Part 1
Directions: For each question in this part, you will hear four statements about a picture in your test book. When you hear the statements, you must select the one statement that best describes what you see in the picture. Then find the number of the question on your answer sheet and mark your answer. The statements will not be printed in your test book and will be spoken only one time.
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Part 2
Directions: You will hear a question or statement and three responses spoken in English. They will not be printed in your test book and will be spoken only one time. Select the best response to the question or statement and mark the letter (A), (B), or (C) on your answer sheet.
7. Mark your answer on your answer sheet.
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Part 3
Directions: You will hear some conversations between two or more people. You will be asked to answer three questions about what the speakers say in each conversation. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The conversations will not be printed in your test book and will be spoken only one time.
32. Where does the woman work?
(A) At an electronics store
(B) At a newspaper publisher
(C) At a bank
(D) At a hotel
33. Why is the man calling?
(A) To update a mailing address
(B) To complain about a billing error
(C) To inquire about a job opening
(D) To request a price estimate
34. What does the woman say she will do next?
(A) Schedule an appointment
(B) Talk to a coworker
(C) Process a refund
(D) Send some samples
35. What are the speakers preparing for?
(A) A training session
(B) A marketing presentation
(C) An employee celebration
(D) A board meeting
36. What problem does the man mention?
(A) A computer is not working.
(B) A staff member is unavailable.
(C) A document is incorrect.
(D) A door is locked.
37. What does the woman ask the man to do?
(A) Create name tags
(B) Set up some equipment
(C) Clean a conference room
(D) Confirm a supply order
38. Where does the man work?
(A) At a travel agency
(B) At a theater
(C) At a museum
(D) At a fitness center
39. What is the reason for the call?
(A) A payment is late.
(B) An event has been canceled.
(C) A reservation is incomplete.
(D) An offer will expire.
40. What does the man say he will e-mail to the woman?
(A) A brochure
(B) A survey
(C) A sales receipt
(D) A discount code
41. What are the speakers planning?
(A) A client visit
(B) A health fair
(C) A fund-raising dinner
(D) A company outing
42. What does the woman mean when she says, “we’ve done that for three years in a row”?
(A) She does not have much experience with a task.
(B) She thinks an activity has been popular.
(C) She does not want to repeat an activity.
(D) She does not need directions to a location.
43. What does the man say he is concerned about?
(A) The price of a class
(B) The distance to a venue
(C) Road closures
(D) Scheduling conflicts
44. Who most likely are the women?
(A) Athletes
(B) Musicians
(C) Radio announcers
(D) Clothing manufacturers
45. What do the women want to hire the man to do?
(A) Design some merchandise
(B) Repair some equipment
(C) Plan some events
(D) Move some furniture
46. What does the man request from the women?
(A) A reimbursement
(B) An official certificate
(C) A contract signature
(D) A completed questionnaire
47. How did the woman learn about a company’s products?
(A) She saw an advertisement.
(B) She heard about them from a neighbor.
(C) She is a regular customer.
(D) She lives near the store.
48. What does the man mention about the product?
(A) It is inexpensive.
(B) It is easy to install.
(C) It decreases water use.
(D) It is available in many colors.
49. What does the woman ask the man to do?
(A) E-mail more information
(B) Provide a cost estimate
(C) Schedule a delivery
(D) Call back later
50. Who most likely is the man?
(A) A librarian
(B) A teacher
(C) A news reporter
(D) A local politician
51. What does the woman like best about the new library building?
(A) Its modern appearance
(B) Its convenient location
(C) Its operating hours
(D) Its large book collection
52. What benefit will library members have?
(A) Free parking
(B) Discounts on special classes
(C) Access to electronic books
(D) Tickets to local museums
53. Why did the man go to the store?
(A) To meet a friend
(B) To return a purchase
(C) To pick up an order
(D) To join a rewards program
54. What problem does the salesperson have?
(A) She forgot her computer password.
(B) She needs to leave work early.
(C) She lost her identification badge.
(D) She is not familiar with a procedure.
