Part 1
Directions: For each question in this part, you will hear four statements about a picture in your test book. When you hear the statements, you must select the one statement that best describes what you see in the picture. Then find the number of the question on your answer sheet and mark your answer. The statements will not be printed in your test book and will be spoken only one time.
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Part 2
Directions: You will hear a question or statement and three responses spoken in English. They will not be printed in your test book and will be spoken only one time. Select the best response to the question or statement and mark the letter (A), (B), or (C) on your answer sheet.
7. Mark your answer on your answer sheet.
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31. Mark your answer on your answer sheet.
Part 3
Directions: You will hear some conversations between two or more people. You will be asked to answer three questions about what the speakers say in each conversation. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The conversations will not be printed in your test book and will be spoken only one time.
32. What is the purpose of the man’s call?
(A) To place an order
(B) To complain about an item
(C) To confirm business hours
(D) To check a price
33. What does the woman say will happen?
(A) A sale period will begin.
(B) Some goods will be delivered.
(C) The business will close early.
(D) An order will be processed.
34. What does the man ask about?
(A) A temporary promotion
(B) Installation procedures
(C) Directions to the store
(D) Delivery costs
35. Where most likely are the speakers?
(A) In an office building
(B) In a hotel lobby
(C) In a farmers’ market
(D) In a hospital
36. What is mentioned about the west wing?
(A) It is closed for a special event.
(B) It is currently on security alert.
(C) It is only open in the afternoon.
(D) It is having its rooms renovated.
37. What does the man offer to do?
(A) Contact the supervisor in charge
(B) Make a delivery himself
(C) Order some more fruit
(D) Give the woman a guest pass
38. Who most likely is the man?
(A) A research assistant
(B) A security guard
(C) A personnel manager
(D) A job applicant
39. Why is Mr. Jacobs unavailable?
(A) He is on medical leave.
(B) He is on the phone.
(C) He is attending a conference.
(D) He is meeting a client.
40. What will happen in the afternoon?
(A) The woman will send an e-mail.
(B) The man will visit Mr. Jacobs.
(C) The man will be issued a code.
(D) The woman will update a database.
41. Where do the speakers most likely work?
(A) At an advertising firm
(B) At a dress design boutique
(C) At a photography studio
(D) At a flower shop
42. What does the man suggest doing?
(A) Altering the Web site
(B) Buying more online advertising
(C) Opening branches in other countries
(D) Employing more staff members
43. What has the woman already done?
(A) Recruited a freelancer for an assignment
(B) Spoken to key clients about a project
(C) Developed a business expansion plan
(D) Arranged a professional appointment
44. Where most likely are the speakers?
(A) In a customer’s home
(B) At an appliance store
(C) At a laundromat
(D) At a dry cleaner’s
45. What problem does the man describe?
(A) A business is closing soon.
(B) A device keeps shutting off.
(C) A start button is stuck.
(D) A coin slot is blocked.
46. What does the woman say she will do?
(A) Give the man a refund
(B) Contact her supervisor
(C) Find some tools
(D) Recover a lost item
47. Why does the woman say she likes the restaurant?
(A) It has comfortable meeting rooms.
(B) It has a lot of dishes to choose from.
(C) Its delivery is very quick.
(D) It is not too expensive.
48. What are the speakers planning?
(A) A board meeting
(B) An awards banquet
(C) An advertising event
(D) A staff orientation
49. What does the woman suggest doing?
(A) Getting information from a server
(B) Packing up leftover food
(C) Ordering a variety of dishes
(D) Looking around for a better deal
50. What is the conversation mainly about?
(A) A product demonstration
(B) A funding proposal
(C) An annual fundraiser
(D) A research journal
51. What problem does the woman mention?
(A) She is unable to attend the meeting.
(B) The prototype doesn’t work properly.
(C) She needs some preliminary figures.
(D) She is waiting for images to be updated.
52. What is the man asked to do in the afternoon?
(A) Check some equipment
(B) Greet some visitors
(C) Print some handouts
(D) Set up some chairs
53. What are the speakers mainly discussing?
(A) A flight schedule
(B) An assignment deadline
(C) A structural design
(D) An industry expert
54. What does the man imply when he says, “No way”?
(A) It is exciting that he received a call.
(B) He does not feel exhausted from the trip.
(C) A mistake has not been resolved.
(D) An award was given to a design team.
55. What was Mr. Mannings invited to do?
(A) Consult on a current project
(B) Test a new kind of steel
(C) Tour the business
(D) Lead a training session
56. What are the speakers talking about?
(A) A coworker’s achievement
(B) A completed project
(C) A training program
(D) A hiring procedure
57. What does the woman mean when she says, “I didn’t see it coming”?
(A) She was surprised by a celebration.
