only one time.
71. Why is the store having a sale?
(A) To commemorate its grand opening
(B) To get rid of overstocked items
(C) To celebrate its anniversary
(D) To encourage customers to get memberships
72. How much can customers save on a tune-up?
(A) 20%
(B) 25%
(C) 40%
(D) 50%
73. What change does the speaker mention?
(A) A store’s hours have been extended.
(B) A store is opening in a new location.
(C) A store has hired more employees.
(D) A store has been increased in size.
74. Why did the speaker call Ms. West?
(A) To remind her about an overdue payment.
(B) To determine her interest in renewing a contract.
(C) To ask about any problems she may have
(D) To indicate that she needs to leave a property at once.
75. What does the speaker say about Ms. West’s monthly rent?
(A) It will increase.
(B) It must be paid on time.
(C) It will not change.
(D) It will decrease.
76. What does the speaker ask Ms. West to do?
(A) Send him an e-mail
(B) Sign a contract
(C) Get in touch with him
(D) Complete a survey
77. Who most likely are the listeners?
(A) Runners
(B) Volunteers
(C) Race organizers
(D) Fans
78. What does the speaker tell the listeners to do?
(A) Form small groups
(B) Register for an event
(C) Speak with a supervisor
(D) Get ready to run
79. What will the listeners do after returning to the speaker?
(A) Assist the organizers
(B) Discuss their achievements
(C) Receive payment
(D) Have a meal together
80. What is the news report mainly about?
(A) A local election
(B) The importance of voting
(C) A problem with some ballots
(D) A speech by a mayor
81. Why does the speaker say, “We probably won’t find out until tomorrow morning”?
(A) To say when the mayor will announce his future plans
(B) To indicate when the results of an election will be known
(C) To point out when a vote will be scheduled to be held
(D) To remark on when a new law will go into effect
82. Who is Jasmine Snow?
(A) The mayor of a city
(B) The loser in a city council race
(C) A newly elected official
(D) A local election official
83. What does the speaker mean when she says, “We’ve never done anything like this before”?
(A) Contracts with foreign firms have not been signed before.
(B) Record profits were earned during the last quarter.
(C) An assembly line has never operated continuously.
(D) Temporary workers are being hired and trained.
84. What does the speaker suggest about overtime work?
(A) It will be paid at a higher rate than regular working hours.
(B) Only workers on the assembly line qualify to do it.
(C) Workers can do up to ten hours of it per week.
(D) Supervisors will determine which employees can do it.
85. What does the speaker want to have later in the week?
(A) An advertisement for temporary workers
(B) A delivery schedule for the newest clients
(C) The names of employees who want to work overtime
(D) A list of products that must be purchased
86. Where do the listeners work?
(A) At a department store
(B) At an amusement park
(C) At a shopping center
(D) At a restaurant
87. What does the speaker imply when she states, “I found that rather surprising”?
(A) More people than normal filed various complaints.
(B) She was expecting the place to stay open later than usual.
(C) The renovations on the establishment were not completed.
(D) Attendance in September is usually higher than in April.
88. What does the speaker want to do?
(A) Offer discounts to visitors
(B) Increase the size of the parking lot
(C) Have events for customers
(D) Provide food with better quality
89. Who is Mr. Turner?
(A) A company CEO
(B) A lawyer
(C) A corporate executive
(D) A professional speaker
90. What did Mr. Turner recently do?
(A) He traveled to Europe.
(B) He signed an agreement.
(C) He won a case.
(D) He found a new employer.
91. What will probably happen next?
(A) A speech will be given.
(B) Pamphlets will be handed out.
(C) A schedule change will be announced.
(D) A product demonstration will start.
92. Why would a listener press three?
(A) To describe a problem
(B) To make an appointment
(C) To ask about a prescription
(D) To cancel an appointment
93. Who would most likely call the number given in the message?
(A) A person will a medical emergency
(B) A person who wants to reschedule an appointment
(C) A person who has run out of medication
(D) A person who has a question for a doctor
94. How can a listener hear the message again?
(A) By pressing four
(B) By calling 874-4847
(C) By remaining on the line
(D) By pressing one
95. What is suggested about Mr. Sykes?
(A) He founded his company.
(B) He is a regular customer.
(C) He wants to sign a new contract.
(D) He will visit the speaker tomorrow.
96. Look at the graphic. Which product does the speaker’s company need to acquire?
(A) Clip cord
(B) Air compressor
(C) Control sensor
(D) Drill bit
97. What will the speaker most likely do next?
(A) Call Mr. Sykes
(B) Listen to suggestions
(C) Speak with the factory foreman
(D) Show an invoice
98. How often does the store have a sale?
(A) Every day
(B) Once a week
(C) Twice a week
(D) Once a month
99. Look at the graphic. What floor has items on sale?
(A) The first floor
(B) The second floor
(C) The third floor
(D) The fourth floor
100. What is the largest discount shoppers can receive?
(A) 20%
(B) 40%
(C) 60%
(D) 80%
Answer Key
Answer Key
01. (C) 02. (B) 03. (A) 04. (A) 05. (D)
06. (B) 07. (C) 08. (A) 09. (B) 10. (A)
11. (B) 12. (C) 13. (B) 14. (C) 15. (B)
16. (B) 17. (A) 18. (B) 19. (C) 20. (C)
21. (B) 22. (A) 23. (C) 24. (A) 25. (A)
26. (A) 27. (C) 28. (B) 29. (A) 30. (B)
31. (B) 32. (B) 33. (D) 34. (A) 35. (D)
36. (C) 37. (A) 38. (A) 39. (D) 40. (B)
41. (B) 42. (C) 43. (C) 44. (B) 45. (A)
46. (A) 47. (D) 48. (B) 49. (D) 50. (B)
51. (C) 52. (A) 53. (B) 54. (D) 55. (B)
56. (C) 57. (A) 58. (D) 59. (B) 60. (C)
61. (D) 62. (C) 63. (A) 64. (D) 65. (B)
66. (D) 67. (C) 68. (C) 69. (A) 70. (A)
71. (C) 72. (D) 73. (A) 74. (B) 75. (C)
76. (C) 77. (B) 78. (A) 79. (D) 80. (A)
81. (B) 82. (C) 83. (C) 84. (A) 85. (C)
86. (B) 87. (D) 88. (C) 89. (B) 90. (C)
91. (A) 92. (C) 93. (A) 94. (C) 95. (B)
96. (D) 97. (B) 98. (A) 99. (C) 100. (C)
