Part 1

Directions: For each question in this part, you will hear four statements about a picture in your test book. When you hear the statements, you must select the one statement that best describes what you see in the picture. Then find the number of the question on your answer sheet and mark your answer. The statements will not be printed in your test book and will be spoken only one time.

1

2

3

4

5

6

Part 2

Directions: You will hear a question or statement and three responses spoken in English. They will not be printed in your test book and will be spoken only one time. Select the best response to the question or statement and mark the letter (A), (B), or (C) on your answer sheet.

7. Mark your answer on your answer sheet.

8. Mark your answer on your answer sheet.

9. Mark your answer on your answer sheet.

10. Mark your answer on your answer sheet.

11. Mark your answer on your answer sheet.

12. Mark your answer on your answer sheet.

13. Mark your answer on your answer sheet.

14. Mark your answer on your answer sheet.

15. Mark your answer on your answer sheet.

16. Mark your answer on your answer sheet.

17. Mark your answer on your answer sheet.

18. Mark your answer on your answer sheet.

19. Mark your answer on your answer sheet.

20. Mark your answer on your answer sheet.

21. Mark your answer on your answer sheet.

22. Mark your answer on your answer sheet.

23. Mark your answer on your answer sheet.

24. Mark your answer on your answer sheet.

25. Mark your answer on your answer sheet.

26. Mark your answer on your answer sheet.

27. Mark your answer on your answer sheet.

28. Mark your answer on your answer sheet.

29. Mark your answer on your answer sheet.

30. Mark your answer on your answer sheet.

31. Mark your answer on your answer sheet.

Part 3

Directions: You will hear some conversations between two or more people. You will be asked to answer three questions about what the speakers say in each conversation. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The conversations will not be printed in your test book and will be spoken only one time.

32.  Why did the woman visit the building?

        (A) To conduct a survey

        (B) To deliver some goods

        (C) To attend an interview

        (D) To perform an inspection

33.  What does the woman say about Ms. Monroe’s office?

        (A) It is difficult to find.

        (B) It is near the elevators.

        (C) It is being renovated.

        (D) It is on the highest floor.

34.  What does the man recommend doing?

        (A) Coming back later

        (B) Waiting in the lobby

        (C) Calling Ms. Monroe directly

        (D) Checking a building map

35.  How did the woman find out about the business?

        (A) By watching a commercial

        (B) By visiting a Web site

        (C) By receiving an advertising leaflet

        (D) By talking to a friend

36.  Why is the woman disappointed?

        (A) The store is out of stock on some products.

        (B) The discount does not apply to the item she wants.

        (C) The delivery fee is higher than she expected.

        (D) The store’s promotional sale has ended.

37.  What does the man tell the woman about?

        (A) A product catalog

        (B) A payment option

        (C) A membership program

        (D) A monthly sale

38.  What does the woman mention about Florenti?

        (A) It received excellent reviews.

        (B) It is near the speaker’s office.

        (C) It takes phone reservations.

        (D) It serves a variety of dishes.

39.  Why does the man say, “someone dropped out”?

        (A) To show disappointment

        (B) To request some assistance

        (C) To explain an error

        (D) To extend an invitation

40.  What does the man offer to do on Friday?

        (A) Introduce the woman to his colleagues

        (B) Let the woman leave early

        (C) Make a menu recommendation

        (D) Give the woman a ride

41.  What is the purpose of the man’s call?

        (A) To inquire about a tour

        (B) To schedule a newspaper interview

        (C) To purchase a ticket

        (D) To check the museum’s hours

42.  What is the man concerned about?

        (A) A security issue

        (B) An increase in price

        (C) A minimum group size

        (D) An upcoming holiday closure

43.  What does the woman offer to do?

        (A) Book an appointment

        (B) Offer a discount voucher

        (C) Speak to a manager

        (D) Provide additional information

44.  What is the purpose of the meeting?

        (A) To explain a policy

        (B) To demonstrate a product

        (C) To negotiate a contract

        (D) To welcome new employees

45.  Why is the woman concerned about the meeting?

        (A) Some attendees will be late.