55. What does the manager ask the man for?
(A) A telephone number
(B) A receipt
(C) A credit card
(D) A shipping address
56. What project is the man working on?
(A) Updating a Web site
(B) Editing a catalog
(C) Organizing a company banquet
(D) Writing a magazine article
57. What does the woman suggest changing?
(A) A company logo
(B) A project deadline
(C) Some prices
(D) Some photographs
58. What does the man say he will do?
(A) Contact some colleagues
(B) Review an inventory report
(C) Borrow some equipment
(D) Check a company handbook
59. Where do the speakers most likely work?
(A) At a department store
(B) At an accounting firm
(C) At a law firm
(D) At an advertising agency
60. Why does the man say, “Marius Cosmetics was my first account here”?
(A) To show that he understands a problem
(B) To explain that he no longer works with a client
(C) To complain about a coworker’s mistake
(D) To request a promotion
61. What does the man suggest doing?
(A) Rejecting a proposal
(B) Getting help from a manager
(C) Preparing some samples
(D) Revising a budget
62. What field do the speakers most likely work in?
(A) Technology
(B) Journalism
(C) Medicine
(D) Agriculture
63. What will take place in the afternoon?
(A) An interview
(B) A workshop
(C) A job fair
(D) A trade show
64. Look at the graphic. Where will the speakers probably have lunch?
(A) At Nico’s Italian Trattoria
(B) At Kim’s Korean Grill
(C) At Ana’s Steakhouse
(D) At Aruna’s Indian Buffet
65. What is the purpose of the woman’s trip?
(A) To attend a conference
(B) To take a vacation
(C) To meet with some potential clients
(D) To assist with a branch opening
66. What does the woman agree to do?
(A) Give a presentation
(B) Pay an additional fee
(C) Travel on a different day
(D) Make a dinner reservation
67. Look at the graphic. Which seat does the woman request?
(A) 26D
(B) 26F
(C) 27D
(D) 27E
68. What kind of experience does the man say he has?
(A) Advertising
(B) Customer service
(C) Delivery driving
(D) Marketing
69. Look at the graphic. Which day will the man be interviewed?
(A) On Tuesday
(B) On Wednesday
(C) On Thursday
(D) On Friday
70. According to the woman, what should the man bring to the interview?
(A) A list of references
(B) A professional certificate
(C) A photo ID
(D) A printed application
Part 4
Directions: You will hear some talks given by a single speaker. You will be asked to answer three questions about what the speaker says in each talk. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The talks will not be printed in your test book and will be spoken only one time.
71. Why are some colleagues visiting the company?
(A) To inspect a facility
(B) To celebrate an anniversary
(C) To make a presentation
(D) To participate in a training
72. What are the listeners asked to volunteer to do?
(A) Give a city tour
(B) Arrange transportation
(C) Prepare some documents
(D) Contact a catering service
73. What are volunteers asked to send in an e-mail?
(A) Their qualifications
(B) Their availability
(C) Contact information
(D) A list of supplies
74. Where does the announcement most likely take place?
(A) At a train station
(B) At a taxi stand
(C) At a ferry terminal
(D) At an airport
75. According to the speaker, what has been changed?
(A) A boarding time
(B) A refund policy
(C) A departure gate
(D) A trip route
76. What does the speaker say the listeners must show?
(A) Proof of payment
(B) Photo identification
(C) A credit card
(D) An itinerary
77. What is the main topic of the report?
(A) Community activities
(B) Traffic updates
(C) Business tips
(D) Entertainment news
78. What does the speaker recommend that the listeners do?
(A) Fill out a survey
(B) Attend a town meeting
(C) Check a map
(D) Drive slowly
79. What does the speaker say will happen next week?
(A) A prize will be given.
(B) A construction project will start.
(C) A company office will open.
(D) A government official will be interviewed.
80. Where most likely are the listeners?
(A) On a bus
(B) On a boat
(C) At a museum
(D) At a library
81. According to the speaker, what will the listeners be able to see?
(A) Local markets
(B) Unusual wildlife
(C) Historic buildings
(D) Famous artwork
82. What does the speaker imply when he says, “We’ll be coming pack the opposite way on the return trip”?
(A) The listeners will be able to take pictures.
(B) There was an error in a travel itinerary.
(C) The listeners can use some lockers.
(D) The listeners should buy souvenirs.
83. What good news does the speaker share?
(A) A contract was renewed.
(B) A deadline was extended.