(B) She did not expect to get promoted.
(C) She was not able to recognize an object.
(D) She did not know some about challenges.
58. What do the men imply about the team leader position?
(A) It has been vacant for a long time.
(B) It is suitable for the woman’s abilities.
(C) It is the most difficult job in the firm.
(D) It requires management experiences.
59. Where is the business most likely located?
(A) In a commercial area
(B) In a transportation terminal
(C) In a residential district
(D) In a grocery store
60. What do the men imply about the business?
(A) It has to attract more customers.
(B) It should start opening earlier.
(C) It needs to meet a high demand.
(D) It will be relocated to a new building.
61. Why does the woman say, “Don’t be concerned”?
(A) The company has enough funds.
(B) She is suggesting how to solve a problem.
(C) The shop will get a discount from suppliers.
(D) She is investing in a business technique.
62. What does the woman want to do?
(A) Extend a payment deadline
(B) Obtain bank funding
(C) Open a line of credit
(D) Find an investor
63. Who is Ms. Brady?
(A) A bank supervisor
(B) A business owner
(C) A financial investor
(D) A real estate agent
64. Look at the graphic. At what time will the woman meet with Ms. Brady?
(A) 10 A.M. – 11 A.M.
(B) 11 A.M. – 12 P.M.
(C) 2 P.M. – 3 P.M.
(D) 3 P.M. – 4 P.M.
65. What will the man do at four o’clock?
(A) Make a video conference call
(B) Reserve a meeting room
(C) Meet a job applicant
(D) Return a call to a coworker
66. What is the woman concerned about?
(A) She did not prepare questions for an interview.
(B) She does not have a proper venue for a meeting.
(C) She will arrive late for an appointment.
(D) She reserved a room for a different day.
67. Look at the graphic. Which room will the man use?
(A) Meeting Room A
(B) Meeting Room B
(C) Conference Room A
(D) Conference Room B
68. What type of business do the speakers work for?
(A) Car dealership
(B) Print media
(C) Human resources training
(D) Advertising
69. What will the man do tomorrow?
(A) Offer a promotion to a staff member
(B) Announce a new inventive program
(C) Evaluate sales records
(D) Meet with some employees
70. Look at the graphic. Who will receive an incentive?
(A) Ryan Bates
(B) Phil Jovi
(C) Christian Lee
(D) Jason Ricks
Part 4
Directions: You will hear some talks given by a single speaker. You will be asked to answer three questions about what the speaker says in each talk. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The talks will not be printed in your test book and will be spoken only one time.
71. Where does the speaker most likely work?
(A) At a hair salon
(B) At a pharmacy
(C) At a spa
(D) At a medical clinic
72. What is the listener told to do on May 7?
(A) Refrain from eating breakfast
(B) Contact the nearest hospital
(C) Arrive a little earlier than usual
(D) Bring some documentation
73. What information is the listener asked for?
(A) Some credit card details
(B) An insurance card number
(C) A list of medications
(D) The address of a clinic
74. What has caused delays on Roth Avenue?
(A) A community festival
(B) Inclement weather
(C) Road construction
(D) A traffic accident
75. What are listeners advised to do?
(A) Check a Web site for updates
(B) Use public transportation
(C) Drive on alternative roadways
(D) Stay indoors if possible
76. What will happen tomorrow?
(A) A safety course will be held.
(B) A parking policy will be changed.
(C) A construction project will be completed.
(D) A bridge will be blocked off to traffic.
77. What has the golf resort recently added?
(A) A new clubhouse
(B) A water feature
(C) Golf lessons
(D) A concession stand
78. What is the golf resort famous for?
(A) Its advanced course
(B) Its beautiful scenery
(C) Its great prize
(D) Its competent instructors
79. What is indicated about new members?
(A) They can get partner hotel discounts.
(B) They are allowed to rent golf clubs.
(C) They will be given free clothing.
(D) They have a chance to win a prize.
80. What is the purpose of the call?
(A) To inquire about an address
(B) To modify an online order
(C) To check on a delivery date
(D) To apologize for a mistake
81. What problem does the speaker mention?
(A) A package included too many items.
(B) An order was sent to the wrong address.
(C) A list was published incorrectly.
(D) A delivery fee was improperly charged.