        (B) The agenda is not ready yet.

        (C) Some guests might be uncomfortable.

        (D) A conference room is too small.

46.  Who most likely is Mr. Aguilar?

        (A) A furniture designer

        (B) A potential client

        (C) A moving company owner

        (D) A maintenance worker

47.  What are the speakers mainly discussing?

        (A) A job interview

        (B) A product demonstration

        (C) A national conference

        (D) A company policy

48.  What problem does the woman mention?

        (A) A room is too small.

        (B) Some guests have canceled.

        (C) An activity is expensive.

        (D) The wrong copies were made.

49.  Why does the woman suggest that the man visit her office?

        (A) To obtain a parking pass

        (B) To sign up for a carpool

        (C) To pick up a subway map

        (D) To ask for driving directions

50.  Why is the man calling?

        (A) He had a loss of service.

        (B) He wants to sign up as a customer.

        (C) He was overcharged on his bill.

        (D) He intends to cancel a contract.

51.  Where do the women most likely work?

        (A) At a power company

        (B) At an Internet provider

        (C) At a telephone company

        (D) At a courier company

52.  What is the man asked to do?

        (A) Provide a customer number

        (B) Wait for a new document

        (C) Hold the line

        (D) Verify his residential address

53. What does the woman say she has done?

        (A) Updated an employee handbook

        (B) Posted informational signs

        (C) Trained some new employees

        (D) Worked as a guide for guests

54.  Why does the man praise the woman?

        (A) She saved the company money.

        (B) She completed a task early.

        (C) She provided useful graphics.

        (D) She worked extra hours.

55.  What does the man suggest doing?

        (A) Printing a document in color

        (B) Requesting an express service

        (C) Asking for a bulk discount

        (D) Using long-lasting materials

56. Where do the speakers work?

        (A) At an accounting firm

        (B) At a financial institution

        (C) At a recruitment agency

        (D) At a job training center

57.  What does the woman mean when she says, “The last day was Friday”?

        (A) A deadline has passed.

        (B) A decision has been made.

        (C) A meeting was held.

        (D) A position has been filled.

58.  What does the woman tell the man to do?

        (A) Check a résumé for errors

        (B) Share her contact details with a friend

        (C) E-mail her a job description

        (D) Provide a list of job candidates

59.  What is the conversation mainly about?

        (A) An industry award

        (B) An inspection result

        (C) A business proposal

        (D) A workforce expansion

60.  According to the man, what did Mr. McCroy do?

        (A) Held training sessions

        (B) Issued a line of credit

        (C) Purchased new equipment

        (D) Hired some experts

61.  What will the woman most likely do next?

        (A) Contact a news agency

        (B) Post information online

        (C) Make an announcement

        (D) Review some applications

62.  What does the woman say about DLT Bike Rentals?

        (A) It has more than one rental office.

        (B) It is in its first month of business.

        (C) It also purchases used bicycles.

        (D) It does not accept reservations.

63.  Look at the graphic. How much will the man probably pay for a rental?

        (A) $12

        (B) $20

        (C) $30

        (D) $45

64.  What does the woman give the man?

        (A) A bicycle lock

        (B) A loyalty card

        (C) A guide map

        (D) A parking voucher

65.  When was the device delivered to the woman?

        (A) This morning

        (B) Yesterday

        (C) A few days ago

        (D) Two weeks ago

66.  Look at the graphic. What component did the woman have a problem with?

        (A) B314

        (B) E984

        (C) R586

        (D) C520

67.  What does the man say he will do?

        (A) Send a replacement part

        (B) Give the woman a refund

        (C) Exchange the entire item

        (D) Contact a local store

68.  What kind of event is taking place in March?

        (A) A company’s grand opening

        (B) A political debate

        (C) An environmental conference

        (D) A career fair

69.  Look at the graphic. Which article has been canceled?

        (A) “Fashion Trends for Professionals”

        (B) “Proposed Immigration Changes”

        (C) “Domestic Transportation Safety”

        (D) “The Power of Manners”

70.  What will the woman do tomorrow morning?

        (A) Meet with a colleague

        (B) Scan an itinerary

        (C) Book a flight

        (D) Send a file

Part 4

Directions: You will hear some talks given by a single speaker. You will be asked to answer three questions about what the speaker says in each talk. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The talks will not be printed in your test book and will be spoken only one time.