(C) A new employee was hired.
(D) A larger building was purchased.
84. What kind of business does the speaker work for?
(A) An automobile factory
(B) A landscape service
(C) A book printing company
(D) A dry cleaning service
85. What does the speaker mean when he says, “I’ve already called the manufacturer”?
(A) He expects sales to increase.
(B) He has extra time to help.
(C) He has reassigned a task.
(D) He is addressing a complaint.
86. What does the speaker’s company sell?
(A) Packaged foods
(B) Agricultural equipment
(C) Home electronics
(D) Travel insurance
87. According to the speaker, what will happen next Friday?
(A) A potential client will visit.
(B) A language course will begin.
(C) A computer system will be installed.
(D) Some construction will be completed.
88. What does the speaker ask the listener to do?
(A) Reserve a table
(B) Notify a supervisor
(C) Pick up a vehicle
(D) Hire an interpreter
89. Where most likely are the listeners?
(A) At a professional conference
(B) At a career fair
(C) At a board meeting
(D) At a community festival
90. What will Dr. Jimenez talk about?
(A) Workplace safety
(B) Corporate investments
(C) Productivity and time management
(D) Personality traits and success
91. According to the speaker, what should the listeners do by the end of the month?
(A) Register for an event
(B) Submit a time sheet
(C) Sign a card
(D) Read a publication
92. Where does the speaker work?
(A) At a national park
(B) At a science museum
(C) At a university
(D) At a public library
93. What does the speaker imply when he says, “the seating area is almost full”?
(A) More chairs are needed.
(B) Some people cannot attend an event.
(C) A fund-raising goal was reached.
(D) A lecture is popular.
94. What does the speaker ask the listeners to do?
(A) Raise their hand to ask questions
(B) Turn off their mobile phones
(C) Stay in a designated area
(D) Refer to a map
95. Which department does the speaker most likely work in?
(A) Customer service
(B) Product development
(C) Maintenance
(D) Shipping
96. Why does the speaker want to meet with the listener?
(A) To make an introduction
(B) To handle a complaint
(C) To discuss a project
(D) To sign a contract
97. Look at the graphic. Which is the speaker’s office?
(A) Office 1
(B) Office 2
(C) Office 3
(D) Office 4
98. Who are the listeners?
(A) Cooks
(B) Managers
(C) Food distributors
(D) Safety inspectors
99. Look at the graphic. What menu item will need to be replaced?
(A) Pizza
(B) Pasta
(C) Broiled fish
(D) Grilled chicken
100. What does the speaker want the listeners to do by 4:00 P.M. today?
(A) Prepare for an inspection
(B) E-mail some suggestions
(C) Arrange a delivery
(D) Print a new menu
Answer Key
Answer Key
01. (C) 02. (D) 03. (A) 04. (D) 05. (C)
06. (B) 07. (A) 08. (C) 09. (B) 10. (B)
11. (C) 12. (A) 13. (B) 14. (B) 15. (A)
16. (C) 17. (C) 18. (A) 19. (B) 20. (B)
21. (C) 22. (A) 23. (A) 24. (C) 25. (C)
26. (B) 27. (A) 28. (B) 29. (B) 30. (A)
31. (C) 32. (D) 33. (C) 34. (B) 35. (A)
36. (C) 37. (B) 38. (B) 39. (B) 40. (D)
41. (D) 42. (C) 43. (A) 44. (B) 45. (A)
46. (D) 47. (A) 48. (C) 49. (B) 50. (C)
51. (B) 52. (C) 53. (B) 54. (D) 55. (C)
56. (A) 57. (D) 58. (A) 59. (D) 60. (A)
61. (B) 62. (C) 63. (B) 64. (D) 65. (D)
66. (C) 67. (B) 68. (C) 69. (A) 70. (A)
71. (D) 72. (A) 73. (B) 74. (D) 75. (C)
76. (B) 77. (B) 78. (C) 79. (B) 80. (B)
81. (C) 82. (A) 83. (A) 84. (C) 85. (D)
86. (B) 87. (A) 88. (D) 89. (A) 90. (D)
91. (A) 92. (A) 93. (D) 94. (B) 95. (B)
96. (C) 97. (D) 98. (A) 99. (C) 100. (B)