82. What will Mr. Hong be given?
(A) A discount voucher on another order
(B) An entry into a prize draw
(C) Free one-day shipping
(D) A complete catalog
83. What is the purpose of the introduction?
(A) To publicize a company success
(B) To introduce a new senior executive
(C) To disclose an employee’s retirement
(D) To demonstrate a redesigned product
84. What does the speaker mean when she says, “That’s well known”?
(A) Mr. Levine founded a famous company.
(B) Mr. Levine identified major issues.
(C) Mr. Levine will mention a familiar topic.
(D) Mr. Levine’s achievements are clear.
85. What will Mr. Levine talk about?
(A) His upcoming vacation plans
(B) His vision for the company’s future
(C) His selection for his replacement
(D) His memories of the company
86. Why is the speaker calling?
(A) To report a schedule change
(B) To recommend an intern
(C) To inquire about a meeting
(D) To provide contact details
87. Who most likely is Mr. Stroud?
(A) The listener’s coworker
(B) The listener’s client
(C) The listener’s supervisor
(D) The listener’s assistant
88. What does the man mean when he says, “I’ll cover it for you”?
(A) He will meet Mr. Stroud on the listener’s behalf.
(B) He will do some of the listener’s work.
(C) He will prepare the materials for the meeting.
(D) He will explain something in further detail.
89. According to the speaker, what makes the Renco heater unique?
(A) It can be purchased online.
(B) It uses a timer system.
(C) It reduces the risk of fire.
(D) It can be controlled remotely.
90. What does the woman mean when she says, “For your information, this is the way”?
(A) She is agreeing with the listeners.
(B) She is giving a presentation.
(C) She is proud of her development.
(D) She will take listeners on a tour.
91. What have the listeners been given?
(A) A time estimate
(B) Some sample products
(C) Some financial information
(D) A feedback survey
92. What information is given to the listeners?
(A) A store will open a second location.
(B) A new food section is now available.
(C) A delivery service has been launched.
(D) A live demonstration will be held.
93. Look at the graphic. What day is the announcement being made?
(A) Monday
(B) Tuesday
(C) Wednesday
(D) Thursday
94. According to the speaker, what will the business do tomorrow?
(A) It will rearrange its items.
(B) It will offer a new product.
(C) It will celebrate a holiday.
(D) Its hours will be extended.
95. What does the speaker say happened last month?
(A) A new telephone system was installed.
(B) A company’s stock price fell.
(C) A different logo was chosen.
(D) A merger was completed.
96. Look at the graphic. What extension number should the listeners call regarding issues?
(A) 18
(B) 20
(C) 22
(D) 31
97. What will the speaker do next?
(A) Take a lunch break
(B) Explain company objectives
(C) Hand out information
(D) Respond to questions
98. Where most likely is the talk taking place?
(A) At an employee orientation
(B) At a board meeting
(C) At a group interview
(D) At an industry convention
99. Look at the graphic. Which department do the listeners work for?
(A) Administration
(B) Editing
(C) Production
(D) Sales
100. What does the speaker plan to do later?
(A) Fill in for one of the presenters
(B) Join the speakers for lunch
(C) Give the listeners printed information
(D) Respond to the listeners’ questions
Answer Key
Answer Key
01. (C) 02. (B) 03. (A) 04. (B) 05. (C)
06. (D) 07. (C) 08. (A) 09. (B) 10. (B)
11. (B) 12. (B) 13. (A) 14. (C) 15. (B)
16. (C) 17. (A) 18. (B) 19. (A) 20. (A)
21. (B) 22. (B) 23. (A) 24. (C) 25. (C)
26. (A) 27. (C) 28. (B) 29. (A) 30. (A)
31. (C) 32. (A) 33. (C) 34. (D) 35. (D)
36. (D) 37. (B) 38. (A) 39. (B) 40. (C)
41. (D) 42. (A) 43. (D) 44. (C) 45. (B)
46. (A) 47. (B) 48. (D) 49. (A) 50. (B)
51. (C) 52. (C) 53. (D) 54. (A) 55. (D)
56. (A) 57. (B) 58. (B) 59. (A) 60. (C)
61. (B) 62. (B) 63. (A) 64. (D) 65. (C)
66. (B) 67. (B) 68. (A) 69. (D) 70. (D)
71. (D) 72. (A) 73. (C) 74. (B) 75. (B)
76. (D) 77. (B) 78. (B) 79. (D) 80. (D)
81. (B) 82. (A) 83. (C) 84. (D) 85. (D)
86. (A) 87. (B) 88. (B) 89. (D) 90. (C)
91. (C) 92. (B) 93. (D) 94. (C) 95. (D)
96. (B) 97. (D) 98. (A) 99. (D) 100. (C)