71.  Who most likely is Ms. Walpole?

        (A) A professor

        (B) A medical patient

        (C) A pet owner

        (D) A veterinarian

72.  What does the speaker tell Ms. Walpole about?

        (A) An increase in fees

        (B) An appointment cancellation

        (C) A change in policy

        (D) A business relocation

73.  What does the speaker suggest doing?

        (A) Calling back another day

        (B) Visiting a different site

        (C) Using a side entrance

        (D) Checking information online

74.  What is the broadcast about?

        (A) A community picnic

        (B) A garden festival

        (C) A local election

        (D) A building repair project

75.  According to the speaker, what can listeners do on the Web site?

        (A) Check a schedule

        (B) Purchase a ticket

        (C) Make a donation

        (D) View some photos

76.  Who will the speaker interview next?

        (A) A city official

        (B) A landscape architect

        (C) A financial expert

        (D) An award winner

77.  Where does the speaker most likely work?

        (A) At a repair shop

        (B) At a courier service

        (C) At an appliance store

        (D) At a clothing shop

78.  When does the business close on weekdays?

        (A) At 7 P.M.

        (B) At 8 P.M.

        (C) At 9 P.M.

        (D) At 10 P.M.

79.  According to the speaker, what will happen tomorrow?

        (A) A service will be free.

        (B) A discount promotion will begin.

        (C) A delivery will be made.

        (D) A new brand will be introduced.

80.  Who most likely are the listeners?

        (A) Potential clients

        (B) New employees

        (C) Medical professionals

        (D) Community volunteers

81.  What are the listeners reminded to do?

        (A) Provide their mailing information

        (B) Sign up for a seminar

        (C) Greet some special guests

        (D) Vote for a prize winner

82.  What will the speaker do next?

        (A) Introduce a company

        (B) Show a video

        (C) Present an award

        (D) Answer audience questions

83.  According to the man, why didn’t he read a memo?

        (A) His assistant lost it.

        (B) He was away on business.

        (C) He had a busy month.

        (D) His computer malfunctioned.

84.  What does the man mean when he says, “they’ll be here first thing in the morning”?

        (A) He will come to work earlier than usual.

        (B) A meeting time should be changed.

        (C) He is unable to move some furniture.

        (D) A delivery will be made to the office.

85.  What does the man plan to do?

        (A) Approve overtime work

        (B) Call one of his coworkers

        (C) Leave a room unlocked

        (D) Make a formal complaint

86.  Who most likely is the speaker addressing?

        (A) Computer programmers

        (B) Sales clerks

        (C) Accountants

        (D) Department managers

87.  Why does the woman say, “The Forestlane location had about a hundred”?

        (A) To update an inventory list

        (B) To correct a misunderstanding

        (C) To emphasize an achievement

        (D) To compare recruitment drives

88.  What can the listeners do at 5 P.M.?

        (A) Collect a bonus check

        (B) Leave work early

        (C) Have some refreshments

        (D) Visit the speaker’s office

89.  What has recently been opened in Romano Valley?

        (A) An art museum

        (B) An amusement park

        (C) A sports facility

        (D) A music institute

90.  What benefit of the site does the speaker mention?

        (A) It will offer educational opportunities.

        (B) It will increase public funds.

        (C) It will attract out-of-town tourists.

        (D) It will improve the city’s image.

91.  What are the listeners encouraged to do?

        (A) E-mail the speaker

        (B) Attend a special event

        (C) Call their supervisor

        (D) Share their opinions

92.  What is mentioned about the workshop?

        (A) It is sponsored by an art gallery.

        (B) It is designed for beginners.

        (C) It is being offered free of charge.

        (D) It was rescheduled from a previous date.

93.  What does the speaker remind the listeners to do?

        (A) Register for upcoming classes

        (B) Pick up parking vouchers

        (C) Display their name tags

        (D) Post feedback on a Web site

94.  What does the speaker imply when she says, “another group used this room before us”?

        (A) She is disappointed by the number of participants.

        (B) A facility does not have many rooms.

        (C) A room schedule was incorrect.

        (D) Some supplies are unorganized.

95.  What does the speaker say about Carolina Hardware?

        (A) It has the area’s widest selection.

        (B) It has recently introduced a new brand.

        (C) It has been open for a long time.

        (D) It has regular demonstrations for customers.

96.  Look at the graphic Which brand is not available for rental?

        (A) Scharf

        (B) Tikko

        (C) Ashford

        (D) Viera

97.  According to the speaker, where can shoppers get discount coupons?

        (A) From a Web site

        (B) From the customer service desk

        (C) From the checkout area

        (D) From a display stand

98.  Why does the speaker apologize?

        (A) Seats cannot be reserved.

        (B) Beverages are not available.

        (C) A train departed late.

        (D) A restroom is off limits.

99.  What does the speaker encourage listeners to do?

        (A) Stay seated during the journey

        (B) Keep their personal belongings with them

        (C) Have their tickets ready to present

        (D) Read some safety information

100. Look at the graphic. What time is the train expected to arrive at Manchester?

        (A) At around one o’clock

        (B) At around two o’clock

        (C) At around three o’clock

        (D) At around four o’clock

Answer Key

Answer Key

01.  (D)   02.  (D)   03.  (B)   04.  (D)   05.  (C)

06.  (C)   07.  (C)   08.  (B)   09.  (C)   10.  (B)

11.  (C)   12.  (C)   13.  (A)   14.  (B)   15.  (A)

16.  (C)   17.  (C)   18.  (C)   19.  (B)   20.  (A)

21.  (C)   22.  (C)   23.  (B)   24.  (A)   25.  (B)

26.  (C)   27.  (C)   28.  (B)   29.  (A)   30.  (B)

31.  (A)   32.  (C)   33.  (D)   34.  (D)   35.  (C)

36.  (B)   37.  (B)   38.  (A)   39.  (D)   40.  (D)

41.  (A)   42.  (C)   43.  (D)   44.  (C)   45.  (C)

46.  (D)   47.  (B)   48.  (A)   49.  (A)   50.  (C)

51.  (B)   52.  (B)   53.  (A)   54.  (C)   55.  (D)

56.  (B)   57.  (A)   58.  (B)   59.  (B)   60.  (A)

61.  (C)   62.  (D)   63.  (B)   64.  (C)   65.  (B)

66.  (B)   67.  (C)   68.  (C)   69.  (D)   70.  (D)

71.  (C)   72.  (B)   73.  (B)   74.  (D)   75.  (C)

76.  (A)   77.  (C)   78.  (B)   79.  (B)   80.  (D)

81.  (A)   82.  (C)   83.  (B)   84.  (C)   85.  (C)

86.  (B)   87.  (C)   88.  (C)   89.  (C)   90.  (B)

91.  (D)   92.  (B)   93.  (A)   94.  (C)   95.  (A)

96.  (D)   97.  (C)   98.  (D)   99.  (D)   100.  (D)

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

21

22

23

24

25

26

27

28

29

30

31

32

33

34

35

36

37

38

39

40

41

42

43

44

45

46

47

48

49

50

51

52

53

54

55

56

57

58

59

60

61

62

63

64

65

66

67

68

69

70

71

72

73

74

75

76

77

78

79

80

81

82

83

84

85

86

87

88

89

90

91

92

93

94

95

96

97

98

99

100